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1 – 10 of 38Sachin Kumar, Vinod Kumar, Vandana, Eva Ivanová and Sheshadri Chatterjee
The purpose of this study is to assess the impact of consumption values on customer satisfaction and intention to consume millet-based foods. This study examines both tangible and…
Abstract
Purpose
The purpose of this study is to assess the impact of consumption values on customer satisfaction and intention to consume millet-based foods. This study examines both tangible and intangible values of the millet-based food to the customer.
Design/methodology/approach
Based on consumption value theory (CVT), the present study evaluates the impact of consumption value factors such as emotional, epistemic, health, price, prestige and taste/quality values on satisfaction and intention to use millet-based foods and develops a unique research model. Later, leveraging a dataset comprising more than 410 responses from Pune city in India, a rigorous empirical examination of the proposed model was conducted employing SmartPLS 4.0 software.
Findings
The study's finding unveils both the significant and insignificant impacts of various consumption values, both from the tangible and intangible consumption value perspectives on satisfaction and intention to consume millet-based foods. The study also provides a validated food consumption model which can be used for other similar food consumption behaviour of the customers.
Research limitations/implications
This study provides insights as to how different consumption values impact the satisfaction of the customers for the millet-based food. This study illuminates additional aspects of the tangible and intangible factors impacting the satisfaction level of customers to consume millet-based products. Also, this is a cross-sectional study, and the respondents are only based in Pune, India. Thus, the study results cannot be generalised.
Originality/value
This study employs CVT to explore the unexplored impact of consumption values on satisfaction and intention to use millet-based foods, which is unexplored in the past literature. Moreover, this study develops a theoretical model with high explanatory power, and the research model adds value to the existing body of literature from areas such as food preference, consumer behaviour and value consumption insights.
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Nivisha Singh, Prashant Salwan, Sachin Kumar Mangla and Demetris Vrontis
The purpose of this study is to provide a holistic view of how the different dimensions of absorptive capacity (AC) impact reverse knowledge transfer (RKT). Although the…
Abstract
Purpose
The purpose of this study is to provide a holistic view of how the different dimensions of absorptive capacity (AC) impact reverse knowledge transfer (RKT). Although the importance of AC has been realized in knowledge and RKT literature, scholars have hardly explored the differentiated importance of each component of AC. When knowledge leads to competitive advantage, understanding the differentiated contribution will help enhance the impact of AC on RKT. This becomes even more important for emerging economy multinationals (EMNCs), which struggle in the global market and suffer from various liabilities. Therefore, this study focuses on the multidimensional impact of AC on RKT from Indian multinational subsidiaries based in developed nations to their parent firm.
Design/methodology/approach
This study is a quantitative study. The authors tested the research model using a structural equation modeling design based on survey data collected from subsidiaries (in developed economies) of Indian multinationals.
Findings
The results show that acquisition, assimilation and transformation components of AC have positive impact on RKT. However, the authors found that the exploitation dimension has no impact on RKT.
Originality/value
To the best of the authors’ knowledge, the research design is original and this is the first study on the impact of all components of AC on RKT. AC is one of the most widely researched variables in knowledge literature, including different versions of Zahra and George’s concept of AC. However, its impact has not been explored much in RKT literature. This study addresses this gap and extends the literature on AC and RKT. The advantages of this study can be seen at the team and organization level.
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Vandana Vandana, Sachin Kumar and Vinod Kumar
This study aims to analyze the mediating role of attitude in understanding the impact of online service convenience on user engagement and intention to continuously use…
Abstract
Purpose
This study aims to analyze the mediating role of attitude in understanding the impact of online service convenience on user engagement and intention to continuously use e-resources. Five components of online service convenience have been adopted for the present study: These are access convenience, search convenience, evaluation convenience, transaction convenience and possession/ post-possession convenience.
Design/methodology/approach
A total of 500 PhD scholars and faculty members from two different states of India were approached to provide their responses through a structured questionnaire, which resulted in 224 complete responses. These responses were analyzed using structural equation modeling. The statistical analysis has been performed with the help of Smart-PLS 3.
Findings
The study findings have proven the proposed conceptual model by showing a significant relationship between all the variables. Furthermore, it has been identified that the attitude of the users also positively impacts intention to continuously use e-resources.
Originality/value
This study contributes to the literature on e-resources by providing implications for students, faculties, managers and society.
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Debadrita Panda, Sachin Kumar Raut, Sudhir Rana and Mad Nasir Shamsudin
The study identifies barriers all stakeholders face in the returns management process. The pressing issue of online product returns significantly erodes the net profit margins…
Abstract
Purpose
The study identifies barriers all stakeholders face in the returns management process. The pressing issue of online product returns significantly erodes the net profit margins, demanding urgent action. Existing returns management systems are often complex, time-consuming and costly, failing to address this issue effectively. In this regard, persuasive technologies like gamification can effectively influence behaviour and enhance motivation towards reducing return by striking a balance between psychological and behavioural factors. Therefore, the study proposes a framework that combines the theory of planned behaviour and Octalysis to identify intentions to reduce product return rates in the e-commerce business.
Design/methodology/approach
A qualitative exploratory research design using a multiple case study-based approach with in-depth interviews conducted with 96 varied stakeholders was used to provide insights into the behavioural aspects for reducing return rates in e-commerce.
Findings
The results reveal three facets of effective returns management in e-commerce. Customers and delivery partners prioritize return processes, policies and rewards, emphasizing efficiency. Meanwhile, mid- and strategic-level employees are optimistic about return process enhancements. Interdepartmental integration and cross-functional communication are found to be vital, suggesting the need for a gamified framework in returns management.
Originality/value
This research enriches the returns management literature on gamification solutions and responds to the need for theoretical anchoring by applying the theory of planned behaviour at the organizational level to improve efficiency and customer centricity in the return process.
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Sachin Kumar Raut, Ilan Alon, Sudhir Rana and Sakshi Kathuria
This study aims to examine the relationship between knowledge management and career development in an era characterized by high levels of youth unemployment and a demand for…
Abstract
Purpose
This study aims to examine the relationship between knowledge management and career development in an era characterized by high levels of youth unemployment and a demand for specialized skills. Despite the increasing transition to a knowledge-based economy, there is a significant gap between young people’s skills and career readiness, necessitating an in-depth analysis of the role of knowledge management at the individual, organizational and national levels.
Design/methodology/approach
The authors conducted a qualitative study using the theory-context-characteristics-methodology approach based on a systematic literature review. The authors created an ecological framework for reflecting on knowledge management and career development, arguing for a multidisciplinary approach that invites collaboration across sectors to generate innovative and reliable solutions.
Findings
This study presents a comprehensive review of the existing literature and trends, noting the need for more focus on the interplay between knowledge management and career development. It emphasizes the need for businesses to promote the acquisition, storage, diffusion and application of knowledge and its circulation and exchange to create international business human capital.
Practical implications
The findings may help multinational corporations develop managerial training programs and recruitment strategies, given the demand for advanced knowledge-based skills in the modern workspace. The study also discusses the influences of education, experience and job skills on business managers’ performance, guiding the future recruitment of talents.
Originality/value
To the best of the authors’ knowledge, this review is among the first to assess the triadic relationship between knowledge management, career development and the global unemployment crisis. The proposed multidisciplinary approach seeks to break down existing silos, thus fostering a more comprehensive understanding of how to address these ongoing global concerns.
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This study aims to enhance the success of Sponsored Institutional R&D Projects (SIRPs) by investigating the influence of risk dimensions over four criteria Cost overrun, Time…
Abstract
Purpose
This study aims to enhance the success of Sponsored Institutional R&D Projects (SIRPs) by investigating the influence of risk dimensions over four criteria Cost overrun, Time overrun, Schedule overrun, and Quality of projects. The study identifies risk dimensions and prioritizes and explores causal relationships to guide risk mitigation strategies during project execution.
Design/methodology/approach
This study was conducted with qualitative data obtained through a systematic questionnaire from 10 domain experts associated with SIRPs. Through an extensive literature review, the study identifies the ten risk dimensions, Fuzzy TOPSIS was employed for prioritizing the explored risk dimensions and Fuzzy DEMATEL explored the qualitative causal relationships among these dimensions. The sensitivity analysis was conducted to validate the robustness of findings by adjusting the weightage assigned to experts.
Findings
The findings reveal financial risk as the highest ranked and business risk as the least influential among identified dimensions. The study also highlights management risk as the most significant, followed by business risk and sensitivity analysis concludes that the findings are robust, lacking significant judgment bias.
Research limitations/implications
This study contributes to risk management strategies for SIRPs, to ensure timely completion within the allocated budget. The findings of the study can be implemented in other such SIRPs. The study also informs funding agencies' policies and project monitoring mechanisms and advancing project management practices
Originality/value
Its originality lies in being the first to systematically identify and prioritize risk dimensions, adding significant value to SIRP management and academic discourse on project management and risk analysis.
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Mohit Jain, Gunjan Soni, Sachin Kumar Mangla, Deepak Verma, Ved Prabha Toshniwal and Bharti Ramtiyal
Agriculture is a vital sector for every country, especially for a country like India, where the majority of the population is dependent on agriculture as their earning source…
Abstract
Purpose
Agriculture is a vital sector for every country, especially for a country like India, where the majority of the population is dependent on agriculture as their earning source. Technological improvements in agriculture will increase output with proper forecasting of input resources. In this study, the author tries to investigate the attitude of end users (farmers) about the use of Industry 4.0 (I4.0) technologies.
Design/methodology/approach
The unified theory of acceptance and use of technology (UTAUT) model is used to assess the behavioral aspects. The significance of socioeconomic and technological factors is highlighted, providing the study with a thorough understanding of farmers' decision-making processes. A research questionnaire was developed for data collection, and descriptive and inferential statistics were used to analyse the results using AMOS and SPSS software.
Findings
A total of 371 survey responses were collected. The results demonstrate that the hypothesis regarding UTAUT model components is validated, while several mediating hypotheses are not supported, indicating that they are not significant in farmers' decision-making.
Originality/value
In this study, socioeconomic and technological factors are considered to be mediating and moderating elements between the constructs of the UTAUT model. Increasing the accuracy and reliability of our study by integrating mediating and moderating variables. This study assists industry specialists in understanding the elements that farmers consider while switching toward new technologies.
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The apex planning body of India, NITI Aayog launched an Aspirational District Programme (ADP) in January 2018. The programme aimed to the quick and effective transformation of 112…
Abstract
The apex planning body of India, NITI Aayog launched an Aspirational District Programme (ADP) in January 2018. The programme aimed to the quick and effective transformation of 112 (14%) districts of the country. This programme is considered as world's biggest result-based governance initiative having reached up to 250 million people. It is based on a ranking that is done on monthly basis. This ranking is based on 49 KPIs across six broad socio-economic themes.
The study attempts to inquire and assess the progress made by 112 Aspirational Districts under Financial Inclusion, Skill Development and Basic Infrastructure theme from the inception of the programme to June 2022 (i.e. 54 months). Instead of ranking districts with delta rank or composite scores, the study divorce from NITI Aayog's methodology of monthly delta ranking. The study explores 8 indicators under the basic infrastructure theme and 16 indicators under the financial inclusion and skill development themes. For this purpose, the study explores the availability of individual household latrines, drinking water, electricity and road connectivity. Districts are also tracked for the number of Internet-connected Gram Panchayats, and panchayats with Common Services. Every district is provided with the target as per national development priority, the study makes an effort to grasp the distance of each district from the national target. This allows researchers to develop a scale Very Far, Far, Near, Very Near, Achieved with descriptive statistics techniques. Juxtaposing the scale with timelines results in a pattern of progress made by these 112 districts.
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Gyanajeet Yumnam, Rajkumari Sofia Devi and Charoibam Ibohal Singh
The All India Institute of Medical Sciences (AIIMS) is a premier medical institution in India that has significantly contributed to cancer research. This study aims to highlight…
Abstract
Purpose
The All India Institute of Medical Sciences (AIIMS) is a premier medical institution in India that has significantly contributed to cancer research. This study aims to highlight the cancer research productivity of AIIMS by assessing the impact and reach of the institution’s research output.
Design/methodology/approach
The study was based on 2,078 published papers on cancer of AIIMS indexed in the Web of Science (WoS) database from 1989 to 2021. A combination of tools such as Microsoft Excel, Biblioshiny, BibExcel and VOSviewer was used to evaluate and visualize the selected data.
Findings
The analysis revealed the interdisciplinary nature of research outputs, which have collaborative contributions from various fields such as oncology, pathology, radiology and surgery. The most productive research area within cancer was found to be breast cancer. In terms of international collaboration, the analysis revealed that AIIMS has a strong presence in the global cancer research community, with collaborations with researchers from more than 50 countries.
Research limitations/implications
This study has some limitations. First, the study is limited to using only the WoS Core Collection database. Other databases, such as Scopus and PubMed, were excluded. Second, there is ambiguity in author names and nonuniformity in the institutions’ names, which can significantly affect the study’s outcomes.
Practical implications
Identifying research productivity in cancer at AIIMS aids resource allocation, collaboration and strategic planning, enhancing India’s overall cancer research impact and patient outcomes.
Originality/value
To the best of the authors’ knowledge, this study is to use scientometric indicators to evaluate AIIMS’s research productivity with particular reference to cancer for the first time. This detailed analysis provides a deeper understanding of AIIMS’s contribution to cancer research and its potential implications.
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