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Razib Chandra Chanda, Ali Vafaei-Zadeh, Haniruzila Hanifah and T. Ramayah
This research aims to explore the factors influencing the adoption intention of eco-friendly smart home appliances among residents in densely populated urban areas of a developing…
Abstract
Purpose
This research aims to explore the factors influencing the adoption intention of eco-friendly smart home appliances among residents in densely populated urban areas of a developing country.
Design/methodology/approach
A quantitative research approach was employed to gather data from 348 respondents through purposive sampling. A comparative analysis strategy was then utilized to investigate the adoption of eco-friendly smart home appliances, combining both linear (PLS-SEM) and non-linear (fsQCA) approaches.
Findings
The results obtained from PLS-SEM highlight that performance expectancy, facilitating conditions, hedonic motivation, price value, and environmental knowledge significantly influence the adoption intention of eco-friendly smart home appliances. However, the findings suggest that effort expectancy, social influence, and habit are not significantly associated with customers' intention to adopt eco-friendly smart home appliances. On the other hand, the fsQCA results identified eight configurations of antecedents, offering valuable insights into interpreting the complex combined causal relationships among these factors that can generate (each combination) the adoption intention of eco-friendly smart home appliances among densely populated city dwellers.
Research limitations/implications
This study offers crucial marketing insights for various stakeholders, including homeowners, technology developers and manufacturers, smart home service providers, real estate developers, and government entities. The findings provide guidance on how these stakeholders can effectively encourage customers to adopt eco-friendly smart home appliances, aligning with future environmental sustainability demands. The research implications underscore the significance of exploring the antecedents that influence customers' adoption intention of eco-friendly technologies, contributing to the attainment of future sustainability goals.
Originality/value
The environmental sustainability of smart homes, particularly in densely populated city settings in developing countries, has received limited attention in previous studies. Therefore, this study aims to address the pressing issue of global warming and make a meaningful contribution to future sustainability goals related to smart housing technologies. Therefore, this study employs a comprehensive approach, combining both PLS-SEM (linear) and fsQCA (non-linear) techniques to provide a more thorough examination of the factors influencing the adoption of environmentally sustainable smart home appliances.
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Olivia Ellison, Dorcas Nuertey, Emmanuel Poku, Samuel Agbemude and Felix Owusu
The purpose of this study was to examine the relationship between environmental pressure, green logistics strategy (GLS) and sustainability performance as well as the moderating…
Abstract
Purpose
The purpose of this study was to examine the relationship between environmental pressure, green logistics strategy (GLS) and sustainability performance as well as the moderating role of competitive intensity in the relationship between environmental pressure and GLS in the context of the Ghanaian Manufacturing firms.
Design/methodology/approach
The study included a thorough review of the literature and an empirical questionnaire-based data collection with responses from 220 participant manufacturing firms in Ghana. The data collected was statistically analysed using the PLS-SEM software.
Findings
The findings of the study indicated that environmental pressure positively influences the implementation of GLS. Again, it was revealed that there is a significant relationship between GLS and sustainability performance. Likewise, the study also found that environmental pressure significantly influences sustainability performance. Also, competitive intensity was found to moderate the relationship between environmental pressure and GLS.
Practical implications
This study gives insight into GLS and sustainability performance and also suggested that when managers in manufacturing industries adopt green practices as a result of environmental pressure, sustainability performance will be achieved. The geographic scope of the study area and time constraints were some of the research's limitations.
Originality/value
Although there have been studies carried out on the subject of green logistics, this study is the first of its kind to examine the relationship between environmental pressure, GLS and sustainability performance within the context of developing economies such as Ghana. Also, this study shows how intense competition in the market can moderate the adoption of GLS.
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Existing research has predominantly concentrated on examining the factors that impact consumer decisions through the lens of potential consumer motivations, neglecting the…
Abstract
Purpose
Existing research has predominantly concentrated on examining the factors that impact consumer decisions through the lens of potential consumer motivations, neglecting the sentiment mechanisms that propel guest behavioral intentions. This study endeavors to systematically analyze the underlying mechanisms governing how negative reviews exert an influence on potential consumer decisions.
Design/methodology/approach
This paper constructs an “Aspect-based sentiment accumulation” index, a negative or positive affect load, reflecting the degree of consumer sentiment based on affect infusion model and aspect-based sentiment analysis. Initially, it verifies the causal relationship between aspect-based negative load and consumer decisions using ordinary least squares regression. Then, it analyzes the threshold effects of negative affect load on positive affect load and the threshold effects of positive affect load on negative affect load using a panel threshold regression model.
Findings
Aspect-based negative reviews significantly impact consumers’ decisions. Negative affect load and positive affect load exhibit threshold effects on each other, with threshold values varying according to the overall volume of reviews. As the total number of reviews increases, the impact of negative affect load diminishes. The threshold effects for positive affect load showed a predominantly U-shaped course of change. Hosts respond promptly and enthusiastically with detailed, lengthy text, which can aid in mitigating the impact of negative reviews.
Originality/value
The study extends the application of the affect infusion model and enriches the conditions for its theoretical scope. It addresses the research gap by focusing on the threshold effects of negative or positive review sentiment on decision-making in sharing accommodations.
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Juan Pedro Mellinas and Maria Sicilia
The purpose of this research is to identify not only the potential but also the limitations of Google reviews compared to TripAdvisor that may help researchers select the more…
Abstract
Purpose
The purpose of this research is to identify not only the potential but also the limitations of Google reviews compared to TripAdvisor that may help researchers select the more appropriate information source.
Design/methodology/approach
The 10 most visited museums and theme parks in Europe were selected for this study. A total of 23,756 theme park reviews and 22,750 museum reviews were extracted from Google and TripAdvisor in November 2022 using the Octoparse tool. In a second round of data collection, reviews on Easter week 2023 were collected for the same destinations.
Findings
TripAdvisor offers a more comprehensive and accessible source of information compared to Google. However, the findings clearly indicate that Google has greater potential to accumulate reviews. The data also confirms that destinations tend to have higher ratings on Google than on TripAdvisor.
Practical implications
The research identifies a critical limitation in Google’s review system – a cap of 1,140 viewable and downloadable reviews per destination – posing a significant hindrance to researchers.
Originality/value
To the best of the authors’ knowledge, this is the first study providing a reasoned explanation for the limited scientific literature in tourism that uses Google reviews as a database. It offers a balanced comparison between TripAdvisor and Google that allows researchers to make a more reasoned decision regarding which information source to use depending on the study focus, the method and the data to be collected.
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Sikandar Ali Qalati, Faiza Siddiqui and Kong Yusheng
Consumer purchasing behavior (CPB) plays a crucial role within the hospitality sector, specifically in restaurants situated in China, as it directly impacts the performance and…
Abstract
Purpose
Consumer purchasing behavior (CPB) plays a crucial role within the hospitality sector, specifically in restaurants situated in China, as it directly impacts the performance and profitability of businesses. In this context, there is a need to assess the factors influencing CPB. Therefore, this research seeks to inspect the influence of consumer attitudes (CA) on interpersonal influences (II) and CPB. Additionally, seeks to explore the mediation of II and the moderation of corporate social responsibility (CSR).
Design/methodology/approach
This study utilized cross-sectional data obtained through online surveys. To analyze the data, structural equation modeling was employed.
Findings
The research unveils a substantial and positive association between CA, II and CPB. It also found that II partially mediates CA and CPB association. Moreover, CSR was identified as a moderator in the connection between CA and CPB.
Practical implications
The implications of this study are of great significance for companies operating in the hospitality industry. They indicate that cultivating favorable CA and promoting II, while considering CSR initiatives, can effectively augment overall purchasing behavior. As a result, it can contribute to the achievement of business success.
Originality/value
This study offers a unique perspective on the factors driving purchasing behavior, shedding light on how businesses can enhance their performance and profitability in this specific setting.
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Sandhya H, Sejana Jose V and Bindi Varghese
This chapter proposes to understand the prospects of smart technologies that can transform tourism destinations and instigate regenerative development process. Bio-based resource…
Abstract
This chapter proposes to understand the prospects of smart technologies that can transform tourism destinations and instigate regenerative development process. Bio-based resource consumption and technology-driven practices aimed for better sustainable development have been the need of the era. This study emphasizes the theory of regenerative tourism, which attempts to preserve and improve a destination's natural and cultural resources while contributing to the socio-economic development of the host communities. It examines how transformational technologies, like smart infrastructure, big data analytics and renewable energy systems, could assist the tourism industry achieve the transition to a green economy. This chapter illustrates the benefits and problems of integrating such technologies into the tourism infrastructure of a destination. Additionally, it highlights the necessity of cooperation among stakeholders and policymakers and examines the possible environmental, social and economic implications of using a regenerative approach to tourism. The results of this study contribute to the expanding body of knowledge on the development of sustainable tourism and shed light on the transformative potential of technology in creating a more sustainable and resilient future.
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Riham Hassan Younis and Aiesha Elmeniawy
This research aims to offer and empirically examine a research model that includes extrinsic cues, attitudes and purchasing intentions for non-private-label (PL) buyers from a…
Abstract
Purpose
This research aims to offer and empirically examine a research model that includes extrinsic cues, attitudes and purchasing intentions for non-private-label (PL) buyers from a developing economy perspective. It also seeks to test the moderating role of neophobia along with gender.
Design/methodology/approach
Data were received from 640 non-PL buyers via a cross-sectional online questionnaire. The study utilised structural equation modelling to examine the relationships among the study constructs.
Findings
Extrinsic cues, particularly perceived price and store image, along with attitudes, impact the intention to buy PLs. Furthermore, the moderating role of neophobia was supported.
Research limitations/implications
This study is limited to the Egyptian retail sector, so its findings reflect the degree of development of PLs in Egypt. Practical implications should be adopted for contexts with identical development levels.
Practical implications
Retail managers should focus on pricing promotions and enhancing their store image to appeal to non-PL shoppers. They should also consolidate their efforts to counteract neophobic tendencies among non-PL shoppers by maximising exposure to PLs and encouraging their trials.
Originality/value
This research offers empirical evidence of the role of neophobia, further enriching our understanding of Middle Eastern consumer behaviour and supporting the implications of extrinsic cues on PL purchase intention for non-PL buyers in developing economies. It supplements earlier research, which mainly focused on developed economies.
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Md Maruf Hossan Chowdhury, Moira Scerri, Sajib Shahriar and Katrina Skellern
Drawing on a dynamic capability view, this study develops a decision support model that determines the most suitable configuration of strategies and challenges to adopt additive…
Abstract
Purpose
Drawing on a dynamic capability view, this study develops a decision support model that determines the most suitable configuration of strategies and challenges to adopt additive manufacturing (AM) to expedite digital transformation and performance improvement of the surgical and medical device (SMD) supply chain.
Design/methodology/approach
To investigate the research objective, a multi-method and multi-study research design was deployed using quality function deployment and fuzzy set qualitative comparative analysis.
Findings
The study finds that only resilience strategies or negation (i.e. minimisation) of challenges are not enough; instead, a configuration of resilience strategies and negation of challenges is highly significant in enhancing performance.
Practical implications
SMD supply chain decision-makers will find the decision support model presented in this study as beneficial to be resilient against various challenges in the digital transformation of service delivery process.
Originality/value
This study builds new knowledge of the adoption of AM technology in the SMD supply chain. The decision support model developed in this study is unique and highly effective for fostering digital transformation and enhancing SMD supply chain performance.
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Le Van Huy, Hien T.T. Nguyen, Phan Hoang Long, Phan Quyen Phu Thi and Nhat Tan Pham
By anchoring on the ability-motivation-opportunity (AMO) framework, this research aims to examine the effect of tourists' green ability, motivation and opportunity to access green…
Abstract
Purpose
By anchoring on the ability-motivation-opportunity (AMO) framework, this research aims to examine the effect of tourists' green ability, motivation and opportunity to access green information on digital media platforms (green AMO) on their intention to stay at green hotels. The study also tests the moderating role of environmental concern and the mediating role of green attitude in this relationship.
Design/methodology/approach
An online survey was conducted on large Facebook groups and by an international tour operator in March 2022. Through convenience sampling, 600 responses were collected from local and international tourists. Partial least squares structural equation modeling was performed to validate the research model.
Findings
The results reveal that tourists' intention to stay at green hotels is positively affected by their green AMO through indirect and direct channels. Specifically, green AMO indirectly effects tourists' intention to stay at green hotels by raising their green attitude. The results also indicate that the direct effect is moderated by environmental concern.
Research limitations/implications
The findings demonstrate the importance of facilitating tourists' access to environmental information on social media platforms, which enhances green attitude and intention to stay at green hotels. This study also proposes practical solutions that managers of green hotels can employ to target green-oriented customers and conduct environmental campaigns on digital platforms.
Originality/value
The research is the first to investigate the effects of tourists' green AMO on their intention to stay at green hotels. It is also the first to explore the roles of environmental concern and green attitude in this relationship.
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