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This study protocol provides an overview of research aimed to evidence social work contributions to general practitioner (GP) clinics and evaluating the value of social workers and students in such settings. The research will facilitate and evaluate 12 months service delivery by social workers and students who will be employed in North Queensland GP clinics.

The study will be conducted in three phases. The first phase will involve developing partnerships and contractual arrangements to co-fund social workers to be employed in GP clinics. In the second phase, social workers and social work students will be practicing in GP settings and systematically recording basic demographics about their patients, areas of health and interventions. This data will be collated and correlated. Patient feedback surveys and a pre- and post-well-being scale will be applied to evaluate the outcomes of interventions. In the final phase, feedback about the value and contribution of social work in a GP setting will be sought from key GP practice stakeholders via an online survey tool to evaluate the research.

Further data is needed to evidence the contribution and outcomes of social work practice in Australia and elsewhere. It is important that social work and GPs work together to evidence and evaluate the outcomes and contribution of social work to develop sustainable funding pathways for embedding social work in GP clinics.

This is an innovative study design that will use various data sources to identify, quantify and evaluate the contribution of social work in general practice. It allows for stakeholders feedback that can contribute to policy review and the development of funding pathways to advance the inclusion of social work in integrated team care.

When facilitating transmission of health information from government officials to the public, social media employs algorithms that selectively expose users to specific perspectives, even for accurate health-related information from official sources. The purpose of this study was to explore impact of algorithm-driven comments characterized by different emotional tones (i.e. positive vs. negative vs. mixed) on users’ perceptions of credibility of corrective information to examine misinformation about flu vaccines aimed at young adults. Additionally, this study explored how prior misinformation credibility acted as an intervening variable in shaping the impact of algorithmically generated comments with diverse emotional tones on credibility of corrective information, with algorithm credibility serving as a mediator.

An online experiment was conducted with 275 participants recruited from Amazon Mechanical Turk (MTurk). Young adults from the USA aged between 18 and 35 years who were also users of Instagram were eligible for participating in this study as this study utilized Instagram platform for stimuli.

Results highlighted a diminished impact of algorithm-generated negative comments on perceived credibility of corrective information. Additionally, individuals with high misinformation credibility demonstrated a stronger tendency to trust algorithms featuring negative comments, underscoring the significant impact of algorithm-driven negativity in shaping trust dynamics for this group. Notably, credibility of the algorithm among individuals with high misinformation credibility did not translate into increased credibility for corrective information. This suggests that strategically designing algorithms to emphasize supportive or diverse opinions can be an effective approach to alleviate potential negative consequences associated with accurate information.

This research signifies the initial effort to disentangle the dynamics between negativity bias and cue routes within the algorithmic framework, shaping individuals’ perceptions of credibility of accurate health-related information contingent on accompanying comments. In the context of social media platforms that embrace diverse opinions, it emphasizes the critical necessity for tailored algorithmic strategies to effectively deliver accurate information.

This paper shares findings from a multi-year literacy professional development partnership between a school district and university (2014–2019). We share this case of a Literacy Cohort initiative as an example of cross-institutional professional development situated within several of NAPDS’ nine essentials, including professional learning and leading, boundary-spanning roles and reflection and innovation (NAPDS, 2021).

We asked, “In what ways did the Cohort initiative create conditions for community and collaboration in the service of meaningful literacy reforms?” Drawing on social design methodology (Gutiérrez & Vossoughi, 2010), we sought to generate and examine the educational change associated with this multi-year initiative. Our data set included programmatic data, interviews (N = 30) and artifacts of literacy teaching, learning and leading.

Our findings reflect the emphasis areas that are important to educators in the partnership: diversity by design, building relationships through collaboration and rooting literacy reforms in teacher leadership. Our discussion explores threads of reciprocity, simultaneous renewal and boundary-spanning leadership and their role in sustaining partnerships over time.

This paper contributes to our understanding of building and sustaining a cohort model of multi-year professional development through the voices, perspectives and experiences of teachers, faculty and district administrators.

In response to the growing significance of diversity advertising, this study aims to investigate its impact on audience connectedness. This is an emerging metric crucial for gauging diversity advertising success. The study explores two paths via self-identification and belief congruence to understand how diversity advertisements resonate with individuals.

A quantitative study using partial least squares with survey data from 505 respondents was conducted.

Self-identification and belief congruence mediate the relationship between perceived diversity and audience connectedness. Belief congruence exhibits a stronger influence. Further, brand engagement reduces the relationship between belief congruence and connectedness. However, it strengthens the relationship between self-identity and connectedness.

Future research should address why belief congruence holds more significance than self-identification. Additionally, research must explore the societal effects of diversity advertising, including strategies to engage those who feel disconnected.

The study underscores the positive social effects of diversity advertising for both marginalized and nonmarginalized audiences. It urges marketers to pursue audience connectedness. Strategies for achieving this include reflecting their target audience’s beliefs, perhaps highlighting real and lived experiences. Marketers should also consider self-identification through visual cues and customized messaging.

The study applies self-referencing theory to unravel the relationship between diversity advertising and audience connectedness. It reinforces the role of self-identification and expands the knowledge by demonstrating how connectedness can emerge through belief congruence. Additionally, the authors explore the subtle influence of brand engagement, a critical brand-related factor that shapes individuals’ responses to diversity advertising.

The article examines how street-level bureaucrats (SLBs) manage the digital bureaucratic relationship in dealing with customer needs and the technological innovations introduced into organisations (digital tools). The topic of technological transformations from a street-level perspective has garnered limited interest so far, especially in Italy. The research question underlying the article is as follows: how does the discretion of SLBs change with the introduction of digital tools within the public administration? We expect that the characteristics of clients on the one hand, and the degree of institutionalisation of the digital tool in question on the other, will change the way in which SLBs exercise their discretion.

The data were collected from two separate research projects in which the authors were involved: (1) the first was a doctoral research project concerning labour inspectors tasked with investigating labour irregularities reported by workers; (2) the second was a research project regarding the relationship between the elderly and public service caseworkers. Information gathered through a series of semi-structured interviews was analysed, with a focus on the digitalisation process. The interviewees included 15 labour inspectors, and 12 long-term care caseworkers. With regard to the interviews conducted with labour inspectors, we examined the online request for action submitted by workers reporting irregularities in their employment relationships. As regards the interviews with caseworkers involved in services for the elderly, the discussion revolved around the option introduced during the pandemic period in 2020, to request access to the services in question through submission of an online form rather than requesting such services in person.

What emerges is that while the introduction of digitalised policies allows SLBs to obtain more information with which to assess the situation of individuals, the discretionary power exercised by front-line workers only results in the partial use of the digital tool, whilst favouring the traditional relationship between bureaucrats and their clients.

We introduce the concepts of “digital discretion” and “analogic discretion” in an attempt to understand how SLBs use their decision-making powers, which may prove to be useful analytical tools for studying the ways in which the discretion of SLBs is realised through new digital practices.

Motivated by the importance of gaining an understanding of the flow of transactions when assessing the effectiveness of internal controls for Sarbanes–Oxley Act (SOX) compliance, concerns raised by the Public Company Accounting Oversight Board (PCAOB) of audit firm deficiencies in these areas and auditors’ use of both narratives and flowcharts to document the flow of transactions, this article aims to examine the impact of auditors creating flowcharts versus narratives on auditors’ transaction flow understanding and internal control evaluation performance.

This paper conducts a between-participants experiment examining auditor-created flowcharts versus narratives and different levels of documentation quality on auditors’ understanding of the flow of transactions and internal control evaluation performance.

This paper finds that auditors who create flowcharts gain a better understanding of the clients’ transaction flow and perform better on internal control evaluations than auditors who create narratives. Process results from a moderated-mediation model also show a moderating effect of quality and mediating effect of understanding.

These findings inform PCAOB policy decisions and inspection efforts and audit firms’ quality and process improvement efforts by providing initial support for having auditors create flowcharts to improve their understanding of the flow of transactions and internal control evaluation performance.

To the best of the authors’ knowledge, this is the first study to examine the effect of auditor-created flowcharts compared to narratives on auditors’ understanding of the flow of transactions and internal control evaluation performance.

A “state-driven” approach suggests that colonists use census categories to rule. However, a “society-driven” approach suggests that this state-driven perspective confers too much power upon states. A third approach views census-taking and official categorization as a product of state–society interaction that depends upon: (a) the population's lay categories, (b) information intellectuals' ability to take up and transform these lay categories, and (c) the balance of power between social and state actors. We evaluate the above positions by analyzing official records, key texts, travelogues, and statistical memoirs from three key periods in India: Indus Valley civilization through classical Gupta rule (ca. 3300 BCE–700 CE), the “medieval” period (ca. 700–1700 CE), and East India Company (EIC) rule (1757–1857 CE), using historical narrative. We show that information gathering early in the first period was society driven; however, over time, a strong interactive pattern emerged. Scribes (information intellectuals) increased their social status and power (thus, shifting the balance of power) by drawing on caste categories (lay categories) and incorporating them into official information gathering. This intensification of interactive information gathering allowed the Mughals, the EIC, and finally British direct rule officials to collect large quantities of information. Our evidence thus suggests that the intensification of state–society interactions over time laid the groundwork for the success of the direct rule British censuses. It also suggests that any transformative effect of these censuses lay in this interactive pattern, not in the strength of the British colonial state.

This paper seeks to demonstrate the pedagogical potential of incorporating virtual reality (VR) and primary sources in social studies education. It seeks to highlight how VR can enhance student engagement, foster critical thinking and provide immersive contextualization for historical events. Despite acknowledging challenges, this paper advocates for the purposeful adoption of VR technology in the classroom to enrich the teaching and learning of history.

This paper explores the integration of virtual reality and primary sources in social studies education by providing a detailed lesson plan that could be used as a model for this type of teaching, as well as other resources and opportunities to do so. It highlights the potential of VR to enhance engagement, historical thinking and historical empathy.

Integrating virtual reality and primary sources can support student engagement, critical thinking and historical empathy. There are also challenges that can be mitigated through careful planning.

This paper provides teachers with a pedagogical model and resources for integrating VR and primary sources, along with challenges and methods for mitigating those, in their secondary social studies classroom.

This paper offers a unique model for combining virtual reality and primary sources for secondary social studies educators. It provides an example lesson plan exemplifying its application and emphasizing VR’s potential to support teaching and learning.

This research aims to identify how resistant individuals can be persuaded to support a charitable cause. Prosocial acts, like supporting a charitable cause, are an important part of human behavior and yet it is not fully understood how to encourage particularly resistant individuals, like those with low moral identity importance (MII), to support a worthy cause.

Two between-participants experiments examined how those with low MII’s willingness to support a fundraiser is affected by the relative impact they perceive their contribution to have.

Those with low MII are persuaded to support a fundraiser when they believe their contribution will have an impact. Study 1 finds that inducing those with low MII with a high (vs low) self-focus increases their perceptions of their donation’s efficacy, which increases their likelihood of spreading the word about the fundraiser. Study 2 then demonstrates that those with low MII are more likely to spread the word about the fundraiser and to donate when others are donating a low (vs high) amount, and this is mediated by their perceptions of relatively high (vs low) donation efficacy.

Prior research has primarily focused on those with high MII. This research contributes to the literature by focusing on donation impact as a strategy to persuade particularly resistant individuals (i.e. those with low MII) to engage in charitable behaviors.