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Article
Publication date: 13 October 2023

Rajasshrie Pillai and Kailash B.L. Srivastava

The study explores the factors affecting the use of smart human resource management 4.0 (SHRM 4.0) practices and its effect on dynamic capabilities and, consequently, on…

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Abstract

Purpose

The study explores the factors affecting the use of smart human resource management 4.0 (SHRM 4.0) practices and its effect on dynamic capabilities and, consequently, on organizational performance.

Design/methodology/approach

The authors used socio-technical and dynamic capabilities theory to propose the notable research model. The authors explored the factors driving the use of SHRM 4.0 practices and their contribution to organizational performance through the development of dynamic capabilities. The authors collected data from 383 senior HR managers using a structured questionnaire, and PLS-SEM was used to analyze the data.

Findings

The results show that socio-technical factors such as top management support, HR readiness, competitive pressure, technology readiness and perceived usefulness influence the use of SHRM 4.0 practices, whereas security and privacy concerns negatively influence them. Furthermore, the authors also found the use of SHRM 4.0 practices influencing the dynamic capacities (build (learning), integration and reconfiguration) and, subsequently, its impact on organizational performance.

Originality/value

Its novelty lies in developing a model using dynamic capabilities and socio-technical theory to explore how SHRM 4.0 practices influence organizational performance through dynamic capabilities. This study extends the literature on SHRM 4.0 practices, HR technology use, HR and dynamic capabilities by contributing to socio-technical theory and dynamic capabilities and expanding the scope of these theories in the area of HRM. It provides crucial insights into HR and top managers to benchmark SHRM 4.0 practices for improved organizational performance.

Details

Benchmarking: An International Journal, vol. 31 no. 10
Type: Research Article
ISSN: 1463-5771

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Book part
Publication date: 2 October 2024

Aanyaa Chaudhary and Sonal Khandelwal

This paper tries to retrospect the mounting application of machine learning (ML) and artificial intelligence (AI) in the human resource management area. The document applies…

Abstract

This paper tries to retrospect the mounting application of machine learning (ML) and artificial intelligence (AI) in the human resource management area. The document applies bibliometric analysis and uses relational techniques to explore dimensions of documents in the field. The results highlight publication trends, most impactful authors, countries and institutes in the research area. The science mapping along with co-citation and bibliometric coupling analysis revealed major developments in the field. The thematic mapping and trend analysis highlighted the past and emerging trends towards significant and impactful research in the areas of robotics, big data, AI and data analytics. This paper sets the base for future researchers by coordinating and combining various past researches to help in understanding the evolution of ML and AI in human resource management and expansion of knowledgebase.

Details

Resilient Businesses for Sustainability
Type: Book
ISBN: 978-1-83797-803-8

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Book part
Publication date: 9 December 2024

Divya Goswami and Balraj Verma

Using VOSviewer software, this research delves into the various implications of ethical artificial intelligence (AI) within the retail industry. We explored the latest research…

Abstract

Using VOSviewer software, this research delves into the various implications of ethical artificial intelligence (AI) within the retail industry. We explored the latest research trends using bibliometric analysis unveiling the journals, organisations, sources, articles, and documents that topped the chart. To shed light on the critical areas, we leveraged a citation analysis approach to explore the numerous trending research areas that were associated with fostering trust and transparency in AI-based retail applications. The research recognised the most influential areas by investigating the highly cited works. This research insight works as a guiding roadmap to navigate the complexities related to the ethical use of AI and direct towards fostering trust.

Details

Augmenting Retail Reality, Part A: Blockchain, AR, VR, and the Internet of Things
Type: Book
ISBN: 978-1-83608-635-2

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