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1 – 10 of 162Lee-Chea Hiew, Meng-Tuck Lam and Swee-Jack Ho
This study aims to examine the impact of perceived benefits-risk dynamics on financial inclusion, the factor driving fintech adoption, the mediating effects of financial inclusion…
Abstract
Purpose
This study aims to examine the impact of perceived benefits-risk dynamics on financial inclusion, the factor driving fintech adoption, the mediating effects of financial inclusion on perceived benefit-risk dynamics and fintech adoption, and the societal sustainability effects of fintech adoption.
Design/methodology/approach
This study used a quantitative study with 258 respondents in Sarawak, Malaysia. PLS-SEM was used to investigate the associations.
Findings
This study suggests that only non-monetary benefits and regulatory risks significantly influence financial inclusion. In addition, financial inclusion acts as an intermediary for non-monetary benefits and regulatory risks. Besides, a direct relationship exists between financial inclusion and fintech adoption, as well as between fintech adoption and societal sustainability.
Research limitations/implications
This model explores a few benefits and risks. Also, technological and legislative changes may alter research outcomes. Besides, this study only samples Sarawak, Malaysia. Therefore, country-specific factors, including technology infrastructure, financial services accessibility and cultural variations, may affect participant responses. This study offers a novel perspective on fintech by including Valence, Public Good and Sustainable Information Society theories.
Practical implications
Financial inclusion’s non-monetary benefits must be emphasised to remove barriers and meet user requirements. Fintech firms should also work with authorities to comply with regulations and help marginalised populations by prioritising sustainability.
Social implications
Fintech growth requires innovation, consumer protection and fair competition. Fintech firms can enhance financial inclusion to address inequalities (SDG10). Governments and fintech solutions should incorporate financial and digital literacy into education (SGG4).
Originality/value
Financial inclusion, fintech adoption and societal sustainability are examined using emotional, sociological and societal sustainability aspects.
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Waqas Mehmood, Rasidah Mohd-Rashid, Ruzita Abdul-Rahim and Attia Aman-Ullah
A critical factor to the success of IPOs is investor demand, which can be observed from the IPO subscription pattern. Therefore, the objective of this study is to review the…
Abstract
Purpose
A critical factor to the success of IPOs is investor demand, which can be observed from the IPO subscription pattern. Therefore, the objective of this study is to review the studies on the demand of IPOs, including empirical and theoretical literature, due to the substantial growth of IPOs over the last two decades.
Design/methodology/approach
This study extracted secondary data regarding IPO demand published from 1988 to 2022 from the Scopus database. We conducted a meta-literature review for qualitative and quantitative methods on the resulting 284 articles using citation analysis (Harzing’s Publish or Perish and VOS viewer software) and content analysis.
Findings
The findings revealed significant elements of the literature, including countries, institutions, journals, authors, articles and topics. Based on the IPO literature review and analyses, this paper developed future research questions to facilitate an extension of the research. Additionally, this paper developed a dual perspective of the present state of IPO research. First, it asserts that the demand for IPOs is not limited to certain countries, jurisdictions or vintages. Second, there are very few studies on demand for IPOs available despite IPOs’ economic worth.
Originality/value
To the best of the authors’ knowledge, this is the first study of its kind to present an empirical evaluation of demand for IPOs using inclusive mapping.
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Muhammad Asif and Farhan Sarwar
This research used the technology acceptance model (TAM) to explore the effect of customer relationship management, financial literacy and social influence on users’ intentions to…
Abstract
Purpose
This research used the technology acceptance model (TAM) to explore the effect of customer relationship management, financial literacy and social influence on users’ intentions to adopt online banking. Furthermore, it explores the moderating role of personal innovativeness in technology in this context.
Design/methodology/approach
The measuring scale in this study was refined iteratively through talks with domain experts. A digital survey was used to gather data from 524 respondents, and PLS-SEM was used for analysis.
Findings
The findings reveal that customer relationship management and financial literacy significantly impact perceived usefulness and perceived ease of use but not the intention to adopt online banking. Perceived usefulness and perceived ease of use significantly influence intention, whereas personal innovativeness and social influence do not. Additionally, the moderation effects of personal innovativeness between customer relationship management, financial literacy, social influence and intention are insignificant.
Originality/value
This innovative study introduces personal innovativeness in technology as a moderator in the perspective of online banking adoption, setting new standards in the field. This important point has not been covered in previous studies.
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Saad Ur Rehman, Shahid Hussain and Abdul Rasheed
This study aims to explore the impact of financial technology (fintech) and behavioral intention on financial inclusion, specifically focusing on the role of digital marketing as…
Abstract
Purpose
This study aims to explore the impact of financial technology (fintech) and behavioral intention on financial inclusion, specifically focusing on the role of digital marketing as a mediator.
Design/methodology/approach
Using a quantitative research design, this study collected data from 638 respondents in the province of Punjab, Pakistan to investigate the relationship between variables.
Findings
The results indicate that both behavioral intention and fintech have a positive and favorable effect on financial inclusion. Furthermore, the study reveals that digital marketing acts as a mediating factor between financial inclusion and both behavioral intention and fintech. These findings underscore the significance of using effective digital marketing strategies to facilitate financial inclusion through fintech platforms. Policymakers should prioritize the adoption of fintech innovations and supportive regulatory frameworks while implementing comprehensive digital marketing strategies to promote financial inclusion.
Originality/value
This research contributes to the existing body of literature by presenting empirical evidence that highlights the interconnectedness of fintech, behavioral intention, digital marketing and financial inclusion. By harnessing the potential of fintech and digital marketing, financial institutions can bridge the gap between underserved populations and formal financial services, thereby promoting economic growth and reducing inequality.
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Mohd Abass Bhat, Shagufta Tariq Khan, Abeer F. Alkhwaldi and Amir A. Abdulmuhsin
Under the integrated perspective of the Net Valence Framework (NVF) and Theory of Reasoned action (TRA), this research intends to examine the impact of drivers (perceived risks…
Abstract
Purpose
Under the integrated perspective of the Net Valence Framework (NVF) and Theory of Reasoned action (TRA), this research intends to examine the impact of drivers (perceived risks (PRs) and benefits) on FinTech adoption (FA) as well as on business sustainability (BS) of small and medium-sized enterprises (SMEs) in Oman. The purpose of this study is to examine the impact of drivers (perceived risks and benefits) on FinTech adoption (FA) and business sustainability (BS) of SMEs in Oman , under the integrated perspective of the Net Valence Framework (NVF) and Theory of Reasoned Action (TRA).
Design/methodology/approach
Primary data was collected from 402 owners and managers of SMEs in Muscat, Oman using a purposive sampling method. Structural Equation Modeling with Partial Least Squares was mainly applied to assess the PRs and perceived benefits (PBs) determining both FA and BS of SMEs.
Findings
The results indicate that PBs (economic, convenience, transaction efficiency) positively impact FA, while PRs (financial, legal, security, operational) act as deterrents toward FA. Both the benefits and risks significantly influence BS. FA itself fosters sustainability, and PBs directly enhance it through ease of use, cost reduction and knowledge acquisition. Conversely, PRs hinder sustainability due to concerns about skills gaps, security, social inclusion and environmental considerations.
Practical implications
The research forms a model capturing the pros and cons of FA of SMEs to provide stakeholders with ideas that would promote sustainability and drive fintech-based growth and innovation. For instance, by improving financial management efficiency, increasing market access and enhancing competitiveness, SMEs can adopt fintech solutions to support sustainable growth and achieve Sustainable Development Goals across the region’s economy.
Originality/value
The current research, through the lens of the NVF as well as TRA, explores the contribution of FA determined by PRs and benefits toward BS of SMEs in the context of Oman.
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This study aims to examine the potential of Sharia status as ex ante information to signal the quality of an issuing firm by improving the decision-making process of potential…
Abstract
Purpose
This study aims to examine the potential of Sharia status as ex ante information to signal the quality of an issuing firm by improving the decision-making process of potential investors when assessing initial public offerings (IPOs) in an environment where information asymmetry is pronounced. Potential investors face challenges in evaluating and determining the true value of IPO issues, which inherently influences their decision-making. Consequently, this results in pronounced price fluctuations in IPO shares, leading to higher underpricing.
Design/methodology/approach
This study uses a sample of 350 IPOs listed on the Kuala Lumpur Stock Exchange (KLSE) between 2004 and 2021 to examine the signaling role of Sharia-compliance status. A three-model approach is used to ensure that the study's objectives are met. The first model investigates the effect of Sharia status on underpricing to determine whether the main beneficiary of such a signal is the investor or the issuer. The second model examines the effect of Sharia status on investor demand to determine if such a signal influences prospective investors' investment decision-making processes. The third model inspects the effect of Sharia status on investor divergence of beliefs to measure the signal's ability to reduce information asymmetry within the Malaysian IPO market.
Findings
The Malaysian IPO market relies heavily on the fixed-price mechanism, which exacerbates high information asymmetry, affecting potential investors' behavior, asset price formation and return generation on the first day of listing. The study results indicate that Sharia status does not have any signaling role in the Malaysian IPO market. This is because investors in the Malaysian market are driven by ex ante information that helps unveil relevant information that leads to capital gains. Furthermore, most new issues in the Malaysian IPO market fall under Sharia status, diluting the relevance of such information for prospective investors in determining profitable investments.
Practical implications
The findings highlight the challenges faced by issuing firms in estimating market demand due to limited premarket insights and the difficulties prospective investors face in identifying the quality of issuing firms. Efforts to provide more information on investor demand can reduce uncertainty and facilitate more informed decision-making.
Originality/value
This research stands as one of the pioneering efforts to provide an empirical explanation of the potential signaling influence of Sharia status in an emerging IPO market.
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Dewan Mehrab Ashrafi and Mily Akhter
The ever-evolving landscape of financial technology (Fintech) has revolutionised payment methods and raised questions about what drives user behaviour in adopting these innovative…
Abstract
Purpose
The ever-evolving landscape of financial technology (Fintech) has revolutionised payment methods and raised questions about what drives user behaviour in adopting these innovative solutions. This study, using narrative transportation theory as an underpinning theory, aims to investigate into the dynamics of green user behaviour in adopting Fintech payments.
Design/methodology/approach
This study used a deductive approach, and with data obtained from 635 respondents through the purposive sampling technique, partial least squares structural equation modelling was employed to yield significant insights.
Findings
The study found a positive association between green brand positioning and product differentiation. However, it unexpectedly didn't impact user attitudes towards Fintech payments. Green brand image and perceived performance positively influenced product differentiation. Perceived product differentiation fully mediated the association between green brand positioning and user attitudes. The study introduced fear of missing out's (FOMO) moderating role, enriching eco-conscious marketing insights and user behaviour understanding.
Research limitations/implications
This study reveals crucial implications for marketers, policymakers and user experience (UX) designers operating within the Fintech industry. It emphasises green brand positioning's impact on product differentiation, user attitudes and its mediating role. It advocates for sustainability integration, innovation, strategic messaging and user-centric improvements to optimise user perceptions and competitiveness in the evolving Fintech landscape. The study's cross-sectional design may limit the ability to establish causal relationships over time and overlook temporal changes in green Fintech adoption dynamics; thus, longitudinal studies are warranted to better understand the evolving nature of user attitudes and behaviours towards green Fintech payments.
Originality/value
This study adds novelty to the existing body of literature by introducing the dimension of innovation appeal to green brand positioning and employing narrative transportation theory in the Fintech realm. The findings also add novelty by highlighting the moderating impact of fear of missing out in predicting the association between green brand positioning and product differentiation in the realm of green Fintech and green use behaviour.
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Siti Falindah Padlee, Ummi Salwa Ahmad Bustamam, Nik Hazimah Nik Mat and Noor Zatul Iffah Hussin
This paper aims to present a review and analysis of the literature on halal services over 25 years. The number of publications on halal services has increased over the years in…
Abstract
Purpose
This paper aims to present a review and analysis of the literature on halal services over 25 years. The number of publications on halal services has increased over the years in the fields of business, management and economic research; however, the topic has been discussed less comprehensively in relation to bibliometric analysis.
Design/methodology/approach
This study was conducted using review and bibliometric analysis. In total, 346 articles were extracted using a modified Preferred Reporting Items for Systematic Review and Meta-Analyses procedure, and 176 documents were eliminated because they were not within the scope of the Halal Services topic. Finally, 170 articles were analyzed using the Biblioshiny-Bibliometrix R package.
Findings
Research on halal services has grown steadily over the past 25 years. Most studies were conducted in Muslim countries; however, some non-Muslim countries, such as the United Kingdom and China, also contributed to the topic of halal services. Thematic analysis revealed that most halal services papers are categorized under the “Niche Theme” or the “Basic Theme.”
Research limitations/implications
This study contributes by providing future researchers with knowledge and information on knowledge structures and state-of-the-art halal services. This study also provides insights into the development of novel ideas that may contribute to expanding the research on halal services worldwide.
Originality/value
This study provides a comprehensive analysis of halal services research using bibliometric analysis. Through this method, this study attempts to summarize the trends in halal service research over 25 years, which may suggest future research directions into halal services.
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Sri Lestari, Wiwiek Rabiatul Adawiyah, Arina Laksita Alhamidi, Joni Prayogi and Ronald Haryanto
The purpose of this study was to examine the relationship between online banking fraud experience and fear of cybercrime and distrust of online banking services, and to understand…
Abstract
Purpose
The purpose of this study was to examine the relationship between online banking fraud experience and fear of cybercrime and distrust of online banking services, and to understand how perceived usefulness of online banking moderates the relationship.
Design/methodology/approach
The number of respondents involved in this study was 271 people from the Central Java region, Indonesia. Statistical analysis was performed using Jeffreys’s Amazing Statistics Program software to examine the relationships and interactions between the variables studied.
Findings
Experience of online banking fraud is positively related to fear of cybercrime and distrust of online banking services. Perceived usefulness of online banking moderates the relationship between online banking fraud experience and fear of cybercrime and distrust of digital payments. Perceived usefulness is negatively related to the level of distrust of online banking services.
Research limitations/implications
Overall, the implications of this study underscore the importance of dealing with the risks of cybercrime in online banking services. By focusing on security, user awareness and the role of perceived usefulness, banking service providers can create a safer and more trusting environment for users of online banking services. This also contributes to the development of more innovative services and can increase customer satisfaction and trust.
Practical implications
The practical application of these findings is important for financial institutions and online banking service providers. Companies must improve cybersecurity with the latest technology and provide education about online security practices. Transparent communication and better customer service will help overcome customer fears. Compliance with security regulations and technological innovation is also important to protect online banking services. With these steps, customer security and trust can be improved, and the adoption of online banking services will increase widely.
Social implications
The social implications of this research are increasing public awareness about cybersecurity, consumer protection and strengthening trust in online banking services. With joint efforts, a safer and more trusting environment in using online banking services can be realized.
Originality/value
The originality of this research lies in the use of perceived usefulness of online banking as a moderating variable to reduce the negative impact of online banking fraud experience. With a focus on the psychological effects of customers experiencing fraud, this research seeks to rebuild trust and improve the security of online banking services.
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Dina Hanifasari, Ilyas Masudin, Fien Zulfikarijah, Aniek Rumijati and Dian Palupi Restuputri
This paper aims to investigate the impact of halal awareness on the relationship between halal supply chain knowledge and purchase intention for halal meat products in the…
Abstract
Purpose
This paper aims to investigate the impact of halal awareness on the relationship between halal supply chain knowledge and purchase intention for halal meat products in the millennial generation.
Design/methodology/approach
The quantitative approach with the respondents of 177 millennial generations in Indonesia is selected to understand the relationships between variables. Structural equation model-partial least square is used to analyze the relationship between variables.
Findings
The findings of this study found that the purchase intention of halal products in the millennial generation is influenced by several factors such as halal supply chain knowledge, halal certification and logo and religious beliefs. However, the results of this study also show that concern for halal products failed to moderate the relationship between these three main variables on the purchase intention of halal products.
Originality/value
This study provides insights into the concern that strengthens the relationship between the main variables on the intention to purchase halal meat products for the millennial generation.
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