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Article
Publication date: 17 October 2024

Lu Zhang, Chang Liu and Pengyi Zhang

This study aims to explore the characteristics of collaborative information searching by comparing the differences in search experience and interaction between collaborative…

Abstract

Purpose

This study aims to explore the characteristics of collaborative information searching by comparing the differences in search experience and interaction between collaborative search mode and individual search mode and by analyzing the communication content and patterns during collaborative searches.

Design/methodology/approach

A user experiment was conducted using the Conference and Labs of the Evaluation Forum (CLEF)-Social Book Search platform, recruiting 16 individual and 18 collaborative participants. Each of the participants was required to complete two types of book search tasks in a lab setting. Interactions with the system were logged, and participants' experiences were captured through pre/post-search questionnaires. Additionally, the communication among collaborative participants was recorded and coded.

Findings

This study identified characteristics of collaborative information searching in three aspects. (1) Search experience: collaborative searchers showed a higher appreciation for the system’s functionality and aesthetics and were more engaged than individual searchers, despite experiencing slightly more mental strain. (2) Search strategies: in focus tasks, collaborative searchers made more decisions than individual searchers, indicating a need for book sorting. In open tasks, collaborative searchers take longer before making decisions, likely due to a higher level of interest and participation. (3) Communication content and pattern: collaborative searchers mainly discussed understanding and judgment of books and task plan. Searchers with same cognitive style talked more about search operations than those with different cognitive styles, while less about book judgment. Three communication patterns were identified: understanding-judgment, judgment-dominant and balanced. Judgment-dominant participants generally reported higher satisfaction with their search results than those in the other two patterns.

Originality/value

This study enhances understanding of collaborative search by comparing it with individual search and analyzing communication content, potentially inspiring collaborative search system and experiment design. Additionally, the coding table for communication between collaborative searchers offers valuable insights for future research.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 6 August 2024

Zhenyi Tang, Pengyi Zhang, Yujia Li and Preben Hansen

To gain a deeper understanding of users’ health information adoption and to promote the effectiveness of health information spread in the context of online limited information…

Abstract

Purpose

To gain a deeper understanding of users’ health information adoption and to promote the effectiveness of health information spread in the context of online limited information, this paper aims to examine how the information-motivation-behavioural (IMB) skills model can be used to organize online health information by experimenting how different IMB elements (information, motivation and behavioural skills) affect users’ intention to adopt health information.

Design/methodology/approach

The authors conducted an experiment with 48 participants who received health articles with various combinations and sequences of IMB elements, analysing the impact on information adoption intention to share and practice. The authors also examined the mediation effect of information usefulness and the moderating effect of perceived health status.

Findings

The authors found that: users’ adoption intention of information was influenced by the order of used IMB elements, not the number of elements used; users were more likely to adopt information that started with behavioural skills rather than the model-prescribed IMB sequence; and perceived usefulness mediated the relationship between IMB elements and users’ adoption intention, which means users with different levels of health status all pay more attention to information usefulness and practicability.

Originality/value

The study contributes to research on health communication by showing how the IMB model can be applied online to enhance the effectiveness of health information dissemination. It can also help online health communities arrange more effective and engaging health messages to promote users’ willingness to adopt.

Details

The Electronic Library , vol. 42 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

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