Juan Camilo López-Vargas, José D. Meisel, Diana María Cárdenas-Aguirre and Pablo Medina
The study aims to present an agent-based simulation model (ABM) for exploring interorganizational coordination scenarios in local disaster preparedness. This approach includes…
Abstract
Purpose
The study aims to present an agent-based simulation model (ABM) for exploring interorganizational coordination scenarios in local disaster preparedness. This approach includes local actors and logistical processes as agents to compare various strategic coordination mechanisms.
Design/methodology/approach
The ABM model, developed in the Latin American context, specifically focuses on a case study of Colombia. Three coordination mechanisms (centralized, decentralized and cluster-type) have been evaluated using three performance indicators: effectiveness, efficiency and flexibility.
Findings
Simulation results show that the decentralized scenario outperforms in terms of efficiency and flexibility. On the contrary, the centralized and cluster-type scenarios demonstrate higher effectiveness, achieving a greater percentage of requirements coverage during the disaster preparedness stage. The ABM approach effectively evaluates strategical coordination mechanisms based on the analyzed performance indicators.
Research limitations/implications
This study has limitations due to the application of results to a single real case. In addition, the focus of the study is primarily on a specific type of disaster, specifically hydrometeorological events such as flash floods, torrential rains and landslides. Moreover, the scope of decision-making is restricted to key actors involved in local-level disaster management within a municipality.
Originality/value
The proposed ABM model has the potential as a decision-making tool for policies and local coordination schemes for future disasters. The simulation tool could also explore diverse geographical scenarios and disaster types, demonstrating its versatility and broader applicability for further insights and recommendations.
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Hajira Batool and Abdur Rashid
The purpose of this study is a comparative analysis of psychological distress between online and on-campus learning among university students. The study was performed to…
Abstract
Purpose
The purpose of this study is a comparative analysis of psychological distress between online and on-campus learning among university students. The study was performed to investigate the comparative analysis of psychological distress between online and on-campus learning among university students.
Design/methodology/approach
This study is a quantitative, comparative study. Data were collected through convenient sampling technique from different university students. The sample size of the study was (n = 200) and the sample was taken from universities. Three scales, students’ readiness learning scale, DASS-21 Scale and on-campus learning scale, were used for data collection and the data were analyzed statistically. The analysis was carried out by the statistical tests correlation test, t-test and linear regression.
Findings
It was revealed through this study that on-campus learning is more preferred by the students than online learning. The findings were that online learning has more psychological distress among students than on-campus learning. Additionally, it was found that as compared to males, females have more tendency toward depression, anxiety and stress. Findings also revealed that married students have a larger tendency toward depression, anxiety and stress as compared to unmarried students. No socioeconomic significance difference was found. Moreover, it was revealed that working students prefer online learning to on-campus learning.
Practical implications
Learning has a significant impact on students’ future settlement, independence and well-being. The findings of this research study can contribute to understanding the educational system and determining which learning system is better for students and for the students’ mental well-being.
Originality/value
Learning has a significant impact on students’ future settlement, independence and well-being. This paper contributes by offering practical insights for educators and policymakers.
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Juan Gabriel Cegarra-Navarro, Agustín J. Sánchez-Medina, Constantin Bratianu and Jorge Cegarra-Sánchez
Practical wisdom involves making sound decisions in complex, uncertain situations by addressing emotions, moral virtues and context-rational knowledge. This issue is crucial for…
Abstract
Purpose
Practical wisdom involves making sound decisions in complex, uncertain situations by addressing emotions, moral virtues and context-rational knowledge. This issue is crucial for SMEs when there is a sudden increase in the dynamics of emotions or moral virtues, particularly in rural companies. Rural managers need practical wisdom (PW) to effectively integrate rational, emotional and spiritual knowledge in making decisions with a sense of purpose, adaptability and hope.
Design/methodology/approach
This paper adopts concepts derived from the knowledge management (KM) field to shed light on two research questions: Is PW different from an individual’s point of view compared to a collective one? How can PW be achieved from a collective standpoint? Examples from the recent history of Gran Canaria are mentioned, and valuable lessons for rural companies are also derived from three companies.
Findings
This paper contributes to raising the managers’ awareness of practical wisdom by exploring how SMEs, particularly in rural contexts, can use knowledge that is deeply intertwined with values, emotions and community considerations, thus enriching the thermodynamics model of KM.
Originality/value
No previous studies have analysed the connection between knowledge and PW of rural companies. Therefore, this paper not only strengthens interpersonal relationships within the rural business community but also encourages the exchange of valuable experiences. By striking the right balance between emotional, ethical and rational capacities, rural businesses can more effectively leverage shared knowledge, creating a support network that fosters resilience and sustainable growth.
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Jorge Aníbal Restrepo, Emerson Andres Giraldo and Juan Gabriel Vanegas
This study proposes a novel method to improve the accuracy of overall equipment effectiveness (OEE) estimation in the metallurgical industry. This is achieved by modeling the…
Abstract
Purpose
This study proposes a novel method to improve the accuracy of overall equipment effectiveness (OEE) estimation in the metallurgical industry. This is achieved by modeling the frequency and severity of stoppage events as random variables.
Design/methodology/approach
An analysis of 80,000 datasets from a metal-mechanical firm (2020–2022) was performed using the loss distribution approach (LDA) and Monte Carlo simulation (MCS). The data were further adjusted with a product price index to account for inflation.
Findings
The variance analysis revealed supporting colleagues (59.8% of variance contribution), food breaks (29.8%) and refreshments (9.0%) as the events with the strongest influence on operating losses.
Research limitations/implications
This study provides a more rigorous approach to operational risk management and OEE measurement in the metal-mechanical sector. The developed algorithm supports the establishment of risk management guidelines and facilitates targeted OEE improvement efforts.
Originality/value
This research introduces a novel OEE estimation method specifically for the metallurgical industry, utilizing LDA and MCS to improve accuracy compared to existing techniques.
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Mariana Alves Santos, Ana Dopico-Parada and Pablo Cabanelas
This study aims to investigate the impact of gastronomic sensory experiences on customer intention to revisit. The paper analyses if sensory perception is positively related to…
Abstract
Purpose
This study aims to investigate the impact of gastronomic sensory experiences on customer intention to revisit. The paper analyses if sensory perception is positively related to experiential value and attempts to verify if customer satisfaction is positively related to post-purchase behaviour.
Design/methodology/approach
The paper adopts a quantitative approach through structural equation modelling for analysing the data collected from 416 respondents in Portugal, a country well-known for its gastronomy.
Findings
Sensory perception positively impacts the experiential value in its functional and emotional dimensions. Furthermore, immediate customer satisfaction induces positive post-purchase behaviour regarding slow food restaurants.
Practical implications
This study provides practical guidelines for managers to monitor customer satisfaction by applying sensory marketing techniques. Furthermore, slow food advocates for environmentally sustainable practices, social welfare and the preservation of biodiversity and local culinary traditions.
Originality/value
Slow Food restaurants must remain authentic and sustainable to develop a traditional gastronomic experience. Sensory marketing is a marketing practice that uses senses to improve customers’ emotions and dining experiences. Although there are studies applied to the restaurant sector, there are hardly any applied to slow food.
研究目的
本研究旨在探究顧客的美食感官體驗如何影響他們再訪的意向。研究人員擬分析感官知覺是否與體驗價值成正相關;研究人員亦擬證實客戶滿意度是否與購買後行為成正相關。
研究方法/理念
研究人員採用透過結構方程模型的定量方法,去分析取自從葡萄牙 (一個以美食馳名的國家)416名答覆者的數據。
研究結果
研究結果顯示,感官知覺對體驗價值的功能和情緒層面會產生正面的影響; 而且,就慢食餐館而言,即時的客戶滿意度會促使正面的購買後行為。
研究的實用性/原創性
慢食餐館必須保持它們烹調的食物是正宗的,它們亦需不斷發展傳統的美食體驗。感官營銷是一個利用感官知覺來改善顧客的情感體驗和用餐體驗的營銷實踐。雖然關於餐飲業的研究不甚缺乏,唯專門探討慢食的研究似仍未見。
管理和社會方面的影響
本研究為經理和主管提供了實務指引,使他們能透過使用感官營銷技巧,去監測客戶滿意度。此外,慢食提倡環境可持續做法和社會福利,並主張保存生物多樣性和本地的烹飪傳統。
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Belén Maldonado-López, Pablo Ledesma-Chaves and Eloy Gil-Cordero
Given the scarce research on the intention to use the metaverse by higher education students in the marketing field and since the introduction of the metaverse brings a new…
Abstract
Purpose
Given the scarce research on the intention to use the metaverse by higher education students in the marketing field and since the introduction of the metaverse brings a new dimension to consumer interaction, the purpose of this study aims to understand what psychological and contextual factors such as the feeling of loneliness or perceived social risk of young people affect the incorporation of immersive reality tools in the teaching-learning process.
Design/methodology/approach
Currently, the use of the metaverse in university education has captured the interest of teachers and researchers. The adoption of immersive virtual platforms where students experience different forms of interaction through customized avatars appears as a promising opportunity in the field of marketing, while concerns arise about the social and psychological risks that may affect its main adopters, youth. The proposed relationships were evaluated using PLS-SEM (symmetric) and QCA (asymmetric) approaches.
Findings
The results revealed that the feeling of loneliness, as well as personality traits of openness to experience and conscientiousness, in relation to hedonic motivations, are significant for the intention to use the metaverse.
Research limitations/implications
This research provides useful implications from an educational perspective, as well as applications in the commercial management of immersive platforms, taking into account their social impact, allowing for effective exploration and development of the metaverse’s potential in educational environments.
Originality/value
This research analyzes the relationship between the experience of feelings of loneliness and perceived social risk in the educational environment, along with the psychological and motivational factors affecting the intention to use the metaverse by higher education students which have not been investigated in the scientific literature so far.
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Ammar Yasir, Xiaojian Hu, Murat Aktan, Pablo Farías and Abdul Rauf
Contemporary changes have occurred in country-level policies and tourists’ intentions in recent years. The role of maintaining a country’s image is trendy in crisis control but…
Abstract
Purpose
Contemporary changes have occurred in country-level policies and tourists’ intentions in recent years. The role of maintaining a country’s image is trendy in crisis control but has not yet been discussed in domestic tourism research. Extending the Stimulus Organism Response model, this study aims to focus on “trustable WOM creation” in China. In addition, it aimed to discover how behavioral changes encourage domestic tourism intention (DTI).
Design/methodology/approach
This study explored the mediating role of DTI and the moderating role of maintenance of country image (MCI) for trustable word of mouth (WOM) creation. Using the snowball sampling technique, a structural equation modeling analysis (Smart PLS-4) was employed to analyze the data of 487 Chinese tourists.
Findings
Findings confirm that behavioral changes positively encourage domestic tourism and discourage international tourism, with significant negative moderation by MCI. MCI has an insignificant positive moderating effect between government-media trust and DTI. Furthermore, DTI positively and directly affects the creation of trustable WOM. In addition, it had a 20% mediation effect (VAF%) between behavioral changes and WOM creation, higher than the rejected mediation effect (12%), in the causal relationship between government-media trust and WOM creation.
Practical implications
WOM creation varies from different behavioral changes, but findings suggest that government-media trust and DTI influenced it significantly. Based on the study findings, the government and media can enhance domestic tourism by maintaining the country’s image. These findings both encourage and control the recovery of tourism.
Originality/value
This study provides a theoretical explanation for tourists' behavioral changes during the pandemic. Moreover, it shows that despite avoiding international tourism due to behavioral changes and government-media trust, MCI moderation with the mediation effect of DTI can create trustable WOM. To the best of the authors’ knowledge, this is the first study to theoretically promote tourism through DTI-induced psychology as a mediator and an organism affect prevailing among Chinese tourists.
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Cristina Calvo-Porral and Sergio Rivaroli
Ultra-processed food products are omnipresent in our homes and in grocery stores, and everybody consumes these food products once in a while. In this context, the present study…
Abstract
Purpose
Ultra-processed food products are omnipresent in our homes and in grocery stores, and everybody consumes these food products once in a while. In this context, the present study aims to analyse what factors influence the consumption behaviour of ultra-processed food products and, more precisely, what factors drive consumer satisfaction and purchase intention of these food products in one specific market – Spain-.
Design/methodology/approach
A model of consumer behaviour of ultra-processed food products is proposed and analysed through structural equation modelling on a sample of 608 consumers.
Findings
Findings indicate that the effortlessness of ultra-processed food products, as well as their affordability, are the factors that exert the higher influence on consumer satisfaction and purchase intention of ultra-processed food products. On the other hand, the product quality and the ability to save time show a negative influence on both consumer satisfaction and intention to purchase. Contrary to the initial expectations, product convenience and the hedonistic nature of ultra-processed food products do not influence consumer behaviour.
Practical implications
Food policymakers and public health interventions may consider possible actions to reduce the consumption of ultra-processed food products, the reduction of their affordability through taxation or the compulsory inclusion of nutritional warnings in the front of the package to confront marketing actions developed by food companies.
Originality/value
This study examines the factors that drive the purchase and consumption of ultra-processed food products in one European mature market: Spain.
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Fiona Edgar, Jing Zhang, Nataliya Podgorodnichenko and Adeel Akmal
This study examines how the resource of egalitarianism, at both individual and organizational levels, affects employee proactivity. Specifically, we propose relational social…
Abstract
Purpose
This study examines how the resource of egalitarianism, at both individual and organizational levels, affects employee proactivity. Specifically, we propose relational social capital is an effective mechanism through which an individual's egalitarian mindset and the organization's egalitarian HR practice facilitate employee proactivity.
Design/methodology/approach
This study surveys a sample of 511 knowledge workers employed in small to medium-sized enterprises in Australia and New Zealand.
Findings
Results of partial least squares structural equation modeling (PLS-SEM) demonstrate that relational social capital partially mediates the relationship between an egalitarian mindset and employee proactivity and fully mediates the effects of egalitarian HR practice on employee proactivity.
Practical implications
Globally, a social transformation, particularly around the notions of social responsibility and sustainability, is occurring, and this means increasing numbers of employees support egalitarian ideals. HR practitioners therefore need to be aware of how their human resource management (HRM) system supports this value orientation.
Originality/value
This study illuminates a new performance pathway by highlighting egalitarianism's contribution, as a valuable resource, to organizational and employee innovation. This focus on egalitarianism is both timely and important. This is because the United Nations Sustainable Development Goals, through their support of diversity, inclusiveness and equality, reflect an egalitarian ethos, and managers are becoming increasingly cognizant of the need to embed these values into organizational structures and operational processes.