Search results

Given the lack of understanding surrounding search regret, this study aims to draw on the regret regulatory theory to investigate the outcomes of search regret and effective strategies to reduce its adverse effects.

Using time-lagged data from 331 salespeople-customers dyads, this study investigates the connection between search regret, store image, interaction quality, and store revisit intentions.

Customers develop negative perceptions of the store, subsequently reducing their intentions to revisit. Salespeople’s interaction quality can reduce the negative impact of search regret on store image and revisit intentions. Furthermore, store image serves as a mediator between search regret and revisit intentions.

This study marks the first attempt to investigate the store image and revisit intentions as outcomes of search regret and examines the moderating role of salespeople’s interaction quality in reducing the negative consequences of search regret.

This study aims to determine the effect of humble leadership on project success (PS). According to the authors, such an effect is mediated by team engagement and moderated by organizational culture. The direct and indirect effects of team engagement provided helpful insights. Moreover, organizational culture did not moderate the relationship. The authors’ objective is to contribute to the literature on project management (PM) and leadership of how team engagement plays a significant role in PS.

Data were collected from 317 employees working in Pakistan’s telecom sector projects. Five project-related telecom companies were the target population of this study, and the reason behind choosing the telecom sector for investigation is their valuable contribution to the revenue and technology introduction in the country. A time-lagged approach was selected for data collection to avoid the common method bias, which served the purpose. SPSS v23 and AMOS v23 were used for constructing structural equation modeling and path analysis to examine direct and indirect effects.

The results revealed that humble leadership is positively related to PS. Furthermore, team engagement mediated the relationship between humble leadership and PS, while there was no interaction effect.

The impact of team engagement was the primary topic of interest with humble leadership in this study. To the best of the authors’ knowledge, no study has investigated team engagement in the project context. The authors tried to contribute to the PM literature.

This investigation endeavors to explore the impact of Psychological Capital (PsyCap) on organizational citizenship behavior (OCB) within the confines of Pakistan’s information technology (IT) sector. It leverages the concepts of team engagement (TE) as a mediating variable and team cohesion (TC) as a moderating variable to investigate the dynamics between these constructs. This study aims to enrich the existing body of literature by offering sophisticated insights into the critical roles played by PsyCap in promoting OCB, viewed through the prisms of TE and TC.

This scholarly investigation employed a quantitative methodology complemented by a cross-sectional survey encompassing 243 active participants within the IT sector. The research methodology incorporated confirmatory factor analysis and structural equation modeling to rigorously test hypotheses concerning OCB’s pivotal role in Pakistan’s IT industry. The analytical process was greatly enhanced through the application of SPSS software, version 27, and AMOS software, version 23, enabling the construction of a comprehensive structural equation model alongside detailed path analysis. The study adopted a time-lagged data collection strategy to address and minimize the potential distortions introduced by common method bias.

The investigation outcomes delineate a significant association between the fulfillment of fundamental human necessities and the augmentation of PsyCap, alongside an increase in self-autonomous actions. This, in turn, fosters an improvement in OCB. The discourse within the manuscript accentuates the pivotal role of managerial practices and the work environment in catering to basic needs, thereby facilitating the cultivation of PsyCap resources. Furthermore, the research elucidates that TE serves as a pivotal mediating factor that bridges PsyCap and OCB, highlighting its complementary role in enhancing organizational behavior.

The current inquiry significantly contributes to the existing scholarly discourse by elucidating the dynamics between PsyCap, TE, TC and OCB. Moreover, this study explores TE’s mediating role specifically within the context of Pakistan’s IT sector. By employing the theoretical framework of self-determination theory, this investigation not only deepens the theoretical underpinnings but also furnishes pragmatic insights for IT organizations, thereby marking a notable advancement in the realm of organizational behavior and psychology.

This study explores the effect of inclusive leadership (IL) on organizational commitment (OC) in Pakistan’s telecom sector. Psychological safety (PS) and perceived organizational support (POS) are taken as mediators to explore the interplay of the constructs. The study aims to contribute to the existing literature by providing insights into the critical role of inclusive IL impacting OC through PS and POS as mediators.

This study uses a quantitative methodology and a cross-sectional survey of 289 employees of the telecom sector working in the front office dealing with customer services. Using confirmatory factor analysis and structural equation modeling, the study tests hypotheses on the critical role of OC in Pakistan’s telecom sector. With the aid of SPSS v27 and AMOS v23 for structural equation model construction and path analysis, a time-lagged data collection method was used to avoid common method bias.

According to the research paper’s findings, evidence supports the hypotheses, suggesting that IL has a positive direct and indirect impact on OC via PS and POS.

This study adds to the existing body of knowledge on IL, PS, POS and OC. This study also tests the mediating role of PS and POS in Pakistan’s telecom sector’s service domain. This research also provides practical implications for leaders and employees concerning PS and POS in the specific context of Pakistan’s society.

1. Understand the impact of macroeconomic factors on investment portfolios:Students will learn how macroeconomic conditions, such as changes in policy rates by central banks, influence investment decisions and portfolio performance. They will analyze how these factors can lead to significant financial challenges for managed funds.2. Develop strategic financial decision-making skills:Through examining the case, students will practice making strategic financial decisions under uncertain and volatile market conditions. They will explore various options for managing an underperforming investment fund and the potential outcomes of these choices.3. Evaluate risk management techniques:The case provides a platform for students to understand different risk management strategies, including the trade-offs between holding long-term bonds versus reinvesting in short-term securities. They will assess the risks and benefits of these strategies and how they impact fund stability and performance.4. Enhance skills in portfolio management:Students will gain practical experience in portfolio management by examining the fund’s investment decisions, performance metrics and the process of presenting and defending investment proposals. This will involve analyzing the financial and strategic implications of different asset allocations.5. Apply theoretical concepts to real-world scenarios:The case encourages students to apply theoretical concepts such as yield to maturity (YTM) calculation, discounted cash flow analysis, capital asset pricing models and benchmarking against indices to real-world scenarios. This helps bridge the gap between academic principles and practical application in finance.

The case study centered on the Sukkur IBA University in Pakistan, highlighting the challenges faced by its student-managed fund (SMF). From November 2015 to January 2023, the case study offers a comprehensive examination of the fund’s activities in the financial services and higher education domains. Mr Shankar Talreja, the fund manager, contemplating with significant investment losses because of macroeconomic fluctuations, specifically the rising policy rates by the State Bank of Pakistan. These losses challenge the sustainability of the SMF, which serves as a practical learning platform for students. The primary dilemma revolves around whether to continue operating the fund amid consistent losses or to dissolve it, redirecting resources to other educational programs. This case focuses on financial decision-making, risk management and investment strategies, tailored for academic settings.

This case study is intended for use in graduate- and undergraduate-level courses on corporate strategy, investment management and finance. It is appropriate for graduate students who are looking to apply these concepts more deeply as well as undergraduate students who have a strong foundation in finance due to the complexity of the financial concepts involved, such as risk management, portfolio strategy and macroeconomic impacts.

Teaching notes are available for educators only.

CSS1: Accounting and Finance.

This study aims to investigate how gamification, namely, WeChat’s cultural gifting function, improves emotional involvement among three generations (Y, X and silver) in mobile payments. It draws attention to the beneficial effects of cultural components and digital intimacy on gamified mobile payment systems.

The data were collected from Y, X and silver generation in Dalian, China. The users were well equipped with the WeChat pay features and had experience. The PLS-SEM software was used to assess the data.

The findings show that consumer word of mouth and loyalty are positively impacted by perceived utility, fun, and enjoyment. Besides, gamification components like fun and playfulness have a favourable effect on how useful mobile payments are judged to be. It demonstrates how delighted and ecstatic users are with WeChat Hongbao. In addition, the positive moderation effect of intimacy on the hypothesised connections shows that all three generations are likely to accept gamified money features. These results provide a substantial contribution to our comprehension of gamification in the context of mobile payment services for all three generations.

The study is distinctive because it focuses on how China’s three generations use WeChat Pay for routine transactions. The framework confirms that the gamification elements improve user performance and encourage continued usage of mobile payment systems.

Este estudio investiga cómo la gamificación, específicamente la función de regalos culturales de WeChat, mejora la participación emocional entre tres generaciones (Y, X y plata) en los pagos móviles. Se presta atención a los efectos beneficiosos de los componentes culturales y la intimidad digital en los sistemas de pago móvil gamificados.

Los datos fueron recopilados de las generaciones Y, X y plata en Dalian, China. Los usuarios estaban familiarizados con las características de pago de WeChat y tenían experiencia. Se utilizó el software PLS-SEM para evaluar los datos.

Los resultados muestran que la reputación y la lealtad del consumidor son positivamente influenciadas por la utilidad percibida, la diversión y el disfrute. Los componentes de gamificación, como la diversión y la jugabilidad, tienen un efecto favorable en cómo se juzga la utilidad de los pagos móviles. Se demuestra cuán encantados están los usuarios con WeChat Hongbao. Además, la moderación positiva de la intimidad en las relaciones supuestas muestra que las tres generaciones tienen probabilidades de aceptar las características de dinero gamificado. Estos resultados contribuyen sustancialmente a nuestra comprensión de la gamificación en el contexto de los servicios de pago móvil para las tres generaciones.

El estudio es novedoso ya que se centra en cómo las tres generaciones de China utilizan WeChat Pay para transacciones rutinarias. El marco confirma que los elementos de gamificación mejoran el rendimiento del usuario y fomentan el uso continuado de los sistemas de pago móvil.

本研究探讨了游戏化, 即微信的文化赠送功能, 如何提高三代人（Y、X和银发族）在移动支付中的情感投入。它引起了人们对文化成分和数字亲密关系对游戏化移动支付系统的有益影响的注意。

数据来自中国大连市的Y、X和银发族用户。用户对微信支付功能非常熟悉, 并具有使用经验。采用PLS-SEM软件对数据进行评估。

结果表明, 消费者的口碑和忠诚度受到了感知效用、乐趣和享受的积极影响。乐趣和趣味等游戏化组件对移动支付的有用性评估产生了积极影响, 展示了用户对微信红包的喜悦和兴奋程度。此外, 亲密关系对假设连接的正向调节效应表明, 三代人都可能接受游戏化货币功能。这些结果为我们理解移动支付服务背景下游戏化对三代人的贡献提供了实质性的帮助。

该研究独特之处在于它着眼于中国三代人如何将微信支付用于日常交易。该框架证实了游戏化元素如何提高用户绩效并鼓励继续使用移动支付系统。

Talent management can provide an organization with a competitive advantage. However, little is known about how human resource practices pertaining to talent management drive positive outcomes. Drawing on social exchange theory, this study investigates the effect of talent management practices usage on employee commitment and intention to leave. Integrating social exchange theory and the theory of met expectations facilitated predicting the mediating role of perceived career growth in the talent management practices usage-employee outcomes relationship.

Data were collected using a survey from 268 employees from eight organizations from the financial and services industries in Jordan.

Talent management practices usage has a significant direct positive effect on employee commitment but no direct effect on employees’ intention to leave. Further, there is pioneering evidence that perceived career growth mediates the following relationships: talent management practices usage and commitment and talent management practices usage and intention to leave.

The study provides unprecedented evidence of the effect of TM practices usage on employee outcomes and the role of perceived career growth in the TM practices usage-employee outcomes relationship from an underexplored context of Jordon. Our research results contribute to theory development in TM by supporting, extending and integrating social exchange theory and the theory of met expectations.

This study aims to develop a neurocomputational approach using the Levenberg–Marquardt artificial neural network (LM-ANN) to analyze flow and heat transfer characteristics in mixed convection involving radiative magnetohydrodynamic hybrid nanofluids. The focus is on the influence of morphological nanolayers at the fluid–nanoparticle interface, which significantly impacts coupled heat and mass transfer processes.

This research simplifies a complex system of higher-order nonlinear coupled partial differential equations governing the flow between orthogonal coaxially porous disks into ordinary differential equations via similarity transformations. These equations are solved using the shooting method, and parametric studies are conducted to observe the impact of varying important parameters. The resulting data sets are used to train, validate and test the LM-ANN model, which ensures high predictive accuracy. Machine learning and curve-fitting techniques further enhance the model’s capability to generate detailed visualizations.

The findings of this study indicate that increased nanolayer thickness (0.4–1.6) significantly improves thermal performance, while changes in the chemical reaction parameter (0.2–1) have a notable effect on enhancing the Sherwood number. These results highlight the critical role of morphological nanolayers in optimizing thermal and mass transfer efficiency in MHD nanofluids.

This research provides a novel neurocomputational framework for understanding the thermal and mass transfer dynamics in MHD nanofluids by incorporating the effects of interfacial nanolayers, an aspect often overlooked in conventional studies. The use of LM-ANN trained on computational data sets enables high-fidelity predictive analysis, offering new insights into the enhancement of thermal and mass transfer efficiency in hybrid nanofluid systems.

This study aims to explore computer-assisted language learning (CALL) activities to improve the English essay writing of Pakistani university students. It highlights the role of CALL in the language proficiency model cognitive academic language proficiency (CALP), which can enable second language learners to engage in more critical thinking skills effectively. Furthermore, it aims to explore English language teachers’ experience about the use of CALL-based activities in English language classrooms or labs.

This study followed a pre-post study design to examine whether the structure of an essay and computer-based activities helped to improve English language proficiency among non-native speakers. This design is adopted to investigate the effects of CALL activities on students’ English essays. This study used data from 198 students and after this, four English teachers were interviewed to know their opinions and observations about these CALL-based activities and students’ essay writings. Pre- and post-test data was analysed in percentages and further examined through a t-test. The findings of teachers’ interviews were further analysed through Nvivo software to develop an understanding of research questions through significant themes.

The pre-test results confirmed that students’ language proficiency is underdeveloped and informal. Students needed help constructing introductory paragraphs with the reader’s hook, background information, three-point thesis statement and transitional hook. Whereas, post-test results showed that students’ English language proficiency in essay writing was found improved with the use of technological tools and CALL-based activities. Furthermore, it was observed that structure and teacher feedback in essay writing are vital for English proficiency.

This study benefits English language teachers, administrators, language policymakers and syllabus designers at colleges and universities. The debate over how to improve English language proficiency and academic achievement presents diverse challenges across several countries. Non-native speakers, at an undergraduate level, can significantly improve academically and become proficient in English essay writing with the help of structural guidelines and the use of educational technology. This article demonstrates a two-way process to improve an objective definition of English language development, which is conceivable if the technology is adopted.

Work overload implies that there are excessive work demands that cannot be adequately fulfilled within the given deadlines. This research examines the effect of work overload on career outcomes, i.e. career satisfaction and occupational commitment through the mediating role of work frustration.

The data were collected from employees working in the schools of Punjab, Pakistan in three waves. Out of the total, 248 valid responses were analyzed by PROCESS model 4 using SPSS 24.

Based on affective event theory (AET) the results demonstrated that negative workplace events such as work overload create negative emotions like frustration at work and cause poor job outcomes (i.e. low satisfaction and commitment).

However, the outcomes should be interpreted in the light of single sector and time-lagged data tested on the mediation-only model.

The current study has implications for workload management in school staff to retain their career satisfaction and commitment.

This study has implications for society by offering to enhance the career outcomes of school staff that are prime institutions for socio-economic development.

This is one of the initial research studies that have examined the career-related outcomes of work overload based on AET via the mediating role of work frustration.