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1 – 10 of 25Dong-Heon Kwak, Dongyeon Kim, Saerom Lee, Martin Kang, Soomin Park and Deborah Knapp
Social networking sites (SNS) have become popular mediums for individuals to interact with others. However, despite the positive impact of SNS on people’s lives, cyberbullying has…
Abstract
Purpose
Social networking sites (SNS) have become popular mediums for individuals to interact with others. However, despite the positive impact of SNS on people’s lives, cyberbullying has become prevalent. Due to this prevalence, substantial research has examined cyberbullying from the perspectives of perpetrators, bystanders, and victims, but little is known about SNS users’ confrontations with cyberbullying. The objectives of this study are to examine confrontation as a victim’s coping response, the effect of blockability affordance on victims’ protection motivation, the impact of a victim’s experiences with cyberbullying perpetration, and social desirability (SD) bias in the context of cyberbullying victimization.
Design/methodology/approach
This study examines the effect of blockability affordance on SNS users’ protection motivation. It also investigates the relationships among perceived threat, perceived coping efficacy, and use of confrontation. Furthermore, this investigation analyzes the effect of SNS users’ experiences as perpetrators on their decision to confront cyberbullies. Finally, this study assesses and controls SD bias in SNS users’ confrontation behavior. To test the research model, we used an online vignette study to collect 314 data points.
Findings
Blockability affordance, perceived threat, perceived coping efficacy, and cyberbullying perpetration experiences are essential factors in explaining use of confrontation. This study also finds SD bias in the context of cyberbullying victimization.
Originality/value
This is one of the first studies in information systems research to empirically examine the effect of blockability affordance in the context of cyberbullying.
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The materiality of policy worlds – buildings, mobile phones and carparks – has been an under-examined aspect of policy relations. Everyday materialities are routinised in such a…
Abstract
The materiality of policy worlds – buildings, mobile phones and carparks – has been an under-examined aspect of policy relations. Everyday materialities are routinised in such a way they are enacted as trivial, contributing to an indifference towards the roles they play. In particular, the role of the car and quite what happens aside from driving is largely overlooked. How relations are re-assembled through the small threshold spaces of car interiors, where actors are suspended between two states – neither here nor there – affects everyday work. Latterly, the car has become a complex communicative assemblage for multi-tasking, a coordination centre for telephone, global positioning system (GPS), internet, etc., a place of work, but cars are also places of refuge, comfort zones for affective regulation via the sound system. This chapter explores from a multi-sited, inter-organisational ethnography in rural Scotland how cars are vital in mobilising relations for the implementation of legislation requiring certain National Health Services (NHSs) to integrate with local government social care services. Given rurality, actors’ cars were used to travel around the area. I suggest a focus on taken-for-granted materials, like cars, can unsettle policy understandings, engendering thinking beyond ‘formal’ policy practices, to illuminate acts of implementing ‘through things’ (de La Bellacasa, 2011). Materialities provide a novel way of interrogating policy practices unfolding in assorted in|formal settings, in this case, conveyed via vehicles. The car is a site whereby often unnoticed doings are produced through relations between bodies, objects and places. These relations are spatially and temporally enfolded and constitute policy work, particularly in rural areas.
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Tsfira Grebelsky-Lichtman and Michal Gur-Dick
The purpose of the present study is to explore multimodal, i.e. verbal and nonverbal, gendered communication patterns of female physicians in senior management positions…
Abstract
Purpose
The purpose of the present study is to explore multimodal, i.e. verbal and nonverbal, gendered communication patterns of female physicians in senior management positions (governmental and health authorities) during a crisis.
Design/methodology/approach
Using a mixed multi-variable design, repeated ANOVA tests, and planned contrasts, the authors analyzed television appearances of 20 female physicians in senior management positions during the COVID-19 crisis (March/2020-April/2021).
Findings
The findings revealed patterns of mixed-gendered communication structures. Verbally, female physicians primarily displayed a masculine/agentic communication style of assertiveness, control, confidence and rationality. Nonverbally, however, they expressed a feminine/communal communication style of emotional attention, interpersonal sensitivity, responsiveness, kindness and empathy. Moreover, the analysis delineated integrated multimodal constructive vs. inhibitive communication strategies for crisis communication of female physicians in senior management positions.
Research limitations/implications
In the current research the authors did not compare females to males in health management positions, which is their follow-up project, but the authors did examine studies of males and females in management positions in the political sphere, which supported their findings. Therefore, the authors were able to demonstrate theoretical implications of multimodal gendered communication frameworks of feminine leadership.
Practical implications
Delineating verbal and nonverbal gendered communicative structures of effective management in health sectors can help female physicians assume positions of leadership, serve as guide models for other female physicians and contribute to improving effective communication skills during a crisis.
Social implications
This study contributes to the attempts of promoting gender equity in medicine and management by presenting effective communication strategies in medical crises that can help to promote female physicians’ messages development, social influence, leadership and management success in the future.
Originality/value
This article presents constructive, multimodal gendered communication frameworks of female physicians in senior management positions used in television appearances during the global COVID-19 crisis. Most previous studies in this area have examined either verbal or nonverbal communication mode. The value of this multimodal examination provides insights that may enhance constructive communication of female physicians in senior management positions during a crisis.
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Jason Lortie, Kevin Cox, Sean DeRosset, Regina Thompson and Scott Kelly
Entrepreneurial practice often relies on the minimum viable product (MVP) to test business model hypotheses, yet the conceptualization of its makeup remains inadequately defined…
Abstract
Purpose
Entrepreneurial practice often relies on the minimum viable product (MVP) to test business model hypotheses, yet the conceptualization of its makeup remains inadequately defined, particularly in uncertain startup contexts. This paper aims to clarify how entrepreneurs should think about MVPs in terms of their uses, goals and essential components to enhance their effectiveness as a tool for navigating uncertainty.
Design/methodology/approach
Existing literature on MVPs is broad and often overlapping, leading to confusion regarding essential components and best practices for MVP development. Through a systematic analysis of existing published definitions, this paper offers clarity by proposing a framework that breaks the MVP concept up into process, goals and the fundamental elements necessary to launch an MVP. By doing so, it provides actionable guidance for entrepreneurs seeking to utilize MVPs in their business model testing endeavors.
Findings
This conceptual paper critically examines the lean startup approach, seeking to disentangle the complexities surrounding MVP development. Drawing on existing literature and practical insights, the study identifies and articulates a framework that clarifies the MVP concept along with the core elements required for creating a viable MVP, including (a) artistic elements, (b) a robust distribution channel and (c) an effective user feedback mechanism.
Originality/value
This paper contributes to theory development and pedagogical practices by providing a structured framework for understanding and implementing MVPs in entrepreneurial contexts. By identifying the minimal category elements of an MVP, it offers practical insights into entrepreneurs and educators alike, facilitating effective business model hypothesis testing in varied and uncertain environments.
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Arash Arianpoor, Saba Sabah Dheyab Al-Ani and Hameed Mohsin Khayoon
This study aims to provide a qualitative framework for satisfactory sustainable education for international accounting students using a meta-synthetic approach.
Abstract
Purpose
This study aims to provide a qualitative framework for satisfactory sustainable education for international accounting students using a meta-synthetic approach.
Design/methodology/approach
To determine the components and indicators of satisfactory sustainable education for international accounting students, a meta-synthesis allows for the attainment of the objectives of study. In the first phase of study, international related literature was reviewed (n = 2,176). After several screenings for measuring the quality of the related literature including Critical Appraisals Skills Program (CASP), the total number of selected papers was 48, and 2,128 were excluded.
Findings
The present research proposed a comprehensive conceptual model for sustainable education and international accounting students’ satisfaction, with seven components and 63 indicators. To assess the credibility of phases, the indicators were presented to five experts independently. The reliability of the proposed conceptual model was tested using Cohen’s Kappa coefficient and analyzed in SPSS. Kappa’s coefficient showed that the agreement level was high and the reliability was high too.
Originality/value
Sustainable education and student satisfaction are crucial for maintaining a competitive international education market. There are ongoing debates about accounting education, particularly accreditation challenges and the need for clear regulations on academic interaction with practice. Accounting education has also been criticized for being outdated, promoting surface-level learning and neglecting the development of broader skills in university graduates. Therefore, it is important to understand sustainable education for international accounting students. The present study aims to identify the aspects of accounting educational services that international accounting students perceive important for increasing satisfaction. This research provides empirical evidence and suggests potential avenues for future research in other countries.
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Rizwana Rasheed and Aamir Rashid
Service quality in academics is imperatively crucial. Therefore, the purpose of the current research is to examine the effect of academic service quality factors in higher…
Abstract
Purpose
Service quality in academics is imperatively crucial. Therefore, the purpose of the current research is to examine the effect of academic service quality factors in higher education institutions which mainly focuses on students' satisfaction and the extent of recommending the same institution to other students.
Design/methodology/approach
This research evaluated the effect of service quality on student satisfaction and word of mouth (WOM). Data were collected from 200 respondents from various business schools, and hypotheses were tested through a quantitative method using partial least square-structural equation modelling (PLS-SEM) with the help of SmartPLS to validate the measurement model.
Findings
The findings of the current research revealed that all three components of service quality including information quality, teaching quality and service efficiency have a significant impact on student satisfaction. Results also indicated that student satisfaction is significantly linked with WOM which means satisfied students spread positive WOM and recommend the same institution to other students.
Originality/value
This research provides an extension towards the body of knowledge on the issue, which will be used in future detailed and critical examinations. The focus of the research was on SERVQUAL and how, when and why business schools may spot possible applications that can have an influence on their admissions by WOM.
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Zeshan Ahmad, Shahbaz Sharif, Iftikhar Ahmad, Syed Muhammad Waseem Abbas and Mussrat Shaheen
Present study investigated the influence of female descendent entrepreneur's self-compassion on the perceived succession success of small-family businesses (S-FB) with the…
Abstract
Purpose
Present study investigated the influence of female descendent entrepreneur's self-compassion on the perceived succession success of small-family businesses (S-FB) with the mediating mechanism of financial literacy.
Design/methodology/approach
The primary data was collected from 319 female descendent entrepreneurs who were designated as chairwomen, and managing director positions in their retails sector S-FBs. The purposive sampling technique was used to collect the data. The provided hypotheses are tested using the partial least square structural equation modeling (PLS-SEM) technique. This study followed multiple regression analyses to see the influence of self-compassion (mindfulness, self-isolation, self-judgment and over-identification) on financial literacy and perceived succession success.
Findings
The results reveal that female descendent entrepreneurs mindfulness and over-identification significantly increase but self-isolation decreases the likelihood of successful succession transition. Moreover, female descendent entrepreneur's financial literacy increases mindfulness and overidentification while it decreases self-isolation and improves the likelihood of succession success. However, financial literacy does not influence self-judgmental traits and perceived succession success.
Practical implications
This study highlights a vital issue, how the financial literacy of female descendent entrepreneurs manages their self-compassion and increases the likelihood of succession success. In addition, it covers a research gap and helps the S-FBs to improve their survival rate by focusing on the descendent entrepreneur's self-compassion and financial literacy.
Originality/value
This study contributes to the body of knowledge by emphasizing predictors that influence the successful succession transition to subsequent generations. This study determines the influence of self-compassion of female descendent entrepreneurs on perceived succession success and financial literacy as a mediator by using the self-control theory. The study can be useful to family business consultants, policymakers and family businesses.
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