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Performance framework (PF) is a well-established practice to measure innovation performance and identify improvement opportunities. However, whether PFs academic research are applicable to companies remains unclear, as well as their support in the definition of improvement actions. This study aims to present the implementation and assessment of a new and updated PF proposed in previous research in a real industrial context.

The PF was implemented through an in-depth case study carried out in a European machinery manufacturer and further assessed by practitioners.

The results indicate that the PF enabled the creation of a multidimensional view of the innovation performance and the definition of improvement projects in the company. Additionally, the findings also reveal an overall positive assessment of the PF by senior managers who work with the innovation process.

As a case study, this research is inherently limited in the extent to which results can be generalised. Thus, the analyses are reductive and rationalising. Future research is needed to assess the replicability of the PF.

The study's practical contribution is based on the combination of insights and steps that provide a straightforward and actionable approach for the company to improve performance.

This study aims to advance the importance of implementing the new and updated PF after its proposition, which is often overlooked in preceding research. Furthermore, the assessment of the PF also enables to infer its value to the company's employees.

This paper aims to explore the use of digital technologies in enabling circular ecosystems. We apply supply network (SN) configuration theory and a novel resource pooling lens, more typically used in financial systems, to identify inventory pools, information repositories and financial exchange models among network actors.

Five in-depth circular SN case studies are examined where digital technologies are extensively deployed to support circularity, each case representing alternative SN configurations. Data collection involved semi-structured interviews to map SN and resource pooling configurations across each circular ecosystem, with cross-case analysis used to identify distinct pooling and digital strategies.

Results suggest three digitally enabled circular ecosystem archetypes and their related governance modalities: consortia-based information pooling for resource recovery, intermediary-enabled material and financial pooling for remanufacturing and platform-driven information, material and financial pooling for resource optimisation.

Drawing on SN configuration and resource pooling literature, we recognise distinct configurational, stakeholder and resource pooling dimensions characterising circular ecosystems. While this research is exploratory and the identified archetypes not exhaustive, the combination of resource pooling and configuration lenses offers new insights on circular ecosystem configurations and the critical role of resource pools and enabling digital technologies.

We demonstrate the utility of the resource pooling and configuration approach in the design of digitally enabled circular ecosystems. These archetypes provide practitioners and policymakers with alternative design frameworks when considering circular SN transformations.

This paper introduces a resource netting and pooling configuration lens to circular ecosystems, analogous to financial systems, where cyclical flows and stock are critical and enabled through digital technologies.

The paper frames modern slavery as a global wicked problem and aims to provide a set of international business (IB) policy recommendations for taming it. The outlined approach can also guide IB policymaking to address other kinds of wicked problems.

This is a conceptual paper that reviews existing literature on wicked problems and integrates it with an IB policy double helix framework. The paper focuseses on the role multinational enterprises (MNEs) play in moderl slavery globally, either through global value chains or within global factory modes of operation.

As a global wicked problem, modern slavery will never be solved, but it can be re-solved time and time over. Understanding the social reproduction of modern slavery can help shift the focus from labor governance and a narrow supply chain focus toward the role of transnational governance and the need to address institutional, market and organizational failures.

The paper contributes to the gap in an overarching theory of modern slavery and systematically applies the concept of wicked problems and wickedness theory to modern slavery. Drawing on an IB policy double helix framework, the paper addresses the governance nexus between modern slavery, IB and policymaking which can in turn advance IB policy research and theory.

This paper aims to explore practice innovation and organizational resiliency during exogenous service ecosystem disruptions. This inquiry focuses on the extreme disruption caused by the COVID-19 pandemic, which required service firms to recodify long-established service scripts, adapt digital and physical material elements of the service encounter and ultimately reconfigure a system of practices. The specific context is forced practice innovation in Starbucks servicescape (kiosks and coffeehouses). Starbucks is best known for its custom beverages and third-place strategy. Their strict adherence to a complex service script and unique ordering practices altered during pandemic stay-home disease prevention mandates.

Thematic coding consistent with prior research on practice innovation and diffusion and a grounded theory methodology was conducted. Data were triangulated and analyzed within and across a variety of sources. These include field notes from direct observation, interviews, focus groups, firm-authored collateral in the form of marketing communications and third-party authored secondary sources such as news, social media, blogs and forums.

Data reveal how practice innovation occurs through the reconfiguration of a system of practices, which support organizational resiliency and can force brand evolution, in prolonged exogenous service ecosystem disruptions. The COVID-19 pandemic required service industries to adapt and recodify service scripts and alter physical and digital elements of service encounters. While the pandemic affected all firms in the sector, we argue that Starbucks' established scripts and third-place strategies, which characterized the brand experience, were particularly vulnerable. We find that practice innovation occurs through the reconfiguration of practice elements – competences, meanings and materiality – and restructures the service encounter. Practice codification, transposition, adaptation and stabilization support organizational resiliency and brand evolution. We find that Starbucks' brand experience emphasis on the third place is reconceptualized from an in-person community-based retailscape to a platform-based strategy necessitating script recodification and practice adaptation. Our analysis of Starbucks' kiosks and coffeehouses illuminates how a distinctly branded service encounter is constituted by a system of practices that can be reconfigured and diffused anew in the face of disruption.

The conceptualization of practice innovation as systems reconfiguration establishes a novel approach to understanding innovation in service ecosystems. The COVID-19 pandemic is a unique context to study a sector-wide exogenous extended service disruption. We focus on a firm with an elaborate pre-pandemic service script and commitment to a third-place brand experience guiding its system of practices. We reveal unique insights on practice innovation within service ecosystems during exogenous prolonged disruptions in which brands evolve through the recodification of service scripts and sustained reconfiguration of systems of practice.

This paper aims to understand the characteristics and contributions of the secure and trustworthy cyberspace (SaTC) projects funded by the U.S. National Science Foundation (NSF). These research projects were funded during the period of 2015–2023.

The authors applied a data analytics approach to proposal records of 1,025 NSF SaTC projects. These records were downloaded from the NSF proposal database via its search function. The analysis includes bibliometric analysis, shallow natural language processing and manual content analysis.

About 11 NSF divisions or units have sponsored SaTC research. About 214 universities or organizations in 44 states received SaTC funds. The key concepts of these projects include adversarial attacks, cryptography, cloud computing, internet of things, differential privacy, mobile devices and others. These projects were motivated by a lack of understanding or investigation of one or more technologies in the cybersecurity domain or the inefficacy of existing tools or algorithms. The objectives of these proposals included providing new insights and developing new tools, methods, frameworks, training courses and organizing workshops with support for workshop attendees. Among the funded projects, 60.82% proposed providing educational materials that would be beneficial to K-12 students, college students and the public.

The present data range from 2015 to May 2023. New projects awarded after May 2023 were not included.

The findings provide rich and useful information for the funding agency, SaTC researchers and students. The funding agency may want to review their funding focus and fund distributions; SaTC researchers could refer to the topics and the objectives discussed in funded proposals when developing their new projects; and students at all levels could refer to SaTC topics, participating researchers and institutions for their learning.

This study is the first attempt, to the best of the authors’ knowledge, to analyze NSF SaTC projects. The analysis benefits researchers and students to gain an understanding of NSF-funded projects and insights into secure and trustworthy cyberspace areas.