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This study aims to test the first and second-stage moderating effects of tourists’ past travel experiences on the relationships between national responses, destination trust and tourists’ willingness to pay in the post-pandemic recovery era.

The proposed model was tested with a sample of 398 tourists in Vietnam. The path analysis was applied to investigate the mediating and moderating effects.

The findings emphasise the mediating effect of destination trust in the relationships between national responses and tourists’ willingness to pay. With the moderating effect of past travel experience, all the first-stage indirect effects are significant, but the second-stage indirect effects are significant only at a high level of past travel experience.

This study provides theoretical implications for solving the puzzle about the paradox of trust in the government’s responses in the post-pandemic era. Practical implications for destination marketing organisations in the post-pandemic recovery era are then discussed.

This paper analyzes the ways in which accounting enables operations managers to enter and perform multiple roles in their interplay with organizational groups on the shop floor and in management, and the associated negotiations that operations managers have with “the self.”

Using field-based studies in a mining organization, the study draws on Goffman’s backstage–frontstage metaphor to analyze how operations managers enter and perform several roles with the aid of accounting.

The findings show that accounting legitimizes operations managers when they cross organizational boundaries, as accounting gives them an “entry ticket” that legitimizes their presence with the group. Accounting further allows operations managers to embrace more than one role by “putting on a mask” to become an outsider or insider in relation to a group. In performing their roles, operations managers exhibit varying attributes and knowledge. Accounting can thereby be withheld from, or shared with, organizational groups. The illusion of accounting as deterministic presented frontstage is not necessarily negotiated that way backstage. Rather, alternatives discussed backstage often become silenced in the frontstage performance. The study concludes that operations managers cross boundaries, embrace roles and exert agency as they navigate with accounting, enrolling it into their performance simultaneously as they backstage reflect upon accounting and its role for their everyday work.

This study relies on the frontstage/backstage metaphor to visualize the discrepancies in how accounting is enrolled into role performances and how seemingly categorical fronts do not necessarily share that dominant position backstage.

Researchers looking for ways to change the insecure behaviour that results in phishing have considered multiple possible reasons for such behaviour. Therefore, the purpose of this paper is to understand the role of optimism bias (OB – defined as a cognitive bias), which characterises overly optimistic or unrealistic individuals, to ensure secure behaviour. Research that focused on issues such as personality traits, trust, attitude and Security, Education, Training and Awareness (SETA) was considered.

This study built on a recontextualized version of the theory of planned behaviour to evaluate the influence that optimism bias has on phishing susceptibility. To model the data, an analysis was performed on 226 survey responses from a South African financial services organisation using partial least squares (PLS) path modelling.

This study found that overly optimistic employees were inclined to behave insecurely, while factors such as attitude and trust significantly influenced the intention to behave securely.

Our contribution to practice seeks to enhance the effectiveness of SETA by identifying and addressing the optimism bias weakness to deliver a more successful training outcome.

Our study enriches the Information Systems literature by evaluating the effect of a cognitive bias on phishing susceptibility and offers a contextual explanation of the resultant behaviour.

This study aims to investigate the effects of candidates' perceptions of cybervetting – the evaluation of social media profiles by employers – on the perceived attractiveness and prestige of organizations and the role of gender as a moderator in these relationships. Three perceptions – perceived injustice, privacy invasion and surface validity – are used to evaluate candidates' attitudes about cybervetting.

The sample is comprised of third- and fourth-year undergraduate students at a university in Ankara, Türkiye. A survey technique was used to collect research data. The survey form was prepared on an online platform.

Survey results revealed that negative perceptions of cybervetting significantly affected perceived organizational attractiveness, prestige and intention to pursue the organization. Still, no significant difference was found between the women and men groups in this effect. Men candidates are more concerned about the validity and fairness of cybervetting.

The research's findings are anticipated to shed significant light on how cybervetting is conceptualized, specifically whether feelings of injustice, privacy invasion and validity constitute core components of cybervetting. Besides, the findings are expected to reveal whether candidates' attitudes toward cybervetting affect their perceptions regarding the general attractiveness and prestige of the organizations.

In this chapter, the authors present a theoretical framework to not only better understand the wicked nature of the Airbnb phenomenon but also, using case examples from around the world, to illustrate how governments have attempted to mitigate Airbnb’s negative impacts.

Analysing the sharing economy, specifically the Airbnb platform, through the lens of Karl Polanyi’s Double Movement Theory, brings growing tension between markets and society into sharp relief. In the ensuing sections of this chapter, the authors will then adopt a ‘wicked problem’ perspective to provide some analytical insights into how governments across the world have attempted to respond to this wicked policy problem and explore different policy responses and regulatory frameworks in greater depth. Through the review of exemplary cases from around the world, considerable variation in governance and policy responses could be identified.

The Asian Handicap is a way to bet on soccer matches where payouts depend on an adjustment to the score that favors the weaker team. These bets can feature the possibility of all or half the bet being refunded and this makes the calculation of their expected return more complex than for traditional betting on a home win, away win or draw. We examine the behavior of odds in this market.

In addition to a using well-known publicly available source of information on Asian Handicap betting odds – which provides the average odds across a range of bookmakers – we have also sourced a large dataset of Asian Handicap odds offered by an individual bookmaker.

We show that bettors systematically lose more money on Asian Handicap bets where refunds are not possible than when it is possible to obtain a half refund. We also show that bets with the possibility of a full refund have the lowest loss rates. We demonstrate that this pattern of differences in loss rates across bets is predictable based on the odds quoted. This pattern could represent preferences, with gamblers disliking bets featuring potential refunds, but we argue the evidence points more towards gamblers incorrectly calculating expected loss rates.

Despite being one of the world's largest betting markets, there has been almost no previous research on the properties of the Asian Handicap soccer betting. Our finding of clear differences in returns on simultaneously available bets on the same team is also a new anomaly previously undocumented in any research on sports betting.

This paper aims to analyse the determinants of the intention to share a post about an environmental issue posted by a tourism destination on Facebook. The authors use the stimulus-organism-response (SOR) model as a theoretical framework and consider cognitive variables (destination social responsibility, tourist social responsibility and three types of congruence) as antecedents of emotions and of the tourists’ response (intention to share). Specific factors related to the social platform (attachment and active use of social media) are also included.

The model was tested for two destinations with different positioning (green tourism versus sun and beach). For the sampling strategy, the authors conducted an online poll targeting Facebook users who had undertaken at least one trip in the previous year. The sample consisted of 1,001 individuals.

The empirical evidence obtained indicates that consumer–cause congruence is the most important variable for explaining the intention to share the post for both destinations, with the destination–cause congruence being non-significant. The authors also observed that active participation on the social network stimulated the intention to share this specific content.

Unlike prior research, this paper examined consumer motivators for engaging with online corporate social responsibility content for tourism destinations, specifically focusing on destination social responsibility in sustainable tourism. The model also incorporates three types of congruence, revealing variations in their impact on explaining the intention to share sustainability-related posts.

Este trabajo analiza los determinantes de la intención de compartir una publicación sobre un tema ambiental publicada por un destino turístico en Facebook. Utilizamos el modelo estímulo-organismo-respuesta (SOR, por sus siglas en inglés) como marco teórico y consideramos variables cognitivas (responsabilidad social del destino, responsabilidad social del turista y tres tipos de congruencia) como antecedentes de las emociones y de la respuesta de los turistas (intención de compartir). También se incluyen factores específicos relacionados con la plataforma social (apego y uso activo de las redes sociales).

El modelo se probó para dos destinos con diferentes posicionamientos (turismo verde versus sol y playa). Para la estrategia de muestreo, realizamos una encuesta en línea dirigida a usuarios de Facebook que habían realizado al menos un viaje en el año anterior. La muestra consistió en 1.001 individuos.

La evidencia empírica obtenida indica que la congruencia consumidor-causa es la variable más importante para explicar la intención de compartir la publicación en ambos destinos, mientras que la congruencia destino-causa no fue significativa. También observamos que la participación activa en la red social estimuló la intención de compartir este contenido específico.

A diferencia de investigaciones previas, este artículo examinó los motivadores del consumidor para interactuar con contenido de responsabilidad social corporativa en línea de destinos turísticos, enfocándose específicamente en la responsabilidad social del destino en el turismo sostenible. El modelo también incorpora tres tipos de congruencia, revelando variaciones en su impacto en la explicación de la intención de compartir publicaciones relacionadas con la sostenibilidad.

本研究分析了在Facebook上分享旅游目的地发布的环保问题帖子的意图决定因素。我们使用刺激-有机体-反应（SOR）模型作为理论框架, 并考虑了认知变量（目的地社会责任、游客社会责任和三种类型的一致性）作为情绪和游客反应（分享意图）的前因。此外, 还包括与社交平台相关的特定因素（社交媒体的依赖度和活跃使用）。

该模型针对两个具有不同定位（绿色旅游与阳光沙滩）的目的地进行了测试。我们通过在线问卷调查了过去一年内至少进行过一次旅行的Facebook用户, 最终样本量为1,001人。

研究结果表明, 对于两个目的地, 消费者与环保事业一致性是解释分享帖子的意图的最重要变量, 而目的地与环保事业的一致性并不显著。我们还发现, 社交网络的活跃参与能激发用户分享此类特定内容的意图。

与以往研究不同, 本文探讨了消费者参与在线企业社会责任内容的动机, 特别关注于可持续旅游中的目的地社会责任。该模型还引入了三种类型的一致性, 并揭示了它们在解释分享可持续性相关帖子意图中的影响差异。