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The purpose of this paper is to examine changes in disorder and fear of crime in a disadvantaged neighbourhood following the implementation of a Business Improvement District (BID) organisation, a collaborative initiative designated to improve a defined geographical area.

A mixed-method design was used. The quantitative data was collected through an annual community survey with four pre-implementation and five post-implementation waves. Also a comparison area was included. The qualitative data was comprised of interviews with key informants in the community, which were completed before the organisation commenced its work and then again six years later.

Survey results revealed a reduction in disorder and fear of crime. This trend, albeit smaller, could be seen in the comparison area as well. Key informants further corroborated the reduction in disorder and fear of crime, attributing many of the neighbourhood changes to the organisation’s work.

This study is the first to evaluate whether BIDs can affect perceived disorder and fear of crime, relevant factors affecting crime levels and community well-being. Furthermore, it illustrates the benefits of using a comprehensive study design suitable for accounting for changes in a setting where it is difficult to isolate effects.

This study aims to test the first and second-stage moderating effects of tourists’ past travel experiences on the relationships between national responses, destination trust and tourists’ willingness to pay in the post-pandemic recovery era.

The proposed model was tested with a sample of 398 tourists in Vietnam. The path analysis was applied to investigate the mediating and moderating effects.

The findings emphasise the mediating effect of destination trust in the relationships between national responses and tourists’ willingness to pay. With the moderating effect of past travel experience, all the first-stage indirect effects are significant, but the second-stage indirect effects are significant only at a high level of past travel experience.

This study provides theoretical implications for solving the puzzle about the paradox of trust in the government’s responses in the post-pandemic era. Practical implications for destination marketing organisations in the post-pandemic recovery era are then discussed.

This paper analyzes the ways in which accounting enables operations managers to enter and perform multiple roles in their interplay with organizational groups on the shop floor and in management, and the associated negotiations that operations managers have with “the self.”

Using field-based studies in a mining organization, the study draws on Goffman’s backstage–frontstage metaphor to analyze how operations managers enter and perform several roles with the aid of accounting.

The findings show that accounting legitimizes operations managers when they cross organizational boundaries, as accounting gives them an “entry ticket” that legitimizes their presence with the group. Accounting further allows operations managers to embrace more than one role by “putting on a mask” to become an outsider or insider in relation to a group. In performing their roles, operations managers exhibit varying attributes and knowledge. Accounting can thereby be withheld from, or shared with, organizational groups. The illusion of accounting as deterministic presented frontstage is not necessarily negotiated that way backstage. Rather, alternatives discussed backstage often become silenced in the frontstage performance. The study concludes that operations managers cross boundaries, embrace roles and exert agency as they navigate with accounting, enrolling it into their performance simultaneously as they backstage reflect upon accounting and its role for their everyday work.

This study relies on the frontstage/backstage metaphor to visualize the discrepancies in how accounting is enrolled into role performances and how seemingly categorical fronts do not necessarily share that dominant position backstage.

The Inherent Jurisdiction of the High Court (the IJ) is used in safeguarding adults work to protect “vulnerable adults” whose autonomy is compromised but who have mental capacity as defined by the Mental Capacity Act 2005. Safeguarding Adult Reviews (SARs) frequently call on practitioners to develop legal literacy, including regarding the IJ. This study aims to explore and discuss how the IJ is presented in SARs and argues that there are systemic problems beyond legal literacy to consider in this area.

Relevant SARs (n = 29) were located through the National Network of Safeguarding Adult Board Chair’s library. These were thematically analysed to identify patterns regarding how the IJ is covered in these documents.

The reviews converged around specific experiential clusters (familial and domestic abuse, community-based exploitation and self-neglect). They entailed accounts of complex mental capacity issues and raised concerns about legal literacy. It was common to find situations where many other avenues for intervention had been exhausted and the IJ was proposed as a measure of last resort. The discussion of the IJ in SARs occasionally differs from prevailing legal accounts of its application, particularly regarding self-neglect and situations where a third party is not exerting coercion or control. The authors close the study with a discussion about legal literacy.

The IJ is an evolving area of law, and practitioners may therefore struggle to grasp its applicability. SARs are important resources for practitioners to learn lessons concerning this less commonly used legal mechanism. As a result, independent reviewers should be cautious about how they frame this legal remedy and consider whether this really is a case of “legal literacy”.