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Social robotics is a rapidly growing application of artificial intelligence (AI) in society, encompassing an expanding range of applications. This paper aims to contribute to the ongoing integration of psychology into social robotics ethics by reviewing current theories and empirical findings related to human–robot interaction (HRI) and addressing critical points of contention within the ethics discourse.

The authors will explore the factors influencing the acceptance of social robots, explore the development of relationships between humans and robots and delve into three prominent controversies: deception, dehumanisation and violence.

The authors first propose design factors allowing for a positive interaction with the robot, and further discuss precise dimensions to evaluate when designing a social robot to ensure ethical design technology, building on the four ethical principles for trustworthy AI. The final section of this paper will outline and offer explicit recommendations for future research endeavours.

This paper provides originality and value to the field of social robotics ethics by integrating psychology into the ethical discourse and offering a comprehensive understanding of HRI. It introduces three ethical dimensions and provides recommendations for implementing them, contributing to the development of ethical design in social robots and trustworthy AI.

The purpose of this study is to examine online comments on destination social responsibility (DSR). Typically, visitors do not discuss their experiences in terms explicitly related to DSR. This study analyzes the natural language that visitors use and identifies connections to the dimensions of DSR (i.e. environmental, sociocultural and economic responsibility). The research objectives are to identify the lexicons of tourists and the thematic arguments related to DSR dimensions. This study also analyzes the association between those dimensions and tourist destination types.

This study reviewed 5,113 Tripadvisor comments about the top-ranking destinations in two countries. Expert judges used text mining techniques to explore lexicons and topics. Factor correspondence analysis was used to analyze the relationship between identified DSR thematic arguments and tourist destination types (e.g. nature, urban, culture and beach destinations).

Drawing from social identity theory and self-extension theoretical approaches, this study reveals that tourists share opinions using a lexicon of DSR dimensions. Interestingly, the results of this study identify five sub-dimensions in online reviews related to social responsibility in tourism destinations: environmental (i.e. “natural landscapes”), sociocultural (i.e. “cultural heritage” and “urban leisure and outdoor spaces”) and economic dimensions (i.e. “tourism services” and “guided tours and experiences”). This paper also describes associations between DSR lexicons, the reviews’ main sub-dimensions and destination types.

The empirical study analyzes online reviews of top-ten tourism destinations in Spain and Argentina, countries with similar cultural backgrounds. Because of the focus on well-ranked destinations, this sample may exhibit a higher proportion of positive comments. However, the methodological contribution can extend to other destinations. This research can help researchers and destination managers understand the issues on which tourists comment in the context of their destination experiences and the three dimensions of DSR.

There is a lack of studies using natural language processing techniques to analyze the intersection between UGC and DSR; social media research has neglected this topic. This study integrates the five sub-dimensions the authors identified into a three-dimensional schema and enriches the classic DSR framework.

本研究考察了关于目的地社会责任（DSR）的在线评论。通常, 访问者不会用与DSR明确相关的术语来讨论他们的体验。我们的研究分析了游客使用的自然语言, 并确定了与DSR维度（即环境、社会文化和经济责任）的联系。研究目的是确定游客的词汇, 以及与DSR维度相关的主题论点。该研究还分析了这些维度与旅游目的地类型之间的关联

这项研究回顾了Tripadvisor 对两个国家顶级目的地的5113条评论。专家评委使用文本挖掘技术来探索词典和主题。因子对应分析用于分析已识别的DSR主题论点与旅游目的地类型（如自然、城市、文化和海滩目的地）之间的关系。

借鉴社会认同理论和自我延伸理论方法, 我们的研究表明, 游客使用DSR维度的词汇来分享意见。有趣的是, 我们的研究结果确定了与旅游目的地社会责任相关的在线评论中的五个子维度：环境（即“自然景观”）、社会文化（即“文化遗产”和“城市休闲和户外空间”）和经济维度（即“旅游服务”和“导游和体验”）。我们的论文还描述了DSR词典、评论的主要子维度和目的地类型之间的关联。

实证研究分析了具有相似文化背景的西班牙和阿根廷十大旅游目的地的在线评论。由于关注排名靠前的目的地, 我们的样本可能会显示出更高比例的正面评论。然而, 方法论的贡献可以扩展到其他目的地。这项研究可以帮助研究人员和目的地管理者了解游客在目的地体验背景下评论的问题以及DSR的三个维度。

缺乏使用自然语言处理技术来分析UGC和DSR之间交叉点的研究; 社交媒体研究忽略了这个话题。我们的研究将我们确定的五个子维度整合到一个三维图式中, 丰富了经典的DSR框架。

Este estudio examina los comentarios online sobre la responsabilidad social de los destinos (Destination Social Responsibility, DSR). Los objetivos se centran en identificar el léxico y los argumentos temáticos que utilizan los turistas para referirse a las dimensiones de la DSR (medioambiental, sociocultural y económica). El estudio analiza la asociación entre estas dimensiones y los tipos de destino turístico.

Este estudio revisó 5.113 comentarios de TripAdvisor sobre los destinos mejor valorados de dos países. La minería de textos no lingüística y los jueces expertos exploraron el léxico, la minería de textos lingüística analizó el argumento temático y el análisis de correspondencia de factores reveló la relación entre las dimensiones de DSR y los tipos de destino turístico.

Los turistas comparten opiniones utilizando un léxico de dimensiones DSR ambientales, socioculturales y económicas, siendo el léxico ambiental el más familiar. El artículo describe las asociaciones entre los léxicos de las dimensiones DSR y los tipos de destino.

La investigación sobre medios sociales ha descuidado prácticamente la intersección entre el contenido generado por el usuario (User-Generated Content, UGC) y la DSR. Existe una carencia de investigación sobre el uso de técnicas de procesamiento del lenguaje natural para analizar el UGC en DSR. Este estudio ofrece información sobre las opiniones de los turistas sobre los destinos, los léxicos para hablar de las dimensiones de la DSR, los argumentos temáticos de los comentarios y los distintos tipos de destino.

El estudio empírico analiza los comentarios online de los 10 principales destinos turísticos de España y Argentina, países con antecedentes culturales similares. Debido a que nos centramos en destinos con buena reputación, la muestra puede presentar una mayor proporción de comentarios positivos. Sin embargo, la contribución metodológica puede extenderse a otros destinos. Esta investigación puede ayudar a los investigadores y gestores de destinos a comprender las cuestiones sobre los comentarios de turistas sobre sus experiencias en el destino y las tres dimensiones de la DSR.

We examined the attitudes of millennial-aged business students toward economic, social and environmental corporate responsibility (CR). Currently, these individuals are of an age that they have entered the workforce and are now ascending or have ascended into roles of leadership in which they have decision-making power that influences their company’s CR agenda and implementation. Thus, following the ecological systems perspective, we tested both the macro influence of cultural values (survival/self-expression and traditional/secular-rational values) and structural forces (income inequality, welfare socialism and environmental vulnerability) on these individuals’ attitudes toward CR.

This is a multilevel study of 3,572 millennial-aged students from 28 Asian, American, Australasian and European societies. We analyzed the data collected in 2003–2009 using hierarchical linear modeling.

In our multilevel analyses, we found that survival/self-expression values were negatively related to economic CR and positively related to social CR while traditional/secular-rational values was negatively related to social CR. We also found that welfare socialism was positively related to environmental CR but negatively related to economic CR while environmental vulnerability was not related to any CR. Lastly, income equality was positively related to social CR but not economic or environment responsibilities. In sum, we found that both culture-based and structure-based macro factors, to varying extents, shape the attitudes of millennial-aged students on CR in our sample.

Our study is grounded in the ecological systems theory framework, combined with research on culture, politico-economics and environmental studies. This provides a multidisciplinary perspective for evaluating and investigating the impact that societal (macro-level) factors have on shaping attitudes toward businesses’ engagement in economic, social and environmental responsibility activities. Additionally, our multilevel research design allows for more precise findings compared to a single-level, country-by-country assessment.

This study aims to examine the connection between political culture and public sector corruption, using the typology of Daniel Elazar, whose model traces the types of political cultures to their origins in various regions of England. Similarly, the “resource curse” concept, generally treated as a national-level phenomenon, is examined to assess how it might vary among jurisdictions within a country.

Regression analysis was applied to data from the 50 states of the US. Public sector corruption in each state was operationalized as the number of convictions by the Public Integrity Section of the US Department of Justice in relation to the number of public sector employees in that state.

Among the 50 states of the US, support was found for the association between political culture and public sector corruption. On the other hand, whether a state’s economy was dominated by natural resource extraction was not related to public sector corruption. This latter finding suggests the “resource curse” phenomenon does not cause corruption to be worse in states with resource-dependent economies.

Although it is appropriate to apply regression analysis to a data set of the 50 US states, the small size of the data set limited the number of predictor variables that could be examined. Alternative research approaches are discussed, and it is conceivable that another analytical technique might have revealed other predictors that affect the occurrence of corruption.

While numerous studies have examined the impact of political culture and resource orientation on corruption at the national level, the current study examines how these variables affect corruption at the level of subnational jurisdictions within a major developed country, the United States.

The study aims to investigate the effects of bodily feelings on preference for robotic service by examining direct and indirect sensations from physical and metaphorically projected bodily feelings.

Through four empirical experiments involving video and recall tasks to metaphorically manipulate participants’ bodily warmth and directly manipulate ambient temperature, the authors explored the mediating role of the need for warmth and the moderating role of robotic features (warmth vs competence) on consumer willingness to engage with and pay for robotic services.

Warmth perception exhibits a positive correlation with robotic services. This relationship is mediated by the need for warmth. Moreover, when customers experience a sensation of physical warmth, they show a greater willingness to pay for a robotic service exhibiting competence versus warmth.

This research contributes to the literature by integrating the feelings-as-information theory and the mind perception view to understand the judgment of robotic services. It extends the application of the embodied cognition theory, highlighting the significance of bodily feelings as a source of information in customer decision-making processes. Furthermore, this research explores the metaphoric influence of service features on bodily responses, providing new insights into the role of embodiment and mental perception in robotic service evaluations.

Managers should consider using different robots based on seasonal settings to meet customers’ need for warmth. Understanding customers’ bodily feelings and the metaphoric influence of service features contributes to the design of more effective and customer-centric robotic services.

This inquiry explores the metaphoric influence of service features on bodily responses, providing new insights into the role of embodiment and mental perception in robotic service evaluations.

Despite the essential role of entrepreneurs in creating social value, there is limited understanding of their mindsets concerning this value. This study aims to investigate the mental models of tourism entrepreneurs regarding the social value they create. We hypothesize that their perspectives on tourism influence the type of value they generate

Q methodology was employed. Initially, a concourse was established in this area, followed by selecting a representative sample of 36 statements. The Q questionnaire was administered to 30 tourism entrepreneurs, and the data were analyzed post-collection.

Three distinct mental patterns emerged from the data: Destination Fans, Host Fans, and Tourist Fans. Among these, Destination Fans were the most prominent, indicating that most entrepreneurs perceive the destination as a critical factor in attracting tourists and developing their businesses.

Given the high competition within the tourism sector, many entrepreneurs seek to enhance their competitive positions by creating unique destination identities and tourism services. Consequently, they view the destination as pivotal for attracting tourists. This study illustrates that entrepreneurs leverage various methods to create value in the tourism sector, with differences stemming from their perspectives on the role of entrepreneurship in value creation.

Megaproject supply chains involve multiple layers of stakeholders, leading to complex relationships and risks. The role of social interactions within these networks is unexplored. Therefore, an analysis of construction supply chain risk management from the perspective of social networks is essential to identify related stakeholders, their relationships and the social network risk factors.

About 65 risk factors, identified from literature and interviews, informed the development of a questionnaire for the study. Online questionnaires administered in Ghana and South Africa produced 120 valid responses. Feedback from the responses was ranked and assessed to determine the overall social network risk levels using the Normalised Mean and Fuzzy synthesis analysis methods.

About 24 risk factors were identified and classified into six groups: Client/Consultant-related, Community-related, Government-related, Industry Perception-related, Supplier-related and Stakeholder Opportunism. The top five social network risks identified include bribery, supplier monopoly, incomplete design teams, poor communication and lack of collaboration.

The study provides detailed evaluations of social network risks in Africa, and the findings will help in developing strategies to mitigate supply chain disruptions caused by these challenges.

This study contributes to the literature on supply chain risk management by offering context-specific insights into the social network perspective of megaprojects in Africa, which differs from those in developed countries.

The aim of this study was to investigate consumer preferences and profile their food-related lifestyles, as well as to identify consumer groups with similar attitudes/behaviours in the Euro-Mediterranean fruit and vegetable market.

A structured questionnaire was designed drawing from the food related lifestyles instrument and including other factors relevant to fruit and vegetable consumer preferences. The data were collected in an online survey with 925 participants in France, Greece, and Italy. A principal component analysis was conducted to interpret and examine consumers' fruit and vegetable related lifestyles. In addition, a cluster analysis was performed to identify different consumer segments, based on the core dimensions of the food-related lifestyle approach.

In each country, three primary consumer segments were distinguished. Health-conscious individuals were predominant in France and Greece, while quality-conscious consumers were prevalent in Italy. These classifications were determined considering various factors such as purchase motivation, perception of product quality, health concerns, environmental certifications, and price sensitivity.

The food-related lifestyle approach has been adapted instrument to create a customised survey instrument specifically designed to capture the intricacies of fruit and vegetable consumer preferences and priorities in three Euro-Mediterranean Countries.

Through an in-depth case study, this paper aims to investigate how workplace struggles can meaningfully change management accounting practices.

This is an archival study drawing on 10 years of governmental documents, news media and a court case. The theoretical notions of framing and overflowing are used to investigate how a calculative change was introduced, problematized and reverted.

An initiative to increase care quality through the empowerment of care recipients led to a calculative change and to an intensification of work, which union representatives turned into a health and safety complaint. “Seizing” the overflow from the calculative change and “redirecting” it into the health and safety arena allowed the unions to draw support from the national work health and safety agency. In response, the organization rolled back the calculative change.

This paper introduces the notions of seizing and redirecting overflows. When combined with conduits of overflows, a part of Callon’s (1998) conceptual apparatus that previously has received little attention, these notions constitute a framework that helps identify conditions that make emancipatory uses of accounting and control outputs possible.

When eyewitnesses talk to each other after witnessing a crime, they can contaminate each other’s memory. However, laboratory research shows that collaborative interviewing can also result in correction of mistakes and retrieval of more new information. The aim of this study is to examine whether these laboratory findings would generalise to real police interviews in The Netherlands. Because little is known about which interviewing techniques Dutch police detectives use, the secondary aim was to examine how Dutch detectives approach individual and collaborative eyewitness interviews.

In a field study, witnesses of serious incidents (e.g. police shooting) were interviewed individually and then collaboratively by real investigators, resulting in 15 interviews of 1–2 h each from five witness pairs (5,534 details in total). Transcripts were coded for detail type, forensic relevance, verifiability, retrieval strategies and interviewing techniques. Results were described using both quantitative descriptive data and a qualitative analysis of interview excerpts.

On average, collaborative interviews resulted in 131 new details, over half of which were considered highly relevant to the police investigation. Interview excerpts demonstrated how content-focused retrieval strategies (acknowledgements, repetitions, restatements, elaborations) can elicit new and highly relevant details. Interviewers mostly asked clarifying questions and equal numbers of open, closed and yes/no questions, but rarely allowed for uninterrupted free recall. Interviewers asked a higher proportion of open questions during collaborative interviews than during individual interviews.

Limitations included the small sample size and lack of a control condition.

To the best of the authors’ knowledge, this paper is the first to investigate the effectiveness and feasibility of the Collaborative Eyewitness Interview in real-world settings.