To assist managers in applying a set of intuitively appealing actions that can be helpful in conflict resolution.
Abstract
Purpose
To assist managers in applying a set of intuitively appealing actions that can be helpful in conflict resolution.
Design/methodology/approach
Utilizing a mindful strategy of listening, empathizing, visualizing, considering effects, and liaising with involved parties toward resolving conflicts in a mutually considerate way.
Findings
Leveling with colleagues, especially when in a supervisory position, will demonstrate respect for individual perspectives, and the will to reflect on both sides of a situation before coming to a decision.
Practical implications
Applying LEVEL may take more time than jumping to quick conclusions, but it will enhance employees’ reverence for their leader, as they find that decisions are well-considered, and respectfully communicated.
Originality/value
An intuitively sound way of leading mindfully and respectfully in increasingly complex work environments.
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Providing workforce members with an understandable and workable platform to successfully withstand professional crossroads.
Abstract
Purpose
Providing workforce members with an understandable and workable platform to successfully withstand professional crossroads.
Design/methodology/approach
A reflective, experience-based deliberation on the emotional and action-based steps to be taken when unanticipated crossroads emerge.
Findings
Crossroads are inevitable and can be heart-wrenching, but if addressed mindfully, they can lead to greater fulfillment.
Practical Implications
Providing workforce members a platform to consider when facing the next professional crossroads.
Originality/value
Crossroads happen to all of us, yet, few articles have been written about this all too common process. Given the frequently recurring nature of this predicament, a practical, compassionate notation could bring relief and encouragement to workforce members.
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Gabriela Dione Florêncio de Lima, Kettrin Farias Bem Maracajá and Tiago Savi Mondo
The significance of event tourism in destination development underscores the importance of assessing the quality of events and their sustainability for competitiveness. This study…
Abstract
The significance of event tourism in destination development underscores the importance of assessing the quality of events and their sustainability for competitiveness. This study investigates tourists’ perceptions of service quality and sustainability at the “Biggest São João in the World” event in 2023. Employing a quantitative approach, we conducted field research using questionnaires based on the Tourqual model, integrating sustainability indicators to address environmental impacts associated with such events. Data collection took place between June and July 2023, with a non-probabilistic convenience sample of 709 visitors. Descriptive statistics were applied to the 2022 survey data (397 respondents), on the 2023 data (709 respondents). Results reveal that the event’s diverse activities received the highest average rating at 4.03, while the use of sustainable transport during the event garnered the lowest rating at 1.93. This emphasizes the need for event organizers to implement continuous improvement plans, focusing particularly on areas with critical evaluations to enhance visitor satisfaction. This study’s originality and innovative approach contribute valuable insights for event managers and researchers and promote both local development and environmental awareness.
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Christina Zacharia Hawatmeh, Iman Abu Hashish and Rawand Rami Alazzeh
This article aims to illuminate the gendered organisational structure of higher education in Jordan by collecting and analysing a national-level snapshot of the current…
Abstract
Purpose
This article aims to illuminate the gendered organisational structure of higher education in Jordan by collecting and analysing a national-level snapshot of the current distribution of women and men in leadership positions and academic ranks across Jordanian universities to pinpoint inequalities in specific levels and fields.
Design/methodology/approach
Grounded in gendered organisational theory, this study presents a snapshot of the gender composition of 10 public and 14 private universities in Jordan. The snapshot, collected in September 2022 from these universities’ websites, examines counts of male and female administrative leaders as well as academic staff across all ranks for all faculties in both STEM and liberal arts fields.
Findings
The distribution of women and men in leadership positions in universities across Jordan is highly unequal, with men outnumbering women in the uppermost positions by nearly 10:1. This gap decreases as the rank of positions decreases, indicative of a highly gendered organisational structure, with only three to four fields approaching gender parity.
Research limitations/implications
This paper offers a comprehensive and detailed quantitative foundation for researchers to investigate the underlying social, cultural, legal, political and economic factors perpetuating gender inequality in academia in Jordan and in comparative studies.
Practical implications
This study is relevant for targeting policies for advancing sustainable development goals, specifically 5.5, which aim at women’s full and effective participation and equal opportunities for leadership at all levels of decision-making.
Originality/value
This study provides the most detailed and extensive macro-level analysis of the gender composition of universities in Jordan.
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Syed Faheem Hasan Bukhari, Lucill Joan Curtis and Khurram Mubasher
This study’s purpose was to explore the motives behind the purchase of Western imported food products from three metropolitan cities in Pakistan. The theory of planned behavior…
Abstract
Purpose
This study’s purpose was to explore the motives behind the purchase of Western imported food products from three metropolitan cities in Pakistan. The theory of planned behavior (TPB) enriches our understanding of consumption. This study expands the TPB framework by integrating religiosity, country of origin, quality consciousness and halal certification as critical factors that shape consumers’ buying decisions in a Muslim-majority country.
Design/methodology/approach
This qualitative analysis comprises three metropolitan cities: Karachi, Lahore and Islamabad. Semistructured interviews were conducted with 45 participants, and a purposive sampling technique was used. The data was collected specifically from housewives, university students and professionals and analyzed using thematic content analysis to explore the themes, followed by sentiment analysis to gauge and capture the emotional tone of the respondents.
Findings
The results unveiled not only significant regional variations but also a few surprising similarities. The participants’ keen interest in product packaging, attributes, labeling, country of origin and influence of reference groups for their purchase decision was a common thread. The element of religiosity, a significant factor in a Muslim-majority country, was also evident within a cross-city variation, adding an intriguing layer to the findings.
Originality/value
This study is a pioneering effort that offers Western exporters a unique perspective on the Asian consumer market. The insights it provides are not just useful, but they also confirms the originality of this research. By offering a comprehensive view of Muslim consumers’ preferences when choosing Western imported food products, this paper stands out for its originality. The diverse consumer perception from a Muslim-majority state signifies the unique contribution of this study and the theoretical and practical implications it holds for marketers and researchers.
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Ricardo Manuel Da Costa Melo, Eunice Cristina Ribeiro Lopes, José Luis Coelho Vilas Boas, Lúcia Batista Santos, Sandra Cristina Ferreira Amaro, João Miguel Almeida Ventura-Silva and Isabel de Jesus Oliveira
The impact of dependence on self-care on people’s lives is very significant, with consequences for the person and their caregivers. The purpose of this study is to map the…
Abstract
Purpose
The impact of dependence on self-care on people’s lives is very significant, with consequences for the person and their caregivers. The purpose of this study is to map the evidence on the factors that influence the empowerment of the person dependent on self-care on returning home.
Design/methodology/approach
Scoping review according to the criteria proposed by the Joanna Briggs Institute: population (people with a dependence on self-care), concept (factors that influence training) and context (return home after hospitalization in a medical-surgical context). The research was carried out from March 1 to April 30, 2022, in the databases CINAHL and MEDLINE (via EBSCO), Scielo, LILACS, Cuiden and MedicLatina; Gray literature searched RCAAP, DART-Europe and OpenGrey. Studies published in Portuguese, Spanish and English were included, with no time limit.
Findings
One hundred and eighty-one articles were obtained, which, after analysis according to the criteria, resulted in seven studies included for review, ranging from 2007 to 2021, with a level of evidence between 2. c and 4. a (according to Joanna Briggs Institute), and two thematic areas/four categories emerging.
Research limitations/implications
The need for information and training, the relationship and proximity with the health-care team, the design of nursing care targeted at the person’s level of dependence, education, gender, type of surgical intervention and postoperative period, physical space and lack of privacy and audiovisual media.
Originality/value
The perception of these factors proves to be important in the person’s training process, with the nurse’s role being highlighted due to their emphasis on the transition home.