William E. Donald, Beatrice I.J.M. Van der Heijden and Graham Manville
By adopting a Social Exchange Theory (SET) lens, this paper aims to integrate the often-fragmented literature streams of Vocational Behavior (VB), Career Development (CD), and…
Abstract
Purpose
By adopting a Social Exchange Theory (SET) lens, this paper aims to integrate the often-fragmented literature streams of Vocational Behavior (VB), Career Development (CD), and Human Resource Management (HRM) to offer a conceptual model for framing sustainable careers.
Design/methodology/approach
A conceptual approach is taken whereby eight propositions are developed to integrate the fragmented literature streams of VB, CD, and HRM.
Findings
We posit that external factors and career counseling moderate the positive relationship between employability capital and self-perceived employability. We also argue that self-perceived employability is positively associated with career success and that career crafting moderates this relationship. Finally, we propose that career success is positively associated with a sustainable career, which, in turn, is positively associated with a sustainable organization.
Practical implications
The practical contribution comes from informing VB, CD, and HRM policies and practices to maximize sustainable outcomes for individuals and organizations. The paper concludes with recommendations for future research.
Originality/value
The theoretical contribution comes from integrating the three literature streams to offer a conceptual model as the basis for further interdisciplinary collaborations.
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Yeojin Kil, Margaret Graham and Anna V. Chatzi
Provisions for the minimisation of human error are essential through governance structures such as recruitment, human resource allocation and education/training. As predictors of…
Abstract
Purpose
Provisions for the minimisation of human error are essential through governance structures such as recruitment, human resource allocation and education/training. As predictors of safety attitudes/behaviours, employees’ personality traits (e.g. conscientiousness, sensation-seeking, agreeableness, etc.) have been examined in relation to human error and safety education.
Design/methodology/approach
This review aimed to explore research activity on the safety attitudes of healthcare staff and their relationship with the different types of personalities, compared to other complex and highly regulated industries. A scoping review was conducted on five electronic databases on all industrial/work areas from 2001 to July 2023. A total of 60 studies were included in this review.
Findings
Studies were categorised as driving/traffic and industrial to draw useful comparisons between healthcare. Certain employees’ personality traits were matched to positive and negative relationships with safety attitudes/behaviours. Results are proposed to be used as a baseline when conducting further relevant research in healthcare.
Research limitations/implications
Only two studies were identified in the healthcare sector.
Originality/value
The necessity for additional research in healthcare and for comparisons to other complex and highly regulated industries has been established. Safety will be enhanced through healthcare governance through personality-based recruitment, human resource allocation and education/training.
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Iuliia Hoban and Denise R. Muro
The prolonged civil war in Syria and the full-scale war in Ukraine have significantly impacted the nations’ children, yet Ukrainian and Syrian children found ways to express their…
Abstract
The prolonged civil war in Syria and the full-scale war in Ukraine have significantly impacted the nations’ children, yet Ukrainian and Syrian children found ways to express their agency. This comparative study centers on children’s first-hand accounts of conflict through a feminist geopolitical approach and interpretive textual analysis methods to explore common themes children express in diaries, how resistance is articulated, and how other actors mediate these narratives. Informed by feminist geopolitics, the authors investigate how the everyday practice of narrating their experiences provides children with a space to articulate their perspectives on war-related experiences. This research employs thematic analysis to explore four Ukrainian and four Syrian children’s diaries. In this chapter, the authors discuss three salient themes from the diaries: (1) trauma and fear; (2) loss of normalcy; and (3) coping, hope, and resilience. The authors argue that these themes demonstrate children’s agency and that diaries can be read as a medium of resistance. This chapter also pays attention to how such narratives are mediated, commodified, and even controlled by adults for political objectives. This chapter, thus, contributes to the discussion of the nature of children’s experiences in armed conflict. Furthermore, it explores how children’s agency is potentially articulated, manipulated, and restricted in everyday sites.
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Anna Wrobel, Kim Beasy, Terese Fiedler, Alana Mann, Brigid Morrison, Nick Towle, Graham Wood, Richard Doyle, Corey Peterson and Silvana Bettiol
Higher education institutions are embedding education for sustainability in curricula, but there are many challenges slowing the process down.
Abstract
Purpose
Higher education institutions are embedding education for sustainability in curricula, but there are many challenges slowing the process down.
Design/methodology/approach
This paper uses reflections from stakeholders across eight disciplines to identify themes supporting EfS integration across disciplines, using collaborative autoethnography.
Findings
The paper highlights unique challenges and opportunities in embedding sustainability education and potential institutional pathways to enable interdisciplinary approaches to embedding EfS.
Originality/value
The paper highlights unique challenges and opportunities in embedding sustainability education and the role of institutional support in overcoming differing worldviews.
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Meenal Arora, Ridhima Goel and Jagdeep Singla
This chapter examines the significant transformations brought about by the incorporation of service robots in the ever-changing retail industry. In the retail industry, advanced…
Abstract
This chapter examines the significant transformations brought about by the incorporation of service robots in the ever-changing retail industry. In the retail industry, advanced technologies, including artificial intelligence (AI), co-bots, robotics, and automation, are transforming the experiences of customers and employees in response to the surge in human–robot collaboration (HRC) and worldwide investments in innovative projects. The primary goal of the research is to examine the impact of incorporating service robots on employees’ willingness to work in a retail sector that fosters collaboration between humans and robots while improving the performance. The research highlights the key factors influencing employee perspectives and inclinations for collaborating with service robots in retail environments, as determined by an in-depth review of academic research and industrial insights. The results demonstrate the positive influence of service robots on improving HRC, optimising inventory management, and enhancing overall operational efficiency in the retail sector. The conclusion emphasises the need to adopt a holistic approach to successfully use the potential of service robots, with the aim of establishing a retail ecosystem that is both sustainable and harmonious. The presence of service robots in the retail industry has significant implications, offering a competitive advantage. The research results reveal stakeholders’ perspectives on the crucial role of service robots in driving future development and maintaining long-term benefits. This chapter offers a comprehensive review of innovative technology in the retail marketplace, offering significant insights into the transformative potential of service robots.
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This research focuses on people’s activities in the Liuhua Clothing Wholesale District in Guangzhou, China. The increasing use of social media in business, especially during the…
Abstract
Purpose
This research focuses on people’s activities in the Liuhua Clothing Wholesale District in Guangzhou, China. The increasing use of social media in business, especially during the COVID-19 pandemic, has created inevitable changes to the way space is utilised. Lockdowns and transport restrictions pushed the clothing wholesale traders to engage in livestreaming to maintain their business. This research aims to understand how spaces have been mediatised with the use of social media.
Design/methodology/approach
To investigate changes in the use of spaces, this research draws on actor-network theory and regards spaces as actors, adopting qualitative research methods, including observation, semi-structured interviews and mapping.
Findings
The research finds that spaces are mediatised for presentation on social media. During the COVID-19 pandemic, when in-person activities were suspended, the virtual space, constituted by elements that exist in physical and virtual spaces, became more valued. Physical space is no longer perceived as a whole but as elements, such as background, sound and light, all of which are involved in the construction of virtual space on social media. The perception of physical space has become less important than the images presented on social media.
Originality/value
Social media now exists in many people’s everyday lives, but its influence on architecture and space has received insufficient attention. This research interrogates this phenomenon in a clothing wholesale district in China to reflect on the influence. Its significance lies in documenting the spatial implications of dependence on social media and the changes to spatial use in the age of social media.
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Homa Chuku, Sharon J. Williams and Stephanie Best
Leadership was a critical component in managing the Covid-19 pandemic. A scoping review of clinical leadership investigates the leadership styles employed by clinicians during…
Abstract
Purpose
Leadership was a critical component in managing the Covid-19 pandemic. A scoping review of clinical leadership investigates the leadership styles employed by clinicians during times of unprecedented crisis, with the Covid-19 pandemic as a focus.
Design/methodology/approach
The scoping review was designed based on a five-stage approach proposed by Arksey and O’Malley (2005). Three key databases were searched: Scopus, Cumulative Index for Nursing and Allied Health Literature (CINAHL), and ProQuest Healthcare Administration between 2020 and 2022.
Findings
Of the 23 papers included in the review, the majority were based on developed countries. Seven leadership approaches were found to be useful in times of crises, with compassionate leadership being particularly effective. Seven key themes relating to the pandemic were also identified.
Research limitations/implications
This review is limited by the search strategy employed and the possibility some publications could have been missed. However, it is clear from the results that there is limited research on healthcare leadership outside of the acute setting and in developing countries. These are important areas of further research that need to be pursued to inform our learning for other times of unprecedented crisis.
Originality/value
Various leadership styles were employed during the pandemic, but compassionate leadership, which fosters a collaborative, caring and kind environment, becomes a necessity when faced with uncertainty and adversity. This review identifies key factors that leaders need to manage during the pandemic. Practically, it sheds light on leadership strategies that may be employed in future unprecedented crises.
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School exclusion in England is highly gendered, racialised and classed. For instance, boys are three times more likely than girls to be excluded from school and certain groups…
Abstract
School exclusion in England is highly gendered, racialised and classed. For instance, boys are three times more likely than girls to be excluded from school and certain groups, including Black Caribbean boys are subject to disproportionate levels of exclusion. Against this backdrop, I explore the context and consequences of exclusion from English mainstream schooling for young masculinities. The arguments presented also have broader international significance due to a global tendency towards punitive measures in schooling. Through bringing masculinities scholarship into conversation with childhood studies, this chapter aims to present a nuanced theorisation of young masculinities which foregrounds lived experience and is located within the interdisciplinary field of childhood studies. It examines ways in which exclusion and schooling in alternative settings, such as a Pupil Referral school, can shape the identities of boys and their subjectivities. The empirical data demonstrate that excluded boys face severe constraints arising from ways in which they are positioned. Drawing on original qualitative data, it is argued that boys who are categorised in this way demonstrate highly agentic ways of ‘doing boy’. This chapter is underpinned by two questions, firstly, how can we theorise boyhood and school exclusion in ways that recognise excluded boys as agentic and constrained subjects? Secondly, what possibilities for change might our theorisation reveal? This chapter concludes by arguing for intersectional masculinities and strengthened theorisation of childhood studies which explicitly recognises lived experience. Through this discussion, I seek to illuminate the emotional costs of school exclusion and insights into ways to achieve change.
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Laura Cortellazzo and Selma Vaska
This study aims to explore the human resource management (HRM) practices related to training and feedback in the app work industry, specifically in online food delivery service…
Abstract
Purpose
This study aims to explore the human resource management (HRM) practices related to training and feedback in the app work industry, specifically in online food delivery service, and investigate the emotional and behavioral responses of gig workers.
Design/methodology/approach
This study adopts a qualitative approach by interviewing 19 gig workers from six food delivery firms operating in different countries.
Findings
The results show limited training and feedback opportunities are provided to app workers, although the complexity of training and delivery methods differ across platforms. To address this shortage, app workers developed response strategies relying on social interaction.
Research limitations/implications
This study adds to the research on HRM practices in the gig economy by portraying the way in which training and feedback unfold in the food delivery app ecosystem and by disclosing the gig workers’ emotional and behavioral responses to it.
Practical implications
This study shows that the way training activities are currently designed may provide little value to the ecosystem and are likely to produce negative emotional responses in gig workers. Thus, platform providers may make use of these findings by introducing more transparent feedback and social learning opportunities.
Originality/value
To the best of the authors’ knowledge, this study is among the first empirical studies on online delivery gig workers addressing specific HRM practices. It reveals significant insights for training and feedback, suggesting app economy characteristics strongly affect training and feedback practices for app workers.
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Farah Islam, Kashmala Qasim, Amal Qutub, Saamiyah Ali-Mohammed, Munira Abdulwasi, Yogendra Shakya, Michaela Hynie and Kwame McKenzie
The purpose of this study was to understand the unique mental health concerns and access barriers experienced by South Asian Muslim youth populations living in the Peel Region of…
Abstract
Purpose
The purpose of this study was to understand the unique mental health concerns and access barriers experienced by South Asian Muslim youth populations living in the Peel Region of Toronto, Canada.
Design/methodology/approach
For this qualitative exploratory study, interviews (n = 15) were conducted with mental health professionals, educators and spiritual leaders (n = 11) who work with South Asian Muslim youth living in Peel Region, as well as with South Asian Muslim youth themselves (n = 4, aged 20–23). Interview transcripts were analyzed using reflexive thematic analysis.
Findings
Four primary themes emerged from the data: challenges and stressors, barriers, facilitators and hope and recovery. South Asian Muslim youth navigate a number of unique stressors related to the domains of culture, religion and family dynamics, as well as the impact of migration.
Practical implications
The findings stress the necessity of creating culturally safe, multilevel strategies to meet the nuanced challenges and diverse needs of South Asian Muslim youth communities.
Originality/value
This is one of the few papers to the knowledge that addresses the mental health needs and service access barriers of youth populations at the intersections of South Asian diasporic community belonging and Muslim faith in Canada.