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The purpose of this study is to comprehensively explore the impact of digitalization on healthcare supply chains (HcSCs). It seeks to understand how digital technologies enhance efficiency, transparency and responsiveness within these complex logistical systems. The study aims to provide a holistic view of the transformative potential of digitalization in the healthcare sector, with a particular focus on improving patient care and streamlining operational processes.

This research employs a systematic review methodology, carefully curating a selection of 45 relevant articles from 66 articles rigorously screened using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology to provide a holistic view. It follows established systematic review protocols, incorporating a meticulous search strategy and precise keyword selection. The chosen research design enables a comprehensive examination of the existing body of knowledge concerning digital platforms, real-time tracking technologies, transparency and responsiveness in the context of HcSCs.

The findings of this study emphasize the pivotal role of digital technologies in reshaping HcSCs. Digital platforms, real-time tracking systems and technological integrations substantially enhance efficiency, transparency and responsiveness. Data-driven decision-making, improved communication and agile responses to dynamic demands are key aspects. These findings underscore the transformative impact of digitalization on healthcare logistics, emphasizing the potential for streamlined operations, enhanced patient care and more efficient resource allocation.

Despite the systematic methodology, this study is subject to certain limitations. It relies on existing literature, which may not cover the most recent developments in the rapidly evolving field of digital HcSCs. Furthermore, the study may be influenced by publication bias. The implications suggest the need for continued research to explore emerging digital technologies and their effects on healthcare logistics, ensuring that supply chains remain agile and responsive.

The practical implications of this research are significant for HcSC managers with insights into digital technologies to enhance transparency and collaboration and improve resource visibility. The integration of data analytics can lead to more effective inventory management and demand forecasting. Blockchain (BC) technology can ensure transparent and secure transactions, fostering trust among stakeholders. For practitioners, this research offers actionable guidance for navigating the digital age, promoting operational efficiency and ensuring a consistent supply of essential medical products. Researchers can use these insights as a foundation for further exploration into the potential of digitalization in HcSCs.

The social implications of digitalization in HcSCs are far-reaching. They encompass improved patient care, as digital technologies enhance the efficiency, transparency and responsiveness of supply chains. This translates to better access to critical medical supplies, potentially reducing healthcare disparities and benefiting underserved populations. Enhanced patient safety is a significant social outcome, as transparent and secure transactions enabled by technologies like BC mitigate the risks associated with counterfeit medications. Furthermore, digitalization builds trust among stakeholders, promotes accountability and fosters resilient healthcare systems, which are capable of responding effectively to crises. It also has the potential to make healthcare more affordable, contributing to increased healthcare access and transparency in decision-making.

The originality and value of this study lie in its comprehensive synthesis of diverse findings related to digitalization in HcSCs. While prior studies have examined isolated facets of digital technology adoption, this research provides a comprehensive overview. It contributes to a deeper understanding of the transformative potential of digitalization within the healthcare sector, offering practical approaches to enhance patient care and streamline operations.

The study aims to critically evaluate the Kochi Water Metro as a model for sustainable urban transportation and extract valuable lessons for policymakers and cities seeking similar initiatives. The study employs a qualitative data-driven approach, utilising a longitudinal case study design, open-ended interview questions, direct observations and qualitative content analysis. The Kochi Water Metro has emerged as a transformative urban mobility initiative, enhancing connectivity while simultaneously reducing congestion on roads. The project's sustainable practices have minimised its carbon footprint, contributing to environmental sustainability. Economic benefits have accrued through increased tourism, employment opportunities and improved local livelihoods. The project's adaptability to local conditions and changing needs further underscores its sustainability. Limited data from the project's early years necessitate further longitudinal analysis. The focus on benefits may overlook potential challenges, warranting broader investigation. Reliance on qualitative data may restrict generalisability. The Kochi Water Metro serves as a beacon for sustainable and equitable transportation solutions. It serves as a blueprint for policymakers, providing practical lessons in project implementation, especially its integration with existing modes enhances overall urban mobility. Policymakers should consider replicating elements such as electric boats and integrated networks, while emphasising environmental sustainability, accessibility and community engagement. The comprehensive evaluation provides valuable insights into the project's tangible impacts and replicable elements. The innovative approach blends sustainable practices, operational resilience and community engagement, serving as a model for cities seeking sustainable, equitable and efficient transportation solutions.

This case is based on secondary information and data about the Goldman Sachs One Million Black Women initiative and youth entrepreneurship programs from press releases, news articles and websites. The protagonist has been disguised. This case has been classroom-tested in a core MBA course in both face-to-face and online delivery methods.

In March 2021, Goldman Sachs launched its One Million Black Women initiative which expanded its inclusive growth goals to support Black women entrepreneurs who were under-represented and under-resourced. This initiative is one of Goldman Sachs’s sponsored programs that aid existing entrepreneurs. This program would invest $10bn over the next decade to advance racial equity, promote entrepreneurial activity and increase and economic opportunities for these highly motivated and resilient Black women. With the buzz from this initiative, Johnnetta who was a Black female manager at a financial services competitor of Goldman Sachs conceived another approach to groom and grow future generations of women of color entrepreneurs. Her idea was to implement youth entrepreneurship programs in middle schools in states with high populations of students of color. Based on a psychological theory of entrepreneurship approach, these students would learn about entrepreneurship and gain hands-on experience with starting and operating a business. The program was called “Planting 1000 Seeds of Entrepreneurs” to develop a pipeline of savvy, well-prepared future women of color entrepreneurs. Johnnetta’s dilemma was whether to pitch this new youth entrepreneurship program as an employee at her employer as a diversity, equity and inclusion (DEI) initiative or start this program as an entrepreneur of a nonprofit in which she would have sole autonomy to administer this program. This case will enable students to develop ideas into a compelling business pitch while sparking debate about approaches to foster DEI initiatives that will have impactful economic benefits for women of color entrepreneurs.

This case is best suited for upper-level undergraduate or graduate students taking business administration courses in management, entrepreneurship, women studies or other courses that cover topics or modules related to DEI initiatives involving women in business.

Technology serves as a key catalyst in shaping society and the economy, significantly altering customer dynamics. Through a deep understanding of these evolving behaviors, a service can be tailored to address each customer's unique needs and personality. We introduce a strategy to integrate customer complaints with their personality traits, enabling responses that resonate with the customer’s unique personality.

We propose a strategy to incorporate customer complaints with their personality traits, enabling responses that reflect the customer’s unique personality. Our approach is twofold: firstly, we employ the customer complaints ontology (CCOntology) framework enforced with multi-class classification based on a machine learning algorithm, to classify complaints. Secondly, we leverage the personality measurement platform (PMP), powered by the big five personality model to predict customer’s personalities. We develop the framework for the Indonesian language by extracting tweets containing customer complaints directed towards Indonesia's three biggest e-commerce services.

By mapping customer complaints and their personality type, we can identify specific personality traits associated with customer dissatisfaction. Thus, personalizing how we offer the solution based on specific characteristics.

The research enriches the state-of-the-art personalizing service research based on captured customer behavior. Thus, our research fills the research gap in considering customer personalities. We provide comprehensive insights by aligning customer feedback with corresponding personality traits extracted from social media data. The result is a highly customized response mechanism attuned to individual customer preferences and requirements.

The aim of this research, which is based on social identity theory (SIT), is to investigate the effect of leader vision (LV) and crab syndrome (CS) on creativity. The impact of LV and CS, as well as psychological ownership (PO), on creativity is examined. It is also to determine the mediating role of PO and the moderating role of instrumental climate (IC) in these relationships.

The research was carried out with the quantitative research method by adopting the screening design. Deductive logic approach was used to develop hypotheses and theoretical framework. The textile sector, where the emphasis on creativity is at the forefront, was chosen as an example. Data without common method variance (CMV) error were analyzed by structural equation modeling (SEM).

The results of the research show that LV is positively related to creativity, while CS is negatively related to creativity. Additionally, a positive correlation has been identified between PO and creativity. It has been revealed that PO has a mediation role in the relationship between the LV and creativity, and the relationship between the CS and creativity. It has been also determined that IC has a moderator role between the LV and PO.

This study introduces a novel perspective on creativity through the integration of the LV and CS concepts. Furthermore, it contributes significantly to the existing creativity literature by examining the impact of PO on creativity and the mediating role of PO.

This study aims to explore Poles’ views regarding pharmaceutical industry transparency, prompted by the Sunshine regulations in the USA and certain European countries.

An online survey of a quota sample of 1,057 respondents was conducted. The sample reflected the structure of the Polish population in terms of sex, age, size of place of residence, province and education.

Poles prioritize legal requirements for the disclosure of gifts, work payments and conference support to doctors over meals. Almost half of Poles (46.7%) would check doctors’ relationships with the pharmaceutical industry if they could, while 38.9% stated they would not seek care from doctors with a relationship. Older individuals, males, those with children and those unvaccinated against COVID-19 are more likely to support increased transparency in industry–doctor relationships. Poles prioritize transparency with patient organizations over doctors. More than half of them believe these organizations should receive support from the state (54.6%) than from the industry (43.4%). A majority of Poles (65.9%) desire to know a patient organization’s income sources before requesting their assistance, and as much as 69.3% of respondents want the law to require disclosures. Older individuals and recent health-care users are more likely to support transparency in pharmaceutical industry–patient organization relationships. Given significant social support for Sunshine regulations, legislators should consider its implementation, as in Poland, only self-regulations of the pharmaceutical industry exist.

In Poland, the discussion about implementing a transparency policy in these relationships has not even started. Furthermore, this study shows that there is significant public interest in such disclosure.

This research fills a gap in digitalization project studies by exploring them through the lens of organizational learning. It investigates the impact of uncertainty on digitalization project success and the role of absorptive capacity.

A mixed-methods approach is adopted, incorporating qualitative and quantitative analyses. The qualitative part assesses how uncertainty affects digitalization project success, while the quantitative side explores absorptive capacity as a mediating factor between adaptability to uncertainty and project success.

The qualitative results uncover challenges facing digitalization projects under uncertainty and suggests coping strategies at individual, project, and organizational levels. Quantitative results show that both potential and realized absorptive capacities significantly mediate the link between adaptability to uncertainty in the environment and project success.

This research offers new insights into digitalization project studies, merging organizational learning theory with a mixed-methods approach. It highlights how uncertainty and absorptive capacity influence digitalization project success.

This study examines how different stacking sequences of bamboo and flax fibers, treated with 5% aqueous sodium hydroxide (NaOH) and filled with 6wt% titanium oxide (TiO₂), affect the physical, mechanical and dry sliding wear resistance properties of a hybrid composite.

Composites with different fiber stacking arrangements were developed and tested per American Society for Testing and Materials (ASTM) standards to evaluate physical, mechanical and wear resistance properties, focusing on the impact of flax fiber mats at intermediate and outer layers.

The hybrid composite significantly outperformed composites reinforced solely with bamboo fibers, showing a 65.95% increase in tensile strength, a 53.29% boost in flexural strength and a 91.01% improvement in impact strength. The configuration with multiple layers of flax fiber mat at intermediate and outer levels also demonstrated superior wear resistance.

This study highlights the critical role of stacking order in optimizing the mechanical properties and wear resistance of hybrid composites. The findings provide valuable insights for the design and application of advanced composite materials, particularly in industries requiring high performance and durability.