Gamal S.A. Khalifa, Abdallah M. Elshaer, Kashif Hussain and Ahmed K. Elnagar
This paper aims to explore the factors influencing customers' attitudes and behaviours, specifically in terms of affective satisfaction, participation behaviour, and…
Abstract
Purpose
This paper aims to explore the factors influencing customers' attitudes and behaviours, specifically in terms of affective satisfaction, participation behaviour, and word-of-mouth, within the restaurant industry, with a focus on both tangible and intangible elements. Additionally, the study seeks to identify the dual mediating role of customer affective satisfaction in this relationship.
Design/methodology/approach
In this exploratory study, SEM-VB was utilized to examine data from 312 valid respondents who completed a face-to-face questionnaire using a quantitative methodology. The respondents were targeted at restaurants that serve comparable food and beverages for a similar socioeconomic class.
Findings
The findings reveal that perceived value, physical appearance, and standardization significantly contribute to customer affective satisfaction, which, in turn, positively influences their participation behaviour and word-of-mouth.
Practical implications
Practically, restaurant managers can enhance customer experiences and boost positive word-of-mouth by fostering affective satisfaction and encouraging interactive customer participation.
Originality/value
The novel concept of “affective satisfaction” contributes to restaurant management literature by identifying its tangible and intangible drivers and uncovering its outcomes in participation behaviour and word of mouth. By combining numerous factors and investigating the mediating function of affective satisfaction and based on the theory of Expectancy-Disconfirmation, this study adds to the theoretical understanding of what drives the affective satisfaction and word-of-mouth of casual dining restaurants’ customers.
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This chapter thoroughly explores the intersection of family entrepreneurship, cultural dynamics, and emerging markets, with a specific focus on the United Arab Emirates (UAE)…
Abstract
This chapter thoroughly explores the intersection of family entrepreneurship, cultural dynamics, and emerging markets, with a specific focus on the United Arab Emirates (UAE). Examining the entrepreneurial behaviour of family firms, it delves into how these enterprises navigate cultural intricacies, seize emerging market opportunities, and contribute to local and global entrepreneurship ecosystems. The dynamic interplay between family dynamics and entrepreneurial pursuits is scrutinized, unravelling influences on resource allocation, succession planning, risk-taking, and innovation within UAE family firms. This exploration contributes valuable insights into the evolving landscape of family entrepreneurship, serving as a resource for researchers, policymakers, and practitioners. The research employs a comprehensive methodology involving case studies, shedding light on how these enterprises adapt, pivot, and exhibit resilience in response to the challenges and opportunities presented by emerging markets. Case studies provide valuable insights into the strategies employed by UAE family firms, contributing to a nuanced understanding of the evolving landscape of family entrepreneurship. This chapter serves as a valuable resource for researchers, policymakers, and practitioners seeking insights into the intricate interplay of family entrepreneurship, cultural dynamics, and emerging markets.
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Loubna A. Youssef, Usama Elsayed, Sherif Shaheen and Nour Mahmoud Khalifa
This paper focuses on a project to work on the digital library of Arab children's culture for sustainable development (DLACSD).
Abstract
Purpose
This paper focuses on a project to work on the digital library of Arab children's culture for sustainable development (DLACSD).
Design/methodology/approach
This project claims to link the past, present, and future by creating a platform that can grow to include not only works by adults but by children who inspire adults with their imagination and the joys they bring to the world.
Findings
This project addresses in phases the different aspects of the problem of the lack of material for Egyptian/Arab children at different stages in Arabic on the internet (with copyright law in mind). It is time to fill this gap by having a rich repository of stories, plays, games and songs for children in Arabic in a digital library to enrich the life of the child and to inform the world that much that is worthwhile is available in Arabic for parents, teachers, and children to enjoy.
Research limitations/implications
Through reading samples of the works by Abdel-Tawab Youssef (1928–2015) by using the Dublin Core Elements, it will be informative to see how his writings address the United Nations Goals of Sustainable Development way before these Goals were discussed.
Practical implications
Writers for children, librarians, teachers, psychologists, literary critics, illustrators, and parents need a platform that makes material available to promote children’s culture in the Arab world and to introduce the world to what is of value for children in Arabic.
Social implications
Currently, communication brings the world together and although the social media and the new technology have introduced problems that are serious, to say the least, collaborators on all levels must play an active role in redressing the social wrongs, especially those affecting children.
Originality/value
This ongoing project by members of a team who believe in interdisciplinarity and multidisciplinarity has taken the first step to create and develop (DLACSD).
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The purpose of this paper is to give compiled information on previously applied cotton fabric surface modifications. The paper covered most of the modifications done on cotton…
Abstract
Purpose
The purpose of this paper is to give compiled information on previously applied cotton fabric surface modifications. The paper covered most of the modifications done on cotton fabric to improve its properties or to add some functional properties. The paper presented mostly studied research works that brought a significant surface improvement on cotton fabric.
Design/methodology/approach
Different previous works on surface modifications of cotton fabrics such as pilling, wrinkle and microbial resistance, hydrophobicity, cationization, flame retardancy and UV-protection characteristics were studied and their methods of modification including the main findings are well reported in this paper.
Findings
Several modification treatments on surface modification of cotton fabrics indicated an improvement in the desired properties in which the modification is needed. For instance, the pilling tendency, wrinkling, microbial degradation and UV degradation drawbacks of cotton fabric can be overcome through different modification techniques.
Originality/value
To the best of the author’s knowledge, there are no compressive documents that covered all the portions presented in this review. The author tried to cover the surface modifications done to improve the main properties of cotton fabric.
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Ibrahim Al Rashdi, Sara Al Balushi, Alia Al Shuaili, Said Al Rashdi, Nadiya Ibrahim Al Bulushi, Asiya Ibrahim Al Kindi, Qasem Al Salmi, Hilal Al Sabti, Nada Korra, Sherif Abaza, Ahmad Nader Fasseeh and Zoltán Kaló
Health technologies are advancing rapidly and becoming more expensive, posing a challenge for financing healthcare systems. Health technology assessment (HTA) improves the…
Abstract
Purpose
Health technologies are advancing rapidly and becoming more expensive, posing a challenge for financing healthcare systems. Health technology assessment (HTA) improves the efficiency of resource allocation by facilitating evidence-informed decisions on the value of health technologies. Our study aims to create a customized HTA roadmap for Oman based on a gap analysis between the current and future status of HTA implementation.
Design/methodology/approach
We surveyed participants of an advanced HTA training program to assess the current state of HTA implementation in Oman and explore long-term goals. A list of draft recommendations was developed in areas with room for improvement. The list was then validated for its feasibility in a round table discussion with senior health policy experts to conclude on specific actions for HTA implementation.
Findings
Survey results aligned well with expert discussions. The round table discussion concluded with a phasic action plan for HTA implementation. In the short term (1–2 years), efforts will focus on building capacity through training programs. For medium-term actions (3–5 years), plans include expanding the HTA unit and introducing multiple cost-effectiveness thresholds while from 6–10 years, publishing of HTA recommendations, critical appraisal reports, and timelines is recommended.
Originality/value
Although the HTA system in Oman is still in its early stages, strong initiatives are being taken for its advancement. This structured approach ensures a comprehensive integration of HTA into the healthcare system, enhancing decision-making and promoting a sustainable, evidence-based system addressing the population’s needs.