François Constant and Thomas Johnsen
This paper explores the precedents for purchasing to contribute effectively to innovation exploration. We investigate how purchasing can become aware of innovation opportunities…
Abstract
Purpose
This paper explores the precedents for purchasing to contribute effectively to innovation exploration. We investigate how purchasing can become aware of innovation opportunities, their incentives or motivations to explore and capture innovation and the required capabilities.
Design/methodology/approach
Aiming for theory elaboration, we analyse an exemplar case study of a company developing leading-edge practices for involving purchasing in innovation exploration applying an Awareness-Motivation-Capability (AMC) framework.
Findings
This study elaborates on purchasing theory with a comprehensive set of AMC-based precedents for purchasing’s innovation exploration contribution that we categorise into three dimensions: motivations, capabilities and awareness. Our findings indicate interrelations between these and purchasing motivation as a precedent of capabilities and awareness.
Research limitations/implications
We demonstrate the useful of applying AMC theory to researching purchasing’s contribution to innovation and how AMC needs to be adapted in this research context. We explore interrelations between awareness, motivation and capabilities but propose future research on the nature of these interrelations.
Practical implications
We suggest ways for managers to shape, adapt or redesign their purchasing organisations to better support innovation exploration.
Originality/value
This study proposes a framework for purchasing contribution to innovation based on AMC theory.
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Ouided Dehas, Laidi Babouri, Yasmina Biskri and Jean-Francois Bardeau
This study aims to deal with both the development and mechanical investigations of unsaturated polyester matrix (UPR) composites containing recycled polyethylene terephthalate…
Abstract
Purpose
This study aims to deal with both the development and mechanical investigations of unsaturated polyester matrix (UPR) composites containing recycled polyethylene terephthalate (PET) fibers as new fillers.
Design/methodology/approach
UPR/PET fibers composites have been developed as mats by incorporating 5, 8, 13 and 18 parts per hundred of rubber (phr) of 6-, 10- and 15-mm length PET fibers from the recycling of postconsumer bottles. The mechanical and physical properties of the composites were investigated as a function of fiber content and length. A significant increase in stress at break and in ultimate stress (sr) were observed for composites reinforced with 5 and 8 phr of 15-mm length PET fibers. The Izod impact strength of UPR/mat PET fiber composites as a function of fiber rate and length showed that the 5 and 8 phr composites for the 15-mm length PET fiber have the optimal mechanical properties 13.55 and 10.50 Kj/m2, respectively. The morphological study showed that the strong adhesion resulting from the affinity of the PET fiber for the UPR matrix. The ductile fracture of materials reinforced with 5 and 8 phr is confirmed by the fiber deformation and fracture surface roughness.
Findings
This study concluded that the PET fiber enhances the properties of composites, a good correlation was observed between the results of the mechanical tests and the structural analysis revealing that for the lower concentrations, the PET fibers are well dispersed into the resin, but entanglements are evidenced when the fiber content increases.
Originality/value
It can be shown from scanning electron microscopy micrographs that the fabrication technique produced composites with good interfacial adhesion between PET fibers and UPR matrix.
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Lara Agnoli, Eric Le Fur and Jean-François Outreville
Financial literacy is crucial in explaining a broader set of investment behaviors. This paper investigates what financial literacy, wine knowledge, risk propensity and wine…
Abstract
Purpose
Financial literacy is crucial in explaining a broader set of investment behaviors. This paper investigates what financial literacy, wine knowledge, risk propensity and wine purchase behavior have in common.
Design/methodology/approach
The analysis is on a questionnaire distributed online to an equal number of young adults from a traditional wine-producing and consuming country (France) and a country less linked to wine by tradition (the UK).
Findings
The analysis shows how financial literacy, financial education and financial risk attitudes impact the attitudes toward wine purchase decisions. Results indicate that participants prefer to drink wine for pleasure rather than for potential financial gain. Significant relationships exist between financial literacy, wine consumption frequency and willingness to store and pay for wine.
Originality/value
These results allow for a better understanding of wine purchasing behavior in light of willingness to pay, invest and store.
Highlights
- (1)
Financial literacy has a positive role in influencing wine storage and investments.
- (2)
Culture shapes the impact of financial literacy, habits and risk on wine investments.
- (3)
Gender and age have a role in influencing wine investments.
Financial literacy has a positive role in influencing wine storage and investments.
Culture shapes the impact of financial literacy, habits and risk on wine investments.
Gender and age have a role in influencing wine investments.
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Enea Fiore, Daniela R. Piccio and Antonella Seddone
Digital political advertising has been essentially unregulated for a long time. More recently, a number of notable scandals, such as the Facebook–Cambridge Analytica affair and…
Abstract
Digital political advertising has been essentially unregulated for a long time. More recently, a number of notable scandals, such as the Facebook–Cambridge Analytica affair and the external meddling in Brexit and the 2016 US elections, have compelled the European Union to take regulatory action. After discussing the growing role of political advertising for political parties and candidates and the major challenges this implies in terms of electoral integrity, this chapter explores the genesis, significance as well as the limitations of the Transparency and Targeting of Political Advertising (TTPA) Regulation. Introduced in 2024, the TTPA establishes a common regulatory framework across EU Member States ensuring minimum transparency requirements that digital platforms must comply with, including disclosure about the origins, parameters and funders of political advertisements directed to European citizens. While emphasising the important step forward of this Regulation for the countering of information manipulation and foreign interference in elections and the relevant shift in the EU relationships with platform services, we point to a number of problems that remain unaddressed, including the manipulative and deceptive use of political content, hate speech, misinformation and political polarisation.
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Daphne Greiner and Jean-François Lemoine
Past research has emphasised the potential for conversational artificial intelligence (AI) to disrupt services. Conversely, the literature recognises customer expectations as…
Abstract
Purpose
Past research has emphasised the potential for conversational artificial intelligence (AI) to disrupt services. Conversely, the literature recognises customer expectations as fundamental to service quality and customer satisfaction. However, the understanding of users’ expectations for conversational AI services is currently limited. Building upon previous research that has underscored the importance of users’ expertise, this study aims to provide valuable insights into the expectations of users with varying levels of expertise.
Design/methodology/approach
Forty-five semi-structured interviews were conducted, on three populations: experts, quasi-experts and non-experts from various countries including Japan, France and the USA. This includes 10 experts and 11 quasi-experts, as in professionals in conversational AI and related domains. And 25 non-experts, as in individuals without professional or advanced academic training in AI.
Findings
Findings suggest that users’ expectations depend on their expertise, how much they value human contact and why they are using these services. For instance, the higher the expertise the less anthropomorphism was stated to matter compared to technical characteristics, which could be due to a disenchantment effect. Other results include expectations shared by all users such as a need for more ethics including public interest.
Originality/value
The study provides insights into a key yet relatively unexplored area: it defines three major expectations categories (anthropomorphic, technical and ethical) and the associated expectations of each user groups based on expertise. To the best of the authors’ knowledge, it also highlights expectations never detected before as such in the literature such as explainability.
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Elodie De Boissieu and Damien Chaney
The purpose of this paper is to explore the specific characteristics of consumers’ lived experience in a brand museum within a luxury context. While previous research has…
Abstract
Purpose
The purpose of this paper is to explore the specific characteristics of consumers’ lived experience in a brand museum within a luxury context. While previous research has investigated this experience through the lens of brand heritage, the unique attributes and prestigiousness of the luxury field have not yet been examined. The authors argue that these distinctive features may alter the brand heritage experience in significant ways.
Design/methodology/approach
To understand the dimensions of a brand heritage experience in a luxury context, the authors applied a qualitative method using reflexive introspection. Specifically, the authors used 89 reflective introspections of 29 visitors of nine different luxury brand museums.
Findings
The findings indicate that a brand heritage experience in luxury is based on four dimensions: aesthetic, authentic, scientific and mythic. The data also reveal the heterogeneous aspect of the experience, which varies according to the level of consumers’ brand familiarity as well as whether the museum visit is led by a guide or not.
Originality/value
The authors contribute to the literature by emphasizing a new dimension of a brand heritage experience in luxury: a mythic dimension. This study also unveils the impact of contextual factors on the brand heritage experience.
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The purpose of this paper is to explore networked business models on a nascent market for a sustainable innovation.
Abstract
Purpose
The purpose of this paper is to explore networked business models on a nascent market for a sustainable innovation.
Design/methodology/approach
The study takes a qualitative approach through a comparative case study of three solar photovoltaic (PV) parks in Sweden. Data was collected from 14 interviews with multiple supply chain and network actors as well as secondary data. Industrial marketing and purchasing is applied for theoretical framing.
Findings
The study demonstrates transactional, relational, environmental and social drivers for participating in the network. The study reveals the duplicity of the nascent market, which encourages supply chain actors to develop their individual business models to take a larger market share or become future competitors to current collaborators. On the nascent market with few developed regulations, the network enables actors to influence regulations on local and regional levels.
Research limitations/implications
The study is limited to the nascent solar PV industry in Sweden, which is characterized by institutional turbulence, market uncertainties and few established supply networks.
Practical implications
Practitioners need to consider multifarious drivers for participating in networked business models, where the economic driver may be the least motivating.
Originality/value
This study provides several multiactor business models and classifies them into specific applications and general applications. The study provides unique insight into the complexity of interactions among supply chain actors in networked business models on a nascent market for sustainable innovation. Due to the scarcity of available partners on the nascent market, actors need to look beyond their on-going relationships and their network horizon, or actors’ roles evolve to include activities that was not part of their individual business models.
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Vineeta Dwivedi and Kakoli Sen
Fake News, a disruptive force in the information world, has been extensively researched across various academic domains. This study, however, takes a unique approach by using…
Abstract
Purpose
Fake News, a disruptive force in the information world, has been extensively researched across various academic domains. This study, however, takes a unique approach by using bibliometric analysis to explore the specific link between fake news and the erosion of media trust. The purpsose of this study is to introduce novel and unexplored research questions that have not been thoroughly investigated, opening up exciting avenues for future research.
Design/methodology/approach
A thorough bibliometric analysis was conducted on 480 papers published between 2015 and 2023, using VOSviewer and Biblioshiny software packages. These papers were sourced from the well-known electronic research database, Scopus. The study included cluster analysis, bibliographic coupling, citation analysis, content analysis, keyword analysis and a three-field plot, providing a robust examination of the research landscape.
Findings
The bibliometric content analysis gave eight research clusters in the area. Future research guidelines are proposed, followed by conclusions, limitations and research and management implications. (1) Distrust in media and populism; (2) Social media, conspiracy theories and COVID-19; (3) Fact-checking, misinformation and media dynamics; (4) Fake news, trust and political bias; (5) Polarisation, echo chambers and information bubbles; (6) Political communication and media trust; (7) Media literacy and mass communication; and (8) Disinformation, trust and political consequences.
Research limitations/implications
The analysis reveals gaps in existing literature, highlighting the need for comprehensive studies that explore the nuanced relationships between fake news and media credibility by using interdisciplinary approaches, combining insights from communication theory, psychology and sociology. This analysis can guide scholars in identifying new research directions.
Practical implications
Media organisations can use this knowledge to develop strategies that enhance their credibility and counteract the effects of fake news. Policymakers can design informed regulations to combat misinformation and protect public trust. Educators can integrate these insights into curricula to prepare future journalists and media professionals for the evolving landscape. Tech companies can leverage these findings to mitigate fake news and build media trust.
Social implications
Public trust in media is foundational to democratic societies. Understanding the dynamic of fake news helps recognise broader societal consequences, such as increased polarisation and decreased civic engagement. By addressing the issues, society can work towards restoring faith in the institution of media.
Originality/value
There is a lack of comprehensive research using bibliometric analysis to understand how the rise of fake news has affected the reputation of traditional media. This study makes a significant contribution, using a bibliographic lens to highlight key themes and pave the way for future research.