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1 – 10 of 23Brian Lam, Lina Z. Li, Byron Y. Song and Li Yao
This study aims to investigate the influence of social capital on firms’ business strategies, focusing on Miles and Snow (1978) dichotomy between “prospector” and “defender”…
Abstract
Purpose
This study aims to investigate the influence of social capital on firms’ business strategies, focusing on Miles and Snow (1978) dichotomy between “prospector” and “defender” strategies.
Design/methodology/approach
The authors perform multivariate regression analyses using a sample of US firms spanning the period from 1995 to 2021. The authors use a two-stage least squares model to alleviate endogeneity concerns and perform several cross-sectional tests and path analyses.
Findings
The authors find a significant and positive association between social capital and defender-type business strategies. Results from cross-sectional analyses reveal that this relationship is more pronounced in highly competitive product markets and among firms led by highly qualified CEOs. In addition, the authors find that CEO compensation mediates the effect of social capital on business strategy. Overall, the results suggest that low social capital regions foster prospector strategies due to managers’ self-maximizing incentives. Finally, the authors find that business strategy acts as a mediating factor, connecting social capital to firms’ financial reporting outcomes.
Social implications
In light of recent public concerns over declining social capital in major economies and the growing globalization and multiculturism in societies, the findings are of interest to policymakers and the wider society by highlighting the far-reaching implications of social capital on businesses and the capital market.
Originality/value
To the best of the authors’ knowledge, this study documents the first empirical evidence on the association between a society’s social capital and firms’ business strategies. The study contributes to the research on the determinants of a firm’s business strategy and extends the literature on the relationship between social capital and firm behavior.
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This paper presents an historical reconstruction of the radicalisation of Alan Fox, the industrial sociologist and a detailed analysis of his early historical and sociological…
Abstract
Purpose
This paper presents an historical reconstruction of the radicalisation of Alan Fox, the industrial sociologist and a detailed analysis of his early historical and sociological writing in the classical pluralist phase.
Design/methodology/approach
An intellectual history, including detailed discussion of key Fox texts, supported by interviews with Fox and other Biographical sources.
Findings
Fox’s radicalisation was incomplete, as he carried over from his industrial relations (IR) pluralist mentors, Allan Flanders and Hugh Clegg, a suspicion of political Marxism, a sense of historical contingency and an awareness of the fragmented nature of industrial conflict.
Originality/value
Recent academic attention has centred on Fox’s later radical pluralism with its “structural” approach to the employment relationship. This paper revisits his early, neglected classical pluralist writing. It also illuminates his transition from institutional IR to a broader sociology of work, influenced by AH Halsey, John Goldthorpe and others and the complex nature of his radicalisation.
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Sunny Mosangzi Xu and Paul R. Carlile
This paper revisits the foundational concepts of agency and action in routine dynamics to provide guidance for intentional and directional change in a world in flux from a routine…
Abstract
This paper revisits the foundational concepts of agency and action in routine dynamics to provide guidance for intentional and directional change in a world in flux from a routine dynamics perspective. First, the authors put forward a relational-temporal triad of agency as a ratio of the past, present, and future to outline what gives shape to individual action. Second, the authors combine with this a relational-temporal triad of routine as a ratio of patterning, performing, and projecting to outline what gives shape to social action. Based on this, the authors reconceptualize the dynamic of routines as an enfolding inside-out and outside-in process that expresses the relational constraints between the intentionality of individual action and the directionality of social action. In managing a world in flux toward desirable futures, routines – as temporal structures for carrying out organizational work – need to be able to carry some degree of continuity to bring about change in fulfilling a desired and identified direction. The authors identify in-tension-less, in-tension-al, and in-tension-ful as three different degrees of intentionality in individual action and continuing, renewing, and transforming as the spectrum of a continuum of directionality in social action for routine change. Using time to bring in a fully relational understanding of agency and action in routine dynamics, the authors render the complexities of structure-agency and continuity-change dualities clearer and reveal their otherwise latent properties. This more complete picture of routine dynamics would allow for more intentional organizational routine change forward when facing significant environmental and social challenges in a world of flux.
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Gordon Leua Nanau, Jeremy Dorovolomo, Billy Fitoó and Patrick Miniti
Solomon Islands plunged into a deadly inter-wantok conflict in 1998 (Nanau, 2011) that continued for 5 years until the Pacific Islands Forum requested the Regional Assistance…
Abstract
Solomon Islands plunged into a deadly inter-wantok conflict in 1998 (Nanau, 2011) that continued for 5 years until the Pacific Islands Forum requested the Regional Assistance Mission to Solomon Islands (RAMSI) to intervene. Thousands were displaced and at least 200 lives lost in this conflict. We call it an inter-wantok tension because it involved wantok groups (language and kinship groups), which has become known in Solomon Islands as ‘the Ethnic Tensions’ or simply as ‘the Tension’. The conflict deeply divided the country along wantok lines while appealing to artificial provincial identities created by the modern nation state. The country is still recuperating from its effects, and in this context, how can Solomon Islands promote unity, equality and peaceful coexistence? This question formed the basis of our research. We investigated sports as a neglected path to genuinely encourage patriotism and social cohesion in the country. We generated primary data with the aid of the Nominal Group Technique (NGT), a consensus building tool. This chapter reports the research findings and suggestions on how sports can be used to help unite the nation and promote national identity. These include short-term measures, medium-term strategies and inclusive approaches to encourage and nurture patriotism and social cohesion in post-conflict Solomon Islands. The research project investigates, firstly, policy statements and implementation in sports development in Solomon Islands. Secondly, it determines the role sports could play in advancing national consciousness in a culturally diverse and fragmented society. Thirdly, it recommends strategies through which sports could be harnessed to promote patriotism, peace-building and unity.
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Brian Garrod and Marcus Hansen
A significant autism employment gap persists in many countries. This study examines how the traditional job interview might form an obstacle to autistic people obtaining…
Abstract
Purpose
A significant autism employment gap persists in many countries. This study examines how the traditional job interview might form an obstacle to autistic people obtaining employment. It then offers a range of strategies that could make the traditional job interview more effective in allowing employers to identify and hire those who have an “autism advantage”.
Design/methodology/approach
A triangulated, qualitative approach is employed, comprising (1) five focus groups with a total of 23 students at a UK university who identity as autistic, and (2) semi-structured interviews with five of their support practitioners. Thematic analysis was then applied to identify causes, effects and possible solutions.
Findings
The analysis identified three main strategies, and two sub-strategies, for refining the traditional job interview by reducing or removing the obstacle it presents to autistic people seeking employment. These comprise abandoning the traditional interview, adapting it (divided in to adjusting and augmenting sub-strategies) and accepting it.
Originality/value
Three conclusions were developed from the analysis: first, that while the traditional interview tends to be biased against autistic people, it is not in itself a particularly acute method for selecting job candidates; second, that the application of universal design would be beneficial not only to neurodivergent people, but also to neurotypicals and employers; third, that the fear of disclosure represents a major obstacle to autistic people trusting in schemes intended to assist them.
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Zahed Ghaderi, Brian Edward Melville King and Sarasadat Makian
This study aims to explore how the treatment, well-being and satisfaction of health tourists are affected by what is characterized as the hospitality culture of health care.
Abstract
Purpose
This study aims to explore how the treatment, well-being and satisfaction of health tourists are affected by what is characterized as the hospitality culture of health care.
Design/methodology/approach
A qualitative research design focusing on in-depth semi-structured interviews was conducted with 28 Omani health tourists who visited Iran and received health-care services. Data were analyzed thematically using ATLAS.ti software.
Findings
The results revealed that a caring health professional is essential for patient healing and well-being. Cultural congruence is enhanced through effective communication between patients and health-care service providers. Additionally, a hospitality-certified workforce is essential for customer satisfaction and overall well-being. Finally, a hospitality-style approach and home-like atmosphere improve patient rehabilitation and performance.
Research limitations/implications
The study’s exclusive focus on Omani health tourists necessitates caution in generalizing findings. Future research could encompass more diverse populations and inclusive samples to broaden applicability.
Practical implications
The study highlights the key role of hospitality culture in the health-care sector, emphasizing the significance of building a culturally sensitive and hospitable environment to improve patient satisfaction and overall well-being. This includes the creation of welcoming environments and customized health-care experiences congruent with patients’ cultural values and beliefs.
Originality/value
The study emphasizes the crucial role of hospitality culture in health tourism and the potential to create a culture of care and respect in health-care settings, addressing patients’ holistic needs beyond physical amenities and enriching the patient experience. It also applies Leininger’s Culture Care Theory to hospitality, providing a novel viewpoint on culturally congruent, safe and meaningful care for health tourists.
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Haleh Mehdipour, Marjorie Prokosch, Darien Williams, Abdul-Hai Thomas, Brian Seymour, Jacqueline Conley and Jason von Meding
The paper explores the implementation and process of a Participatory Action Research (PAR) project in Jacksonville, Florida. Using PAR principles, we sought to disrupt traditional…
Abstract
Purpose
The paper explores the implementation and process of a Participatory Action Research (PAR) project in Jacksonville, Florida. Using PAR principles, we sought to disrupt traditional dynamics in research, co-generating knowledge with the community. We aimed to elevate disenfranchised voices and foster effective solutions for neighborhood revitalization and resilience, which are designed and led by the community. In this paper we explore researcher positionality, examining how engagement with the community context profoundly influences researchers' perspectives and roles, thereby shaping the study trajectory.
Design/methodology/approach
We use reflexive and thematic approaches to analyze researcher positionalities and dynamics with the community. Researchers' reflections were scrutinized with a focus on their backgrounds, adaptability to community pace of work, lessons learned and evolving perspectives on community-centered research. We present a comprehensive discussion of emerging themes and emphasize the transformative nature of PAR and the significance of the researcher pursuing a relationship of belonging within the community.
Findings
The study uncovered key themes clarifying the transformations experienced by researchers engaged in PAR. We underwent a significant shift from a predetermined, structured PAR model to a more organic, community-driven model. This shift is illustrated under key themes in the paper: being vulnerable, valuing relationships, transforming the sense of self and solidarity, focusing on the process and recognizing and valuing community-derived knowledge. We write about the metamorphosis of researchers' roles from passive observers to active and empathic participants and about the implications for our methodological approach. As a result of this adaptation, the research process was enhanced and a symbiotic learning environment was created between the researchers and the community.
Originality/value
This paper distinguishes itself through its community-centric approach, diverging from traditional research paradigms. It explores how PAR-based community engagement can have a positive impact on those who are involved in PAR themselves, contributing to a better understanding of reciprocal dynamics in community-based research. We hope that our process of reflection can help other disaster researchers to ask better questions of themselves when engaging with communities and be open to following the lead and the pace of the community.
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