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1 – 10 of 15Raja Ahmed Jamil, Abdul Qayyum, Zia Ahmad and Adnan Muhammad Shah
This study examines the effects of risk reduction, seller reputation, eWOM and warranties on consumer confidence and online impulse buying intentions through the lens of the…
Abstract
Purpose
This study examines the effects of risk reduction, seller reputation, eWOM and warranties on consumer confidence and online impulse buying intentions through the lens of the stimulus-organism-response (SOR) model. It also explores the role of installment options in online impulse buying.
Design/methodology/approach
We performed a between-subjects experiment (installment vs. no-installment option). Data were collected from 199 consumers and analyzed using SmartPLS 3.3.9.
Findings
The results show that risk reduction, eWOM and warranty positively affect consumer confidence (CC) in online shopping and that CC positively predicts online impulse buying intentions. It was also found that the effect of CC on online impulse buying intentions was stronger when consumers were offered an installment option than a no-installment option.
Practical implications
Findings suggest that online sellers should invest more resources in building consumer confidence, which affects online impulse buying intentions. Moreover, online sellers should offer installment options to consumers, thereby reaping stronger effects of consumer confidence on online impulse buying intentions.
Originality/value
Employing the experimental approach, this study makes a novel attempt to examine the role of the installment option in fostering online impulse buying intentions among Pakistani consumers. Likewise, this is one of the early studies to explore the effects of risk reduction, seller reputation, eWOM and warranties on CC among Pakistani consumers using the SOR model.
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Adnan Muhammad Shah, Abdul Qayyum, Mahmood Shah, Raja Ahmed Jamil and KangYoon Lee
This study addresses tourists' post-consumption perspectives on the impact of online destination experiences and animosity on travel decisions. Developing a framework based on the…
Abstract
Purpose
This study addresses tourists' post-consumption perspectives on the impact of online destination experiences and animosity on travel decisions. Developing a framework based on the stimulus-organism-response (SOR) theory, we examine the previously unexplored relationship between post-negative events, online destination brand experience (ODBE), tourists' animosity and destination boycott intentions within the domestic tourism context.
Design/methodology/approach
Data from 355 actively engaged domestic travelers in Pakistan who follow destination social media pages (i.e. Instagram and Facebook) was analyzed using structural equation modeling.
Findings
The findings reveal that post-negative events ODBE significantly stimulate tourists' animosity, which in turn drives destination boycott intentions. The ODBE indirectly affects boycott intentions through animosity, acting as a partial mediator. The analysis highlights the significance of the users' prior experience levels (novice vs experienced). Multigroup analysis shows that novice visitors are more sensitive to negative online experiences, resulting in stronger animosity than experienced visitors. Animosity significantly drives boycott intentions, particularly among experienced visitors.
Originality/value
This study’s novelty lies in its comprehensive examination of post-negative events, focusing on how the ODBE influences tourists' negative emotions and boycott intentions. These findings offer valuable insights for tourism researchers and destination marketers, underscoring the importance of optimizing post-service failure ODBE strategies for brand repair, online reputation management, digital marketing innovation and customized service recovery to mitigate the impact of negative events.
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Adnan Muhammad Shah and Mudassar Ali
Social media has broadened the scope of luxury brand marketing and has emerged as a salient tool for Internet marketing campaigns in the post-pandemic world. Under the theoretical…
Abstract
Purpose
Social media has broadened the scope of luxury brand marketing and has emerged as a salient tool for Internet marketing campaigns in the post-pandemic world. Under the theoretical lens of the SOR model, this study aims to explore the nexus between brand social media marketing (BSMM) activities and online consumer brand engagement (CBE) via mediating consumers' emotions in the modest luxury fashion branding post-pandemic context.
Design/methodology/approach
This study conducted a post-pandemic survey in five major metropolitan cities in Pakistan with a total of 584 eligible young consumers who follow the fan pages of fashion brands. Structural equation modeling was used to test hypotheses.
Findings
The findings reveal that BSMM activities have a significant influence on three emotion states (pleasure, arousal and dominance); however, only pleasure and arousal significantly drive CBE (i.e. affective engagement and activation). Moreover, the results show that pleasure and arousal partially mediate the relationships between BSMM activities and affective and activation dimensions of CBE, while dominance fully mediates the relationship between BSMM activities and cognitive engagement. Interestingly, only affective engagement was shown to be the most potent component of CBE in fostering positive emotions toward luxury fashion brands.
Originality/value
This study contributes to the literature on social media marketing and consumer brand engagement by revealing valuable insights into post-pandemic luxury fashion branding that could assist academicians and marketing practitioners of non-Western markets.
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Kausar Yasmeen, Mustafa Malik, Kashifa Yasmeen, Muhammad Adnan and Naema Mohammed Al Bimani
Tourism, Technology and Climate Change: The tourism industry is indispensable both for its socio-cultural offerings and its profound economic implications. The economic multiplier…
Abstract
Tourism, Technology and Climate Change: The tourism industry is indispensable both for its socio-cultural offerings and its profound economic implications. The economic multiplier effects inherent in the drivers of tourism can stimulate the regional economy even before these areas emerge as tourism meccas. While vast amounts of research have detailed tourism's overarching significance, there is an evident void in understanding its multifaceted impacts, particularly where technological advances, environmental performance (EP) and economic benefits converge. A thorough examination of 907 research records led to this chapter, which identifies these gaps by referencing nine observational and 11 intervention studies. Achieving a Cohen's kappa value of 0.75, the authors note a strong consensus among reviewers, adhering to Cohen's (1940) standards. The findings from the first quarter highlight several areas within the tourism industry that have been under-researched. Particularly, the integration of technology, from ATM infrastructures enhancing tourist financial experiences to digital platforms elevating traveller education and awareness, and tech-driven solutions addressing demographic and ethical considerations in tourism, remains insufficiently explored. Additionally, the authors recognise an existing gap in knowledge regarding the nexus between tourism development and its climatic repercussions, especially before tourism ventures are fully realized. This chapter aims to channel future research into these lesser-trodden areas, fostering a comprehensive grasp of tourism's evolution in the face of rapid technological advancements and its interplay with environmental shifts.
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Muhammad Adnan Afzal, Khalid Hussain, Muhammad Aamir, Muhammad Farooq Rehan and Shoaib Masood Khan
This study examines the impact of five dimensions of decent work on the faculty engagement in Pakistan’s higher education institutions. Furthermore, it examines the moderating…
Abstract
Purpose
This study examines the impact of five dimensions of decent work on the faculty engagement in Pakistan’s higher education institutions. Furthermore, it examines the moderating influence of intrinsic religiosity on the associations above.
Design/methodology/approach
This research employed a cross-sectional approach to collect data from 542 faculty members working with higher education institutions through electronic and in-person questionnaire administration.
Findings
The findings indicate that safe interpersonal working conditions, opportunities for free time and rest, adequate compensation, and the availability of healthcare services significantly positively impact the level of work engagement among faculty members. Additionally, the research revealed that intrinsic religiosity reinforces the previously established significant associations.
Research limitations/implications
The research acknowledges specific constraints that could impact the applicability of its findings, including the utilization of a cross-sectional methodology, the dependence on self-reported information, and the possibility of sample biases. Subsequent investigations may rectify these constraints to provide a more all-encompassing comprehension of the subject matter.
Practical implications
The findings possess practical significance for the management of HEIs in cultivating an ideal working atmosphere for faculty members. Ensuring adequate compensation, secure working environments and healthcare accessibility is underscored to enhance faculty engagement. Furthermore, acknowledging the significance of intrinsic religiosity can improve faculty engagement.
Originality/value
This research contributes to the current body of literature by investigating the complex relationship among decent work, faculty engagement, and intrinsic religiosity in the specific context of higher education institutions in Pakistan.
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A.M. Obalalu, E.O. Fatunmbi, J.K. Madhukesh, S.H.A.M. Shah, Umair Khan, Anuar Ishak and Taseer Muhammad
Recent advancements in technology have led to the exploration of solar-based thermal radiation and nanotechnology in the field of fluid dynamics. Solar energy is captured through…
Abstract
Purpose
Recent advancements in technology have led to the exploration of solar-based thermal radiation and nanotechnology in the field of fluid dynamics. Solar energy is captured through sunlight absorption, acting as the primary source of heat. Various solar technologies, such as solar water heating and photovoltaic cells, rely on solar energy for heat generation. This study focuses on investigating heat transfer mechanisms by utilizing a hybrid nanofluid within a parabolic trough solar collector (PTSC) to advance research in solar ship technology. The model incorporates multiple effects that are detailed in the formulation.
Design/methodology/approach
The mathematical model is transformed using suitable similarity transformations into a system of higher-order nonlinear differential equations. The model was solved by implementing a numerical procedure based on the Wavelets and Chebyshev wavelet method for simulating the outcome.
Findings
The velocity profile is reduced by Deborah's number and velocity slip parameter. The Ag-EG nanoparticles mixture demonstrates less smooth fluid flow compared to the significantly smoother fluid flow of the Ag-Fe3O4/EG hybrid nanofluids (HNFs). Additionally, the Ag-Ethylene Glycol nanofluids (NFs) exhibit higher radiative performance compared to the Ag-Fe3O4/Ethylene Glycol hybrid nanofluids (HNFs).
Practical implications
Additionally, the Oldroyd-B hybrid nanofluid demonstrates improved thermal conductivity compared to traditional fluids, making it suitable for use in cooling systems and energy applications in the maritime industry.
Originality/value
The originality of the study lies in the exploration of the thermal transport enhancement in sun-powered energy ships through the incorporation of silver-magnetite hybrid nanoparticles within the heat transfer fluid circulating in parabolic trough solar collectors. This particular aspect has not been thoroughly researched previously. The findings have been validated and provide a highly positive comparison with the research papers.
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Khadar Ahmed Dirie, Md. Mahmudul Alam and Selamah Maamor
The sustainable development goals (SDGs) devised by the United Nations (UN) call on countries – whether rich or poor – to solve global issues, improve lives and save the planet…
Abstract
Purpose
The sustainable development goals (SDGs) devised by the United Nations (UN) call on countries – whether rich or poor – to solve global issues, improve lives and save the planet for future generations. However, the UN predicts that between $5 and $7tn will need to be spent annually between now and 2030 to accomplish these goals, posing a major financial hurdle. Islamic social finance, if used ethically, seeks to realise SDGs through fairness, justice and equity. Thus, this study aims to determine how Islamic social finance instruments such as Zakat, Waqf, Sadaqat and Qard-hasan contribute to realising SDGs.
Design/methodology/approach
This study used a preferred reporting items for systematic reviews and meta-analyses-based systematic literature review. Scopus and Google Scholar were chosen for the qualitative and meta-analysis of studies. The topic was reviewed in 178 academic papers from 2000 to 2022. The required articles were analysed after careful review.
Findings
Islamic social financing mechanisms have the capacity to solve many social issues and create better welfare conditions by ensuring economic, social and environmental sustainability in line with the SDGs. Indonesia and Malaysia lead Islamic social finance research, the survey found. The review revealed that Islamic social funding can achieve 11 out of 17 SDGs. Islamic commercial finance can be used for the remaining goals. The paper highlights Islamic social funding research limitations and opportunities.
Research limitations/implications
The review study shows that Islamic social finance can fill the SDG funding gap, especially considering the post-pandemic financial crisis that has increased global income inequality and social disparities.
Originality/value
To the best of the authors’ knowledge, this article is the first of its kind to review the potential of Islamic social financing instruments to help achieve the SDGs.
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Kalai Chelvam Puspanathan and Norazah Mohd Suki
The purpose of this study is to investigate the influence of attitude, subjective norms, perceived behavioral control and perceived benefits on consumers’ intention to purchase…
Abstract
Purpose
The purpose of this study is to investigate the influence of attitude, subjective norms, perceived behavioral control and perceived benefits on consumers’ intention to purchase energy-efficient appliances (EEAs) in an emerging market.
Design/methodology/approach
A total of 400 samples were collected via a self-administered questionnaire distributed in Kuala Lumpur, Malaysia. The data was analyzed using multiple regression analysis to assess the hypothesized relationships.
Findings
The results of this study reveal that attitude is the key predictor of consumers’ intention to purchase EEAs, followed by perceived benefits of EEAs. This positive attitude stems from the realization that reducing electricity consumption is not only crucial but also a commendable and valuable practice. They can contribute to the collective effort to mitigate climate change, reduce carbon emissions and conserve valuable natural resources. Their positive attitude toward EEAs reflects their sense of responsibility, mindfulness and desire to make an important contribution to promoting sustainability and creating a better future for generations to come.
Practical implications
Energy-efficient companies, retailers and marketers should implement a range of appealing cash rebate programs to stimulate immediate sales, foster future purchases of EEAs and reshape the perception that EEAs are costly. By implementing such rebate plans, the perceived financial burden on consumers is alleviated, resulting in improved attitudes toward EEAs and heightened recognition of their perceived benefits. Consequently, this encourages a surge in demand for EEAs, thereby further propelling the growth of the industry. These sustainable practices align with SDG 9 (Industry, Innovation and Infrastructure) and SDG 12 (Responsible Consumption and Production).
Originality/value
This study stands out for its exceptional contribution to theory, as it applies the theory of planned behavior as the underpinning theory and simultaneously integrates the perceived benefits of EEAs into the proposed model, aiming to foster consumers’ intention to purchase EEAs. What sets this study apart is its examination of an emerging market, which complements and expands upon previous research predominantly conducted in developed (Western) economies.
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This paper aims to narrate the descriptions of accountability by which a pioneering Malaysian Islamic bank has come to be known and has become a specific model in many countries.
Abstract
Purpose
This paper aims to narrate the descriptions of accountability by which a pioneering Malaysian Islamic bank has come to be known and has become a specific model in many countries.
Design/methodology/approach
This study is based on a four-year ethnographic work from 2002 to 2006, as accessed and analysed by the researcher. The philosophy underpinning this ethnography is from Geertz’s “Common sense as a cultural system” (1975) and The Interpretation of Cultures (1973).
Findings
This study finds the religious metaphors of “Halal and Haram is not Only on Food” and “Bank for All” are the anticipated conception that envisages the institution of Bank Islam Malaysia Berhad (BIMB), especially the perspective of the Shariah Supervisory Council and the struggles of the assistant managers.
Research limitations/implications
The paper aligns with the concerns of McPhail et al. (2004) and calls for engagement in research projects on accounting and accountability related to theology but with an attempt to theorise the “engagement” within the components of human limitation and intelligence which require a narrative from the social and collective dimensions of the present and in the past.
Practical implications
By using various objects as symbol, metaphor and memory, such as “counter”, “branch”, “advertising” and “food”, the paper encourages readers to understand the objects as temporalities brought into being by a common sense consciousness and within a historical Malay context; one in which Malaysia is a Muslim society and a by-product of colonialism. This interpretation allows the issues raised by BIMB to represent an authentic Malaysian voice rather than to be read merely as an adjunct to western accounting history.
Originality/value
The paper explores the translations of concepts that the self probes and attempts to describe accountability, as well as how these translate into common sense.
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Karim Sadek and Silva Karkoulian
This research aims to reveal the impact of Green Performance Appraisal (GPA) on Organizational Sustainability (OS) and to explore the effect of GPA on Employee Green Behavior…
Abstract
Purpose
This research aims to reveal the impact of Green Performance Appraisal (GPA) on Organizational Sustainability (OS) and to explore the effect of GPA on Employee Green Behavior (EGB). Moreover, it investigates the factors underlying the relationship between GPA, EGB and OS. Further, it intends to examine the role of Green Knowledge Usage (GKU) in the relationship between EGB and OS.
Design/methodology/approach
Partial Least Squares Structural Equation Modelling technique, SPSS and the Smart PLS 4 Software were used to test the hypotheses and the data collected via a cross sectional online survey conducted among Lebanese firms registered in the local chamber of commerce.
Findings
The results show that GPA plays a significant role in enhancing EGB and in promoting OS. It proves also that EGB partially mediates the relationship between GPA and OS. Further, it reveals the moderating role of GKU in reinforcing the relationship between EGB and OS.
Research limitations/implications
Although the study has some limitations related to the limited sample targeted and the cross-sectional data used, the findings provide various managerial implications and help in enhancing OS. It also advances green human resources management practices theoretically and practically.
Originality/value
This research aims to fill the gaps observed in the literature and explores the impact of GPA on OS examining the mediating role of EGB and the moderating effect of GKU.
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