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Article
Publication date: 30 April 2024

Yurong Fan, Qixing Huang, Long-Zeng Wu, Yijiao Ye, Yuan Zhou and Chunchun Miao

By investigating trust in the organization as a mediator and traditionality as a moderator, this study aims to examine the effect perceived organizational exploitation poses on…

386

Abstract

Purpose

By investigating trust in the organization as a mediator and traditionality as a moderator, this study aims to examine the effect perceived organizational exploitation poses on frontline hotel employees’ service performance.

Design/methodology/approach

A three-wave survey that targets 219 supervisor–subordinate dyads from four Chinese hotels was conducted to test the hypotheses. The authors used SPSS 20.0 and AMOS 21.0 to analyze the data and verify the theoretical model.

Findings

This study found that perceived organizational exploitation exerts a destructive impact on frontline hotel employees’ service performance. Trust in the organization is a full mediator of the link connecting perceived organizational exploitation to service performance. Furthermore, traditionality weakens perceived organizational exploitation’s impact on trust in the organization and subsequent service performance.

Practical implications

The authors’ findings remind hotels to cease exploiting their employees to avoid compromising service performance. Hotels should also endeavor to instill trust among employees toward the hotel and allocate more attention to employees with lower levels of traditionality.

Originality/value

First, to the best of the authors’ knowledge, this study is among the first to explore the impact of perceived organizational exploitation on frontline hotel employees’ service performance. Second, this study reveals a novel mechanism underlying the connection between perceived organizational exploitation and service performance. Finally, this study identifies frontline hotel employees’ traditionality as a vital moderator that mitigates the negative relationships among perceived organizational exploitation, trust in the organization and service performance.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 12
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 13 January 2025

Qing Lu, Lydia Liping Jin, Yurong He and Fangjun Li

Managerial responses to employee voice have garnered significant scholarly attention. However, existing research has primarily focused on the factors leading to such responses…

35

Abstract

Purpose

Managerial responses to employee voice have garnered significant scholarly attention. However, existing research has primarily focused on the factors leading to such responses while giving limited attention to their outcomes. In this study, we integrated two distinct managerial reactions, voice endorsement and supervisory responsiveness. We framed these reactions as employee voice experiences and adopted a model of proactive motivation to explore how these experiences influence subsequent employee voice and silence behaviors through two alternative pathways: role breadth self-efficacy (i.e. the “can do” motivation) and positive affect (i.e. the “energized to do” affective state).

Design/methodology/approach

Researchers conducted a two-wave field survey involving 215 subordinates and their 42 direct supervisors. A multi-level path analysis was used to examine the hypothesized research model.

Findings

The results indicate that employee experiences of voice endorsement affect role breadth self-efficacy. Role breadth self-efficacy, in turn, influences both voice and silence behaviors. In contrast, employee experiences of voice responsiveness influence voice and silence behaviors only through positive affect.

Originality/value

This study extends the scope of existing literature on employee voice/silence by introducing subordinates’ voice experiences based on managerial reactions as an additional predictor of their subsequent behaviors. Moreover, by incorporating a model of proactive motivation and employing its “can do” and “energized to do” motivations as two intervening mechanisms, this study underscores the distinction between having one’s voice heard and truly adopted.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 13 May 2024

Emad S. Shafik, Mena Faheem, Marwa El-Sheikh, Amira Abdalla Abdelshafy Mohamed and Seham Samir Soliman

The present work aims to prepare biocomposites blend based on linear low density polyethylene/ starch without using harmful chemicals to improve the adhesion between two phases…

33

Abstract

Purpose

The present work aims to prepare biocomposites blend based on linear low density polyethylene/ starch without using harmful chemicals to improve the adhesion between two phases. Also, the efficiency of essential oils as green plasticizers and natural antimicrobial agents were evaluated.

Design/methodology/approach

Barrier properties and biodegradation behavior of linear low density polyethylene/starch (LLDPE/starch) blends plasticized with different essential oils including moringa oleifera and castor oils wereassessed as a comparison with traditional plasticizer such as glycerol. Biodegradation behavior forLLDPE/starch blends was monitored by soil burial test. The composted samples were recovered then washed followed by drying, and weighting samples after 30, 60, and 90 days to assess the change in weight loss. Also, mechanical properties including retention values of tensile strength and elongation at break were measured before and after composting. Furthermore, scanning electron microscope (SEM) was used to evaluate the change in the morphology of the polymeric blends. In addition to, the antimicrobial activity of plasticized LLDPE/starch blends films was evaluated using a standard plate counting technique.

Findings

The results illustrate that the water vapor transition rate increases from 2.5 g m−2 24 h−1 for LLDPE/5starch to 4.21 g m−2 24 h−1 and 4.43 g m−2 24 h−1 for castor and moringa oleifera respectively. Also, the retained tensile strength values of all blends decrease gradually with increasing composting period. Unplasticized LLDPE/5starch showed highest tensile strength retention of 91.6% compared to the other blends that were 89.61, 88.49 and 86.91 for the plasticized LLDPE/5starch with glycerol, castor and M. oleifera oils respectively. As well as, the presence of essential oils in LLDPE/ starch blends increase the inhibition growth of escherichia coli, candida albicans and staphylococcus aureus.

Originality/value

The objective of this work is to develop cost-effective and environmentally-friendly methods for preparing biodegradable polymers suitable for packaging applications.

Details

Pigment & Resin Technology, vol. 54 no. 3
Type: Research Article
ISSN: 0369-9420

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Article
Publication date: 6 July 2021

Kirti Nayal, Rakesh Raut, Ana Beatriz Lopes de Sousa Jabbour, Balkrishna Eknath Narkhede and Vidyadhar V. Gedam

This article sheds light on the missing links concerning the study of using integrated enabling technologies toward sustainable and circular agriculture supply chains by examining…

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Abstract

Purpose

This article sheds light on the missing links concerning the study of using integrated enabling technologies toward sustainable and circular agriculture supply chains by examining the available literature and proposing future research possibilities.

Design/methodology/approach

The relevant literature was researched through online databases such as Scopus, Web of Science, Academic Search Premier, Emerald, IEEE Xplore, Science Direct, World Scientific Net and Springer-Link Journals, covering a period from 1999 to 2020. A systematic literature review based on 75 papers analyzed the integration of the concepts of enabling technologies, sustainability, circular economy and supply chain performance in agriculture supply chains.

Findings

It was identified that enabling technologies and agriculture supply chains alone have been explored further than integrated enabling technologies, sustainability, circular economy, supply chain performance and agriculture supply chains. Enabling technologies and agriculture supply chains' main findings are: enabling technologies have been studied to improve food safety, food quality and traceability in agriculture supply chains. The main results regarding integrated enabling technologies, sustainability, circular economy, supply chain performance and agriculture supply chains are: Internet of Things and information communication technology play an important role in addressing food security, traceability and food quality, which help achieve sustainable development goals.

Originality/value

This review study provides 13 research questions to underpin future trends regarding integrated technologies' application in agriculture supply chains for circular and sustainable growth.

Details

Journal of Enterprise Information Management, vol. 38 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

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