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Article
Publication date: 26 September 2023

Xi Ye, Xuan Ren, Yuanzheng Shang, Jiayu Liu, Huangyu Feng and Yun Zhang

Urban green spaces support people to approach active, healthy ageing, especially in high-density cities where they compensate for limited private living spaces. This research…

Abstract

Purpose

Urban green spaces support people to approach active, healthy ageing, especially in high-density cities where they compensate for limited private living spaces. This research paper aims to examine how urban green spaces support active, healthy ageing by exploring correlations between behaviour, physical setting and gender difference among older people in a highly populated urban context.

Design/methodology/approach

Urban parks in older neighbourhoods of Macau were selected for data collection. Photographic documentation was used to collect data, with 1,201 older people photographed identified as valid samples. Each was coded according to labels of behaviour, physical setting and gender. Chi-squared tests were conducted to assess correlations between behaviours and features of physical settings, and differences between genders in behaviours and physical settings. Logistic regression analysis was conducted to further examine associations between older people's behaviours and features of physical settings by gender.

Findings

The research reveals types and frequency of behaviours displayed, preferred environmental features for different behaviours and gender differences in behaviours and preferred environmental features. Design principles targeting active, healthy ageing should consider particular amenities and street furniture, the arrangement of trees and landscapes and the integration of open and secluded places.

Originality/value

Previous studies address older people's behaviour from the perspective of either environmental influence or gender difference, but there have been few studies on gendered behavioural differences among older people in urban green spaces. Analysing the behaviour–physical setting–gender relationship provides more evidence in the field of built environment studies.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. 18 no. 4
Type: Research Article
ISSN: 2631-6862

Keywords

Article
Publication date: 22 August 2024

Yuexian Zhang and Xueying Wang

Although virtual anchors have emerged as potent marketing tools, their acceptance by consumers is controversial. Specifically, the relative efficacy of selecting an all-human-like…

Abstract

Purpose

Although virtual anchors have emerged as potent marketing tools, their acceptance by consumers is controversial. Specifically, the relative efficacy of selecting an all-human-like or animal-human-like virtual anchor is not well-defined. However, anthropomorphic visual cues are vital in enhancing live streaming. This study aims to analyze the disparate effects of an animal-human-like or all-human-like virtual anchor on purchase intention as well as evaluate the possible underlying influential mechanisms and boundary conditions.

Design/methodology/approach

In this research, three different studies were carried out to elucidate the impact of virtual anchors on purchase intention. Study 1 evaluated the core impact of an animal-human-like and all-human-like virtual anchor on purchase intention, as well as the mediating role of perceived warmth and competence. Studies 2 and 3 were then performed to investigate the moderating impacts of product type and certainty of consumer needs, respectively. Furthermore, research data for these studies was collected using the Credamo tool and analyzed via SPSS, using PROCESS for moderation and mediation analyses.

Findings

The research findings indicate that virtual anchors can trigger purchase intention, with perceived warmth and competence acting as mediating factors. Based on the utilitarian products and high certainty of consumer needs, the influence of perceived competence on purchase intention is augmented. Therefore, an all-human-like virtual anchor increases purchase intention. In contrast, the impact of perceived warmth on purchase intention is supplemented for hedonic products and low certainty of consumer needs. Thus, an animal-human-like virtual anchor increases purchase intention.

Originality/value

This research study evaluated consumer reactions to all-human-like and animal-human-like virtual anchors for different product types and the certainty of consumer needs to optimize the comprehension of a virtual anchor. Furthermore, the assessment of the mediating roles of perceived warmth and competence provided valuable insights into the influential mechanisms by which virtual anchors affect purchase intention. Moreover, this study provided managerial implications to guide retailers and brands on the strategic adoption of virtual anchors to enhance purchase intention based on the product type and the certainty of consumer needs.

Details

Journal of Product & Brand Management, vol. 34 no. 1
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 14 January 2025

J. Lucy Lee, Si Hoon Choi, Suzy Jeong and Namho Ko

The purpose of the study was to investigate the effects of artificial intelligence (A.I.) awareness, advertisement models and source-message incongruence on consumer evaluations…

Abstract

Purpose

The purpose of the study was to investigate the effects of artificial intelligence (A.I.) awareness, advertisement models and source-message incongruence on consumer evaluations of A.I.-generated advertisements. It explores how these factors interact in shaping consumer perceptions and advertising effectiveness.

Design/methodology/approach

A 2 (source-message (in)congruence: incongruent vs. congruent) x 3 (A.I. awareness: unawareness, pre-advertisement, post-advertisement) x 3 (advertisement model: traditional human, virtual human, digital twin) between-subjects design was employed in this study. Using stratified random sampling, a total of 231 undergraduate students were recruited from course groups and randomly assigned to one of nine experimental treatments, each involving the viewing of a specific A.I.-generated advertisement followed by a survey. Data were analyzed using two-way ANCOVA and regression analyses, controlling for participants' involvement in sports and brand.

Findings

The results indicated that A.I. awareness timing, advertisement model types and source-message incongruence significantly affected consumer evaluations of advertisements. A.I. awareness generally had a positive impact on evaluations, with the most favorable outcomes when awareness of the A.I.-generated nature occurred after viewing the advertisement. Virtual human models were rated the lowest, while digital twin and traditional human models received similarly positive evaluations. Source-message incongruence negatively influenced evaluations. An interaction effect was observed between A.I. awareness timing and advertisement model types under high source-message incongruence, where virtual human models showed the highest effectiveness when A.I. awareness occurred after viewing.

Originality/value

Given that sports are characterized by the transcendence of human limitations and the emphasis on physical and emotional challenges – elements that A.I. cannot replicate – it is essential to examine how sports consumers perceive A.I., which, despite offering efficiency and personalization advantages, contrasts with the fundamentally human nature of athletic performance. This research contributes to the literature on A.I.-generated advertising by uniquely investigating the interaction between A.I. awareness timing and advertisement model types within the context of source-message incongruence. It offers critical insights for practitioners and researchers on strategically timing A.I.-generated ad disclosures and selecting appropriate advertisement models to optimize their effectiveness. By addressing these underexplored variables, the study enhances understanding of consumer perceptions and provides a foundation for more effective A.I. integration in advertising practices.

Details

International Journal of Sports Marketing and Sponsorship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1464-6668

Keywords

Article
Publication date: 9 January 2025

Qianling Jiang, Jue Qian and Yong Zang

In today’s world, there’s a growing recognition of the importance of cultural heritage. Mobile games have emerged as a powerful medium for the dissemination of culture. However…

Abstract

Purpose

In today’s world, there’s a growing recognition of the importance of cultural heritage. Mobile games have emerged as a powerful medium for the dissemination of culture. However, there’s a noticeable gap in the existing research concerning the cultural experiences within games and how they contribute to the development of cultural identity. This study addresses this gap by developing a scale to evaluate cultural experiences and constructing a theoretical model of cultural identity. By focusing on the popular mobile game “王者荣耀” (King of Glory), we highlight its rich representation of intangible cultural heritage elements and its influence on players' cultural identity. By doing so, it seeks to provide valuable insights and guidance for the development and design of mobile games.

Design/methodology/approach

To achieve its objectives, this study employs a combination of user interviews, factor analysis and structural equation modeling. These methods are used to identify four key dimensions of cultural experience and explore the intricate relationships between various influencing factors and the formation of cultural identity.

Findings

The concept of cultural experience within games encompasses four distinct facets: emotional connection, design aesthetics, perceived playfulness and knowledge acquisition. Aesthetic appreciation notably influences emotional connection and the overall enjoyment of the game. Furthermore, emotional connection plays a pivotal role in facilitating users' acquisition of knowledge. Additionally, users' cultural heritage values positively impact emotional connection, aesthetic appreciation, emotional attachment and, ultimately, their cultural identity. Within game-based cultural experiences, emotional connection and knowledge acquisition emerge as central elements that significantly influence users' sense of cultural identity.

Originality/value

The originality of this study lies in its pioneering construction of a comprehensive framework for assessing the impact of cultural experiences within mobile games on cultural identity. By examining “王者荣耀,” this study bridges the gap between intangible cultural heritage and interactive digital media, making an original and significant contribution to both fields.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

Open Access
Article
Publication date: 16 July 2024

Alessandro Carretta, Doriana Cucinelli, Lucrezia Fattobene, Lucia Leonelli and Paola Schwizer

This study aims to investigate the drivers of bank automation system performance expectancy compared to that of bank employees. The purpose is to shed light on the role played by…

Abstract

Purpose

This study aims to investigate the drivers of bank automation system performance expectancy compared to that of bank employees. The purpose is to shed light on the role played by consumers' cognitive schema on automation that is the perfect automation schema (PAS).

Design/methodology/approach

A survey was administered to about 500 Italian subjects to measure their PAS; financial knowledge, anxiety, and security; and sociodemographic and socioeconomic variables. Ordered probit regressions and an instrumental variable two-stage least squares regression are run.

Findings

The analyses reveal that cognitive schemas play a crucial role in consumer expectations in banking. Individuals with stronger PAS tend to have more positive expectations about bank automation performance compared to employee performance. Financial anxiety and knowledge positively affect bank automation performance expectancy while women, older people, and financially insecure subjects have poor expectations of automated banking systems.

Originality/value

This study extends the understanding of key consumer characteristics that affect bank automation performance expectancy compared to that of bank employees in services delivery in the Italian context. Moreover, it provides useful results for researchers, practitioners, banking institutions, and regulators.

Details

International Journal of Bank Marketing, vol. 43 no. 1
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 21 November 2024

Hong Kok Wang, Chin Tiong Cheng, Gabriel Hoh Teck Ling, Yan Yan Felicia Yong, Kian Aun Law and Xuerui Shi

This paper aims to explain the factors shaping collective action within low-cost housing communities, focusing on parcel holders, through the utilisation of an expanded…

Abstract

Purpose

This paper aims to explain the factors shaping collective action within low-cost housing communities, focusing on parcel holders, through the utilisation of an expanded institutional analysis development (IAD) framework, which extends upon Ostrom’s foundational framework. Additionally, the paper explores four different property management approaches accessible to these communities.

Design/methodology/approach

The research employed a mixed-method approach comprising four sequential steps. Firstly, a quantitative inquiry entailed a questionnaire survey administered to 633 parcel holders across four low-cost housing schemes, aimed at discerning factors influencing collective action. Subsequently, a qualitative investigation involved face-to-face interviews with key stakeholders to elucidate the contributing factors of collective action, with a specific focus on Nursa Kurnia (a successful low-cost housing scheme comprising 200 units), accessible via Kuala Lumpur Middle Ring Road II. Thirdly, the study explored the social practice of “commoning the governance”. Lastly, the paper advocated for housing policy interventions, specifically proposing government subsidies for lower-income parcel holders.

Findings

Exemplified by the success of Nursa Kurnia, the research findings emphasised the importance of shifting local management’s mindset from a zero-sum approach to a win-win perspective. It highlighted the pivotal role of four factors (resource system, governance system, context and historical development) in shaping collective action and fostering improved property management practices. Moreover, the study highlighted the potential of “commoning the governance” as a new approach capable of addressing collective action challenges in low-cost housing management, presenting a promising avenue for future endeavours.

Research limitations/implications

As more studies utilising the expanded IAD framework become available in the future, there is potential for further refinement and enhancement of the framework.

Practical implications

This study offers valuable insights for policymakers, property developers, local management and local communities, shedding light on challenges associated with the self-organisation of shared resources. Moreover, it highlights the potential of “commoning the governance” as a new property management approach to mitigate the impact of collective action problems.

Social implications

The well-being of society’s most vulnerable segment is indicative of the overall societal health. This underscores the significance of addressing the interests and needs of these lower-income groups within the broader social context.

Originality/value

Exploring collective action within the context of self-organising low-cost housing, the study delves into an area marked by persistent challenges like free-riding tendencies and vandalism. Despite significant attention given to collective action issues in the past, the novel approach of “commoning the governance” remains unexamined in the realm of low-cost housing maintenance and management.

Details

Property Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-7472

Keywords

Open Access
Article
Publication date: 10 December 2024

Ameet Pandit, Fraser McLeay, Moulik M. Zaveri, Jabir Al Mursalin and Philip J. Rosenberger

The emergence of social media platforms has revolutionized how brands develop partnerships with social media influencers (SMIs). However, users are seeking more meaningful…

Abstract

Purpose

The emergence of social media platforms has revolutionized how brands develop partnerships with social media influencers (SMIs). However, users are seeking more meaningful engagement with SMIs, and little is known about how brands can shift their focus from transient engagements to continued engagement that builds long-term brand–consumer relationships. Extant research has provided inconsistent findings regarding consumer engagement behavior. To address this knowledge deficit, we contribute to the consumer engagement literature by developing and testing a conceptual model that explores and explains the relationships between the factors that influence continued engagement intention (CEI), a form of behavioral intention.

Design/methodology/approach

A literature review was conducted to identify gaps and develop a theoretically informed conceptual model and hypotheses. Survey data from 604 Instagram SMI followers were analyzed using partial least squares structural equation modeling using SmartPLS 3.3.3 to assess the structural model relationships and conduct post hoc analysis.

Findings

The findings suggest that it is important to positively influence consumer responses to elicit CEI. Furthermore, homophily attitudes toward SMIs moderate the relationship between SMI experience and CEI.

Practical implications

Brands must work with SMIs to create positive SMI experiences and develop CEI. Furthermore, SMIs should focus on brands that fit their lifestyles to enhance homophily attitudes and forge CEI.

Originality/value

This study contributes to the literature by combining social exchange and flow theories to develop and test a holistic framework for examining CEIs regarding SMIs and brands. The findings show that creating positive SMI experiences benefits brands seeking CEI.

Details

Internet Research, vol. 35 no. 7
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 5 February 2025

Mohammad Muein Rasheed Shahin, Chin Wei Chong and Adedapo O. Ojo

Studies have demonstrated the role of organizational culture on innovative performance. However, there is limited focus on the role of adhocracy culture in facilitating open…

Abstract

Purpose

Studies have demonstrated the role of organizational culture on innovative performance. However, there is limited focus on the role of adhocracy culture in facilitating open innovation in organizations, especially in small and medium enterprises (SMEs) that are constrained by a lack of adequate resources, making them dependent on dynamic innovative culture such as adhocracy culture.

Design/methodology/approach

This study used a quantitative methodology, using both exploratory and descriptive methods. Five hundred manufacturing SMEs in Jordan were chosen through systemic random sampling from a registered list of 2,310 manufacturing SMEs. A questionnaire was used as the study’s instrument on these SMEs. In sum, 335 responses (67%) were considered suitable for analysis.

Findings

This paper supports the previous studies that suggest that the success of open innovation rests largely on creating an effective organizational culture (e.g., adhocracy culture). However, this paper indicates the positive influence of adhocracy culture on the features of open innovation (i.e., inbound innovation, outbound innovation).

Originality/value

This study contributes to the literature by emphasizing the organizational elements that encourage open innovation in SMEs. It also provides empirical knowledge of a research model that offers SME stakeholders a cost-effective driver for open innovation activities by transforming intangible resources such as organizational culture, namely, adhocracy culture, to boost the competitiveness of their SMEs.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 1 November 2024

Edem M. Azila-Gbettor, Jewel Dela Novixoxo and Ben Q. Honyenuga

This study aims to examine the influence of employee vitality and tenure on the nexus between citizenship fatigue and knowledge-sharing behaviour among academic staff in Ghanaian…

Abstract

Purpose

This study aims to examine the influence of employee vitality and tenure on the nexus between citizenship fatigue and knowledge-sharing behaviour among academic staff in Ghanaian higher education institutions.

Design/methodology/approach

A sample of 876 faculty members from traditional and technical universities was chosen for the study using convenience sampling technique. Data was analysed using PLS-SEM with SmartPLS 4.

Findings

Results reveal that citizenship fatigue negatively influences faculty members’ knowledge-sharing behaviour. In addition, employee vitality and tenure mitigate the negative influence of citizenship fatigue on faculty members’ knowledge-sharing behaviour.

Practical implications

The findings suggest that the management of higher education institutions should focus on creating a workplace culture that cultivates workplace vitality and promotes long tenure to reduce the negative influence of citizenship fatigue on the knowledge-sharing behaviour among faculty members.

Originality/value

This study represents one of the earliest attempts to examine a theoretical framework that connects citizenship fatigue, employee vitality, knowledge-sharing behaviour and employee tenure within the context of higher education.

Details

Journal of Workplace Learning, vol. 37 no. 2
Type: Research Article
ISSN: 1366-5626

Keywords

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