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A substantial body of literature discusses the motivations and intentions behind participation in hospitality and tourism (HT). However, a coherent framework for systematically studying the antecedents, interactions and differences of non-participation is lacking. This paper aims to comprehensively identify the mechanisms behind non-participation in HT activities by conducting a critical review focusing on unequal rights.

This study commences by focusing on a review of research on HT constraints, drawing upon the theory–context–method framework. Subsequently, a critical evaluation is adopted to clarify the constraints at different levels within the socio–ecological model (SEM) and explore the underlying mechanisms from the perspective of substantive rights within self-determination theory.

This study identifies the most common theories and methods related to non-participation in HT and explores features of non-participating groups across different countries. In addition, the SEM facilitates the coding of reasons for non-participation in HT into 40 initial concepts, 14 categories and 5 levels. The non-participation of HT model (NPHTM) recognizes three interactive mechanisms of rights inequality: autonomy, relatedness and competence rights.

Theoretically, this study integrates the internal negotiation process with the external opportunity inequality, extending the existing research. The identified constraints facilitate qualitative coding and the identification of quantitative variables for future studies. The proposed NPHTM framework deepens understanding of individual−environment interactions and extends to other domains. Practically, this study enables all HT stakeholders to develop targeted strategies for effectively promoting participation from diverse perspectives.

The research pioneers the review of mechanisms behind non-participation in HT by considering rights inequality as the core context. The concepts and categories within the SEM assist in targeted promotion efforts. The proposed NPHTM analyzes non-participants’ underlying mechanisms, external effects and individual rights of non-participants, thereby extending the research knowledge base.

Digital well-being (DWB) has become a preoccupation of society, businesses and consumers because of the proliferation of technology and the pandemic. This study aims to understand the four main problems of DWB in hospitality (DWBH): epistemology, scope, aggregation and specification by adopting integrative literature review.

The systematic analysis process develops a dynamic DWBH framework, which connects individuals and society, based on the doughnut model. A critical method is used to conceptualize the DWBH and digital behavior change interventions (DBCIs) by combining psychology and sociology.

This study provides a definition of DWBH. It identifies three antecedents (digital design, awareness and utilization advancement), three decision factors (individual psychology, category differences and external environment) and four outcomes. The doughnut model visualizes dynamic sustainability of subjective well-being, master, engagement, autonomy, relationship and mastery. DBCIs provide a comprehensive strategy: effective design is essential, personalized implementation is standard, and strategy and structure ensure success.

This study theoretically addresses issues of epistemology, scope and aggregation, expanding the existing knowledge base of DWBH and fostering theoretical integration across different disciplines. Practically, it provides actionable guidelines for stakeholders in hospitality to enhance community DWB, thereby promoting both individual and societal well-being.

This study makes a pioneering effort by extending the knowledge of DWBH with epistemology, scope, aggregation and specification. Furthermore, this study helps clarify the academic research process of DWBH, formulating management and practical strategies and improving individuals’ well-being.

Digitalization in hospitality and tourism (DHT) is undergoing a profound revolution, yet its actual effect remains overlooked. This paper aims to delve into the actual effect of DHT and uncover the underlying mechanisms that trigger its subtle success.

Triangulation was used by leveraging complementary multisource data and mixed methods to explore DHT’s challenges. First, regression and statistical analysis revealed intricate outcome of DHT at the regional level. Then, DistilBERT and nonnegative matrix factorization were used to cluster the tourists’ complaints about DHT. Finally, based on a modified diffusion innovation system and stakeholder theory, this study proposed the Integrated Framework for Digitalization Mismatch in Hospitality and Tourism (IFDMHT).

The quantitative techniques identified the subtle contributions of digitalization on demand. The qualitative technique explored the strategy–practice and demand–supply mismatches as the core of the failure.

This study synthesizes macroregional and micropsychological perspectives to examine the actual effect of DHT. An IFDMHT model is established to investigate the underlying factors influencing the subtle successes of DHT. The findings provide targeted recommendations to assist stakeholders in developing sustainable DHT.

酒店与旅游业数字化（DHT）正经历深刻变革, 但其实际影响常被忽视。本研究旨在深入探讨DHT的实际效果, 揭示其微妙成功的潜在机制。

本研究采用三角验证方法, 通过整合多源数据与混合方法探讨DHT所面临的挑战。首先, 回归分析和统计分析揭示DHT在区域层面的复杂结果; 其次, 利用DistilBERT与非负矩阵分解对游客关于DHT的投诉进行聚类分析; 最后, 基于修订的扩散创新系统与利益相关者理论, 提出了“酒店与旅游业数字化错配综合框架”（IFDMHT）。

定量方法识别了数字化对需求的微妙贡献, 定性技术则深入探讨了战略与实践、需求与供给之间的不匹配是数字化失败的核心原因。

本研究从宏观区域和微观心理学视角出发, 综合审视DHT的实际效果, 并构建了IFDMHT模型, 以探讨影响DHT微妙成功的潜在因素。研究结果为利益相关者提供了具体建议, 以推动可持续的DHT发展。

Drawing on social information processing theory, this study investigates how platform leadership influences employees’ innovative behavior. Specifically, we propose a theoretical model that incorporates creative self-efficacy as a mediator and organizational identification as a moderator.

Multisource data were collected in three waves from 304 employees and their 65 leaders in China.

Hierarchical linear modeling (HLM) results reveal: (1) a positive association between platform leadership and subordinates’ innovative behavior; (2) creative self-efficacy as a mediator in the relationship between platform leadership and subordinates’ innovative behavior and (3) organizational identification as a moderator in the indirect relationship between platform leadership and subordinates’ innovative behavior through creative self-efficacy, with the indirect effect being stronger when organizational identification is high than when it is low.

From a cross-level perspective, our findings revealed the underlying mechanisms and boundary conditions under which platform leadership influences followers’ innovative behavior.

This study examines the relationship between the Search Volume Index (SVI) and stock return during the COVID-19 pandemic. SVI shows how many people search for a particular query over a specified period or region. This study is based on secondary financial data collected from 25 companies from the LQ45 index listed on the Indonesia Stock Exchange. Data collection uses a weekly period use financial data from March 2019 to March 2020. To examine the relationship between the SVI and stock return, this study uses the Fama-French three-factor model with the SVI as the independent variable using the regression methodology.