Rohit Agrawal and Vishal Ashok Wankhede
The adoption of metaverse in manufacturing holds significant benefits, but there are several barriers to its seamless integration. This paper aims to identify such barriers and…
Abstract
Purpose
The adoption of metaverse in manufacturing holds significant benefits, but there are several barriers to its seamless integration. This paper aims to identify such barriers and prioritize them in a manner that allows industrial leaders to strategize for smooth adoption.
Design/methodology/approach
In this study, we applied two-stage methods, first the identification and validation of barriers through an empirical study applied to Exploratory Factor Analysis (EFA). A purposive sampling technique and snowball sampling facilitated data collection from these expert sources. Through snowball sampling, additional contacts working in the metaverse field were reached, resulting in 235 possible respondents; the survey yielded 104 completed responses. Thereafter, the best-worst method (BWM) was used to measure and rank the barriers.
Findings
The study results show that the two most critical barriers are “Lack of data security and privacy” and “Lack of integration compatibility with existing systems.” Such findings inform industry leaders of specific recommendations for structural changes, training programs, necessary technological investments and collaborative efforts to overcome these barriers.
Research limitations/implications
This work adds significantly to academic discussion by prioritizing barriers towards integrating metaverse technology in manufacturing. In addition, this strategic methodology aids in critical appraisal and ranking of barriers for successful adoption. This study also identifies key barriers but acknowledges that other unexamined factors might be lurking in the background, such as virtual economy, financial risks and cross-border legal issues.
Practical implications
The study’s conclusions cannot be generalized to the other sectors, thus indicating the necessity of carrying out a comparative multi-sector study in the future.
Originality/value
To the best of the authors’ knowledge, the study on systematic prioritization of barriers to adopting metaverse technology in manufacturing is the original contribution of the authors.
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Sekar Vinodh, Vishal Ashok Wankhede and Ganesan Muruganantham
To attain a competitive edge, it is essential to realize the significant critical success factors (CSFs) that contribute to the adoption of Quality 4.0 (Q4.0) in manufacturing…
Abstract
Purpose
To attain a competitive edge, it is essential to realize the significant critical success factors (CSFs) that contribute to the adoption of Quality 4.0 (Q4.0) in manufacturing organizations. Therefore, the study aimed to analyze CSFs for Q4.0 implementation in manufacturing small and medium-sized enterprises (SMEs) using multi-criteria decision-making (MCDM) tool.
Design/methodology/approach
The present study begins with a systematic literature review of past studies about Q4.0 implementation in manufacturing, followed by the identification of CSFs. Further, a case study was conducted wherein 42 CSFs identified were grouped into five dimensions. Best–worst method is a MCDM tool applied as a solution methodology for the analysis of CSFs based on expert opinion and priority order of CSFs attained.
Findings
The priority order of CSFs is obtained. Based on the findings, significant CSFs are “Data prediction and Analytics,” “Organizational culture towards Quality 4.0” and “Machine to Machine communication.”
Practical implications
The shifting market dynamics incorporate Q4.0 inclusion for realizing zero defects and high traceability in automotive SMEs. The present study offers implications for industry managers and practitioners by delivering insights on how Q4.0 could be serving automotive systems and CSFs that industry authorities need to pay attention to effectively adopt Q4.0 in the current quality systems. The study will facilitate industry practitioners to meticulously examine CSFs for Q4.0 toward the improvement of SME performance.
Originality/value
The identification of CSFs for Q4.0 adoption in manufacturing SMEs, along with the prioritization of CFSs using the MCDM tool, is the original contribution by the authors.
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Vishal Shukla, Sanjeev Prashar and M. Ramkumar
This study seeks to investigate the ability of blockchain technology (BCT) to increase circular economy (CE) practices in the electronics industry, emphasising India and Taiwan.
Abstract
Purpose
This study seeks to investigate the ability of blockchain technology (BCT) to increase circular economy (CE) practices in the electronics industry, emphasising India and Taiwan.
Design/methodology/approach
The study adopts a mixed-methods approach. Initial qualitative semi-structured interviews examined how BCT could inform CE practice. The qualitative aspects were followed by the Analytical Hierarchy Process (AHP), integrating qualitative and quantitative approaches, and fuzzy-set Qualitative Comparative Analysis (fsQCA), to analyse data from 391 industry experts surveyed.
Findings
The results show that the BCT has great potential to promote CE processes by improving the aspects of security, transparency and traceability. BCT adoption is driven by a conducive regulatory regime, stakeholder collaboration, and the availability of required technology.
Research limitations/implications
By identifying key drivers and requisite requirements for successful BCT adoption in CE practices, this research offers critical guidance for policymakers, practitioners and researchers. It adds to the wider conversation about how emerging technologies can support sustainability and efficiency in industry.
Originality/value
This study contributes to the literature by providing a new lens to study BCT and CE practices intersectionality, particularly in the context of the emerging electronics industry and in countries such as India and Taiwan. Unlike previous research that studied either BCT or CE independently, this study uniquely illustrates how the principles underpinning these concepts, when implemented together, can positively impact sustainability outcomes within a resource-intensive industry notorious for generating highly significant waste streams.
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Ankur Srivastava, Nishtha Rai, Vishal Mishra and Ramana K. Madupalli
This study aims to propose mindfulness as a key factor in merchants’ adoption of mobile payments through the trust and perceived value pathways in an unorganized sector.
Abstract
Purpose
This study aims to propose mindfulness as a key factor in merchants’ adoption of mobile payments through the trust and perceived value pathways in an unorganized sector.
Design/methodology/approach
Data were collected physically via a structured questionnaire from a random sample of 350 merchants from the unorganized retail sector in India. Partial least squares-based structural equation modeling was used to analyze the data.
Findings
Mindfulness plays a key role in the formation of trust and perceived value, which further influences merchants’ intentions to adopt mobile payments. Furthermore, moderating effects of technology anxiety and skepticism were also observed.
Originality/value
To the best of the authors’ knowledge, this study is the first to illustrate mindfulness in merchants of the unorganized sector in adopting mobile payments to influence the adoption intentions of mobile payments in emerging markets.
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Muhammad Sabbir Rahman, Md Afnan Hossain, Md Rifayat Islam Rushan, Hasliza Hassan and Vishal Talwar
The mental healthcare is experiencing an ever-growing surge in understanding the consumer (e.g., patient) engagement paradox, aiming to vouch for the quality of care. Despite this…
Abstract
Purpose
The mental healthcare is experiencing an ever-growing surge in understanding the consumer (e.g., patient) engagement paradox, aiming to vouch for the quality of care. Despite this surge, scant attention has been given in academia to conceptualize and empirically investigate this particular aspect. Thus, drawing on the Stimulus-Organism-Response (S-O-R) paradigm, the study explores how patients engage with healthcare service providers and how they perceive the quality of the healthcare services.
Design/methodology/approach
Data were collected from 279 respondents, and the derived conceptual model was tested by using Smart PLS 3.2.7 and PROCESS. To complement the findings of partial least squares (PLS)-based structural equation modeling (SEM), the present study also applied fuzzy set qualitative comparative analysis (fsQCA) to identify the necessary and sufficient conditions to explore substitute conjunctive paths that emerge.
Findings
Findings show that patients’ perceived intimacy (PI), cohesion and privacy enhance the quality of mental healthcare service providers. The results also suggest that patients’ PI, cohesion and privacy have indirect effects on the perceived quality of care (PQC) by the service providers through consumer engagement. The fsQCA results derive that the relationship among conditions leading to patients’ perception of the quality of care in regard to mental healthcare service providers is complex and is best reflected as multiple and conjectural causation configurations.
Research limitations/implications
The findings from this research contribute to the advancement of studies on patients’ experiences by empirically examining the unique dynamics of interaction between consumers (patients) and mental healthcare service providers, thereby enriching both the literature on social interactions and the understanding of the consumer–provider relationship.
Practical implications
The results of this study provide practical implications for mental healthcare service providers on how to combine the study variables to enhance the quality of care and satisfy more patients.
Originality/value
A significant research gap has ascertained the inter-relationship between PI, cohesion, privacy, engagement and PQC from the perspective of mental healthcare service providers. This research is one of the primary studies from a managerial and methodological standpoint. The study contributes by combining symmetric and asymmetric statistical tools in service marketing and healthcare research. Furthermore, the application of fsQCA helps to understand the interactions that might not be immediately obvious through traditional symmetric methods.
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Sarah Heminger, Vishal Arghode and Som Sekhar Bhattacharyya
The purpose of this empirical investigation was to explore the interrelationship between psychological capital (PsyCaP) and impostor phenomenon (IP) experienced by entrepreneurs.
Abstract
Purpose
The purpose of this empirical investigation was to explore the interrelationship between psychological capital (PsyCaP) and impostor phenomenon (IP) experienced by entrepreneurs.
Design/methodology/approach
The researchers performed exploratory data analysis, using a correlation matrix that included the composite score of all PsyCap dimensions (psychological capital questionnaire [PCQ-24]) and the factor scores of hope, self-efficacy, resilience and optimism. The data analysis was conducted in relation to participants’ IP scores.
Findings
The study results demonstrated that a negative relationship was present between entrepreneurs’ Clance impostor phenomenon scale (CIPS) factor scores (consisting of hope, self-efficacy, resilience and optimism) and PsyCap dimensions (PCQ-24) composite subscales. This indicated that higher levels of PsyCaP were associated with lower levels of IP experience by entrepreneurs.
Research limitations/implications
Theoretically, it must be noted that, based upon these study results, both “impostor phenomenon” and entrepreneurial identity formation occurred among entrepreneurs. It was known to be associated with external environmental, situational and societal factors. The researchers established the relationship between entrepreneurs’ “impostor phenomenon” and “psychological capital (PsyCap)”.
Practical implications
Entrepreneurs and executives associated with business accelerators and incubators should comprehend the link between IP and PsyCap in entrepreneurs. This would enhance the well-being of entrepreneurs in their challenging context. Entrepreneurs and executives associated with business accelerators and incubators might explore the effectiveness of PsyCap-based interventions, along with IP-related considerations.
Originality/value
This was one of the first empirical studies investigating and establishing the relationship between entrepreneurs’ “impostor phenomenon” and “psychological capital (PsyCap)”.
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There are many obstacles that prevent the growth and investment in smart buildings, particularly in Nigeria and other developing nations. The lack of awareness and expertise…
Abstract
Purpose
There are many obstacles that prevent the growth and investment in smart buildings, particularly in Nigeria and other developing nations. The lack of awareness and expertise regarding smart building in Nigeria and other developing nations is arguably the big threat to their development. This study aims to look at the cost analysis, which is a challenge to smart building implementation.
Design/methodology/approach
This study used a quantitative research approach, with a questionnaire survey administered to professionals in the Federal Capital Development Authority, using the random sampling method. Collected data were analysed using descriptive analysis, recording the mean item score to rank the variables.
Findings
The findings highlight the need for cost-effective solutions. It was revealed that all hardware part of the smart building elements is the most expensive cost incurred in the construction of a smart building, while the high cost is also the most encountered challenge to implementation of smart buildings in Abuja.
Research limitations/implications
The research highlights challenges in implementing smart technologies in Nigeria, recommending policymakers to develop incentives like tax rebates and subsidies for energy-efficient buildings. Integrating smart building concepts into national building codes can encourage widespread adoption. Future research should explore socio-economic impacts and provide recommendations for enhancing integration. Cost analysis should be used to eliminate cost implications, and construction should be based on market surveys to avoid overruns. Construction professionals should educate clients about smart building construction instead of traditional ones. Limitations include time constraints and a lack of documentation culture in Nigeria.
Practical implications
This research produces a cost analysis that can help to influence the decision of builders with a pre-known cost estimates of smart building elements. As part of the broader global sustainability goals, smart building contribute to reducing resource consumption and enhancing energy management. It’s essential for all parties involved in construction to have the adequate knowledge required for the improved practice in the Nigerian construction industry, smart building is at the foremost of construction, which necessitate research of this nature.
Originality/value
This study will help inform researchers that intend to build on this body of knowledge about the state of smart building implementation in Abuja, Nigeria. Furthermore, students will have better access to more information about the field of study.