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1 – 10 of 106Shruti Gulati and Suneel Kumar
This study aims to explore the nexus between tourist’s characteristics and the changing intensity of social media’s impact on tourist decision-making among Indian tourists. A…
Abstract
Purpose
This study aims to explore the nexus between tourist’s characteristics and the changing intensity of social media’s impact on tourist decision-making among Indian tourists. A group-based comparison is done in this exploratory study; the basis of groups is the tourist’s characteristics which signifies their different types such as social media type, user type, traveller type and destination type. India, which is a huge market for tourists and social media users, is explored for this study.
Design/methodology/approach
This study adopts an exploratory design where an attempt is made to analyse if the intensity of social media impact on their decision-making changes with different types of tourists. For this purpose, primary data analysis using Partial Least Squares Regression based Multi Group Analysis (PLS-MGA) is performed on 488 Indian Tourists which was collected using a structured online questionnaire. The groups have been divided according to tourist characteristics signifying different types like social media type, user type, traveller type and destination type.
Findings
Social media usage frequency and travel frequency have no moderating effect on social media’s impact on tourist decision-making. But social media type partially moderates decision-making with changing impact on the need recognition, information search and post purchase behaviour stages. Destination type also partially moderates with an impact on post purchase behaviour stage of tourist decision-making. Thus, it can be said that different types of tourists are impacted differently by social media across various stages of decision-making.
Originality/value
This is a novel study that for the first time explores the changes in the impact of social media on tourist decision-making through changes in their own personal characteristics. Also, it provides real-time insights for tourism marketing for Indian market which has huge potential due to Indians being avid travellers and users of social media.
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Kamal Gulati, Julie Davies and Angel Rajan Singh
The purpose of this paper is to understand the non-clinical challenges of physicians in northern India and to re-imagine an alternative scenario of hybrid professional medical…
Abstract
Purpose
The purpose of this paper is to understand the non-clinical challenges of physicians in northern India and to re-imagine an alternative scenario of hybrid professional medical management and leadership where physicians enact roles as strategic boundary spanners.
Design/methodology/approach
In this qualitative study, 30 in-depth semi-structured interviews were conducted with men and women physicians and thematically analysed.
Findings
Physicians reported that they were unprepared formally for mainly ad hoc non-clinical responsibilities. Findings identified a range of six types of aspirational, willing, incidental, ambivalent, agnostic and actively resistant behaviours among physicians who were expected to undertake administrative, rather than strategic leadership tasks.
Originality/value
To the best of the authors’ knowledge, this study makes a novel theoretical contribution to the dearth of literature on medical leadership in a low-middle income South Asian country. By examining physicians’ views on their non-clinical responsibilities, this study highlights the strategic potential for developing physicians formally as professional hybrid managers and leaders who effectively bridge medical and managerial domains beyond the current scenario of physicians operating as untrained administrators.
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Chao Feng, Jinjun Yu, Yajing Fan and Hui Chen
Integrating transaction costs economics and task-technology fit theory, this study distinguishes two categories of social media–enabled interactions, namely task-related…
Abstract
Purpose
Integrating transaction costs economics and task-technology fit theory, this study distinguishes two categories of social media–enabled interactions, namely task-related interactions and tie-related interactions, and explores the match between these two and firms' use of contracts in achieving safeguarding and coordinating purposes in interfirm governance.
Design/methodology/approach
Two studies were conducted to test the hypotheses. In Study 1, this study collaborated with a professional market research firm and collected responses from Chinese manufacturing firms in a survey. In Study 2, this study designed a scenario-based experiment and collected 239 participants from the Credamo platform.
Findings
This study categorized social media–enabled interactions into task-related interactions and tie-related interactions and conducted two studies to reveal that the safeguarding purpose of contract specificity is amplified by tie-related interactions, whereas the coordinating purpose of contract specificity is strengthened by task-related interactions.
Research limitations/implications
This study assumes that firms permit and encourage the use of social media. However, some firms might prohibit the use of social media due to risk issues, or their partners may be prohibited from using social media.
Practical implications
Given that social media–enabled interactions have joint effects with contracts in achieving safeguarding and coordinating purposes, a firm's employees should match their goals with an appropriate type of social media–enabled interactions.
Originality/value
This study enriches the interfirm governance literature by uncovering the roles of these two types of interactions in matching contract specificity to achieve safeguarding and coordinating purposes, which provides actionable insights for managers in governing interfirm relationships.
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Zeqian Wang, Chengjun Wang, Xiaoming Sun and Tao Feng
The role of inventors' creativity is crucial for technological innovation within enterprises. The mobility of inventors among different enterprises is a primary source for…
Abstract
Purpose
The role of inventors' creativity is crucial for technological innovation within enterprises. The mobility of inventors among different enterprises is a primary source for companies to acquire external knowledge. The mechanism of “learning-by-hiring” is widely recognized by companies. Therefore, it is important to determine how to allocate network resources to enhance the creativity of inventors when companies hire mobile inventors.
Design/methodology/approach
The study suggests an analytical framework that analyzes alterations in tie strength and structural holes resulting from the network embeddedness of mobile inventors as well as the effect of the interaction between these two variables on changes in inventor’s creativity after the mobility. In addition, this paper examines the moderating impact of cognitive richness of mobile inventors and cognitive distance between mobile inventors and new employers on the correlation between network embeddedness and creativity.
Findings
This study found that: (1) The increase of tie strength has a significant boost in creativity. (2) Increasing structural holes can significantly improve the creativity of mobile inventors. (3) When both the tie strength and the structural holes increase, the creativity of the mobile inventors significantly increases. (4) It is important to note that when there is a greater cognitive distance, stronger tie strength promotes the creativity of mobile inventors. Additionally, cognitive richness plays a significant role in moderating the relationship between changes in structural holes and the creativity of mobile inventors.
Originality/value
These findings provide theoretical guidance for firms to effectively manage mobile inventors and optimize collaborative networks within organizations.
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Padmavathy Dhillon, Bharatendu Nath Srivastava and Chetan Joshi
This study aims to investigate the circumstances where the positive influences of leader’s self-confidence are weakened in situations of conflict management (CM) arising due to…
Abstract
Purpose
This study aims to investigate the circumstances where the positive influences of leader’s self-confidence are weakened in situations of conflict management (CM) arising due to innovation implementation. Specifically, this study tests the moderating influence of financial slack, internal opposition posturing and performance feedback on the relationship between self-confidence and conflict management styles (CMS). The findings are not complete.
Design/methodology/approach
This experimental study was conducted in two stages: In Stage 1, the authors studied moderating effects of financial slack (sound/unsound) and internal opposition posture (encouraging/ discouraging) on the relationship between leader’s self-confidence and CMS, namely, dominating, integrating and avoiding. In Stage 2, the authors studied the moderating effect of performance feedback (success/failure) on the relationship between leader’s self-confidence and three CMS. Data were collected from 268 senior-level Indian managers in Stage 1, out of which 235 managers also responded in Stage 2. These participants assumed the positions of chief executive officers (CEOs) within major Indian manufacturer specializing in electrical components, enabling us to empirically test the proposed model. Furthermore, a qualitative analysis of 10 semistructured interviews with Indian CEOs were conducted to enrich the discussion of the results.
Findings
Leader’s self-confidence determined the three CMS with highly self-confident leaders displaying irrational behavior in persisting with innovation through dominating style. Internal opposition posture and performance feedback exerted main effects on dominating style.
Research limitations/implications
This study supports behavioral decision theory of firm and escalation of commitment theory.
Practical implications
This study underscores the need for personality and self-awareness training amongst senior managers to mitigate irrational behavior due to excessive self-confidence and enhanced effective CM.
Originality/value
This study identifies a crucial boundary condition where high self-confidence in innovation implementation may lead to irrational behavior and ineffective CM.
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Twinkle Gulati and Siddharatha Shankar
The paper aims to develop a cogent and coherent research instrument to measure the effect of good citizenship actions by corporations on the commitment of their employees through…
Abstract
Purpose
The paper aims to develop a cogent and coherent research instrument to measure the effect of good citizenship actions by corporations on the commitment of their employees through micro-level research (i.e. based on the perceptions of employees’ themselves).
Design/methodology/approach
A three-phase modus operandi has been used, where at first scale, items have been phrased from a methodical review, then arranged and finally validated by factor analysis. For this, 240 forms filled out by the top-notch executives of selected Indian family conglomerates have been analysed through a split-sample approach.
Findings
The results of exploratory factor analysis and confirmatory factor analysis uncover and underpin three building blocks (employee fidelity, immersion and perseverance) and indicate 14 indicators to reflect employees’ strong commitment on account of corporation’s citizenship endeavours.
Research limitations/implications
This measurement catalyst would function as a panacea while addressing the existing methodological gap (by conducting an all-inclusive micro-level exploration), conceptual gap (using the “extended view” of corporate citizenship) and contextual gap (through culture-specific examination). Also, it could complement the earlier macro-level investigations.
Practical implications
It would realistically support corporate practitioners in identifying how their good deeds of citizenship have been affecting the diverse sides of commitment among their most valued yet overlooked assets.
Originality/value
Corporate citizenship, a concept that has by now theoretical relevance for a company’s internal stakeholders and on the commitment, they manifested, can nonetheless obtain empirical significance as well through this micro-level instrument by divulging employees’ underlying facets of commitment.
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Itisha Jain and Rachita Gulati
This study analyzes the disparities and growth of higher education by constructing a composite index of higher education development (HEDI) across 31 Indian states and union…
Abstract
Purpose
This study analyzes the disparities and growth of higher education by constructing a composite index of higher education development (HEDI) across 31 Indian states and union territories (UTs) for the period from 2012 to 2021.
Design/methodology/approach
We develop an all-encompassing multidimensional index of higher education development (HEDI) by using a constrained “benefit-of-the-doubt” (BoD) model based on data envelopment analysis (DEA). The states and UTs are then ranked according to their respective HEDI scores.
Findings
The empirical findings reveal significant disparities in higher education development across states and UTs in India. States like Tamil Nadu, Chandigarh, and Puducherry exhibit higher performance. In contrast, Bihar, Odisha, and Tripura relatively show underdevelopment and need greater focus. The dimensions of outcome and infrastructure and financial resources are the most neglected and require greater attention in higher education.
Originality/value
The study is perhaps a pioneer in proposing a composite index to map the development of higher education across the Indian states and UTs using an innovative approach of DEA-based BoD methodology. The index provides educationists and policymakers with the current state of the spatial development of higher education, enabling the government to make informed decisions.
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Tung-Fei Tsai-Lin, Ming-Huei Chen, Hui-Ru Chi and Pei-Shan Chiang
Developing technological capabilities to enhance innovation performance is essential for firms to respond to external changes and competition. Based on the effect of…
Abstract
Purpose
Developing technological capabilities to enhance innovation performance is essential for firms to respond to external changes and competition. Based on the effect of organizational structure on organizational capability development, this study assesses whether a specific R&D organizational structure design can be used to develop different technological capabilities.
Design/methodology/approach
Combining organizational theory and the resource-based view as an integrated view, we propose several contrasting hypotheses to show the effects of three general R&D organizational structure designs (centralized, decentralized, and hybrid) on developing exploitative and explorative capabilities. We propose R&D slack as a moderator. 82 Taiwanese listed manufacturing firms were selected. Data on the firms' annual reports and their patent applications to the Taiwan Patent Office from 2005 to 2017 were collected.
Findings
Firms’ adoption of centralized and decentralized R&D structures has a significant positive effect on developing exploitative capability and an opposite effect on developing explorative capability. A high or low R&D slack can moderate the impact of R&D organizational structure on non-routine capability development.
Research limitations/implications
This study concludes that R&D organizational structure affects the development of different technological capabilities and that the effect of R&D organizational structure on the development of technological capabilities can be changed under the moderation of R&D slack, which means that the possibility of developing different technological capabilities under the same organizational structure will increase.
Practical implications
The top manager should consider the relationship between R&D structure design and technological capability development to manage the R&D routines to influence the generation of technological capabilities. Also, they must utilize the provision of R&D slack to modulate technological capability development.
Originality/value
This study reexamines the relationship between organizational structure and capability development. It shows that organizational structure can shape unique technological capabilities and that firms may be able to change structural elements through slack resources, enabling ambidexterity or dynamic capability development without organizational change.
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Bo Huang, Jing Dai and Jia Jia Lim
Blockchain-based traceability labels is increasingly adopted in supply chain, yet there is little empirical research to examine effectiveness from consumer perspective. Can…
Abstract
Purpose
Blockchain-based traceability labels is increasingly adopted in supply chain, yet there is little empirical research to examine effectiveness from consumer perspective. Can blockchain technology motivate consumers to purchase sustainable products? Drawing on signaling theory, this paper answers this question by comparing the effect of blockchain-based traceability labels with certification-based labels on consumer purchase intention of sustainable products. We further investigate consumers’ perception of sustainability level as a mediating variable and social enterprise as a boundary condition.
Design/methodology/approach
This study uses three online between-subject experiments with a total of 750 participants. The proposed hypotheses are tested using analysis of covariance (ANCOVA) as well as mediation analysis based on PROCESS macro.
Findings
The results suggest that (1) blockchain-based traceability labels lead to greater consumer purchase intention of sustainable products than certification-based labels; (2) such a positive effect of blockchain-based traceability labels occurs as consumers perceive a higher sustainability level; (3) however, the effect is attenuated when the company is a social enterprise.
Originality/value
This study contributes to the operations and supply chain management (OSCM) literature by studying the effectiveness of blockchain-based traceability labels from the overlooked yet emerging perspective of consumers. We provide a theoretical explanation and empirical evidence of how blockchain-based traceability labels influence consumer purchase intention during sustainable consumption compared with certification-based labels. We thus additionally contribute to the extant research on the intersection of blockchain and sustainability. Moreover, the incorporation of social enterprise as a moderator enriches the application of signaling theory on the context of sustainability signaling.
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