The construction industry has long been criticized for unethical conduct. The owner usually manages the contractor's opportunistic behaviors by employing a professional…
Abstract
Purpose
The construction industry has long been criticized for unethical conduct. The owner usually manages the contractor's opportunistic behaviors by employing a professional supervisor, but there is a risk of covert collusion between the supervisor and contractor. Based on the principal–agent theory and collusion theory, this paper aims to investigate optimal collusion-proof incentive contracts.
Design/methodology/approach
This paper presents a game-theoretic framework comprising an owner, supervisor and contractor, who interact and pursue maximized self-profits. Built upon the fixed-price incentive contract, cost-reimbursement contract, and revenue-sharing contract, different collusion-proof incentive contracts are investigated. A real project case is used to validate the developed model and derived results.
Findings
This paper shows that the presence of unethical collusion undermines the owner's interests. Especially, the possibility of agent collusion may induce the owner to abandon extracting quality information from the supervisor. Furthermore, information asymmetry significantly affects the construction contract selection, and the application conditions for different incentive contracts are provided.
Research limitations/implications
This study still has some limitations that deserve further exploration. First, this study explores contractor–supervisor collusion but ignores the possibility of the supervisor abusing authority to extort the contractor. Second, to focus on collusion, this paper ignores the supervision costs. What's the optimal supervision effort that the owner should induce the supervisor to exert? Finally, this paper assumes that the colluders involved always keep their promises. However, what if the colluders may break their promises?
Practical implications
Several collusion-proof incentive contracts are explored in a project management setting. The proposed incentive contracts can provide the project owner with effective and practical tools to inhibit covert collusion in construction management and thus safeguard construction project quality.
Originality/value
This study expands the organization collusion theory to the field of construction management and investigates the optimal collusion-proof incentive contracts. In addition, this study is the first to investigate the effects of information asymmetry on contract selection.
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Jianhua Zhang, Umair Zia, Muhammad Usman Shehzad and Sherani
Nowadays, it is hard to retain a knowledge monopoly since tacit knowledge has become essential for innovation and organizational effectiveness (ORP). This study analyzed the role…
Abstract
Purpose
Nowadays, it is hard to retain a knowledge monopoly since tacit knowledge has become essential for innovation and organizational effectiveness (ORP). This study analyzed the role of product innovation as a mediator in the relationship between the tacit knowledge management process (TKMP) and organizational performance. In addition, two moderating variables were examined: (1) Affective trust (AFT) between the tacit knowledge management process and product innovation relationship and (2) Task efficiency in product innovation and organizational performance (ORP) relationship.
Design/methodology/approach
Around 344 questionnaires were collected from various Chinese regions between February and April 2023 to conduct this study. The regression, mediation and moderation analyses on lower and higher-order data were evaluated using the SmartPLS approach.
Findings
The results validate that product innovation mediates the connection between managing tacit knowledge and the organization’s performance. Affective trust also plays a positive moderating role between tacit knowledge and product innovation. These results provide valuable theoretical and practical insights, substantiating various direct, indirect, mediate, and moderated effects hypotheses.
Research limitations/implications
The scope of the study was restricted to manufacturing companies; however, further research may broaden the model’s scope to include other industries. Furthermore, future research should continue to explore the role of task efficiency in the innovation process and identify strategies for enhancing task efficiency in organizations.
Practical implications
The study establishes the significance of effectively managing tacit knowledge for fostering product innovation. Company managers and leaders can promote employee trust, enhancing innovation capabilities and overall organizational effectiveness.
Originality/value
This study, involving dual moderation, explores the connections between processes of managing tacit knowledge, product innovation and organizational performance. It addresses research gaps, enriching the understanding of managing tacit knowledge, leading to organizational innovation and performance improvements. The study also highlights how affective trust is vital in strengthening the connection between TKMP and product innovation.
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Jing Wang, Ting-Ting Dong and Ding-Hong Peng
Green innovation in human-centric smart manufacturing (HSM-GI) has emerged as a new paradigm in innovation management for Industry 5.0. The evaluation analysis method is crucial…
Abstract
Purpose
Green innovation in human-centric smart manufacturing (HSM-GI) has emerged as a new paradigm in innovation management for Industry 5.0. The evaluation analysis method is crucial for measuring the development progress and guiding continual improvements of HSM-GI. Since this process of HSM-GI can be regarded as complex and interactive, a holistic picture is often required to describe the interrelations of its antecedents and consequences. In this respect, this study aims to construct a causality network indicator system and proposes a synergy evaluation method for HSM-GI.
Design/methodology/approach
Firstly, based on the Driver force-State-Response (DSR) causal-effect framework, this study constructs a holistic indicator system to analyze the interactions between environmental and human concerns of HSM-GI. Secondly, owing to the imprecision of human cognition and synergy interaction in the evaluation process, a flexible hesitant fuzzy (HF) superiority-inferiority synergetic evaluation method is presented. This method quantifies the strengths of causal relationships and expresses the incentives and constraints attitudes of humans. Finally, the proposed framework is applied to six HSMs in the electronic technology industry.
Findings
The driving force and state of the HSM-GI system exhibit an upward trend, while the response continues to decline due to changing market demands. The order and synergy degree have shown an increasing trend during 2021–2023, particularly significant for BOE and Haier Smart Home. HSM-GI systems with higher scores mostly have functional coordination and a coherent synergy structure.
Originality/value
This study demonstrates the proposed approach’s applicability and assists policymakers in formulating targeted strategies for green innovation systems.
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Odai Khamaiseh, Mohammad Alghababsheh, Saowanit Lekhavat and Mushfiqur Rahman
This study examines the impact of inter-organisational justice (i.e. distributive, procedural and interactional) in the buyer–supplier relationship on supply risk and, in turn, on…
Abstract
Purpose
This study examines the impact of inter-organisational justice (i.e. distributive, procedural and interactional) in the buyer–supplier relationship on supply risk and, in turn, on a firm’s marketing and financial performance.
Design/methodology/approach
A structured survey was administered both online and in-person to Jordan-based manufacturing companies. The 137 responses received were analysed using partial least structural equation modelling.
Findings
The study found that while establishing both procedural and interactional justice in the relationship has a negative impact on supply risk, promoting distributive justice, surprisingly, has no impact. Moreover, supply risk was found to be detrimental to the firm’s marketing and financial performance.
Research limitations/implications
This study considers only the direct role of inter-organisational justice in reducing supply risk. Future research could enhance our understanding of this role by exploring the underlying mechanisms and conditions that could govern it.
Practical implications
Managers can alleviate supply risk by ensuring procedural and interactional justice in the relationship through involving suppliers in the decision-making processes, consistently adhering to established procedures and communicating transparent and ample information.
Social implications
Addressing supply risk can help in maintaining community resilience and economic stability.
Originality/value
The study highlights inter-organisational justice as a new approach to mitigating supply risk. Moreover, by examining how supply risk can affect a firm’s marketing performance, it also highlights a new implication of supply risk. Furthermore, by exclusively examining the impact of supply risk on a firm’s financial performance, the study provides a more nuanced interpretation of the effect of supply risk and how it can be reduced.
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This study intends to extend the unified theory of acceptance and use of technology (UTAUT) model by integrating perceived enjoyment as an intrinsic motivation so as to…
Abstract
Purpose
This study intends to extend the unified theory of acceptance and use of technology (UTAUT) model by integrating perceived enjoyment as an intrinsic motivation so as to investigate factors influencing Chinese undergraduate English as a Foreign Language (EFL) students' intention to use ChatGPT for English learning.
Design/methodology/approach
A cross-sectional quantitative survey method research design was used in this study. Data were collected from 432 undergraduate students at two Chinese universities. The data analysis was carried out using SmartPLS 4, a computer software that employs the partial least squares structural equation modelling (PLS-SEM) technique. The analysis of the model was performed in two stages, including the assessment of reflective measurement model and structural model. The PLS predict was utilized to assess the model’s predicting power.
Findings
Findings showed that effort expectancy, performance expectancy, social influence and perceived enjoyment were positively related to Chinese undergraduate EFL learners' intention to use ChatGPT for English learning. Perceived enjoyment mediated the relationships between effort expectancy, performance expectancy, social influence and intention to use ChatGPT for English learning respectively.
Originality/value
Through incorporating the perceived enjoyment as an intrinsic motivation into the UTAUT model to explore factors that impact Chinese undergraduate EFL learners' intention to use ChatGPT for English learning, this study has extended the applicability of the UTAUT model and provide insights into factors affecting students' intention to utilize ChatGPT or other AI-based technologies for English learning.
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Yourong Yao, Zixuan Wang and Chun Kwok Lei
The purpose of this study is to investigate the influence of green finance on human well-being in China in the context of urbanization and aging population. It aims to explore the…
Abstract
Purpose
The purpose of this study is to investigate the influence of green finance on human well-being in China in the context of urbanization and aging population. It aims to explore the contributions of green finance in such demographic scenarios.
Design/methodology/approach
This study innovates and optimizes the calculation of the carbon intensity of human well-being (CIWB) index and strengthens the integrity of the assessment model for green finance development. It uses the serial multiple mediator model and moderation effect analysis to address the impact of green finance on human well-being in China on the provincial level from 2009 to 2020.
Findings
Green finance has a significant, positive and direct impact on human well-being. Simultaneously, it influences human well-being indirectly through three transmission channels. Urbanization and an ageing population are significant individual mediators through which green finance contributes to human well-being improvement. Notably, these two mediators also work together to transfer the promotional impact of green finance to human well-being.
Practical implications
The government can perfect the regulations to strengthen the market ecosystem to accelerate the development of green finance. Reforms on the administrative division to expand the size of cities with the implementation of ageing friendly development strategy is also necessary. Attracting incoming foreign direct investment in sustainable projects and adjusting public projects and trade activities to fulfil the sustainable principles are also regarded as essential.
Social implications
The findings challenge traditional views on the impact of aging populations, highlighting the beneficial role of green finance in improving well-being amidst demographic changes. This offers a new perspective on economic and environmental sustainability in aging societies.
Originality/value
A multi-dimensional well-being indicator, CIWB and the serial multiple mediator model are used and direct and indirect impacts of green finance on human well-being is exhibited. It offers novel insights on the transmission channels behind, identifies the mediating role of urbanization and ageing population and offers empirical evidences with strong academic and policy implications.
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Zizhong Zhang and Mingjiang Lu
Online health communities can be both supportive and vulnerable and highly rely on stable engagement from core members. Understanding the factors affecting core member churn is…
Abstract
Purpose
Online health communities can be both supportive and vulnerable and highly rely on stable engagement from core members. Understanding the factors affecting core member churn is vital. This study examines a hair-loss-related online health community, taking a meso-level community approach. It investigates how users’ potential social capital, proactive social engagement and received social support in the community influence their churn.
Design/methodology/approach
This study collected the complete dataset spanning 13 years from a hair-loss-related online health community in mainland China. It identified 4,270 core users with over ten posted messages each, along with their associated text. Social network analysis and survival analysis were then used to calculate user node centrality and create a hazard model for user churn.
Findings
The findings indicate that increased social capital and social support can help prevent churn. However, higher social engagement alone does not directly reduce users’ likelihood to withdraw. Instead, users are more likely to stay in the community when highly engaged if they also receive substantial social support. Social support emerges as a critical factor in this mechanism.
Originality/value
This study innovatively adopts a meso-level community perspective, investigating user churn within an online health community for individuals with a self-limiting condition – hair loss. The research probes the interactive effects of user engagement and social support on churn within the online health community. Advice on sustaining member participation is given based on the findings as well as Chinese culture.
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Ting Li and Fenghua Wang
This paper aims to examine the effects of both transient and chronic loneliness on consumers’ variety-seeking (VS) behavior and to identify the various underlying mechanisms…
Abstract
Purpose
This paper aims to examine the effects of both transient and chronic loneliness on consumers’ variety-seeking (VS) behavior and to identify the various underlying mechanisms involved.
Design/methodology/approach
Four studies were adopted to clarify how transient and chronic loneliness affect consumers’ VS behavior.
Findings
Both transient and chronic loneliness promote consumers’ VS behavior. More importantly, the effect of transient loneliness on VS behavior is driven by perceived loss of control, whereas the effect of chronic loneliness on VS behavior is driven by need for uniqueness and sensation-seeking.
Research limitations/implications
To the best of the authors’ knowledge, this research is the first to explore the differential roles of transient and chronic loneliness on VS behavior, which may open new avenues for future research. First, future research could investigate moderators that influence the impacts of transient and chronic loneliness on VS behavior. Second, future research could examine different participant populations and use cognitive neuroscience techniques to further verify the differential roles of these two types of loneliness on VS behavior.
Practical implications
This research contributes to marketing practice by providing practical guidance on how to effectively design different marketing strategies to promote VS for consumers with different types of loneliness. For consumers with transient loneliness, marketers can benefit from a concerted focus on improving consumers’ sense of control. Yet, for consumers with chronic loneliness, marketing strategies that improve consumers’ need for uniqueness will be more effective.
Originality/value
This research contributes to the literature on loneliness and consumer behavior, which has largely overlooked the distinct roles of different types of loneliness (i.e. transient vs chronic loneliness) in influencing consumer behavior. Specifically, this paper conducted a comparative analysis of the impacts of transient and chronic loneliness on consumers’ VS behavior and proposed that transient and chronic loneliness promote consumers’ VS behavior through divergent underlying mechanisms.
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Ting Chen, Zongqiang Ren, Da Wei and Kanghao Chen
Embodied intelligent robots are the iconic productivity of the Industry 4.0 era, and their potential to bring about a productivity surge mainly comes from the driving force of…
Abstract
Purpose
Embodied intelligent robots are the iconic productivity of the Industry 4.0 era, and their potential to bring about a productivity surge mainly comes from the driving force of robots on innovation rather than efficiency. However, the dynamic impact of robots on the innovation capability of enterprises has not been empirically tested.
Design/methodology/approach
This study integrates panel vector autoregression and threshold effects to investigate this dynamic relationship by a multi-level analysis based on data of Chinese A-share manufacturing listed enterprises.
Findings
(1) The short-term momentum of industrial robot applications (IRA) on exploitative innovation (EII) is significant and the long-term momentum on exploratory innovation (ERI) is stronger. (2) EII affected by IRA is the main source of short-term total factor productivity (TFP) growth, while ERI is the driving factor for long-term TFP growth. (3) The impact of IRA on TFP exhibits a double-threshold effect based on ERI and follows a “stepped” incremental pattern. The promoting effect of IRA on TFP will significantly increase only when ERI surpasses certain thresholds.
Originality/value
Industrial robots accelerate the potential productivity growth in the long term, mainly coming from the augmented contribution of ERI, providing reference and inspiration for enterprises to fully utilize the endogenous growth potential of robots and implement innovation strategies. It also provides forward-looking guidance for organisations to undertake adaptive changes for the forthcoming AI economic revolution.
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Sultan Alzyoud, Shobana Nair Partington and Ala' Omar Dandis
In the current turbulent and highly competitive environment, hotels’ management is under pressure to be innovative and improve their products and services continuously to meet and…
Abstract
Purpose
In the current turbulent and highly competitive environment, hotels’ management is under pressure to be innovative and improve their products and services continuously to meet and exceed guests’ expectations. Therefore, the primary objective of this study is to develop and test a framework of the factors that can promote employee psychological safety and help drive employee innovation in hotels in the UK.
Design/methodology/approach
A survey questionnaire was constructed and distributed to employees in four- and five-star hotels in the UK. Non-probability convenience sampling was performed in this study. Structural equation modeling (SEM) was used to test the research’s model and hypotheses.
Findings
The findings revealed a positive and significant association between psychological safety and employee innovation. Furthermore, psychological safety was found to fully mediate the influence of leader inclusiveness, respectful relationships at work and autonomy on employee innovation. Also, leader inclusiveness and role clarity were discovered to be associated with autonomy, whereas proactive personality was found to be related to employee innovation directly. The outcomes also showed that a proactive personality fully mediates the impact of autonomy and respectful relationships on employee innovation.
Originality/value
This study presents an original chain-mediation model that illustrates the mechanism of how employee innovative behavior can be encouraged by focusing on the mediation of psychological safety. To the best of the authors’ knowledge, this study is among the first attempts to shed light on the role of psychological safety in promoting employee innovation in the hotel sector.