Search results
1 – 5 of 5YunYing (Susan) Zhong, Timothy Bottorff, Jianwen Li, Ladda Thiamwong and Susanny J. Beltran
This study aims to examine the conceptual and empirical operations of hospitality at its intersections with health care, which includes medical and senior care.
Abstract
Purpose
This study aims to examine the conceptual and empirical operations of hospitality at its intersections with health care, which includes medical and senior care.
Design/methodology/approach
This study conducts a systematic review of literature on hospitality in health care published in hospitality, tourism and leisure journals spanning from 1990 to 2023. A total of 50 studies meeting the inclusion criteria are reviewed, providing insights into how hospitality is conceptualized, its practical implementation and the proposed outcomes in health-care settings.
Findings
Hospitality in health care is conceptualized by hospitality scholars in three main ways: as service functions, as a service exchange and as an organizational culture. There is a significant overlap between the notion of hospitality and the concept of person-centered care in gerontology and health-care literature. Also, hospitality contributes positively to patient/resident experiences, organizational performance and societal impacts.
Research limitations/implications
The study is limited by its focus solely on the theoretical and practical aspects of hospitality in health care within hospitality, tourism and leisure journals, excluding relevant literature from gerontological and health-care journals.
Originality/value
Interdisciplinary research requires scholars from different disciplines to develop a common language and understanding of key concepts. This study presents the conceptual and practical domains of hospitality and its relevancy to health-care research and offers future directions to strengthen the interdisciplinary research between hospitality, health care and gerontology.
Details
Keywords
Lijia Guo, Tine Van Bortel, Chiara Lombardo, Steven Martin, David Crepaz-Keay, Shari McDaid, Oliver Chantler, Lucy Thorpe, Susan Solomon, Alec Morton, Antonis Kousoulis and Gavin Davidson
The COVID-19 pandemic and associated restrictions created a range of potential additional stressors for families, particularly for parents living with children. This study aims to…
Abstract
Purpose
The COVID-19 pandemic and associated restrictions created a range of potential additional stressors for families, particularly for parents living with children. This study aims to explore whether there were any differences in the mental health and emotional experiences of those living with children, and those who were not, during the pandemic and related lockdowns; and whether there were any specific risk factors associated with these mental health outcomes and emotional experiences.
Design/methodology/approach
Regression analyses of ten-wave repeated cross-sectional surveys between May 2020 and November 2021 on a total sample of 42,529 UK adults, which measured mental health with a range of pleasant and unpleasant emotional experiences. The interaction effects of living with children and age as well as marital status were tested.
Findings
During the pandemic, individuals who were living with children were more likely to feel hopeful (OR: 1.1) and grateful (OR: 1.163), less likely to feel hopeless (OR: 0.918) and lonely (OR: 0.799), while more likely to feel guilty (OR: 1.185), unprepared (OR: 1.195) and pressurised (OR: 1.14), than those not living with children. More nuanced findings and diverse emotional experiences were also found in people of different age groups and marital statuses.
Originality/value
This study has highlighted that being parents and living with children could be important factors of emotional distress, especially during the special circumstances of the pandemic and lockdowns, drawing on the large-scale national data.
Details
Keywords
Boyung Suh, Andrew Sanghyun Lee, Sookyung Suh, Stacy Sattovia, Anna T. Cianciolo and Susan Thompson Hingle
This study aims to represent the initial impact analysis of a human resource development (HRD) intervention – the Center for Human and Organizational Potential (cHOP) – for…
Abstract
Purpose
This study aims to represent the initial impact analysis of a human resource development (HRD) intervention – the Center for Human and Organizational Potential (cHOP) – for faculty and staff at an academic medical center in the Midwestern US. cHOP seeks to unleash faculty and staff potential and advance organizational outcomes by fulfilling employees’ basic psychological needs, posited by self-determination theory (SDT, Ryan and Deci, 2000): competence, autonomy and relatedness.
Design/methodology/approach
Using Cianciolo and Regehr’s (2019) layered analysis framework as a guide, the authors conducted a program evaluation to analyze, in-depth, the nature and impact of two representative cHOP programs: Accelerate and BOOST. Specifically, the authors examined whether the implementation of these programs was consistent with SDT, as reflected in participants’ reported program experiences (i.e. “Did the intervention, in fact, occur as intended?”). The authors also examined program outcomes and opportunities for improvement based on program participants’ voices (i.e. did the intervention, implemented as intended, work?). Because SDT is a theory of individual motivation, the authors identified a need to evaluate outcomes at the individual level and beyond, broadly exploring what would happened if program participants’ basic psychological needs had been addressed. The aim was to determine the potential downstream consequences of intrinsically motivated faculty and staff, while promoting divergent thinking on program impact and sustainability.
Findings
Participants reported experiences suggest that Accelerate and BOOST addressed all three psychological needs and strengthened their intrinsic motivation to advance their leadership and career development and improve the performance of their teams and departments. These outcomes suggest the potential for impact at the individual level and beyond, such as the institution and external, professional societies.
Research limitations/implications
The study assessed two representative programs among cHOP’s many offerings. A comprehensive study of cHOP’s impact, directly linking psychological need fulfillment and organizational impact, is beyond the scope of a single study and requires further research.
Social implications
The authors suggest expanding scholarly discussions in the HRD and health professions education (HPE) literature to characterize the promise of HRD-HPE partnerships and to account for their impact more fully.
Originality/value
The study contributes to both HRD and HPE scholarship by providing a layered account of academic medical center (AMC) faculty and staff development using an HRD approach; and examining the impact of a theory- and evidence-based novel HRD intervention (i.e. cHOP) at the individual level and beyond in an AMC context.
Details
Keywords
This content analysis examines the historical representation of Margaret Sanger within trade books. From the framework of the historiography, this paper unpacks how common…
Abstract
Purpose
This content analysis examines the historical representation of Margaret Sanger within trade books. From the framework of the historiography, this paper unpacks how common curricular resources depict an American icon with a complicated past.
Design/methodology/approach
In this paper, the author conducted a content analysis of biographies and expository compilations featuring Sanger. The entire data pool were sampled and analyzed.
Findings
The trade books, particularly the biographies, historically represented Sanger in most categories. Sanger's international direct action and eugenics were two misrepresented areas. Expository compilations, with more limited space than biographies, contained more omissions and minimized or vague depictions of key areas. Findings did not appear dependent upon date of publication.
Originality/value
This study explores an icon of America's free speech battles and birth control rights at a time when culture wars are shaping current events. No researchers have previously explored Sanger's historical representation within trade books.
Details
Keywords
Rakesh Belwal, Maryam Al Fazari and Shwaky Mansour
This study examines the condition of working women within Oman’s socioeconomic framework, emphasizing their underrepresentation in senior management, the effects of workplace…
Abstract
Purpose
This study examines the condition of working women within Oman’s socioeconomic framework, emphasizing their underrepresentation in senior management, the effects of workplace constraints on career progression and solutions to enhance opportunities for women in leadership roles.
Design/methodology/approach
The study used a mixed-methods approach, incorporating both quantitative and qualitative analyses. The quantitative phase involved a survey of 215 Omani professionals − 87 male and 128 female, with data analysed using IBM SPSS 28 and SmartPLS 4. Analyses included measures of central tendency and deviation as well as PLS SEM-based path analysis and multigroup analyses.
Findings
The inclusion of women positively influences their career advancement, while harassment and gender discrimination hinder progress. Gender discrimination has a more substantial effect at lower and middle levels but is less impactful at the top level. Harassment affects women over 40 more significantly, with little impact on younger women. Additionally, domestic gender roles particularly hinder the career advancement of women in the 31–40 age group.
Practical implications
The practical consequences encompass the establishment of mentorship programmes, the provision of networking opportunities and the promotion of gender equity awareness. These programmes promote an inclusive workplace, facilitating women’s professional growth. Mentorship and networking offer crucial assistance and connections, whereas growing awareness of gender biases fosters equity and equal treatment for all employees. These initiatives jointly foster a more equal work environment.
Social implications
By implementing sustainable measures and fostering a culture of equity and inclusivity, Oman can prevent gender discrimination and further solidify its commitment to gender equality. This will create an environment where everyone, regardless of gender, has equal opportunities to succeed and thrive.
Originality/value
This research is distinctive within the Omani setting, as no previous studies have explicitly examined women’s career progression from a socioeconomic perspective.
Details