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This study conducts a systematic literature review (SLR) on social inclusion within upstream supply chains, targeting a notable literature gap in modern SCM discourse. By delving into this critical, yet underexamined, domain, this study spotlights the pressing need to incorporate social inclusion practices, particularly as global supply chains face increased scrutiny over their social ramifications. It examines social inclusion’s intricacies, offering practical insights for industry professionals to adopt, so that trustworthy social inclusion practices can proliferate across their upstream supply chains, thereby making a substantial contribution to both theoretical understanding and practical application.

Employing five search queries across two leading academic databases, this investigation reviewed 86 articles that examined social issues related to social inclusion in the upstream supply chain. Via content analysis, this study aims to answer essential research questions and employs statistical bibliometric analyses to investigate the collected data further.

This study’s findings establish a definition of social inclusion within the upstream supply chain and present a conceptual framework delineating levers and indicators for evaluating such practices. Through rigorous analysis, it becomes apparent that mechanisms such as supplier compliance, collaboration and development are crucial for promoting social inclusion; however, their importance differs at various levels of suppliers in multi-tiered supply chains. Furthermore, a methodological matrix is introduced for assessing social inclusion practices’ efficacy, equipping practitioners with a roadmap for developing and executing strategies that extend social inclusion efforts throughout the supply chain, as well as emphasising these levers through monitoring, assessment and application of six specified indicators.

This study contributes to the dialogue surrounding upstream supply chain management by spotlighting social inclusion practices, addressing the literature gap in comprehending how social inclusion dynamics operate within upstream supply chains and outlining a distinct direction for forthcoming research. By highlighting the pressing importance of enhancing social inclusion practices, this study not only enriches the theoretical landscape but also lays the groundwork for subsequent empirical studies aimed at deciphering the complexities and practical hurdles associated with the efficient execution of these practices.

This paper aims to provide a starting point to discuss how social enterprises can drive systemic change in terms of social impact through operations and supply chain management.

This paper reviews existing literature and the four papers in this special issue and develops a conceptual framework of how social enterprises and their supply chains create social impact and further enable systematic change.

Our paper finds that social impact and systemic change can be shaped by social enterprises at three different levels of analysis (organization, supply chain and context) and through three enablers (cognitive shift, stakeholder collaboration and scalability). Such dimensions are used to position current literature and to highlight new research directions.

This paper proposes a novel understanding of operations and supply chain management in social enterprises intended as catalysts for systemic change. Based on this premise we distinguish different practices and stakeholders to be considered when studying social impact at different levels. The conceptual framework introduced in the paper provides a new pathway for future research and debate by scholars engaged at the intersection of social impact, sustainable operations and supply chain management.

This paper investigates the role of nexus supplier transparency, which involves the collective information disclosure to the public by second-tier nexus suppliers, as an alternative mechanism for mitigating buyer environmental, social and governance (ESG) risk exposure. We also examine buyer supply network accessibility as a moderating factor that facilitates collecting detailed information and undertaking corrective actions accordingly.

We collected a sample of 428 focal buyer firms and their supply networks up to third-tier suppliers. Data were obtained from Bloomberg and RepRisk databases. We identified critical nexus suppliers using data envelopment analysis (DEA) and tested hypotheses using regression analysis.

The results show that the benefits of nexus supplier transparency, such as reducing buyer ESG risk exposure, differ depending on the type of nexus supplier disclosing information and buyer supply network accessibility. Informational nexus supplier transparency was found to be beneficial. However, the results revealed the double-edged sword of monopolistic nexus supplier transparency, which benefits buyers with higher levels of accessibility but increases risk exposure for buyers with lower accessibility.

This study demonstrates that the transparency of critical second-tier suppliers mitigates buyer ESG risk exposure by providing information about lower tiers in the supply network. Challenging the notion of the focal buyer as the main orchestrator of supply chain initiatives, our alternative perspective opens a new avenue for risk management in multi-tier supply chains.