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1 – 10 of 151Trang N.T. Ho, Dat Nguyen, Tu Le, Hang Thanh Nguyen and Son Tran
This study aims to investigate whether the changes in gender composition of bank board affects Vietnamese bank stability efficiency.
Abstract
Purpose
This study aims to investigate whether the changes in gender composition of bank board affects Vietnamese bank stability efficiency.
Design/methodology/approach
This research covers a panel of 27 commercial banks in Vietnam over a 14-year period from 2007 to 2020. The two-step system generalized method of moments is used to estimate the gender diversity–Vietnamese bank stability efficiency nexus.
Findings
The authors find that a greater degree of board gender diversification enhances bank stability efficiency and reduces bank risk-taking in Vietnam. The relationship between gender diversity and the stability efficiency of Vietnamese banks is still valid under the influence of regulatory capital sufficiency and during the financial crisis. These findings are robust to alternative proxies for risk indicators and consistent with the perspectives of stakeholder and behavior theory.
Originality/value
Although this research revisits the relationship between gender diversity and bank risk-taking, it is the first attempt to explore the role of women on board in enhancing the stability efficiency of banks, using the stochastic frontier approach. These findings shed light on the function of gender diversity as a governance instrument for mitigating risk in an emerging market context.
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Steven J. Bickley, Ho Fai Chan, Bang Dao, Benno Torgler, Son Tran and Alexandra Zimbatu
This study aims to explore Augmented Language Models (ALMs) for synthetic data generation in services marketing and research. It evaluates ALMs' potential in mirroring human…
Abstract
Purpose
This study aims to explore Augmented Language Models (ALMs) for synthetic data generation in services marketing and research. It evaluates ALMs' potential in mirroring human responses and behaviors in service scenarios through comparative analysis with five empirical studies.
Design/methodology/approach
The study uses ALM-based agents to conduct a comparative analysis, leveraging SurveyLM (Bickley et al., 2023) to generate synthetic responses to the scenario-based experiment in Söderlund and Oikarinen (2018) and four more recent studies from the Journal of Services Marketing. The main focus was to assess the alignment of ALM responses with original study manipulations and hypotheses.
Findings
Overall, our comparative analysis reveals both strengths and limitations of using synthetic agents to mimic human-based participants in services research. Specifically, the model struggled with scenarios requiring high levels of visual context, such as those involving images or physical settings, as in the Dootson et al. (2023) and Srivastava et al. (2022) studies. Conversely, studies like Tariq et al. (2023) showed better alignment, highlighting the model's effectiveness in more textually driven scenarios.
Originality/value
To the best of the authors’ knowledge, this research is among the first to systematically use ALMs in services marketing, providing new methods and insights for using synthetic data in service research. It underscores the challenges and potential of interpreting ALM versus human responses, marking a significant step in exploring AI capabilities in empirical research.
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Hayat Hocine, Friha Khelfaoui, Y. Al-Douri, Keltouma Boudia, Fabien Fontaine-Vive, Ouafaa Sadouki, Amel Slamani, Kadda Amara, Mawloud Belabbas, Fadila Belkharroubi and M. Ameri
The mechanical properties, including elastic constants and moduli, indicate the material’s stiffness and stability. Our calculations reveal that CuMg2GaS4 is a direct bandgap…
Abstract
Purpose
The mechanical properties, including elastic constants and moduli, indicate the material’s stiffness and stability. Our calculations reveal that CuMg2GaS4 is a direct bandgap semiconductor, 2.18 eV. A detailed analysis of the electronic structure provides an insight into the bonding characteristics and charge distribution within the material.
Design/methodology/approach
This work presents a comprehensive investigation of the structural, electronic, optical, mechanical properties of the CuMg2GaS4 compound using density functional theory (DFT) calculations. Unlike its counterpart CuMg2InS4, which exhibits a tetragonal WS structure, CuMg2GaS4 is found to be an energetically stable in the monoclinic phase.
Findings
The calculated effective masses of electrons (0.38 m0) and holes (1.28 m0) suggest promising charge carrier mobility within the compound. Furthermore, based on the evaluation of electronic structure and optical absorption properties of CuMg2GaS4 in relation with the redox potentials of water, this demonstrates its potential as a promising candidate for efficient photocatalytic water splitting under visible light irradiation. These findings contribute to the understanding of the structural and functional properties of CuMg2GaS4 and pave the way for its potential applications in optoelectronic and energy conversion devices.
Originality/value
The prime novelty is to employ ab initio self-consistent Full-Potential Linearized augmented plane wave + local orbital method (FP-LAPW + lo) and investigate the properties of CuMg2GaS4 of structural, mechanical, thermodynamic stabilities, linear optical response.
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Shiva Sadat Mostafavi and Alexis Mavrommatis
This paper aims to offer an integrated framework for branded apps (BAs) that highlights research gaps and points to areas for future research.
Abstract
Purpose
This paper aims to offer an integrated framework for branded apps (BAs) that highlights research gaps and points to areas for future research.
Design/methodology/approach
Using a systematic literature review approach, the authors analyzed more than 100 articles published between 2009 and the present. This research used databases such as SCOPUS, Web of Science, EBSCO and Elsevier’s Science Direct, with a particular focus on articles listed in the 2021 ABS index. The reviewed papers were coded and organized into four categories in terms of themes and concepts: antecedents, mechanisms, outcomes and moderators.
Findings
The study identified four types of antecedents (app benefits, personal traits, brand benefits and others) that influence outcomes via cognitive, affective and a mix of both mechanisms, which is termed multipaths. The authors classified outcomes into five areas (financial gains; app benefits; brand benefits; customer benefits; and others). Moderators were grouped into four types (customer individuality; app features; brand characteristics; and others). The authors concluded by recommending promising directions for future research. Specifically, the authors suggested an inverted U-shaped relationship between escapism and customer responses to BAs.
Originality/value
This paper focused exclusively on BAs, differentiating them from other mobile apps. The authors integrated nearly 100+ studies conducted over two decades. This integrated model serves as a guiding tool for understanding the past, present and future of BAs.
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Culturally and linguistically diverse (CLD) families of children with developmental disabilities (DD) often face more significant challenges in obtaining services than families of…
Abstract
Culturally and linguistically diverse (CLD) families of children with developmental disabilities (DD) often face more significant challenges in obtaining services than families of typical children. It is critical for these families to build and improve their family resilience at the early stage when their children are newly diagnosed with disabilities. This paper explores how to integrate family resilience theory into daily Parent to Parent support to strengthen family resilience for CLD families of children with disabilities to better prepare them for future challenges, crises, and uncertainties. Using a case study design that includes interviews and surveys, we recruited CLD parents of children newly diagnosed with disabilities and provided adapted services to these parents for about three months. This paper explores the adapted Parent to Parent practices and outcomes from the perspectives of cultural brokers who offer the adapted daily support. Findings highlighted the promising outcomes of the adapted support model for CLD families of children with disabilities and identified challenges during the support process. Further research is needed to confirm the findings.
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Thi Kim Quy Hoang, Mai Dong Tran and Tien Minh Dinh
This study draws on insights from the theory of conservation of resources to explore the impact of servant leadership (SL), creative adaptability (CA), and psychological…
Abstract
Purpose
This study draws on insights from the theory of conservation of resources to explore the impact of servant leadership (SL), creative adaptability (CA), and psychological well-being (PWB) on the service recovery performance (SRP) of employees. More specifically, the objective of this study is twofold: one to ascertain whether employees' service recovery performance would increase significantly after their exposure to SL, and two, to determine whether CA and PWB serially mediate the link between SL and SRP.
Design/methodology/approach
To analyze the data collected from a sample of 371 air service providers’ front-line employees (FLEs), partial least squares structural equation modeling (PLS-SEM) was performed.
Findings
The result indicated that SL was positively related to SRP. Likewise, the results of the serial mediation analysis showed that CA and PWB independently and serially mediated the SL-SRP relationship. This study makes significant contributions to the literature on SL and SRP.
Originality/value
This study adds to the growing body of research on how FLEs effectively deal with customers who are dissatisfied with their service failure experiences. Specifically, this research expands on previous results by proving the favorable effect of leadership style on FLE’s service recovery performance. In addition, the current study examines how effective service recovery is by assessing the employee’s resources based on COR theory. Finally, this research provides new insight into the influence of SL on SRP through the serial mediation of CA and FLE’s well-being.
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Ky Nam Nguyen, Quang Anh Phan and Ngoc Minh Nguyen
This paper aims to examine the management status quo of archaeological heritage in Vietnam seen in the case of Vuon Chuoi, a complex of Bronze Age sites located in Central Hanoi…
Abstract
Purpose
This paper aims to examine the management status quo of archaeological heritage in Vietnam seen in the case of Vuon Chuoi, a complex of Bronze Age sites located in Central Hanoi, which has been believed to be Hanoi’s first human settlement. Like other archaeological sites located in urban areas, this site has been under threat of destruction caused by land encroachment pressure. Although researchers have long waged a campaign for preservation, the dissensus among key stakeholders and the dispute over responsibility have left this site at the heart of an interminable polemic over legislation.
Design/methodology/approach
This research utilises a qualitative approach, and the primary data were collected throughout multiple field trips in 2019 and 2020. Several open-ended interviews were conducted with various state and nonstate actors involved in the Vuon Chuoi Complex’s management process. The discussion was also supported by analysing related legal documents retrieved from national archives and official online directories.
Findings
This paper dissects the current legislative and administrative framework applied in governing heritage in general and archaeological sites in Vietnam, in particular. The results indicate that existing flaws in Vietnam’s legal system are detectable, and the unsystematic organisation has led to deferment of the decision-making processes. Also, there is an apparent difference found in the attitude of the bodies in charge toward the treatment of listed and unlisted sites.
Originality/value
This research outlines that in the wake of urbanisation and industrialisation in Vietnam, a consensus among key stakeholders and an inclusive legal system are required to help preserve archaeological sites in urgent need of attention. Although several Vietnamese laws and regulations have been put into practice, they have shown critical barriers and gaps in conserving Vietnamese cultural heritage.
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Leila M. Marcano Nieves, Juan C. Sosa-Varela, Maribel Ortiz and Francisco Montalvo
This study investigates the impact of top management’s networking capabilities on the organizational networking and absorptive capacities of small and medium-sized enterprises…
Abstract
Purpose
This study investigates the impact of top management’s networking capabilities on the organizational networking and absorptive capacities of small and medium-sized enterprises (SMEs) in Puerto Rico. This study aims to enhance understanding of how top management influences the networking behaviors that drive SME performance.
Design/methodology/approach
Data were collected from Puerto Rican SMEs and analyzed using multi-item reflective indicators on a five-point Likert scale. Partial least squares structural equation modeling was used to test the hypotheses and explore relationships between networking capabilities and absorptive capacities.
Findings
The study finds that top management’s networking capabilities are predominantly reactive, significantly impacting information acquisition, opportunity enabling and weak-tie resource mobilization. Both potential and realized absorptive capacities are critical for SMEs to leverage resources for competitive advantage.
Research limitations/implications
Further research is needed to explore how these findings apply to other regions or industries and expand on the role of proactive networking in enhancing SME competitiveness.
Practical implications
The study underscores the importance of refining proactive and reactive networking capabilities to sustain competitive advantage in dynamic environments.
Social implications
Puerto Rico’s unique economic context, including natural disasters and economic downturns, makes the findings relevant for SMEs in similar regions that rely on strong networks for resilience.
Originality/value
This research contributes to the dynamic capabilities literature by confirming SMEs’ proactive and reactive networking dimensions. It also offers a unique perspective by focusing on Puerto Rican SMEs facing distinct economic and social challenges.
Objetivo
Este estudio investiga el impacto de las capacidades de networking de la alta dirección en las redes organizacionales y las capacidades de absorción de las pequeñas y medianas empresas (PYMEs) en Puerto Rico. La investigación tiene como objetivo mejorar la comprensión de cómo la alta dirección influye en los comportamientos de networking que impulsan el desempeño de las PYMEs.
Diseño/metodología/enfoque
Se recopilaron datos de PYMEs puertorriqueñas y se analizaron utilizando indicadores reflexivos de múltiples ítems en una escala Likert de cinco puntos. Se empleó el modelo de ecuaciones estructurales de mínimos cuadrados parciales (PLS-SEM) para probar las hipótesis y explorar las relaciones entre las capacidades de networking y las capacidades de absorción.
Resultados
El estudio encuentra que las capacidades de networking de la alta dirección son predominantemente reactivas, lo que impacta significativamente en la adquisición de información, la habilitación de oportunidades y la movilización de recursos a través de vínculos débiles. Tanto las capacidades de absorción potenciales como las realizadas son fundamentales para que las PYMEs aprovechen los recursos para obtener una ventaja competitiva.
Originalidad/valor
Esta investigación contribuye a la literatura sobre capacidades dinámicas al confirmar las dimensiones proactivas y reactivas de networking en las PYMEs. También ofrece una perspectiva única al centrarse en las PYMEs de Puerto Rico que enfrentan desafíos económicos y sociales particulares.
Limitaciones de la investigación/implicaciones
Se necesita más investigación para explorar cómo estos hallazgos se aplican a otras regiones o industrias y para profundizar en el papel del networking proactivo en la mejora de la competitividad de las PYMEs.
Implicaciones prácticas
El estudio subraya la importancia de perfeccionar las capacidades de networking proactivas y reactivas para mantener una ventaja competitiva en entornos dinámicos.
Implicaciones sociales
El contexto económico único de Puerto Rico, incluidas las catástrofes naturales y las recesiones económicas, hace que los hallazgos sean relevantes para PYMEs en regiones similares que dependen de redes sólidas para su resiliencia.
Objetivo
Este estudo investiga o impacto das capacidades de networking da alta gestão nas redes organizacionais e nas capacidades de absorção das pequenas e médias empresas (PMEs) em Porto Rico. A pesquisa visa melhorar a compreensão de como a alta gestão influencia os comportamentos de networking que impulsionam o desempenho das PMEs.
Desenho/metodologia/abordagem
Os dados foram coletados de PMEs porto-riquenhas e analisados usando indicadores reflexivos de múltiplos itens em uma escala Likert de cinco pontos. Foi utilizado o modelo de equações estruturais de mínimos quadrados parciais (PLS-SEM) para testar as hipóteses e explorar as relações entre as capacidades de networking e as capacidades de absorção.
Resultados
O estudo conclui que as capacidades de networking da alta gestão são predominantemente reativas, impactando significativamente a aquisição de informações, a habilitação de oportunidades e a mobilização de recursos através de vínculos fracos. Tanto as capacidades de absorção potenciais quanto as realizadas são fundamentais para que as PMEs aproveitem os recursos para obter vantagem competitiva.
Originalidade
Esta pesquisa contribui para a literatura sobre capacidades dinâmicas ao confirmar as dimensões proativas e reativas de networking nas PMEs. Também oferece uma perspectiva única ao focar nas PMEs de Porto Rico, que enfrentam desafios econômicos e sociais distintos.
Limitações da pesquisa/implicações
Mais pesquisas são necessárias para explorar como esses achados se aplicam a outras regiões ou indústrias, além de expandir o papel do networking proativo no aumento da competitividade das PMEs.
Implicações práticas
O estudo destaca a importância de aperfeiçoar as capacidades de networking proativas e reativas para manter a vantagem competitiva em ambientes dinâmicos.
Implicações sociais
O contexto econômico único de Porto Rico, incluindo desastres naturais e crises econômicas, torna os achados relevantes para PMEs em regiões semelhantes que dependem de redes sólidas para sua resiliência.
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Vu Hong Son Pham, Nguyen Thi Nha Trang and Chau Quang Dat
The paper aims to provide an efficient dispatching schedule for ready-mix concrete (RMC) trucks and create a balance between batch plants and construction sites.
Abstract
Purpose
The paper aims to provide an efficient dispatching schedule for ready-mix concrete (RMC) trucks and create a balance between batch plants and construction sites.
Design/methodology/approach
The paper focused on developing a new metaheuristic swarm intelligence algorithm using Java code. The paper used statistical criterion: mean, standard deviation, running time to verify the effectiveness of the proposed optimization method and compared its derivatives with other algorithms, such as genetic algorithm (GA), Tabu search (TS), bee colony optimization (BCO), ant lion optimizer (ALO), grey wolf optimizer (GWO), dragonfly algorithm (DA) and particle swarm optimization (PSO).
Findings
The paper proved that integrating GWO and DA yields better results than independent algorithms and some selected algorithms in the literature. It also suggests that multi-independent batch plants could effectively cooperate in a system to deliver RMC to various construction sites.
Originality/value
The paper provides a compelling new hybrid swarm intelligence algorithm and a model allowing multi-independent batch plants to work in a system to deliver RMC. It fulfills an identified need to study how batch plant managers can expand their dispatching network, increase their competitiveness and improve their supply chain operations.
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This research aims to explore the influence of leadership skills (technical, human and conceptual) on organisational citizenship behaviour (OCB) with the mediating role of…
Abstract
Purpose
This research aims to explore the influence of leadership skills (technical, human and conceptual) on organisational citizenship behaviour (OCB) with the mediating role of organisational culture in Vietnamese libraries.
Design/methodology/approach
A quantitative methodology was selected to achieve the objective of this research. Data were gathered through paper/pencil surveys from 201 participants working in various Vietnamese libraries. The convergent validity, consistency reliability and discriminant validity of measures were validated challenged via Stata 15.1 software. The findings of the proposed hypotheses were examined via regression analysis.
Findings
The results partially supported the hypothesis that leadership skills significantly predict OCB. Regarding the relationship between leadership skills and organisational culture, only human skill significantly affected bureaucracy culture. In turn, only bureaucracy culture significantly affected the OCB of individuals (OCBI) and OCB of organisations (OCBO). Finally, bureaucracy culture significantly mediated the relationship between human skill, OCBI and OCBO.
Originality/value
This study opens the scope of research on leadership skills in Vietnamese libraries by exploring three main gaps in the extant studies of leadership approach, namely, the influence of three leadership skills on OCB, the role of leadership in promoting organisational culture and the underlying mechanism through which leadership skills contribute to OCB with the mediation of organisational culture. The implications of the research are discussed.
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