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Article
Publication date: 26 December 2024

Federico Barbieri, Luca Cannava, Claudia Colicchia and Sara Perotti

Logistics practitioners face a significant challenge in meeting local and international regulations and the United Nations' Sustainable Development Goals (SDGs) due to the…

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Abstract

Purpose

Logistics practitioners face a significant challenge in meeting local and international regulations and the United Nations' Sustainable Development Goals (SDGs) due to the complexities of measuring and assessing the CO2e emissions of logistics processes. This challenge is pronounced in distribution processes, where the literature currently lacks a structured approach based on existing guidelines and regulations or real-case implementation examples.

Design/methodology/approach

To analyse the environmental performance of distribution processes, a model with Visual Basic for Applications (VBA) algorithms compliant with the Global Logistics Emissions Council (GLEC) framework was developed. An integrative review identified key elements for evaluating the environmental impact of distribution processes, leading to model development. The model was validated through a business case in the agri-food supply chain, demonstrating its applicability and enabling the analysis of optimisation scenarios.

Findings

The findings suggest potential savings in CO2e emissions of up to 50% by improving vehicle efficiency and maximising vehicle capacity utilisation. Further savings of up to 30% are highlighted for the business case company by increasing intermodal transport modes use.

Originality/value

This study offers several academic and managerial contributions. On the one hand, it offers a structured approach to assess the environmental performance of the logistics distribution processes based on a comprehensive European standard and enriches the literature by providing an industrial application of GLEC framework guidelines. On the other hand, it empowers logistics practitioners with a model to assess the environmental impact of distribution processes, and it enables an enhanced decision-making process in selecting transport modes to achieve the company’s sustainability goals.

Details

Benchmarking: An International Journal, vol. 32 no. 11
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 5 October 2023

Jean Robert Kala Kamdjoug, Serge-Lopez Wamba-Taguimdje and Martin Tchoukoua

This research paper aims to explore the added value of knowledge management (KM) and its antecedents for innovation and organizational performance (OP) in marginal healthcare…

241

Abstract

Purpose

This research paper aims to explore the added value of knowledge management (KM) and its antecedents for innovation and organizational performance (OP) in marginal healthcare organizations.

Design/methodology/approach

Using insights from the resource-based view and knowledge-based theory of the firm, the model explains the effects of technology capabilities (TC) and organizational culture (OC) on the KM process, process innovation (PIN), administrative innovation (AIN) and OP. The authors used partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) to analyze data collected from 168 healthcare practitioners in Cameroon using a survey.

Findings

The authors reveal that TC and OC positively impact some KM components. Knowledge sharing (KS), knowledge acquisition (KA) and responsiveness to knowledge (RK) influence PIN, while only PIN and KA influence OP. FsQCA provided several configurations that lead to high OP within healthcare centers. As a result, the results are adaptable to any healthcare center that wishes to set up one or more KM processes.

Research limitations/implications

Given that the results will help the health workforce make concerted decisions about medical care, the authors contribute significantly to the definition and optimization of KM in healthcare by implementing various processes and policies to ensure the continued existence of high-quality and outstanding healthcare systems. The KM propositions will enable healthcare centers to: (1) improve the quality of patient care through collegiality in medical practice; (2) optimize processes in the patient care chain; and (3) leverage knowledge gained though knowledge sharing among the medical team. The propositions open up avenues for future research in addition to providing practical implications for healthcare center practitioners.

Originality/value

This study sheds new empirical light on the relationships between KM antecedents and processes, innovation and OP in healthcare centers. This research is one of the few to examine the relationship between TC, OC, KM processes, innovation and OP in developing countries. This paper aims to fill this gap and inform future research concerning KM in the healthcare sector. Further, this study goes beyond testing the PLS-SEM approach's hypotheses by applying fsQCA to provide practical and comprehensive knowledge on how to increase the efficiency of a healthcare center through KM.

Details

Information Technology & People, vol. 38 no. 1
Type: Research Article
ISSN: 0959-3845

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