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This study examines whether customer-perceived employee competence (CPEC) furthers customer loyalty through justice perception and affection, and whether gender and service failure moderate these relationships.

Data were collected from 535 customers of five Indian rural banks administering the questionnaire. The questionnaire gathered information on sociodemographics and measured constructs using standard inventories. The data were analyzed using structural equation modeling.

The results reveal that when the effects of age are controlled for, CPEC enhances attitudinal and behavioral loyalty. The effects of CPEC partially influence attitudinal and behavioral loyalty through justice perception and customer affection. Attitudinal loyalty also promotes behavioral loyalty. With a few exceptions, stronger (weaker) effects are observed for female (male) gender and low (high) service failure, including CPEC influencing loyalty and justice perception, justice perception impacting customer loyalty and affection, customer affection promoting loyalty and attitudinal loyalty furthering behavioral loyalty.

Customers need competent employees to address bank service failure. CPEC fosters justice perception and affection, which in turn increases customer loyalty to the bank.

Nowadays fossil fuel prices have increased; therefore, consumption of energy reduction has become a significant issue. Hence, this study aims to explore energy-efficient mechanical devices and their energy management.

This study focused on numerical analysis of various factors, including pressure drop, sensitivity, heat transfer and friction factor. This study compared the performance of two different arrangements of the heat exchanger: flat tube and staggered circular tube. This study also investigated the impact of varying coolant volume fractions.

This numerical analysis compares the geometric properties of flat and circular tube cross-sections while considering the flow of nanofluid inside and air outside. The current experimental investigation specifically examines the temperature-dependent characteristics (specific heat capacity, viscosity, density and thermal conductivity) of the stable ternary hybrid nanofluid mixture composed of Al₂O₃, CuO and TiO₂.

While several researchers have conducted numerical investigations on laminar flow in circular tubes, only a few studies are available on flat tube heat exchangers that use nanofluids just for internal flow. Furthermore, there is no simultaneous study on internal and exterior flow. Therefore, more investigation is necessary to examine the combined three-dimensional examination of shapes and their thermal-hydraulic influence using hybrid nanofluids.

This paper is the genesis for robots and robotic technology and their introduction to the Caribbean Academic library community. This paper aims to explore the specific areas that this technology can improve as well as their adaptability and dynamic yet multifaceted nature it possesses.

A thorough assessment of literature was done of all developed libraries that are employing the services of robots and robotic technology in their daily operations. Additionally, a meticulous analysis was done of all Caribbean Libraries that have explored, are currently exploring or actively explored the implementation of robots and robotic technology for effective use in their libraries.

Seamless functionality as well as the reduction of mundane repetitive tasks by library staff is at the fore. Efficacy and heightened levels of accuracy are also found to be a great factor for implementation as well as speed of retrieval and offsite storage are further benefits to the implementation of robots and robotic technology.

This research primarily assessed material on robotics and robotic technology that offers unprecedented efficacy and accuracy in the processing of information and tasks assigned as well as smooth location and retrieval of library material resulting in reduction in wait time for all library users.

To the best of the author’s knowledge, this paper is the first of its kind and is intended to trigger a “light bulb” in the minds of decision-makers and managers of Library spaces as to the potential robots and robotic technology has on fostering greater levels of efficacy in certain key areas of libraries and help improve user services while adding to the theoretical body of knowledge available in the field on this fast rising area.

This paper aims to present an analytical approach for the determination of helical gear tooth geometry and introduces the necessary parameters. Tooth geometry including tooth chamfer, involute curve, root fillet, helix as well as tooth microgeometry can be obtained using the presented approach.

The presented analytical approach involves deriving the equivalent equations at the transverse plane rather than the normal plane. Moreover, numerical evaluation of microgeometry modifications is presented for tooth profile, tooth lead and flank twist.

An analytical approach is presented and equations are derived and explained in detail for helical gear tooth geometry calculation, including tooth microgeometry. Method 1, which was presented by Lopez and Wheway (1986) for obtaining the root fillet, is examined and it is proven that it does not work accurately for helical gears, but rather it works perfectly in the case of spur gears. Changing the normal plane parameters in Method 1 to the transverse plane ones does not give correct results. Two alternative methods, namely, Methods 2 and 3, are developed in the current research for the calculation of the tooth root fillet of helical gears. The presented methods and also the numerical evaluation presented for microgeometry modification are examined against the geometry obtained from Windows LDP software. The results show very good agreement, and it is feasible to apply the approach using the presented equations.

In the gear design process, it is important to model the correct gear tooth geometry and deliver all related dimensions and calculations accurately. However, the determination of helical gear tooth geometry has not been presented adequately by equations to facilitate gear modelling. The detailed helical gear tooth root has been enveloped using software tools that can simulate the cutter motion. Deriving those equations, presented in this article, provides gear design engineers and researchers with the possibility to model helical gears and perform design calculations in a structured, applicable and accurate method.

This study aims to delve into the impact of the Pradhan Mantri Jan Arogya Yojana (PMJAY) on the well-being and quality of life of beneficiaries in Surat City of India. Employing correlation and regression analyses, the study uncovers significant correlations between Awareness, Healthcare Utilisation, and Financial Burden Reduction with well-being outcomes.

The investigation employs a structured questionnaire to gather data from 250 beneficiaries, exploring the relationships between Awareness, Healthcare Utilisation, Financial Burden Reduction, Well-Being and quality of Life. The data was collected using a structured questionnaire using a survey method.

The results highlighted the crucial role of Awareness in empowering beneficiaries to make informed healthcare decisions, positively influencing their well-being. Furthermore, the study underscores how active engagement with PMJAY's healthcare services enhances well-being. The mitigation of financial burdens emerges as a pivotal factor, signifying the program's efficacy in improving beneficiaries' quality of life.

The comprehensive model presented in this study reveals that PMJAY's multifaceted approach is pivotal in promoting enhanced well-being and quality of life among beneficiaries. These findings affect public health policies seeking to create holistic interventions that holistically address vulnerable populations' healthcare access, financial burdens, and overall well-being.