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This study aims to examine how an organization’s innovation capability could influence research and development (R&D) performance. It also investigates if industry–academic knowledge transfer has a moderating relationship between organizational innovation capability and exploration and exploitative innovation in improving the R&D performance of the organizations.

Based on the literature and dynamic capability view, a conceptual model was developed and then validated using the partial least squares-structural equation modeling technique considering 387 responses from academicians and industry personnel.

The study found that industry–academic knowledge transfer has a significant moderating impact toward improving innovation capability, organizations’ R&D performance and exploration innovation. However, it has an insignificant moderating impact on improving innovation capability and exploitative innovation.

Organizational innovation capability is characterized by both exploratory and exploitative innovation. Both types of innovation support the R&D performance of an organization. Also, organizations that closely work with academic institutions could gain significant R&D knowledge from academic expertise. This study provides food for thought for the academic community as well as industry policymakers.

There are significant opportunities for academic institutions to gain practical knowledge from industry which can help them to accelerate their R&D activities. However, transferring knowledge between industry and academia has challenges related to intellectual property, patents and so on. Not much research has been conducted in this area. Thus, the proposed research model is unique and adds to the existing literature.

The purpose of this study is to assess the impact of consumption values on customer satisfaction and intention to consume millet-based foods. This study examines both tangible and intangible values of the millet-based food to the customer.

Based on consumption value theory (CVT), the present study evaluates the impact of consumption value factors such as emotional, epistemic, health, price, prestige and taste/quality values on satisfaction and intention to use millet-based foods and develops a unique research model. Later, leveraging a dataset comprising more than 410 responses from Pune city in India, a rigorous empirical examination of the proposed model was conducted employing SmartPLS 4.0 software.

The study's finding unveils both the significant and insignificant impacts of various consumption values, both from the tangible and intangible consumption value perspectives on satisfaction and intention to consume millet-based foods. The study also provides a validated food consumption model which can be used for other similar food consumption behaviour of the customers.

This study provides insights as to how different consumption values impact the satisfaction of the customers for the millet-based food. This study illuminates additional aspects of the tangible and intangible factors impacting the satisfaction level of customers to consume millet-based products. Also, this is a cross-sectional study, and the respondents are only based in Pune, India. Thus, the study results cannot be generalised.

This study employs CVT to explore the unexplored impact of consumption values on satisfaction and intention to use millet-based foods, which is unexplored in the past literature. Moreover, this study develops a theoretical model with high explanatory power, and the research model adds value to the existing body of literature from areas such as food preference, consumer behaviour and value consumption insights.

The purpose of this study is to provide a holistic view of how the different dimensions of absorptive capacity (AC) impact reverse knowledge transfer (RKT). Although the importance of AC has been realized in knowledge and RKT literature, scholars have hardly explored the differentiated importance of each component of AC. When knowledge leads to competitive advantage, understanding the differentiated contribution will help enhance the impact of AC on RKT. This becomes even more important for emerging economy multinationals (EMNCs), which struggle in the global market and suffer from various liabilities. Therefore, this study focuses on the multidimensional impact of AC on RKT from Indian multinational subsidiaries based in developed nations to their parent firm.

This study is a quantitative study. The authors tested the research model using a structural equation modeling design based on survey data collected from subsidiaries (in developed economies) of Indian multinationals.

The results show that acquisition, assimilation and transformation components of AC have positive impact on RKT. However, the authors found that the exploitation dimension has no impact on RKT.

To the best of the authors’ knowledge, the research design is original and this is the first study on the impact of all components of AC on RKT. AC is one of the most widely researched variables in knowledge literature, including different versions of Zahra and George’s concept of AC. However, its impact has not been explored much in RKT literature. This study addresses this gap and extends the literature on AC and RKT. The advantages of this study can be seen at the team and organization level.

The study aims to assess how e-agri supply chain coordination (SCC), supply chain integration (SCI) and competitive capabilities (COC) impact both market performance (MO) and operational performance (OP). It particularly emphasizes the critical role of information flow for the benefit of farmers, intermediaries and end-consumers, shedding light on the broader implications of these factors within the agricultural supply chain.

Data are collected online from farmers, intermediaries engaged in buying/supplying agri-products and consumers using a semi-structured questionnaire of 25 items adapted from the extant literature measuring SCC, SCI, COC, OP and MP. The survey instrument is validated for its reliability, convergent and discriminant validity tests. Purposive and convenient sampling is used for data collection. Finally, 280 responses were analyzed using SEM to conclude the study.

Findings underscore information flow’s significance in the e-agri supply chain, addressing various stakeholders’ needs. Technical excellence, featuring robust transaction capabilities and cost-effective maintenance is pivotal. Enhanced supply chain coordination fosters integration and efficient information sharing, enhancing agricultural market performance and sectoral efficiency.

The study explores technology adoption, understands information flow and coordination impact, enhances efficiencies, empowers farmers and promotes transparency, sustainability and consumer benefits.

The study promotes efficient information flow, digital adoption, collaborative planning, tech investment and enhanced responsiveness for agricultural sector managers.

The study bridges the rural-urban divide, empowering farmers, providing fair pricing, sustainable practices, transparency, informed consumers, responsible consumption and income distribution.

The novelty of this study lies in its comprehensive information flow study, new theoretical model and e-agri-specific sub-constructs that define coordination and integration, aiding efficiency and competitiveness.

This study presents a systematic review of “employee happiness” research from 1991–2023. In this way, this study aims to critically appraise the existing literature, and synthesize themes, thereby, paving a clearer understanding of the construct, along with providing the future research agenda.

By adopting a systematic approach, this study followed scientific procedures and rationales for systematic literature reviews for article selection. A total of 57 articles were finally chosen after a careful examination from 110 selected journals.

The current study identified three major themes after evaluating the selected literature on Employee happiness: (1) work, family and personal blend, (2) organizational support, and (3) Ebullience sentiment. Amidst an ambiguous usage of several related constructs in employee happiness research, the review provided a clear definition of “employee happiness” along with proposing crucial research directions.

There is a lack of systematic reviews on employee happiness in the existing literature. Thus, by far, this effort is one of the earliest endeavors that researchers undertook toward understanding employee happiness.

This research aims to study the effects of mindfulness and self-compassion in addressing COVID-19 phobia issues. To date, not a single study has examined the influence of these constructs on COVID-19 phobia amongst frontline employees (FLEs) in the services sector. In this context, the present study examined the association between FLE’s trait mindfulness and COVID-19 phobia and the mediating effect of self-compassion on this relationship.

Data were collected using 335 FLEs working in the Indian services sector, and the analysis was undertaken using the PROCESS macro of Hayes (2018).

FLE's trait mindfulness was found to influence COVID-19 phobia negatively, and the mediation role of self-compassion was also noted. Findings for the COVID-19 phobia composite and its four facets are discussed.

Corporate leaders could encourage mindfulness and self-compassion training helping in buffering the negative issues associated with COVID-19 phobia among FLEs.

It is one of the few studies conducted in the South-Asian context that highlights how mindfulness can help enhance self-compassion among frontline service sector employees while guiding them to overcome COVID-19 phobia. This could be the first study to examine the mediating effects of self-compassion in the relationships between mindfulness and COVID-19 phobia.

The study identifies barriers all stakeholders face in the returns management process. The pressing issue of online product returns significantly erodes the net profit margins, demanding urgent action. Existing returns management systems are often complex, time-consuming and costly, failing to address this issue effectively. In this regard, persuasive technologies like gamification can effectively influence behaviour and enhance motivation towards reducing return by striking a balance between psychological and behavioural factors. Therefore, the study proposes a framework that combines the theory of planned behaviour and Octalysis to identify intentions to reduce product return rates in the e-commerce business.

A qualitative exploratory research design using a multiple case study-based approach with in-depth interviews conducted with 96 varied stakeholders was used to provide insights into the behavioural aspects for reducing return rates in e-commerce.

The results reveal three facets of effective returns management in e-commerce. Customers and delivery partners prioritize return processes, policies and rewards, emphasizing efficiency. Meanwhile, mid- and strategic-level employees are optimistic about return process enhancements. Interdepartmental integration and cross-functional communication are found to be vital, suggesting the need for a gamified framework in returns management.

This research enriches the returns management literature on gamification solutions and responds to the need for theoretical anchoring by applying the theory of planned behaviour at the organizational level to improve efficiency and customer centricity in the return process.

Generation Z (GenZers) significantly influences sustainability-related issues in emerging economies like India. Literature on sustainability suggests exploring ways to enhance their sustainable behavior, especially for food and clothing products, which have detrimental consequences despite being essential. Mindfulness is often proposed as a factor that could potentially influence sustainability. However, the empirical association between mindfulness and sustainable consumption behavior (SCB) and the underlying pathways remain underexplored. Therefore, this study aims to advance the empirical understanding of how GenZers’ trait mindfulness affects their SCB for food and clothing.

Based on a time-lagged study involving responses from 519 Indian GenZers (college students aged 18–24 years) the authors examined two models (one for SCB related to food and one for clothing) to explore the direct relationships and mediating factors between trait mindfulness and SCB.

GenZers with higher levels of trait mindfulness are more likely to influence their SCB for food and clothing. Besides, in both models, self-regulation, self-compassion and prosocialness mediate the association between trait mindfulness and SCB.

Mindfulness and its intervening variables are promising for positively driving SCB for food and clothing. Marketers and policymakers can consider these findings to strategize and encourage sustainable consumption, particularly among GenZers.

This seminal study uses the reperceiving theory to empirically validate the relationship between GenZers’ trait mindfulness and SCB for food and clothing.

The purpose of this study is to develop a protective coating system on mild steel panel incorporating epoxidized natural rubber with acrylic polyol resin.

In this work, a novel attempt is made to develop binder coatings using epoxidized natural rubber-based material and an organic resin (acrylic resin) for corrosion protection on metal substrate. Seven different samples of multifunctional coatings are developed by varying the compositions of epoxidized natural rubber (ENR) and acrylic resin. The properties of the developed coatings have been characterized using analytical methods such as Fourier transform infrared spectroscopy (FTIR) and electrochemical impedance spectroscopy (EIS). EIS has been carried out for 30 days to evaluate the corrosion resistance after immersing into 3.5 wt.% of sodium chloride. Cross hatch cut tester (CHT) has been used to study the adhesive properties. UV–Visible Spectroscopy (UV–Vis) was also used to assess changes in the coating-film transparency of the natural rubber-based coating systems in this study.

The developed coatings have formed uniform layer on the substrate. CHT results show excellent adhesion of the coatings. Higher concentrations of ENR have higher transparency level, which reduces when the acrylic concentration increases. FTIR analysis confirms the crosslinking that occurred between the components of the coatings. Based on the impedance data from EIS, the incorporation of natural rubber can be an additive for the corrosion protection, which has the coating resistance values well above 108Ω even after 30 days of immersion.

The blending method provides a simple and practical solution to improve the strength and adhesion properties of acrylic polyol resin with epoxidized natural rubber. There is still improvement needed for long-term applications.

The work has been conducted in our laboratory. The combination of natural rubber-based materials and organic resins is a new approach in coating research.

Technology uptake in supply chains frequently encounters challenges when immediate, tangible benefits are not evident. Therefore, this article's central objective is to pinpoint the risks affecting the integration of supply chain technologies for enduring outcomes. Subsequently, these risks will be organized into a hierarchical structure, facilitating a clearer comprehension of their direct and indirect interconnections.

A combined TISM and quantitative approach has been used to build the hierarchal structure and to validate the direct, and indirect relationship among risks adopting supply chain technologies. A total of 41 respondents participated in the TISM survey, which resulted in creating a level hierarchical structure. Further, 233 responses are used for the quantitative study using SEM to validate the model obtained from TISM.

The study's findings indicated the social risks come out with the highest driving power. This includes the fear of job displacement, community disparity and change in the work culture of an organization. At the same time, technological risks can cause system integration, scalability issues, obsolesce compatibility issues, system failures and supply chain sustainability issues.

The novelty of the study can be found in the developed framework and its subsequent confirmation via quantitative evaluation. TISM provides the theoretical foundation, while a quantitative investigation is carried out to verify this theory.