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1 – 10 of 26Hui Ting Lim, Ali Vafaei-Zadeh, Haniruzila Hanifah and Davoud Nikbin
Current developments in the FinTech payment industry have shown a rapid revolution in Industry 4.0, and understanding the factors affecting individual acceptance of facial…
Abstract
Purpose
Current developments in the FinTech payment industry have shown a rapid revolution in Industry 4.0, and understanding the factors affecting individual acceptance of facial recognition payment (FRP) is crucial. Hence, this study aims to evaluate the benefits and risks of FRP system adoption in Malaysia.
Design/methodology/approach
The perceived risks and benefits framework is adopted as the foundation in this study to examine the various risks and benefits that users perceive, along with the trust factor, to study the relationships between these variables. Data were collected via an online questionnaire, and the hypotheses were tested using Partial Least Squares analysis on 277 responses.
Findings
The results revealed that perceived risk is a significant predictor of users' intention to use the FRP system. Privacy risk and financial risk significantly influence perceived risks, while security risk does not. Although convenience, perceived ease of use and perceived trust positively influence perceived benefits, perceived benefits do not significantly influence adoption intention. Moreover, perceived trust negatively affects perceived risks while positively affecting both perceived benefits and adoption intention. Additionally, personal innovativeness moderates the relationship between perceived risks and the intention to use the FRP system.
Practical implications
This study helps policymakers and service providers understand individuals’ concerns and expectations regarding FRP systems. It aids practitioners in developing strategies to build trust, address innovativeness differences and mitigate risks, serving as a roadmap for integrating these systems into Malaysia's financial landscape.
Originality/value
This study distinguishes itself from prior research by evaluating FRP system adoption in Malaysia through the lens of perceived risks and benefits framework. It also explores personal innovativeness as a moderator, examining its impact on the relationship between usage intention and perceived risks and benefits. Additionally, it highlights perceived trust as a crucial factor influencing individuals' intention to adopt FRPs.
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Rong Fu, Xiangyi Kong, Lifang Gao and Lina Zhao
By integrating insights from cognitive style literature and person-environment fit theory, our study aims to explore which type of entrepreneurs are more inclined to initiate…
Abstract
Purpose
By integrating insights from cognitive style literature and person-environment fit theory, our study aims to explore which type of entrepreneurs are more inclined to initiate humor behaviors, the circumstances under which such behaviors are more likely to be employed within entrepreneurial teams and the specific benefits of humor behaviors for initiators.
Design/methodology/approach
This paper analyzes humor behaviors in entrepreneurial teams through a three-wave time-lagged field survey of 227 entrepreneurs in China.
Findings
We find that entrepreneurs with higher creating style are more likely to exhibit humor, making them more popular within entrepreneurial teams. Additionally, the positive relationship is amplified in the presence of high levels of conflict.
Originality/value
Previous studies provide substantial evidence of the positive effects of humor behaviors on their recipients in the workplace; however, there has been limited focus on the antecedents of humor behaviors and the benefits for the humor initiators. Our study addresses the gaps by providing empirical evidence that creating style of entrepreneurs may promote humor behaviors, particularly in the context of conflicts within entrepreneurial teams, and such behaviors could elevate entrepreneurs’ social acceptance within teams.
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Wenyi Cao, Lu Chen, Rong Tang, Xinyuan Zhao, Anna S. Mattila, Jun Liu and Yan Qin
Based on affective events theory, this research attempted to investigate how negative gossip about organizational change drives employees to experience negative emotions and…
Abstract
Purpose
Based on affective events theory, this research attempted to investigate how negative gossip about organizational change drives employees to experience negative emotions and direct their aggression toward customers.
Design/methodology/approach
We conducted a scenario-based experiment (Study 1) and a multiwave field survey (Study 2) to test our hypotheses.
Findings
The results show that (1) negative emotions mediate the relationship between change-related negative gossip and displaced aggression toward customers; (2) perceived organizational constraints strengthen the relationship between change-related negative gossip and negative emotions; (3) future work self-salience weakens the relationship between change-related negative gossip and negative emotions; and (4) change-related negative gossip has a strengthened (weakened) indirect effect on displaced aggression via negative emotions when employees have high perceived organizational constraints (future work self-salience).
Originality/value
The study expands research on organizational change and displaced aggression and provides practical implications for managing organizational change.
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Heesup Han, Sung In Kim, Jin-Soo Lee and Inyoung Jung
This study aims to discover factors and configurations that influence customers’ acceptance behaviors to investigate the current hospitality industry using service robots.
Abstract
Purpose
This study aims to discover factors and configurations that influence customers’ acceptance behaviors to investigate the current hospitality industry using service robots.
Design/methodology/approach
A mix of symmetrical and asymmetrical modeling methods was used for the data analysis. The symmetrical modeling was used to find the net effects, whereas asymmetrical modeling was adopted to find the combined configurations for hotel guests’ robot service acceptance behaviors.
Findings
The results revealed the significant effect of innovativeness, willingness to be a lighthouse customer, personal norms and concern about service robot performance on acceptance behaviors. In addition, the complex solution models using characteristics of tech-forward consumers, norms and attitude and uncertainty and concern were found.
Practical implications
The study shows directions to hotel marketers, to help them make customers adopt service robots.
Originality/value
The study explored customer service robot acceptance behaviors based on comprehensive theoretical backgrounds, including the technology acceptance model, theory of planned behavior, norm activation model and service robot acceptance model.
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Ying Zhao, Hongdi Xu, Guangyan Liu, Yanting Zhou and Yan Wang
Digital transformation and innovation-driven development have become an international consensus. The purpose of this paper is to examine the effects of relationships, mechanisms…
Abstract
Purpose
Digital transformation and innovation-driven development have become an international consensus. The purpose of this paper is to examine the effects of relationships, mechanisms and economic consequences between digital transformation and enterprise innovation quality in order to provide a benchmark for developing countries to implement digital transformation strategies and innovation-driven strategies and provide a major support for economic recovery in the post-coronavirus disease 2019 (COVID-19) era.
Design/methodology/approach
Using microdata from A-share listed enterprises in Shanghai and Shenzhen from 2010 to 2021, this study examines the relationship between digital transformation and enterprise innovation quality and further reveals the internal logic and economic consequences of digital transformation to improve enterprise innovation quality through the mediating effect and moderating effect models.
Findings
The results demonstrate that digital transformation is beneficial for improving enterprise innovation quality. The heterogeneity test demonstrates that digital transformation has a larger effect on improving enterprise innovation quality in non-state-owned enterprises and eastern enterprises in China. The mechanism test demonstrates that digital transformation can improve enterprise innovation quality by improving internal control quality and analyst attention. Furthermore, with the increase in enterprise innovation inputs, digital transformation plays a significantly stronger role in improving enterprise innovation quality. The extended analysis demonstrates that digital transformation can significantly improve enterprise financial performance by improving innovation quality.
Research limitations/implications
First, the construction of the core explanatory variable digital transformation index in this study is based on the Python data analysis software, which calculates the frequency of digital transformation in the text of the business situation analysis portion of the annual report of the listed companies and then obtains the degree of digital transformation of the company in this year. There may be some deviation from the degree of digital transformation in the actual production and operation of enterprises. Second, in addition to internal control quality and analyst attention, are there other mediating mechanisms for the impact of digital transformation on the quality of enterprise innovation? Third, whether the moderating effect of innovation input on digital transformation and innovation quality is related to human capital factors of the research and development (R&D) team, such as the technical background of R&D personnel, etc.
Originality/value
This study enriches the relevant theories of digital transformation and broadens the research boundaries of digital transformation and enterprise innovation. This study's result provides an empirical basis for enterprises to improve enterprise innovation quality and financial performance from the perspective of digital transformation at the micro level and points out specific practical directions, combining theory with practice.
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Hongyu Ma, Yongmei Carol Zhang, Federico Guillermo Topolansky Barbe and Mark Stuart
There is a pressing need for research on the difference in entrepreneurial performance influenced by the integration of migrant workers’ psychological capital and entrepreneurial…
Abstract
Purpose
There is a pressing need for research on the difference in entrepreneurial performance influenced by the integration of migrant workers’ psychological capital and entrepreneurial opportunity identification. In addition, there is limited research on the association of entrepreneurial performance with different dimensions of psychological capital and how these dimensions affect the entrepreneurial performance of migrant workers. This research will partially address this gap in knowledge by assessing the influence of psychological capital and entrepreneurial opportunity identification on the entrepreneurial performance of migrant workers in China.
Design/methodology/approach
This paper conducts a theoretical analysis of psychological capital, entrepreneurial opportunity identification and entrepreneurial performance and proposes a theoretical model of entrepreneurial opportunity identification acting as the intermediary role between psychological capital and the entrepreneurial performance of migrant workers. Based on the data collected from 899 rural households in Shaanxi Province, a structural equation model and a bootstrap method are used to verify the association between psychological capital, entrepreneurial opportunity identification and entrepreneurial performance.
Findings
Both entrepreneurial opportunity identification and psychological capital are conducive to the improvement of entrepreneurial performance. However, the entrepreneurial opportunity identification is found to exert a more significant impact on the entrepreneurial performance of migrant workers than psychological capital does. Findings have also revealed that the intermediary role of entrepreneurial opportunity identification is more prominent in the relationship between adventure and innovation and the entrepreneurial performance of migrant workers than that of self-confidence and optimism and entrepreneurial performance of migrant workers.
Originality/value
Based on the results of empirical analysis, the paper proposes corresponding policy recommendations for guiding migrant workers to capitalize on their psychological capital, identify entrepreneurial opportunities, weigh up entrepreneurial risks and ultimately improve their entrepreneurial performance.
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This paper aims to identify the impact of the new ambient air quality standards (AAQS) on firm innovation.
Abstract
Purpose
This paper aims to identify the impact of the new ambient air quality standards (AAQS) on firm innovation.
Design/methodology/approach
Taking listed companies from 2009 to 2014 as the research object, the authors focus on the quasinatural experiment of the pilot policy of the new AAQS and apply the time-varying difference-in-differences (DID) method to conduct the empirical test.
Findings
The authors find that the new AAQS has a negative effect on firm innovation, and this negative impact may be caused by the increased environmental expenditures following the implementation of the new AAQS. Furthermore, the authors find that firm profitability and state ownership weaken this negative effect, but the effect of the degree of industrial pollution is statistically insignificant.
Originality/value
The study is an initial effort to explore the causal effect of the new AAQS on firm innovation. This study enriches the literature on the impact of environmental regulations on firm innovation and provides some reference value for the formulation of environmental regulation policies in developing countries.
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Ruolin Ding, Xiayu Chen, Shaobo Wei and Jiawen Wang
Live streaming e-commerce, which integrates real-time video interaction with online shopping, has quickly become a popular sales channel. It not only allows for immediate feedback…
Abstract
Purpose
Live streaming e-commerce, which integrates real-time video interaction with online shopping, has quickly become a popular sales channel. It not only allows for immediate feedback but also builds a sense of trust and connection between streamers and consumers. Drawing on the elaboration likelihood model (ELM), we investigate how central and peripheral route factors affect consumers’ trust building and purchase intentions. Additionally, we identify consumer involvement as a key moderator affecting the relationship between central route factors and trust in product as well as the relationship between peripheral route factors and trust in streamer.
Design/methodology/approach
To test the research model, we collected data from 423 consumers on TaoBao Live.
Findings
The findings show that information completeness, accuracy and currency positively affect trust in the product, while perceived physical characteristic similarity, streamer humor attractiveness and passion attractiveness positively affect trust in the streamer. Trust in the streamer positively influences trust in the product, which subsequently impacts purchase intention. Moreover, involvement moderates the effects of information accuracy, currency, perceived physical characteristic similarity and passion attractiveness on trust.
Originality/value
First, we examine the direct influence of product- and streamer-related cues on consumer trust and purchase intention through distinct pathways. Second, we adopt ELM to explain the process of consumer trust building by investigating how central and peripheral route factors influence purchase intention through consumer trust in live streaming settings. Third, we incorporate involvement as a crucial moderator, shedding light on the boundary conditions of trust building in live streaming e-commerce.
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Taozhi Zhuang, Haojie Ji, Ying Wang, Hongjuan Wu and Meiling Zeng
Globally, co-production is of great significance in promoting neighborhood regeneration. However, in the Chinese context, characterized by a governance system with strong…
Abstract
Purpose
Globally, co-production is of great significance in promoting neighborhood regeneration. However, in the Chinese context, characterized by a governance system with strong government discourse power and a tradition of passive public participation, co-production has faced significant challenges. To address issues, this paper aims to deeply understand the co-production behaviors and strategy choices of local governments and residents in the co-produced neighborhood regeneration.
Design/methodology/approach
An evolutionary game approach was utilized as the research method to analyze the interest interactions between the two parties, the differences and similarities in strategy choices and the influencing factors in government and resident-initiated project types, respectively. Chongqing was selected as the case area for empirical analysis, with data derived from project materials and in-depth interviews.
Findings
This study revealed dynamic interactions between local governments and residents, significant differences between the two project types regarding co-production levels, the positive role of residents' perceived loss and the effect of marginal benefits on critical influencing factors.
Originality/value
Drawing upon co-production theory, this paper elucidates how different levels of co-production are implemented and highlights the differences between the two types of neighborhood regeneration projects within governance systems characterized by strong state discourse power and a lack of public participation tradition. It addresses current issues and provides critical references for government policymakers and urban planners to make informed decisions and promote co-produced neighborhood rehabilitation projects.
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Peerzada Munaqib, Sheikh Basharul Islam, Mushtaq Ahmad Darzi, Mohd Abass Bhat, Essam Hussain Al Lawati and Shagufta Tariq Khan
This research aims to examine how health consciousness, social identity, self-identity, trust and willingness to pay premium impact individuals’ intention to make green purchases…
Abstract
Purpose
This research aims to examine how health consciousness, social identity, self-identity, trust and willingness to pay premium impact individuals’ intention to make green purchases, which in turn influences organic purchasing behavior. Additionally, the study tried to examine the moderating effect of willingness to pay premium.
Design/methodology/approach
Utilizing a purposive sampling approach, a questionnaire survey was used to gather information from 452 customers in India. The conceptual model was assessed, and the research hypotheses were examined using partial least squares structural equation modeling.
Findings
The results of this study showed that the intention to make green purchases is strongly influenced by consumers health consciousness, social identity and trust. However, self-identity did not influence consumers green purchase intention. Furthermore, the moderating effect of willingness to pay premium was significant, except for self-identity, in the relationship of health consciousness, willingness to pay premium social identity and trust with green purchase intention.
Practical implications
The research will help producers and marketers refine food and marketing tactics to promote a favorable perception of organic food products.
Originality/value
This study is pioneering in (1) investigating the moderating impact of willingness to pay premium (WLPP) in the relationship of health consciousness, social identity, self-identity and trust with green purchase intention and (2) investigating the influence of consumer identities on green purchase intention in the Indian context.
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