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The personalities of leaders have been shown to impact the culture of their organizations and are also expected to have a more distal impact on the firm’s financial performance. However, the authors also expect that leader gender is an important intervening variable such that exhibiting various personality dimensions may result in unique cultural and performance-based outcomes for women and men leaders. Thus, the authors seek to examine first the impact of leader personality on organizational performance, as driven through organizational culture as a mediating mechanism. In doing so, the authors propose the expected impact of specific personality dimensions on certain types of organizational cultures, and those cultures’ subsequent impact on the organization’s performance. The authors then extend to consider the moderating effects of leader gender on the relationship between leader personality and organization. To support their propositions, the authors draw from upper echelons and implicit leadership theories. The authors encourage researchers to consider the proposition within a sample of the largest publicly traded US companies (i.e., Fortune 500) at an important era in history such that for the first time, 10% of these companies are led by women. In doing so, the authors hope to understand the leadership dynamics at the highest echelons of corporate governance and provide actionable insights for companies aiming to optimize their leadership composition and drive sustainable performance.

This chapter focuses on the COVID-19 pandemic’s impact on the recognition through discourses of essentiality, of low-status workers and more specifically of care aides as an occupational group that performs society’s ‘dirty work’. The pandemic appears as a privileged moment to challenge the normative hegemony of how work is valued within society. However, public recognition through political discourse is a necessary but insufficient element in producing social change. Based on the theory of performativity, this chapter empirically probes conditions and mechanisms that enable a transition from discourse of essentiality to substantive recognition of the work performed by care aides in healthcare organizations. The authors rely on three main sources of data: scientific-scholarly works, documents from government, various associations and unions, and popular media reports published between February 2020 and 1 July 2022. While discourse of essentiality at the highest level of politics is associated with rapid policy response to value the work of care aides, it is embedded in a system structure and culture that restrains the establishment of substantive policy that recognizes the nature, complexity, and societal importance of care aide work. The chapter contributes to the literature on performativity by demonstrating the importance of the institutionalization of competing logics in contemporary health and social care systems and how it limits the effectiveness of discourse in promulgating new values and norms and engineering social change.

This study aims to build a comprehensive model for developing higher education institutes (HEIs) brand equity by examining the impact of HEIs intangible resources, brand management aspects, attachment strength and student’s contemporary citizenship behavior (CCB).

Data were gathered through a self-administered questionnaire from Indian students and alumni (n = 703). The study examines the proposed comprehensive model through serial and multiple mediation analysis.

The study unfolded “service quality? brand image? attachment strength? word-of-mouth? brand equity” as the most significant path to develop HEI’s brand equity.

This study pioneers an empirically validated mechanism for developing brand equity in HEIs, addressing gaps identified by previous studies and offering a theoretical framework that elucidates how HEIs can leverage intangible resources through strategic brand management to foster attachment and influence positive student behaviors, thereby contributing to the development of HEI brand equity.

HEIs need to understand that relying solely on tangible aspects leads to short-lived effects. To maintain a lasting competitive advantage, HEIs should focus on crafting a rich historical narrative, retaining talented faculty and staff and earning respect from the public to build a lasting reputation.

This study develops the mechanism for developing brand equity of HEIs using its valuable, rare and inimitable intangible resources. Along with the introduction of novel constructs like competence, heritage and word-of-mouth to existing study, the proposed conceptual model is premised on the theory of self-congruence, social-exchange theory and CCB.

In the competitive app store environment, understanding how various app store elements influence user preferences is crucial. While prior research has primarily focused on textual and numeric elements of app stores, the role of visual elements remains underexplored. This study addresses this gap by investigating how color temperature (warm vs. cool) in app screenshots can influence users’ intentions to download hedonic vs. utilitarian mobile apps.

Multiple online experiments were conducted, including two main experiments (N = 192) and two supplementary experiments (N = 157). The experiments manipulated the color temperature of screenshots for hedonic (e.g. gaming) and utilitarian (e.g. banking) apps and measured participants’ perceptions of color appropriateness, attitudinal responses, and download intentions.

Warm colors were perceived as more appropriate for hedonic apps, while cool colors were perceived as more suitable for utilitarian apps. The congruence between color temperature and app value orientation significantly influenced users’ ad attitudes and app download intentions. Specifically, hedonic apps in warm colors and utilitarian apps in cool colors received more favorable responses, with perceived color appropriateness mediating this effect.

This research enhances the understanding of the impact of color on app users’ perceptions and behaviors and also offers valuable insights for app developers and marketers on effectively using color as a visual marketing tool in app store environments.

Product color names related to a consumption setting are commonly used in advertising to persuade. This study aims to use consumption imagery fluency as an underlying mechanism for assessing how such a naming tactic impacts product evaluation.

Three between-subjects experiments examine how product evaluation, in response to the use of color names containing consumption situation information, varies as a function of their accessibility (Study 1), and also test the role of a naming explanation (Study 2). How readily a consumer takes in consumption imagery is evaluated as a mediator. The studies further check if color attribute serves as a moderator of such color naming effect and that the naming factor contributes to consumption imagery fluency directly or indirectly alters such through their impact on comprehension fluency (Study 3).

Marketing products with color names related to the consumption setting is more effective than using generic names. Consumption imagery fluency mediates the results. This positive outcome is reduced when color names are less accessible. Fortunately, including an explanation to facilitate reasoning for product color names is helpful to reverse this disadvantage. The same patterns are not evident for highly accessible names. In addition, the effectiveness of consumption situation-related color names is restricted to the circumstance of color attribute as secondary, as opposed to primary. Furthermore, naming factors influence the ease of consumption of imagery whether or not facilitated by comprehension fluency.

This research provides evidence of consumers’ responses to product color naming that involves consumption situations and identifies consumption imagery fluency as a potential means for mediating the studied effect.

Naming a product color in consumption situation-related terms triggers consumption imagery, driving evaluation when color is the secondary attribute of a product.

This research contributes to understanding the influence of naming a product’s color in promotional communication and correlates to productive tactics for advertising messages.

This paper draws on two studies from a wider research program exploring the long-term graduate outcomes of Australia’s international development scholarships, the Australia Awards. The paper’s focus is on exploring how soft power can be identified through international scholarships and outlines conditions for success in achieving such outcomes.

This article discusses a mixed-methods sequential design that uses a quantitative online survey to identify themes to explore in a case study using a quantitative social networks approach.

The research identified two outcomes linked to the soft power of international scholarships, these are: (1) The value of existing connections – exposure and opportunity for scholarship recipients to build professional networks while in-country, influences the likelihood of alumni actioning these positive experiences by developing partnerships with host-country organisations after returning home; and (2) The value of alumni interconnectivity – the critical mass of peer-to-peer alumni relationships is a soft power asset that donors can harness to influence their international development and diplomacy objectives. Together, these findings also provide evidence that soft power attraction engendered in international scholarship participants can have longevity.

This article builds on early literature examining the effectiveness of international scholarships for developing countries in achieving soft power for scholarship donors. It provides a new view of these outcomes by looking at alumni networks individually and as a critical mass, to demonstrate how these contribute to achieving the diplomacy objectives of this type of state-sponsored student mobility program.

In 2023, Martaindale and colleagues examined the impact of police officers’ language (profane versus non-profane) during use of force incidents on civilians’ perceptions of the reasonableness of the applied force. The authors noted the lack of audio in the video conditions as a limitation worth addressing in future research. The current study replicated the work of Martaindale and colleagues and addressed the noted limitation by adding audio voice over for the officers’ dialogue to each video condition.

Using a 1 × 4 independent groups design with random assignment to one of four test conditions, participants (n = 160) viewed one of two dashcam use of force videos that were voiced over with either a clean or profane-laden depiction of the officers’ language. After watching the video, participants responded to a short questionnaire including a five-item reasonableness index and demographics. The current study also compares the replication sample to the original sample to determine whether reasonableness ratings differ significantly between those who heard and those who read the officer’s dialogue. Two-way ANOVA and OLS regression models were used.

Overall, and like the findings in Martaindale et al. (2023), the videos containing profanity were perceived as less reasonable than the corresponding videos without profanity. This study indicated that profane language used by officers, regardless of whether it is read or heard, impacts civilians’ perceived reasonableness of force. Implications are discussed within.

This study advances the understanding of how police officers’ language during use of force incidents affects civilians’ perceptions by addressing a notable limitation in prior research. Building on the work of Martaindale et al. (2023), this study incorporates audio voiceovers to enhance the realism and ecological validity of the experimental conditions. This also provides a more comprehensive analysis of the impact of profanity on perceived reasonableness of force. Comparing the replication sample to the original sample data contributes to the robustness of the findings, emphasizing the critical role of language in shaping public perceptions of police behavior.

People with intellectual disabilities are high users of acute hospital care. Given their varied and often complex health-care needs, they often experience health inequalities and inequities, contributing to poorer health outcomes. As nurses are the largest health-care workforce with a patient-facing role, they have an important responsibility in meeting this populations health needs. The purpose of this paper is to explore key issues relating to the role nurses play in providing equitable health care for people with intellectual disabilities.

This service feature draws upon relevant literature to examine key contextual issues highlighting the importance of nurses in providing equitable health care for people with intellectual disabilities.

The findings from this service feature highlight the importance of nurses taking a leadership role in advocating for, and actively supporting the health needs of people with intellectual disabilities. Nurses’ leadership role, along with implementing reasonable adjustments, should be underpinned by education and training relating to the bespoke health needs of people with intellectual disabilities. This should help nurses promote the health and well-being of this population.

Addressing this populations health needs is a collective responsibility of all nurses. There are many examples of how nurses can be supported through policy, education, training and advocacy and this needs to be considered by key stakeholders and addressed as a matter of priority.

This paper aims to determine the impact of perceived virtuality on team dynamics and outcomes by adopting the Input-Mediators-Outcome (IMO) framework. Further, it also investigates the mediating role of team processes and emergent states.

The authors collected survey data from 315 individuals working in virtual teams (VTs) in the information technology sector in India using both offline and online questionnaires. They performed the analysis using Partial Least Squares Structural Equation Modelling (PLS-SEM).

The authors investigated two sets of hypotheses – both direct and indirect (or mediation interactions). Results show that psychological empowerment and conflict management are significant in managing VTs. Also, perceived virtuality impacts team outcomes, i.e. perceived team performance, team satisfaction and subjective well-being.

The interplay between the behavioural team process (conflict management) and the emergent state (psychological empowerment) was examined. The study also helps broaden our understanding of the various psychological variables associated with teamwork in the context of VTs.

Findings from this study will aid in assessing the consequences of virtual teamwork at both individual and organisational levels, such as guiding the design and sustainability of VT arrangements, achieving higher productivity in VTs, and designing effective and interactive solutions in the virtual space.

The study examined the interplay between behavioural team processes (such as conflict management) and emergent states (such as psychological empowerment). The study also theorises and empirically tests the relationships between perceived virtuality and team outcomes (i.e. both affective and effectiveness). It may serve as a guide to understanding team dynamics in VTs better.

This exploratory study attempts to enhance the current understanding of the research and practice of VTs within a developing economy.

The purpose of this paper is to garner a deeper understanding of the site of influence of aspects of risk management for tax practitioners.

The research design is twofold. Phase one consisted of a wide-scale international survey with 1,061 tax experts across 59 jurisdictions. In phase two, the authors followed up with 68 semi-structured interviews with tax practitioners working in 11 different countries.

The findings recognise the importance of the firm as a significant “site of influence” for tax practitioners in shaping their risk appetite in their tax work. The firm eclipses other influences of risk such as professional body oversight, public interest and demographic markers such as gender and career stage. The authors show that firm is significant, irrespective of size of firm.

This work has practical implications as the findings highlight the importance of oversight of professional service firms by both the professional accountancy bodies and revenue authorities. The findings may have impact on the ethical training and guidance for trainee accountants in terms of an increased awareness on the employing firm as a site of influence for tax practitioners.

This research is important as it adds to the significant body of work on firm socialisation and highlights the important role that the firm holds in moderating (or exacerbating) the risk appetite of tax practitioners, which has significant implications in terms of pushing the boundaries of tax aggressive behaviours. The work aims to recognise the important role that tax practitioners can have in moderating aggressive tax practice, and, thus, reducing tax inequalities and shaping a better world of “Reduced Inequalities” (SDG10).