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Controversy has long swirled over the claim that Donald Trump's base has deeply rooted authoritarian tendencies, but Trump himself seems to have few doubts. Asked whether his stated wish to be dictator “on day one” of second term in office would repel voters, Trump said “I think a lot of people like it.” It is one of his invariable talking points that 74 million voters supported him in 2020, and he remains the unrivaled leader of the Republican Party, even as his rhetoric escalates to levels that cautious observers now routinely call fascistic.

Is Trump right that many people “like” his talk of dictatorship? If so, what does that mean empirically? Part of the answer to these questions was apparent early, in the results of the 2016 American National Election Study (ANES), which included survey questions that we had proposed which we drew from the aptly-named “Right-Wing Authoritarianism” scale. Posed to voters in 2012–2013 and again in 2016, those questions elicited striking responses.

In this chapter, we revisit those responses. We begin by exploring Trump's escalating anti-democratic rhetoric in the light of themes drawn from Max Weber and Theodor W. Adorno. We follow this with the text of the 2017 conference paper in which we first reported that 75% of Trump's voters supported him enthusiastically, mainly because they shared his prejudices, not because they were hurting economically. They hoped to “get rid” of troublemakers and “crush evil.” That wish, as we show in our conclusion, remains central to Trump's appeal.

The purpose of this research is to examine the role of anticipation as a source of well-being in extended service contexts involving constraints on one’s agency (e.g. aged care). In these service contexts, consumers have limited ownership over their time usage and foci of anticipation, which affects their well-being.

Semi-structured interviews (n = 35) were conducted with members of the aged care ecosystem (residents, family and staff). Two separate aged care service models were investigated as they typically reflect different levels of agency/constraint: retirement villages and residential aged care facilities.

Results indicate that the subjective passage of time is influenced by one’s foci of anticipation. Having regular foci of anticipation both at a micro- and macro-level can generate well-being benefits for recipients. The importance of restabilization and building positive curves to counteract potential negative implications was identified.

This research is the first service study to investigate the concept of anticipation and subjective time perception as key components of one’s well-being in extended service encounters. We propose a novel conceptual model that combines micro- and macro-level foci into an iterative package to mitigate the after-effects of anticipation. We also demonstrate how Sustainable Development Goal 3 (SDG3) (good health for well-being) can be addressed through service research.

We examine whether the social capital of the area where a firm’s headquarters is located affects that firm’s credit rating. Given that credit rating agencies only infrequently visit a firm’s headquarters, it is pertinent to investigate whether this soft information is considered.

In order to test whether social capital affects firms’ credit ratings, we estimate the following model using an ordinary least squares regression: Rating_it = β₀ + β₁ Social Capital_it + ∑ Controls_it + Industry fixed Effects_i + State−year fixed effects_it + ε_it. We follow recent accounting and finance research and measure societal-level social capital at the county level (Jha & Chen, 2015; Cheng et al., 2017; Hasan et al., 2017a, b; Jha, 2017; Hossain et al., 2023). We use four inputs to calculate social capital: (1) voter turnout in presidential elections, (2) the census response rate, (3) the number of social and civic associations and (4) the number of nongovernmental organizations in each county.

W provide evidence that social capital has a causal effect on credit ratings. Interesting is that this effect is not merely localized to firms near credit rating agencies. We also find that the effect of social capital on credit ratings is concentrated among firms with moderate levels of default risk. For firms with extremely low or extremely high default risk, social capital appears irrelevant to credit ratings, suggesting that social capital plays a larger role in more ambiguous contexts or when greater judgment is required. We demonstrate that the effect of social capital on credit ratings disappears when the rating agency has extensive experience in a particular region. This result is consistent with rating agencies stereotyping certain regions of the USA and using that information to inform their ratings when they have less experience in the region. Finally, we find that while social capital is associated with credit ratings, it has no association with future defaults.

Though we cautiously followed prior studies and were confident in our data construction process, it is possible that we are measuring social capital with error.

Our findings suggest that credit rating agencies could benefit from reevaluating how they incorporate non-financial information, such as social capital, into their assessment processes, potentially leading to more nuanced and equitable credit ratings. Additionally, firms could use these insights to bolster their engagement with local communities and stakeholders, thereby enhancing their creditworthiness and attractiveness to investors as part of a broader corporate strategy. The findings also underline the need for regulatory frameworks that foster transparency and the inclusion of social factors in credit evaluations, which could lead to more comprehensive and fair financial reporting and rating systems.

Recognizing that social capital can influence economic outcomes like credit ratings may encourage both communities and firms to invest more in building and maintaining social networks, trust and civic engagement. By demonstrating how social capital impacts credit ratings, our research highlights the potential to address inequalities faced by regions with lower social capital, guiding targeted social and economic development initiatives. Moreover, understanding that regional social capital can influence credit ratings might affect public perception and trust in the impartiality and accuracy of these ratings, which is essential for maintaining market stability and integrity.

Our research provides fresh insights into how social capital, an intangible asset, influences credit ratings – a topic not extensively explored in existing literature. This sheds light on the dynamics between social structures and financial outcomes. Methodologically, our use of the 9/11 attacks as an exogenous shock to measure changes in social capital introduces a novel approach to study similar phenomena. Additionally, our findings contrast with prior studies such as Jha and Chen (2015) and Hossain et al. (2023), by delving deeper into how proximity and familiarity impact financial assessments differently, enriching academic discourse and refining existing theories on the role of local knowledge in financial decisions.

This study aims to understand fiction readers’ perspectives on the strengths and concerns of incorporating emojis into information systems for fiction. To solicit readers’ feedback, the authors adopted Cho et al.’s (2023) model of three families of fiction mood categories as the theoretical framework. Based on this framework, prototypes of interface designs that implemented textual mood descriptors and/or emojis were developed.

Eighteen adult fiction readers at a US public university were recruited for online interviews. The participants shared their insights into the prototypes and their fiction search and review experiences.

Most participants preferred designs that support both mood terms and emojis. The findings highlighted the potential of emojis to improve metadata inclusivity and serve diverse users’ needs. Technical challenges and accessibility issues for blind or visually impaired users were noted as limitations of emoji implementation.

Based on established theoretical frameworks and emoji mappings for mood categories, this study advances the progress of implementing emojis into information systems for fiction. The findings will inform user-centered interface designs that support the description, search and review of fiction.

The purpose of this study was to investigate how and through which social-cognitive constructs, emotions influence healthy food shopping behaviors. Direct effects of those constructs, as well as indirect effects of consumer emotions are considered.

An altered version of the Social Cognitive Theory, including intention, socio-structural factors, outcome expectancies and self-efficacy with the addition of consumer emotions was analyzed using structural equation modeling. Data of 1,181 volunteers were collected in Germany in 2021 through an online survey.

Intention was the most important positive predictor of food choice, while socio-structural factors had the biggest impact on intentions. Those were mostly influenced by self-efficacy, which was strongly predicted by consumer emotions. Outcome expectancies did not influence the current model in any way. Consumer emotions did not directly influence intention, nor actual choice, however showed to be influencing those variables through indirect effects.

Marketers could benefit from these results by incorporating the current findings into existing marketing strategies through targeting a combination of social cognitive constructs, as well as consumer emotions to facilitate healthier food shopping behavior.

Affect has received increasing attention in regards to its impact on healthy eating behaviors in recent years. Less attention has been paid to the mechanisms through which emotions influence healthy nutrition behavior, specifically how consumer emotions influence healthy food shopping behavior.

This article shows that business family and family business research is dominated by reductionist and biased concepts of culture that are in sharp contrast with recent advances in anthropology and the broader social sciences that would allow for more fine-grained analyses.

Through an inbound theorizing approach, state-of-the-art anthropological and sociological concepts of culture are introduced to family business research.

The resulting interdisciplinary update unveils that prevailing concepts of culture in family business research confuse cultures with countries or nations and neglect the processual constitution of culture.

The article advocates a research agenda emphasizing the social construction and reproduction of culture as well as the need to systematically draw on findings from anthropology and sociology so as to allow for better cross-cultural comparisons in the field of family business research.

This chapter reviews literature on hazing and hazing prevention specific to university athletics, with an emphasis on US and Canadian contexts. A synthesis of studies related to the nature and extent of student-athlete hazing and gender, sexuality and hazing is shared followed by a summary of public health-based approaches to hazing prevention and athlete-specific hazing prevention strategies.

Past research is mixed on family small and medium-sized enterprises’ (SMEs) use of external advisors and the limited empirical evidence is confined to developed markets. Drawing on the knowledge-based view of the firm, this research focuses on the “familiness” characteristic of SMEs and their use of external accountants as advisors in an emerging marketplace. Using internal resources for basic tasks is proposed to strengthen this relationship from a managerial cognition lens. Focusing also on SME internalization, this research probes the performance ramifications of using external accountants as advisors.

Hierarchical regression is used to test the hypotheses. The mediation hypothesis is tested by bootstrapping the indirect effect. The interaction hypothesis is visualized with simple slope analysis.

The results indicate that the familiness of SMEs is positively associated with the use of external advisors, and thereby, with high performance. SMEs with higher international exposure also use these external advisors to a greater degree. Family SMEs that have a focused use of internal resources for basic tasks benefit more from the use of external accountants for advising tasks.

This research sheds light on how family involvement in management influences firm performance, showing the moderating role of the use of internal advisors for basic tasks and the mediating role of the use of external accountants for advising. We add to the knowledge-based view by describing how family SMEs can utilize internal and external knowledge resources simultaneously.

By investigating the reactions of family businesses to COVID-19 pandemic this article aims to explaining how family firms are capable to preserve employment during hardship.

Stemming from resource-based-view, we theorise that familiness is not directly associated with new hiring but instead fully mediated by pivoting strategic decisions (the propensity to transform the business).

Our findings show that familiness triggers pivoting strategic decisions and consequently increases the likelihood of new hiring. Additionally, we found that the involvement of multiple generations strengthens this relationship.

Family firms must consolidate their family human and social resources (familiness) and assure the presence of multiple generations in the firm because they can leverage their entrepreneurial disposition and increase the need to preserve employment and new hires during crises.

The main contribution lies in the explanation of the mechanisms that family firms deploy to overcome a crisis and thus explains why some family firms are more resilient than others in relation to firm’s employment during hardship.