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The Public Records (Scotland) Act 2011, implemented in January 2013, celebrated its 10th anniversary this year. This case study aims to examine the implementation of the Act. The Act was born out of the “Historical Abuse Systemic Review: Residential Schools and Children’s Homes in Scotland 1950–1995”, published in 2007. This review identified problems for care leavers and abuse survivors attempting to trace records about themselves, family members or medical issues. It demonstrated an urgent need to take action to preserve historical records and protect the information rights of Scottish citizens, particularly those of the most vulnerable. Scottish Ministers wanted the Act not just to regulate recordkeeping but to change the culture of recordkeeping. Is it doing this?

The Act’s guiding principle is continuous improvement. It does not presume records management perfection from public authorities but requires that they assess their arrangements, identify gaps in provision and deliver a commitment to close these gaps over time. This case study draws on the Keeper of the Records of Scotland’s strategy of affecting change through compliance, engagement and advocacy. We can evidence the impact of the legislation through the various tools created to support its administration: scrutiny mechanisms and statutory penalty embedded in the Act; evidence-based compliance under a “Records Management Plan” (RMP); stakeholder surgeries and conferences that address challenges, examine failings, learn from and share successes and explore development opportunities; Progress Update Review mechanism: a self-assessment tool from which we draw evidence of progress or lapses; and webinars and surveys to remain alert to stakeholder issues. Our engagement provides the qualitative and quantitative data required to accurately update Scottish Ministers.

Undeniably, the Act is making a difference. It has transformed the recordkeeping landscape in Scotland over the past decade. The legislation has given the Keeper of the Records of Scotland influence and has acted as a national lever for change. For example, an authority employing a records manager and establishing a support unit as a consequence of our address to its Board; and the NHS Scotland Records Management Group, established as a consequence of the Act, now advises NHS senior management.

There is no doubt about progress on the ground. However, because of the fiscal problems of the 2008 financial crisis, Brexit, COVID and the current cost-of-living crisis, public authority finances are extremely strained. What does this mean for Scottish Ministers’ ambition to change the culture of recordkeeping? What are the challenges for the next decade? Good recordkeeping is not only about efficiencies but about accountable, trustworthy and transparent government. Can the Act meet these challenges?

The purpose of this paper is to explain to what extent digitization is an opportunity to international development of the firm by drawing on the international expansion of the French Decathlon group. The retailer and manufacturer have adopted a number of interesting strategies, following “specific movements,” as the authors have noted.

Data were collected using the Europress database. The authors compiled press articles about the development of the Decathlon company and discussed the various stages of the brand's growth to enhance understanding and propose refinements to the current knowledge of companies' internationalization.

The findings support the idea that digitization of the distribution and production chain reduces transaction costs and accelerates the conquest of market share. Digitization brings new experiential knowledge to companies and facilitates internationalization. Decathlon's success lies not in its resources or in the art of managing its internal capabilities, but rather in the ability to combine organizational resources with key external capabilities (development of technological partnerships).

The originality of this research lies in the logic of deepening the steps of companies’ internationalization integrating new technologies that shift current comprehension of this phenomenon. After the COVID-19 period, digitization is accelerated and represent threats and probably opportunities to break down barriers to companies’ abroad expansion.

Van den Berg and Amasyali make a persuasive (though not yet definitive) case that, in practice, appeals to ideas about agency do little to advance our sociological understanding. However, they seem to treat the antithesis of this (vague as it is) notion, explanatory determinism, as if it were stable. Not only are the two concepts equally paradoxical, but one calls out for the other, and we cannot criticize and dispense with one while retaining its twin.

Despite social ministries and enterprises by Catholic sisters being established under stable foundation and for several years, there have been cases of failures or stalled projects. The purpose of this study was to examine whether this phenomenon is simply failure or a case of mission drift.

To achieve this objective, primary data drawn from four African countries, 59 congregations and 172 respondents were subjected to a mixed methods approach to find out what explained this failure. The 172 respondents were drawn from a set of congregational leaders.

The findings revealed some level of inactive projects largely in farming and agricultural production. The authors found that the identified 19 causes of social enterprise failures emanated both from internal, commercially driven to external, pro-social reasons.

The findings of the study revealed the need to strategically review the utilisation of the resources at the disposal of the congregations. Capacity building, proper succession planning and setting the right tone at the top were critical imperatives congregational leaders need to pay attention to minimise project failures and mission drift. Finally, the study called for innovative funding models together with a change in mindset about the sustainability of the social enterprises.

To the best of the authors’ knowledge, this study is perhaps the first to focus on social enterprises run by Catholic sisters with a view towards establishing why they tend to fail.

There is evidence that quality improvement projects developed with the participation of patients and family members are more likely to result in a sustainable change. To identify the intervening factors is an important step in promoting and supporting patient and family members’ engagement.

A survey was carried out with 90 hospitals. A total of 35 intervening factors were evaluated by the healthcare professionals from the quality area using a Likert scale. Factor analysis was applied to identify the relationship among the factors and cluster analysis and the standardized scores for each new latent variable were obtained to observe the association between them and hospitals profile. Cluster analysis allowed to group the hospitals with similar responses and to analyze whether there was any association with the profile of the institutions.

A total of ten intervening factors are identified: two in the financial dimension, five in the structural and three in the personal and cultural. The standardized scores of latent variables suggest that the financial factors could be affected by the hospital capacity. The structural factors could be impacted by the accreditation status, location (region) and administrative control (ownership). And the personal and cultural factors could be by the location and dominant organizational culture. All of factors are influenced by the performed quality management activities. The cluster analysis allowed the identification of three groups in the financial dimension, and four in the other two dimensions. Except for the accreditation status in the personal and cultural dimension, no evidence of association between the groups and the variables raised to characterize the profile of the hospitals was found.

The study contributed to identify the relationship among the intervening factors turning possible to simplify and reduce them more comprehensively than those originally identified in the literature and at the same time maintaining the representativeness of the original variables.