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The purpose of this paper is to provide a comprehensive understanding of workplace spirituality's (WPS) past, present and future by conducting a systematic literature review over the past 15 years, tracing its emergence in the managerial landscape and identifying the research gaps.

A PRISMA framework is used to systematically analyse 58 empirical studies categorised according to the ABDC journal quality list and published between 2009 and 2024. Furthermore, this review highlights the key trends, methodological approaches, dimensions explored, geographic distribution, research themes and the existing research gaps. Additionally, the Theory, Context, Characteristics and Methodology framework emphasises critical theoretical perspectives, contextual factors, distinguishing characteristics and methodological approaches that can shape future research in WPS.

The review revealed the global interest in WPS’s positive organisational impacts, supported by rigorous empirical studies and advanced statistical methods. Furthermore, this research highlights a significant gap in exploring WPS antecedents, suggesting a need for future studies to examine the factors contributing to WPS’s development and enhancement within organisational settings.

This study focuses on the Scopus database and English-language papers, deliberately excluding other sources such as unpublished work, books and non-empirical articles. Consequently, this study may need to look at some relevant studies.

This study is original in its systematic approach to review the literature on WPS, categorising the empirical articles according to established quality lists and applying the Theory, Context, Characteristics and Methodology framework to identify future research directions. This paper offers a holistic understanding of WPS and provides valuable insights for researchers and practitioners in this evolving field.

This study aimed to observe the effect of workplace spirituality (WPS) on employee silence. In addition, the study investigated the mediating role of workplace incivility on the relationship of WPS with employee silence. We further explored the WPS–workplace incivility link by testing the dark triad as the moderator.

We collected time-lagged data from 403 employees in the Indian hospitality industry. Statistical Package for Social Sciences (SPSS) and Partial Least Squares - Structural Equation Modeling (PLS-SEM) were used to observe the linkages among the study variables.

The results revealed that WPS is associated negatively with employee silence. The dark triad moderated the association between WPS and workplace incivility. Workplace incivility significantly mediated the association between WPS and employee silence.

The study findings would help organizations in promoting WPS to alleviate the occurrences of uncivil behavior at work and comprehend the negative consequences of workplace incivility such as employee silence.

To the best of the author’s knowledge, this study is the first of its kind to explore the linkage between WPS and employee silence. The paper makes a significant contribution by analyzing the interactive effect of personal (dark triad), environmental (WPS) and behavioral (workplace incivility) factors on employee silence.

Previous studies highlighted a dearth of scale to measure algorithm aversion among working professionals. Accordingly, this study tried to adopt and validate an algorithm aversion scale for employees.

The scale was developed and validated in three stages. In the first stage, a five-item xenophobic scale was adopted. Its items were rephrased to match the algorithm aversion-related workplace context. In the second stage, the sample was divided into two subsamples using random sampling. The exploratory factor analysis (EFA) applied on the first subsample. The confirmatory factor analysis (CFA) was conducted on the second sample to check the model’s fitness proposed by EFA. In the third stage, a sample of 378 respondents was collected. The Cronbach’s alpha (CA) and composite reliability (CR) values checked internal consistency reliability of the proposed algorithm aversion scale.

The EFA yielded a one-factor solution with acceptable factor loading (greater than 0.50) of all (five) statements. All values of model indices in CFA were in the acceptable range, which recommended the factorial structure of the scale. The acceptable (greater than 0.70) values of CA and CR concluded the internal consistency reliability. The convergent validity was suggested by appropriate average variance extracted (AVE) values (greater than 0.50). In addition, as expected, the proposed algorithm aversion scale reported a statistically significant positive correlation with neuroticism and a considerable negative relationship with trust. These findings concluded the criterion validity of the scale.

This study uses primary data to adopt and validate algorithm aversion scale.

This paper aims to study the adverse effects of performance motivation and goal setting. The study investigates the unethical behavior of knowledge hiding that requires moral disengagement. The research further investigates the influence of performance motivation on knowledge hiding, along with investigating the mediating effect of moral disengagement.

Structural equation modeling has been adopted to understand the relationships. Data was collected from 288 students from Indian higher education institutions to understand how social cognitive aspects of performance influenced knowledge hiding.

The findings revealed that students hide knowledge from peers and rationalize the hiding process through social cognition of moral disengagement to justify the hiding process. It was further observed that performance motivation has a stronger relationship with rationalized knowledge hiding as compared to evasive knowledge hiding or playing dumb.

By exploring the potential unintended yet detrimental consequences of performance motivation, this study adds to the scant literature on the drawbacks of ambitious goal setting. It also advances the performance motivation and knowledge hiding literature by exploring these constructs through the behavioral ethics lens of moral disengagement.

Awareness about the ill-effects of performance motivation of students and understanding the role of moral disengagement in the same will help administrators and policymakers to cautiously promote performance-driven culture within academia as well as in designing effective interventions for curbing the same.

The current study advances the extant literature on the negative side of ambitious goal setting and provides new insights into how it can encourage moral disengagement and knowledge-hiding behavior. Further, academic research on moral disengagement among students has been scarce. This study thus investigates how moral disengagement among students can promote detrimental behavior(s) of knowledge hiding. The study is one of the early studies to uncover moral disengagement as an antecedent to knowledge hiding.

According to Dr. Martin Luther King Jr., justice delayed is justice denied. Recently, delayed justice has become one of the biggest threats to mankind since it restricts access to justice. COVID-19’s technological issues left Indian and international judicial systems in chaos and unable to address the problem. This allowed online dispute resolution (ODR) platforms to grow, which cured slow justice. As the disease spreads, many individuals have lost their employment. Private sector workers face volatility and uncertainty, and the financial market is poor. This darkness will take time to settle. But what about the resulting disagreements?

The COVID-19 epidemic prompted a new legal protocol. A virtual courthouse allows real-time case hearings and rulings. Conflicts that arise soon after COVID-19 may be resolved via ADR. ADR is only operating at a fraction of its ability due to isolation and confinement. Innovating the conflict resolution ecosystem with technology is the future of justice. ODR or electronic alternative dispute resolution (e-ADR) leads to this global trend. After seeing its potential, government agencies have adopted the ODR programme in recent years. Niti Ayog’s ODR manual details the roadmap and specifics of this conflict resolution approach.

ODR is still in its infancy, hence this study focuses on its legal foundation. The chapter also highlights ODR-coordinated projects. The report also evaluates ODR framework shortcomings and suggests measures to bridge them to establish a strong, effective, and fast justice system for one of the world’s largest democracies.

We study the demand for skills by using text analysis methods on job descriptions in a large volume of ads posted on an online Indian job portal. We make use of domain-specific unlabeled data to obtain word vector representations (i.e., word embeddings) and discuss how these can be leveraged for labor market research. We start by carrying out a data-driven categorization of required skill words and construct gender associations of different skill categories using word embeddings. Next, we examine how different required skill categories correlate with log posted wages as well as explore how skills demand varies with firm size. We find that female skills are associated with lower posted wages, potentially contributing to observed gender wage gaps. We also find that large firms require a more extensive range of skills, implying that complementarity between female and male skills is greater among these firms.

Cyberbullying has become one of the reasons behind the increase in psychological and medical problems. A need to prevent recurrences of cyberbullying incidents and discourage bullies from further bullying the victims has risen. This problem has attracted the attention of all stakeholders across the globe. Various researchers have developed theories and interventions to detect and stop bullying behavior. Previously, researchers focused on helping victims, but as the times have changed, so has the focus of researchers. This study aims to analyze scientific research articles and review papers to understand the development of the knowledge base on the topic.

This study analyzes the performance of literature on cyberbullying perpetration (CBP) using the widely accepted bibliometric analysis techniques: performance analysis and science mapping. The study is based on a dataset extracted from the Web of Science database. Initially, 2,792 articles between 2007 and 2022 were retrieved, which were filtered down to 441. The filter was based on various criteria, but primarily on CBP. VOSViewer and MS Excel were used to analyze the data. In addition, VOSViewer was used to create “bibliometric citations, co-citations, and co-word maps.”

The findings include publication and citation quantum and trends, the top 20 active countries, the most significant research articles and leading journals in this domain. Major themes or clusters identified were “Cyberbullying and victim behavior,” bullying behavior, adolescents and intervention, “cyberbullying associations,” and “cyberbullying personality associations.”

The study is unique because it analyses research articles based on cyberbullies, whereas past studies explored only the victims' side. Further, the present study used the Web of Science database, whereas most studies use the Scopus database.

Using the person-organization (P-O) fit perspective, the present study explores the interlinkages between workplace spirituality (WPS) and organizational citizenship behavior (OCB). It further attempts to understand the mediating effects of psychological ownership and innovative work behavior (IWB) for the association.

Data was collected in three waves from 283 frontline hotel employees in the Delhi NCR region of India. Partial least square (PLS-structural equation modeling) was used to test the hypothesized model.

A significant association was found between WPS and OCB. Psychological ownership and IWB had a significant serial mediation effect on WPS and OCB relationship.

The involvement of spirituality in the workplace is one of the significant factors contributing to positive organizational performance from the perspective of perishable services. Hence, understanding and implementing best practices to encourage WPS and strengthening psychological ownership for favorable behavioral outcomes must be one of the significant priorities for human resource managers in the hospitality industry.

WPS is an under-explored area in the hospitality industry. The present study will be novel and critical in bridging the research gap wherein psychological ownership and IWBs mediate the relationship between WPS and OCB in the hospitality sector. Furthermore, the present study notably contributes to using person organizational fit theory for the hypothesized relationships between study variables for the hospitality sector employees in India.

This study explores the incorporation of prosocial compensation in service recoveries by allowing customers to cocreate the process through compensation choice, explains the underlying mechanism driving these results and identifies a boundary condition for these effects.

Three scenario-based experimental studies are conducted to test the proposed hypotheses.

Incorporating cocreation in a service recovery featuring prosocial compensation can outperform purely financial compensation (i.e. monetary-only) if the customer is given a choice. Moreover, pride is higher for customers who choose prosocial compensation (i.e. donations) as part of a service recovery. These findings are contingent on the firm’s reputation, namely, its corporate social responsibility (CSR) authenticity, such that companies with high (vs low) CSR authenticity perceptions benefit more in terms of enhanced pride given cocreated prosocial recoveries.

Drawing on service-dominant logic and social exchange theory, the findings of this research suggest that incorporating prosocial compensation, an element of CSR, as part of a cocreated service recovery strategy can enhance pride and repurchase intent.

This research demonstrates instances where prosocial compensation can outperform monetary-only compensation, leading to higher repurchase intent, highlighting conditions for this to occur and offering prescriptions for managers to implement these strategies in service recoveries.

Cocreating service recoveries with prosocial compensation, like donations, boosts customer pride and strengthens relationships. Firms with authentic CSR perceptions benefit most, addressing customers’ emotional and economic needs while enhancing community goodwill.

This work uniquely explores the effect of cocreated recoveries using prosocial compensation on pride and repurchase intent.

Innovative technologies have gained popularity in recent years as a means of improving workers' general well-being at work. Among these exciting new technologies is virtual reality (VR). With a focus on enhancing individual performance, this chapter explores the application of VR as a human resource (HR) intervention to improve spirituality in the workplace. To offer a theoretical foundation for comprehending the possible effects of VR interventions on workplace spirituality, this chapter thoroughly evaluates the literature on mindfulness, quantum consciousness and workplace spirituality. By integrating VR technology with the ideas of these theoretical frameworks, HR professionals may create interventions that foster employee effectiveness, resilience and personal growth. It has also been suggested that HR managers employ VR mindfulness and meditation sessions, virtual retreats, values alignment workshops, empathy-building simulations and spiritual reflection spaces as practical VR interventions to enhance workplace spirituality. To illustrate the usefulness of VR in enhancing workplace spirituality, a few companies that have successfully implemented VR therapies are also cited. Lastly, the challenges and moral dilemmas associated with utilising VR to promote workplace spirituality have been examined. These include privacy difficulties, possible biases in VR content and the requirement for ongoing evaluation and feedback techniques. This chapter highlights how VR has the potential to be a game-changing tool for improving workplace spirituality and boosting individual effectiveness.