Internal workplace coaches are employees who, in addition to their main job, volunteer to provide coaching to work colleagues who are not their direct reports. The purpose of this…
Abstract
Purpose
Internal workplace coaches are employees who, in addition to their main job, volunteer to provide coaching to work colleagues who are not their direct reports. The purpose of this paper is to explore what motivates these individuals to volunteer to be an internal workplace coach and to continue carrying out the role.
Design/methodology/approach
To explore the experiences of internal coaches, a questionnaire was devised and issued; it attracted 484 responses – the largest survey response to date from this population. Following analysis of the questionnaire data, semi-structured interviews were carried out with 20 internal coaches from private, public and not-for-profit UK organisations. The responses were analysed in relation to motivation theory, principally self-determination theory.
Findings
Individuals were motivated to volunteer for the role, and to continue to practise as coaches, in the most part to satisfy intrinsic needs for competence, relatedness and autonomy. The research presents rich information about how coaches perceived these needs were satisfied by coaching. In general, there were only moderate or poor levels of support and recognition for individual coaches within their organisation, indicating limited extrinsic motivation.
Practical implications
The practical implications are that organisations can draw on the findings from this study to motivate individuals to volunteer to be internal coaches and to continue to act in that role.
Originality/value
Many organisations use internal coaches, but there is very little research into what motivates these volunteers.
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Leanna Deorajee Kalicharan and Cathal Butler
This study contributes to the current body of literature on students' understanding of academic misconduct, plagiarism, forms of plagiarism, the reasons they plagiarize, the…
Abstract
Purpose
This study contributes to the current body of literature on students' understanding of academic misconduct, plagiarism, forms of plagiarism, the reasons they plagiarize, the sanctions imposed by academics for plagiarizing and the methods to address plagiarism in written assessments within the Faculty of Natural Sciences, University of Guyana, which was investigated in 2021.
Design/methodology/approach
The research design was descriptive and grounded in the pragmatism paradigm. The methodology employed was quantitative, consisting of the collection of data through an online, self-administered questionnaire-based survey.
Findings
The results showed that despite students having a conceptual understanding of academic misconduct and plagiarism, they intentionally and unintentionally plagiarized their written assessments, mainly because of the assessment workload (64.9%), busy schedule (52.8%), not understanding the assessment (46.3%) and not knowing how to correctly cite sources (44.6%). Prevalent forms of plagiarism committed by students included finding synonyms for the author’s language while keeping to the same general structure and meaning of the original work (48%) and neglecting to cite sources, misquote sources or unintentionally paraphrase a source by using similar words, groups of words and/or sentence structure without attribution (42%). Academic sanctions commonly include giving an overall reduced grade, giving a warning and asking the student to redo the plagiarized work. The study showed that students preferred flexible and lenient penalties to address plagiarism and objected to sanctions that may jeopardize their academic progression.
Originality/value
An international literature review will demonstrate extensive research on academic misconduct, particularly plagiarism, emphasizing attitudes and perceptions. Despite Artificial Intelligence (AI) technologies and limited software subscriptions, academic misconduct in Guyana is still poorly understood. Therefore, this study adds to the literature by evaluating tertiary education students' perceptions of plagiarism, given the growing concerns and negative repercussions of plagiarism and student use of AI to produce assignments at this university.
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Patita Paban Mohanty and Hiran Roy
Food has become not only a captivating and integral attribute of travelling but also a source of motivation and offers nourishment value to tourists. In addition, food endeavours…
Abstract
Food has become not only a captivating and integral attribute of travelling but also a source of motivation and offers nourishment value to tourists. In addition, food endeavours to build human health by providing appropriate nutrition, adopting healthy environments, and presenting aesthetically to enhance tourists’ experiences. Thus, food advocates highly for human health and well-being. Recently, food has held high esteem in the research realm of culinary and gastronomy tourism and craves a niche by offering memorable tourist experiences. However, research on the nexus of food and faith and how food acts as a main driver for faith-inspired tourists has garnered scarce attention. Especially, the understanding of faith-driven tourists’ food consumption and related aspects in religious destinations has been limited in tourism literature. Emphasising the lack of research on food for faith-inspired tourists, this study intends to understand the role of Hindu temple food in driving and consolidating the faith as well as offering an overall tourist experience. To ascertain the study’s objective, individual semi-structured face-to-face interviews were employed for the exploratory nature of this study. As a result of thematic analysis, a total of four key themes have been identified as responsible for driving the food for faith-inspired tourists and categorised as follows: (1) offering purpose and spirituality to life, (2) delving oneself into sacredness and purity, (3) seeking salvation from the mundane desires, and (4) a mark of health and sustainability.
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Sophie Giordano-Spring, Carlos Larrinaga and Géraldine Rivière-Giordano
Since the withdrawal of IFRIC 3 in 2005, there has been a regulatory freeze in accounting for emission rights that contrasts with the international momentum of climate-related…
Abstract
Purpose
Since the withdrawal of IFRIC 3 in 2005, there has been a regulatory freeze in accounting for emission rights that contrasts with the international momentum of climate-related financial disclosures. This paper explores how different narratives and institutional dynamics explain the failure to produce guidance on accounting for emission rights.
Design/methodology/approach
This paper mobilises the notion of field-configuring events to examine a sequence of six events between 2003 and 2016, including four public consultations and two dialogues between standard setters. The paper presents a qualitative analysis of documents produced in this space that investigates how different practices and narratives configured the field's positions, agenda, and meaning systems.
Findings
Accounting for emission rights was gradually decoupled from climate change and carbon markets, relegated to the research pipeline, and forgotten. The obstacles that the IASB and EFRAG found in presenting themselves as central in the recurring events, the excess of representations, and the increasingly technical and abstract debates eroded the 2003 momentum for regulation, making the different initiatives to revitalise the project vulnerable and open to scrutiny. Lukes (2021) refers to nondecision-making to express that some issues are suffocated before they are expressed.
Originality/value
The regulation of accounting for emission rights, an area that has received scant attention in the literature, provides some insights into the different narrative mechanisms that, materialising in specific times and spaces, draw regulatory attention to particular accounting issues, which are problematised and, eventually, forgotten. This study also illustrates that identifying interests is problematic as actors shift from alternative positions over a long period. The case examined also raises some doubts about the previous effectiveness of international standard setters in dealing with matters of connectivity between the environment and finance, as is the case for accounting for emissions rights.
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Taeho Park, Abdul-Majeed Mahamadu, Kofi Agyekum, Anita Odame Adade-Boateng, Patrick Manu, Emmanuel Adinyira and Selorm Adukpo
This paper aims to investigate the Occupational Safety and Health (OSH) management practices of construction companies in South Korea to ascertain specific components and…
Abstract
Purpose
This paper aims to investigate the Occupational Safety and Health (OSH) management practices of construction companies in South Korea to ascertain specific components and practices that need improvement for successful OSH performance.
Design/methodology/approach
A quantitative research strategy was adopted. A close-ended questionnaire survey covering 45 OSH management practices was sent to 324 contractors; 108 responses were gathered, representing a response rate of 33.3%. Data were analysed using simple descriptive statistics (frequencies and percentages) and Pearson’s chi-square test.
Findings
The findings revealed that there is a moderate level of implementation of OSH management practices among construction firms in South Korea. However, there is a significant disparity in terms of implementation between large enterprises on the one hand and small to medium enterprises on the other. Furthermore, a few of the business characteristics (i.e. the size of companies and certification to OHSAS 18001) were closely associated with the extent of the implementation of OSH management practices.
Practical implications
This research uncovers the OSH management practices that are poorly implemented and lays the foundation for appropriate measures to improve OSH in South Korean construction companies. It suggests an effective strategy for communicating health and safety issues to workers, training safety managers, reviewing risk assessments, reviewing the health and safety plan, incentivising workers by rewarding good behaviour and having a penal mechanism for employees not adhering to the rules.
Originality/value
The study provides insights into an under-investigated South Korean construction industry topic. It offers additional insight into state-of-the-art health and safety management practices in the construction industry in South Korea. Furthermore, it establishes which components of OSH management practice require improvement in the Korean context. This is also one of the few studies in OSH which establishes the association between the construction business characteristics and OSH management in the South Korean construction domain.
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Efe Can Gürcan and Gerardo Otero
This article employs interpretive conceptual analysis to provide a coherent research philosophy and practical insights for conjunctural analysis as a Marxist alternative to…
Abstract
Purpose
This article employs interpretive conceptual analysis to provide a coherent research philosophy and practical insights for conjunctural analysis as a Marxist alternative to traditional case study methods. How can Gramsci’s writings inform our understanding of research philosophy? How does this philosophy shape his own method as applied to the case of the French Revolution?
Design/methodology/approach
Gramsci’s methodology is based on a dynamic and agentive understanding of what he calls “organized matter,” which is supplemented with a historicist epistemology. His philosophy brings to the fore the notion of “reciprocity” rather than mere causation and prioritizes the study of “regularities,” as opposed to fixed and universal laws. It incorporates both structural forces and human agency as valid sources of knowledge.
Findings
Using the French Revolution as a case study, Gramsci applies these principles to conjunctural analysis by examining socioeconomic convulsions as pivotal moments that elucidate the interaction between organic movements – indicative of profound, long-term structural changes such as the ascent of the bourgeoisie, the consolidation of their political power, industrialization, capitalist development and the emergence of the modern nation-state – and conjunctural periods, which are triggered by immediate, specific events precipitating these extensive structural transformations.
Originality/value
This article fills an important gap in the literature, considering that previous research has not systematically addressed Gramsci’s contributions to research philosophy and his study of the French Revolution using conjunctural analysis.
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The purpose of this paper is to explore the dynamics in the relationship between tax practitioners and their tax clients, to understand how tax practitioners reconcile competing…
Abstract
Purpose
The purpose of this paper is to explore the dynamics in the relationship between tax practitioners and their tax clients, to understand how tax practitioners reconcile competing logics in their tax work.
Design/methodology/approach
This research adopts a qualitative approach in which semi-structured interviews are conducted with 68 tax practitioners across 11 countries, allowing for the examination of an in-depth personal perspective on tax practitioners’ relationships with their clients.
Findings
Using a Bourdieusian frame, I find that long-term client relationships built on trust and shared values, as moderated by risk appetite and cultural markers, can enable tax practitioners to reconcile competing logics in their advisory work.
Practical implications
The research findings presented reflect the way in which tax practitioners navigate, build up and maintain long-term relationships with their clients. The findings are highly relevant for regulators as my research shows that clients share a similar tax risk appetite with their tax advisor, thus this can assist regulators in curbing tax non-compliance and in identifying more tax-aggressive tax practitioners and taxpayers.
Originality/value
Previous studies (Carter and Spence, 2014; Harber and Willows, 2022) have examined the tension between commercial and other professional logics among senior accountants working in Big 4 firms. I extend and deepen this work to tax practitioners, drawing on a substantial corpus of interviews to examine the role of the client relationship in explaining the heterogeneity of the field. These findings add to the understanding of client agency and to the subtleties of professional relationships within the tax domain.
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Elisa Garrido-Castro, Francisco-José Torres-Peña, Eva-María Murgado-Armenteros and Francisco Jose Torres-Ruiz
The purpose of this study is to critically review consumer knowledge in marketing and propose a future research agenda. Despite the many works that have examined this variable…
Abstract
Purpose
The purpose of this study is to critically review consumer knowledge in marketing and propose a future research agenda. Despite the many works that have examined this variable, given its strong influence on behaviour, it has generally been studied in association with other constructs, and no studies have focused on it in a specific way. Its definition, measurement and approaches to its role and usefulness are superficial and underdeveloped. After structuring and analysing the existing literature, the authors establish, (I) which aspects are of little use to the discipline, and (II) which research lines have the most potential and should be developed and studied in greater depth, to advance and complete the existing consumer knowledge framework.
Design/methodology/approach
A search was undertaken for documents in the main databases in which the term “consumer knowledge” appears in a marketing or consumer context, and a critical and reflexive approach was taken to analyse the main contributions and to structure them by content blocks.
Findings
Five main content blocks were identified. A set of research gaps were detected, mainly related to the lax conceptualisation of the topic, measurement problems and the scarcity of more useful works connected with business management, and several research lines are proposed that complement the existing framework to make it more complete and operational.
Originality/value
This paper offers a critical review and proposes a research agenda for one of the most used but little studied variables in the field of marketing, which may help academics and professionals in the discipline to continue developing useful theories and models.
Objetivo
El objetivo de este trabajo es revisar críticamente el conocimiento del consumidor en marketing y proponer una agenda de investigación futura. A pesar de los numerosos trabajos que han examinado esta variable, dada su fuerte influencia en el comportamiento, generalmente se ha estudiado en asociación con otros constructos, y ningún estudio se ha centrado en ella de manera específica. Su definición, medición y aproximaciones sobre su papel y utilidad son superficiales y poco desarrollados. Después de estructurar y analizar la literatura existente, establecemos (I) qué aspectos tienen poco uso para la disciplina y (II) qué líneas de investigación tienen más potencial y deben ser desarrolladas y estudiadas con mayor profundidad; para avanzar y completar el marco existente sobre conocimiento del consumidor.
Diseño/metodología/enfoque
Se realizó una búsqueda de documentos en las principales bases de datos en las que aparece el término “conocimiento del consumidor” en un contexto de marketing o consumo, y se adoptó un enfoque crítico y reflexivo para analizar las principales contribuciones y estructurarlas por bloques de contenido.
Resultados
Se identificaron cinco bloques principales de contenido. Se detectó un conjunto de huecos de investigación, principalmente relacionados con la laxa conceptualización del tema, problemas de medición y la escasez de trabajos más útiles conectados con la gestión empresarial; y se proponen varias líneas de investigación que complementan el marco existente para hacerlo más completo y operativo.
Originalidad
Este documento ofrece una revisión crítica y propone una agenda de investigación para una de las variables más utilizadas pero poco estudiadas en el campo del marketing, lo que puede ayudar a académicos y profesionales en la disciplina a continuar desarrollando teorías y modelos útiles.
目的
本文旨在对市场营销中的消费者知识进行批判性审视, 并提出未来的研究议程。虽然已有许多研究检验了该变量, 但由于其对行为产生强大影响, 通常会与其他结构变量一起研究, 而没有以特定方式专注于该变量。对其定义、测量以及其作用和用途的方法仍旧存在研究空白。通过对现有文献进行结构化分析后, 确定了以下两个方面:(I)哪些方面对该学科意义不大, (II)哪些研究方向最具研究潜力, 并且应该进一步深入发展和研究, 以推进和完善现有的消费者知识框架。
设计/方法/途径
通过主要数据库检索市场营销或消费者背景下涉及“消费者知识”一词的文献, 采取批判性和反思性方法来分析其主要贡献, 并通过内容块对其进行结构化。
发现
识别了五个主要内容块, 并发现存在一定程度的研究空白, 主要涉及该主题的概念松散化、测量问题以及与商业管理相关的有效研究的稀缺性。此外, 本文提出了几个研究线索, 这些线索为现有框架补充了信息, 使其更加完整且具备更强的操作性。
独创性
本文对市场营销领域中广泛使用但研究较少的变量进行了批判性评述, 并提出了相关研究议程。这一工作有助于学术界和专业人士继续发展实用的理论和模型。
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Mohit Dar, Carolyn Cordery, Ivo De Loo and Melina Manochin
This paper aims to examine the lived experiences of a professional accountant, exploring how he navigated the complexity of change in specific accounting processes in the UK…
Abstract
Purpose
This paper aims to examine the lived experiences of a professional accountant, exploring how he navigated the complexity of change in specific accounting processes in the UK housing association (HA). Using an autoethnographic approach, the authors seek to relate individual and collective insights into the changing of social housing organisational processes.
Design/methodology/approach
This autoethnographic account draws on participant and participant-observer reflections, as well as several materials maintained by the professional accountant, from a turbulent period in UK social housing. These data are analysed abductively, where the HA was perceived to be a constellation of ritual activities that underpinned a working community.
Findings
The professional accountant, who is one of the authors, sought to transform HA’s finance function to be “World-class”. Among others, allegedly outdated accounting processes in the HA seemed to require radical change to enable quicker yet more financially substantiated decision-making. Office rituals facilitated the associated accounting process changes by drawing on camaraderie and team/family bonding, which became amenable to new (accounting) rituals. However, the change process was complex and may well have undermined the existing camaraderie in the finance team. The paper reflects on this, with the professional accountant looking back on his actions within the HA after he had left the HA and had entered academia.
Originality/value
This study demonstrates the potential of autoethnographic reflections in accounting research when accounting is seen as ritualised activity. Hence, abductively, the reflection is theorised through the notion of “ritual” and its antecedent, “liminality”. This autoethnographic narrative may serve as an aid for others who may also face turbulent periods which require navigating change, while they experience personal struggles relating to this change.
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Arthur Egwuonwu, Emeka Smart Oruh, Ambrose Egwuonwu and Jude Onyima
This paper presents a comprehensive and integrated review of the literature on the role of psychic distance in shaping inter-organizational relationships, by uncovering the…
Abstract
Purpose
This paper presents a comprehensive and integrated review of the literature on the role of psychic distance in shaping inter-organizational relationships, by uncovering the theoretical, methodological, and thematic foundations of this research domain.
Design/methodology/approach
Leveraging a systematic literature review in combination of text mining techniques using Leximancer, the study identified 62 relevant articles published between 1980 and 2024. The analysis revealed four key areas of focus: (1) interfirm business relationships, (2) relational governance and performance, (3) relationship quality, and (4) relationship violation.
Findings
The findings indicate that this body of research is grounded in well-established theoretical frameworks, with social exchange theory, transaction cost analysis, relational exchange theory, and the resource-based view being the most frequently employed. The literature predominantly emphasizes the role of psychic distance in the formation and maintenance of interfirm business relationships, while the other three areas remain comparatively underexplored.
Originality/value
By offering a more robust framework and a holistic understanding of psychic distance in inter-organizational relationships context, this study paves the way for further theory-driven studies, which is a theoretical contribution towards advancing this research area