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This paper addresses the social issue of misinformation in six European countries by investigating how intangible factors associated with the collective evaluation of political-institutional behaviors and judgments regarding media practices and uses of online communication channels are related to citizens’ concerns about misinformation.

Based on a quantitative approach (data analysis), the study relies on data from the Eurobarometer 98.2 (2023), the official public opinion survey of European institutions. The analysis encompasses six European countries representing the pluralist-polarized (Spain, Italy and Greece) and democratic-corporatist models (Germany, Denmark and Sweden). With a multiple linear regression model, the research explores how independent variables help explain citizens' concerns regarding misinformation in each country.

The paper emphasizes three main findings: (1) for citizens in five out of six countries, the main factor associated with an increased misinformation concern is the distrust of political information on social network sites. (2) for citizens, how they evaluate the performance of traditional media relates to misinformation concerns and (3) this holds for countries categorized in pluralist-polarized and democratic-corporatist media system models.

Media managers and policymakers can leverage the insights from this research to address the social concern of misinformation.

This article adds value to existing misinformation studies by underscoring the significance of understanding how citizens’ assessments of political-institutional behaviors, journalism practices and the political use of online communication channels interconnect with the misinformation concern in both pluralist-polarized and democratic-corporatist models.