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Article
Publication date: 16 July 2024

Maulupeivao Betty Ofe-Grant, Miura Elikana, Losi SauLilo, Lillian Vimahi, Seipua O'Brien and Evangeleen Joseph

Colonial epistemes distort ideologies through power structures and control, perpetuating differences and the development of an inferior status. This study aims to serve dual…

133

Abstract

Purpose

Colonial epistemes distort ideologies through power structures and control, perpetuating differences and the development of an inferior status. This study aims to serve dual purposes: Firstly, the authors advocate for Pacific and international business (IB) researchers to consider adopting inclusive research practices, particularly regarding Pacific and indigenous populations. Secondly, the authors argue that decolonization presents conflicting challenges, demonstrating that the authors still have a long way to go regarding the decolonization agenda within academia, the university, IB and broader society.

Design/methodology/approach

An essay style is adopted to introduce inclusive Pacific research practices specific to the Pacific context, what that looks like and the advantages of using culturally appropriate methods.

Findings

This paper highlights some examples that justify why Pacific methods should be used, such as spirituality and prayers underpinned by the va (i.e. relational spaces) – a concept well-known in Pacific cultures but missing in Western academic frameworks, models and approaches. Additionally, the authors found that the endeavours to be inclusive can paradoxically lead to exclusion and marginalization within academia, the university and popular mainstream media.

Social implications

This paper enriches IB theory and pedagogy by advocating for the co-creation of inclusive research practices in collaboration with Pacific and indigenous communities. It contributes to the broader movement to restore indigenous knowledge and scholarship research spaces.

Originality/value

The originality and value of the viewpoint lie in its potential to stimulate conversations and reflections among IB researchers regarding inclusive research practices of decoloniality. Thereby strengthening the “trumpet-shell” call to decolonize the field and academia, which IB as a discipline should not be immune to.

Details

Critical Perspectives on International Business, vol. 21 no. 1
Type: Research Article
ISSN: 1742-2043

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Article
Publication date: 12 July 2024

Manoj A. Palsodkar, Madhukar R. Nagare, Rajesh B. Pansare and Vaibhav S. Narwane

Agile new product development (ANPD) attracts researchers and practitioners by its ability to rapidly reconfigure products and related processes to meet the needs of emerging…

77

Abstract

Purpose

Agile new product development (ANPD) attracts researchers and practitioners by its ability to rapidly reconfigure products and related processes to meet the needs of emerging markets. To increase ANPD adoption, this study aims to identify ANPD enablers (ANPDEs) and create a structural framework that practitioners can use as a quick reference.

Design/methodology/approach

Initially, a comprehensive literature review is conducted to identify ANPDEs, and a structural framework is developed in consultation with an expert panel using a hybrid robust best–worst method interpretive structural modeling (ISM). During the ISM process, the interactions between the ANPDEs are investigated. The ISM result is used as input for fuzzy Matrice d’Impacts croises-multiplication appliqúean classment means cross-impact matrix multiplication applied to classification (MICMAC) analysis to investigate enablers that are both strong drivers and highly dependent.

Findings

The study’s findings show that four ANPDEs are in the low-intensity cluster and thus are excluded during the structural frame development. ISM output shows that “Strong commitment to NPD/top management support,” “Availability of resources,” “Supplier commitment/capability” and “Systematic project planning” are the important ANPDEs. Based on their driving and dependence power, the clusters formed during the fuzzy MICMAC approach show that 16 ANPDEs appear in the dependent zone, one ANPDE in the linkage zone and 14 ANPDEs in the driving zone.

Practical implications

This research has intense functional consequences for researchers and practitioners within the industry. Industry professionals require a conservative focus on the established ANPDEs during ANPD adoption. Management has to carefully prepare a course of action to avoid any flop during ANPD adoption.

Originality/value

The framework established is a one-of-a-kind study that provides an integrated impression of important ANPDEs. The authors hope that the suggested structural framework will serve as a blueprint for scholars working in the ANPD domain and will aid in its adoption.

Details

Journal of Modelling in Management, vol. 20 no. 1
Type: Research Article
ISSN: 1746-5664

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Article
Publication date: 22 August 2024

Jinil Persis

Technology-enabled healthcare focuses on providing better information flow and coordination in healthcare operations. Technology-enabled health services enable hospitals to manage…

80

Abstract

Purpose

Technology-enabled healthcare focuses on providing better information flow and coordination in healthcare operations. Technology-enabled health services enable hospitals to manage their resources effectively, maintain continuous patient engagement and provide seamless services without compromising their perceived quality.

Design/methodology/approach

This study investigates the role of technology-enabled health services in improving perceived healthcare quality among patients. Data are collected from the users (n = 418) of health platforms offered in multi-specialty hospitals. Multiple learners are employed to accurately represent the users' perceived quality regarding the perceived usefulness of the features provided via these digital health platforms.

Findings

The best-fitted model using a decision tree classifier (accuracy = 0.86) derives the accurate significance of features offered in the digital health platform in fostering perceived healthcare quality. Diet and lifestyle recommendations (30%) and chatting with health professionals (11%) are the top features offered in digital health platforms that primarily influence the perceived quality of healthcare among users.

Practical implications

The predictability of perceived quality with the individual features existing in the digital health platform, the significance of the features on the perceived healthcare quality and the prediction rules showing the combined effect of features on healthcare quality can help healthcare managers accelerate digital transformation in hospitals by improving their digital health platform, designing and offering new health packages while strengthening their e-infrastructure.

Originality/value

The study represents perceived healthcare quality with the features offered in digital health platforms using machine learners based on users' post-pandemic experience. By advancing digital platforms with more patient-centric features using emerging technologies, this model can further foresee its impact on the perceived quality of healthcare, offering valuable directions to healthcare service providers. The study is limited to focusing on digital health platforms that can deal with people's general healthcare needs.

Details

International Journal of Quality & Reliability Management, vol. 42 no. 4
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 2 February 2023

Maali Alghnimi and Humoud Alqashan

Coronavirus disease 2019 (COVID-19) is a new disease that has led to rapid and dramatic global changes. This study aims to investigate how Gulf Cooperation Council (GCC) citizens…

53

Abstract

Purpose

Coronavirus disease 2019 (COVID-19) is a new disease that has led to rapid and dramatic global changes. This study aims to investigate how Gulf Cooperation Council (GCC) citizens and noncitizens search for necessary information and assess available information sources, their associated awareness and anxiety levels, voluntary work, compliance with quarantine regulations and technology.

Design/methodology/approach

An electronic questionnaire was designed using Google Forms and distributed on Twitter and WhatsApp. In total, 1,006 responses were received.

Findings

The results showed that 75.25% of the participants were active information seekers because of their daily search for necessary information. “Formal sources,” “Social media” and “Television” were the most preferred information sources found by the study sample.

Originality/value

This study investigates the behavior of GCC citizens and noncitizens in searching for necessary information during the COVID-19 pandemic. In addition, it draws attention to the importance of digitization and digital preservation in building a specialized digital library for future access to pandemic-related information distributed by the government authorities and institutions in the State of Kuwait.

Details

Global Knowledge, Memory and Communication, vol. 74 no. 1/2
Type: Research Article
ISSN: 2514-9342

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Article
Publication date: 27 November 2024

Fury Maulina, Mubasysyir Hasanbasri, Fedde Scheele and Jamiu O. Busari

This study aims to formulate a consensus on primary care physicians’ leadership competencies tailored to Indonesia’s rural and remote health systems using the LEADS framework…

21

Abstract

Purpose

This study aims to formulate a consensus on primary care physicians’ leadership competencies tailored to Indonesia’s rural and remote health systems using the LEADS framework. Effective physician leaders are essential in these settings; however, many physicians lack the necessary leadership qualifications due to insufficient training. From a medical education perspective, this issue is further compounded by the lack of consensus on leadership course content.

Design/methodology/approach

The study used a mixed-method approach with a concurrent triangulation strategy. Concurrently, a two-round Delphi study and qualitative interviews were conducted. The Delphi study involved academics, rural and remote primary care physicians, intern doctors (similar to house officers), clerks and medical students and used descriptive analysis. Semi-structured interviews, guided by an interview guide, were analysed using inductive thematic analysis.

Findings

From the initial 62 LEADS framework statements, the authors identified 52 physician leadership attributes in round 1 and 41 attributes in round 2. Qualitative interviews revealed three main themes: the significance of physician leadership, the physician leadership curriculum and its potential and impact.

Originality/value

The study established consensus and provided scholarly insights into the leadership development necessary for primary care physicians in rural and remote areas. This is essential for developing Indonesia’s medical leadership curriculum, with the ultimate goal of improving health outcomes in these settings.

Details

Leadership in Health Services, vol. 38 no. 1
Type: Research Article
ISSN: 1751-1879

Keywords

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