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Article
Publication date: 16 December 2024

Monika Tanwar and Nagarajan Raghavan

The idea is to develop a condition-based maintenance (CBM) model for continuously monitored degrading systems under imperfect maintenance. The system is subjected to random…

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Abstract

Purpose

The idea is to develop a condition-based maintenance (CBM) model for continuously monitored degrading systems under imperfect maintenance. The system is subjected to random shocks, inspection, corrective maintenance (CM) and preventive maintenance (PM); respective thresholds are set to make decisions.

Design/methodology/approach

The generalized renewal process is considered for degradation modeling, and the maximum likelihood estimation method is used for parameter estimation. Optimum replacement time is derived by minimizing downtime per unit time (DT).

Findings

Optimum replacement time is derived by minimizing DT. The paper provides insight into the virtual age model’s applicability and efficacy in CBM policy-based decision-making.

Practical implications

This paper assesses the CBM policy for continuously degrading systems under random shocks and imperfect maintenance. An operating system faces five events, i.e. CM, PM, inspection, random shock and sudden failure, during its lifetime. The combination and timing of these mutually exclusive events decide the degradation path in addition to the system's natural degradation (wear-out) dynamics when it is not tampered with in any way. Sequential modeling of such events for a degradation dataset will provide maintenance estimation and prediction parameters.

Originality/value

In general, CBM models do not consider CM to be part of the maintenance policy. It is debatable whether to include CM as part of a CBM policy. In our case, we consider CM in CBM policy formulation, assuming: (1) fail-repair: the system is restored to its operating state after failure with repair; (2) salvage: disposal of non-repairable part or material from the system, i.e. CM actions are a result of minor component-level failures. System failure is referred to as a case involving rebuild/complete system replacement. We assume CM for minor failures and acknowledge that failure can be delayed using CBM but cannot be avoided entirely. Therefore, the consideration of CM in the CBM model will make the model more generic and comprehensive.

Details

Journal of Quality in Maintenance Engineering, vol. 31 no. 1
Type: Research Article
ISSN: 1355-2511

Keywords

Available. Open Access. Open Access
Article
Publication date: 10 March 2025

Gangaram Biswakarma and Barsa Basnet

The rapidly growing medical tourism sector impacts sending and receiving countries’ health systems. It is growing rapidly, and medical procedures, technology and high-quality…

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Abstract

Purpose

The rapidly growing medical tourism sector impacts sending and receiving countries’ health systems. It is growing rapidly, and medical procedures, technology and high-quality healthcare are expensive and unequal. Low-to-middle-income countries’ citizens travel abroad for better healthcare for cost or other reasons. Medical tourism in developing countries is poorly understood, despite empirical studies from developed countries and various disciplines. This paper aims to analyze the motivational factors that influence Nepalese patients’ decisions to seek outbound medical tourism in Nepal.

Design/methodology/approach

The study adopted a quantitative approach. The study purposefully included individual patients who had undergone medical treatment abroad to form the sample for research purposes. Among the 400 respondents, 382 responses were deemed the final sample size. A questionnaire was developed on a seven-point Likert scale. The study proceeded with a sequential analysis approach, commencing with the evaluation of the measurement model before conducting path analysis to test the hypotheses and present the model estimates.

Findings

The study found that the individuals supported outbound medical tourism and were open to medical treatment abroad. Outbound medical tourism is highly related to service quality and word-of-mouth communication along with the insurance policy, language and culture, treatment cost and procedural safety. However, service quality and word-of-mouth communication significantly affect outbound medical tourism, with service quality having a large effect. These findings of the study shed a different dynamics of the factors influencing Nepalese individuals’ decision regarding outbound medical tourism.

Originality/value

This study focuses to a developing country in which the country’s healthcare system lacks proper infrastructure and services, is overcrowded, lacks expertise and technology and private hospitals are scarce. As a result, more people are seeking treatment across borders. Though researchers from developed countries and different disciplines have carried out empirical studies on medical tourism, little is known about this phenomenon in developing countries. Therefore, this study explores the motivational factors for outbound medical tourism in Nepal. This study addresses these key research issues to highlight Nepal’s underexplored outbound medical tourism and its drivers.

Details

International Hospitality Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2516-8142

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Article
Publication date: 28 January 2025

Judith Schmitt, Karina Nielsen, Carolyn Axtell and Cristian Vasquez

Current political, economic and societal developments have led to high uncertainty in organisations, which may negatively impact employee well-being. Leaders play a crucial role…

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Abstract

Purpose

Current political, economic and societal developments have led to high uncertainty in organisations, which may negatively impact employee well-being. Leaders play a crucial role in this context. This study explores how interventions support leaders and their followers in times of uncertainty.

Design/methodology/approach

We conducted 22 interviews to evaluate the experiences of two interventions, coaching and mental health awareness training, both implemented in two corporate organisations in Czechia during a merger and acquisition and the COVID-19 pandemic.

Findings

Our findings show that both interventions equipped participants with resources to manage change, such as increased self-awareness and self-efficacy, and improved coping strategies for stressful situations. Participants gained better leadership skills and knowledge to support employees and themselves when facing mental health issues. Our findings reveal that the contextual factors in the two organisations led to different mechanisms and content for coaching but similar mechanisms in mental health awareness training.

Originality/value

This research contributes to the understanding of targeted interventions to support leaders during times of uncertainty. Implications for practitioners and Human Resources when developing context-specific support strategies are discussed.

Details

International Journal of Workplace Health Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8351

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Article
Publication date: 12 January 2024

Hasanuzzaman, Kaustov Chakraborty and Surajit Bag

Sustainability is a major challenge for India’s (Bharat’s) coal mining industry. The government has prioritized sustainable growth in the coal mining industry. It is putting forth…

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Abstract

Purpose

Sustainability is a major challenge for India’s (Bharat’s) coal mining industry. The government has prioritized sustainable growth in the coal mining industry. It is putting forth multifaceted economic, environmental and social efforts to accomplish the Sustainable Development Goals (SDGs). This research aims to identify the factors for sustainable improvements in coal mining operations. Secondly, this study examines the intensity of causal relations among the factors. Thirdly, this study examines whether causal relations exist among the factors to be considered for sustainable improvement in coal mining operations. Lastly, the study aims to understand how the factors ensure sustainable improvement in coal mining operations.

Design/methodology/approach

An integrated three-phase methodology was applied to identify the critical factors related to coal mining and explore the contextual relationships among the identified factors. Fifteen critical factors were selected based on the Delphi technique. Subsequently, the fifteen factors were analyzed to determine the contextual and causal relationships using the total interpretive structural modelling (TISM) and DEMATEL methods.

Findings

The study identified “Extraction of Coal and Overburden” as the leading factor for sustainable improvement in coal mining operations, because it directly or indirectly influences the overall mining operation, environmental impact and resource utilization. Hence, strict control measures are necessary in “Extraction of Coal and Overburden” to ensure sustainable coal mining. Conversely, “Health Impact” is the lagging factor as it has very low or no impact on the system. Therefore, it requires fewer control mechanisms. Nevertheless, control measures for the remaining factors must be decided on a priority basis.

Practical implications

The proposed structural model can serve as a framework for enhancing sustainability in India’s (Bharat’s) coal mining operations. This framework can also be applied to other developing nations with similar sustainability concerns, providing valuable guidance for sustainable operations.

Originality/value

The current study highlights the significance of logical links and dependencies between several parameters essential to coal mining sustainability. Furthermore, it leads to the development of a well-defined control sequence that identifies the causal linkages between numerous components needed to achieve real progress towards sustainability.

Details

Benchmarking: An International Journal, vol. 32 no. 2
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 11 February 2025

Zoe Hogan

This article explores key features of effective professional learning as identified in research, exploring in-depth the potential of co-mentoring as a transformative model for…

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Abstract

Purpose

This article explores key features of effective professional learning as identified in research, exploring in-depth the potential of co-mentoring as a transformative model for teacher development.

Design/methodology/approach

This article focuses on the Foundation for Learning and Literacy’s (FFLL) Touchstone 11, which underscores the importance of continuous teacher professional development in equitably supporting student learning. Teachers play a pivotal role in fostering learning and literacy, yet they face significant challenges in accessing ongoing, embedded professional learning tailored to their practice. A brief review of the literature regarding key features of effective professional learning is followed by an in-depth exploration of co-mentoring in the context of a real-world education program.

Findings

Co-mentoring fosters reciprocal, non-hierarchical learning relationships, exemplified by the School Drama program – a collaboration between Sydney Theatre Company and The University of Sydney. This program paired teaching artists with classroom teachers to integrate drama into literacy education, leading to improved teacher confidence, student engagement and professional growth.

Originality/value

The article situates key features of effective professional learning as identified in the literature in the context of a real-world education program in Australia.

Details

Qualitative Research Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1443-9883

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Article
Publication date: 19 February 2025

Cristina Gabriela Bejan, Claudia Lenuța Rus and Lucia Claudia Ioana Ratiu

Although several studies evidence the positive outcomes of facilitation coaching style in various professional settings, it has received less attention in the health-care context…

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Abstract

Purpose

Although several studies evidence the positive outcomes of facilitation coaching style in various professional settings, it has received less attention in the health-care context. Thus, drawing on previous research and the tenets of Self-Determination Theory (Deci and Ryan, 1985), Job Demands-Resources Theory (Demerouti et al., 2001) and Conservation of Resources Theory (Hobfoll, 1989), this study aims to investigate the relationship between facilitation coaching style and adaptive performance in health-care professionals, considering a serial mediation mechanism in which job-related anxiety and informal field-based learning are antecedents of positive psychological capital (PsyCap).

Design/methodology/approach

Self-reported data were collected from 253 Romanian health-care professionals using a cross-sectional research design.

Findings

The authors found that facilitation coaching style reduces job-related anxiety and promotes informal field-based learning, thereby improving PsyCap and, ultimately, contributing to higher adaptive performance.

Originality/value

These results emphasize the critical role of facilitation coaching style in the health-care sector and provide actionable insights for health-care organizations seeking to enhance their staff’s adaptive performance and, consequently, patient care.

Details

Journal of Workplace Learning, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1366-5626

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Article
Publication date: 11 February 2025

Aase Slettbakk and Marit Aas

The aim of this study was to explore the specific actions that school leaders attempt following a coaching session, investigating how group coaching supports the leadership…

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Abstract

Purpose

The aim of this study was to explore the specific actions that school leaders attempt following a coaching session, investigating how group coaching supports the leadership actions of school leaders. The study was carried out as an action research project with the aim of understanding and further developing the coaching practice.

Design/methodology/approach

The article reports on a group coaching study integrated into the National Principal Training Programme in Norway, which was designed to identify reflections on the type of personal agency that can lead to improvements in leadership performance. Our investigation focused on a group coaching protocol initiated with a coaching question that was reformulated during the session. It concluded with a leadership action that the school leader committed to undertake following the coaching session. The study identifies the types of actions that school leaders commit to undertaking after the coaching session and examines whether the coaching process impacts the implementation of these leadership actions.

Findings

We found that the leadership actions undertaken focused on what school leaders can do to foster better relationships with their employees, how they can develop a positive culture for learning and competence development in schools and how they can create structures and routines in both day-to-day leadership and broader school organizations. The study illustrates that school leaders perceive group coaching as being beneficial in the process of selecting a leadership action and that, through this process, there is increased motivation to implement this specific leadership action.

Originality/value

The study provides original contributions to the field of educational leadership and coaching, offering practical suggestions for those involved in the development of school leaders. The findings could inform future practices and research in similar contexts, and with further refinement, the results could have implications beyond the immediate setting of the Norwegian National Principal Training Programme.

Details

International Journal of Mentoring and Coaching in Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-6854

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Article
Publication date: 31 December 2024

Aayushi Pandey, Shivani Dhand, Mahender Singh Kaswan, Priyanka Chhibber, Jose Arturo Garza-Reyes and Mehnaz Manzoor

To investigate the transformative impact of soft skills on the career pathways of experts and students in the engineering domain.

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Abstract

Purpose

To investigate the transformative impact of soft skills on the career pathways of experts and students in the engineering domain.

Design/methodology/approach

The study adopts a comprehensive approach, combining a review of existing literature with primary data to analyse quantitative and qualitative empirical investigations. Data from 40 participants, who are engineering students and professionals, is analysed using descriptive statistics and advanced software tools like ATLAS.ti and Jamovi.

Findings

The findings underscore the indispensable nature of soft skills in elevating employability, emphasising the urgent need for mandatory soft skills education for engineering students and professionals. The research identifies the top five soft skills engineers need: communication, teamwork, time management, leadership and problem-solving.

Practical implications

The research contributes to understanding soft skills’ pivotal role in engineering professions, providing valuable insights for professionals and organisations aiming to enhance performance and competitiveness in the industry. The study advocates for a holistic approach that recognises the symbiotic relationship between technical proficiency and soft skills in shaping the success of engineering graduates in the 21st-century workforce.

Originality/value

The study recognises the current job market demands and asserts that engineers must combine technical expertise with soft skills to succeed in the technology-driven yet people-centric engineering profession.

Details

The TQM Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1754-2731

Keywords

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Case study
Publication date: 6 May 2024

Stuart Rosenberg

Information was obtained in interviews with Richard Nagel in Winter/Spring 2022. This information was supplemented by material from secondary sources. The only information that…

Abstract

Research methodology

Information was obtained in interviews with Richard Nagel in Winter/Spring 2022. This information was supplemented by material from secondary sources. The only information that was disguised were the real names for Bob Crater, Tim Landy, Jane Tolley and Mary Nagel.

The case was classroom tested in Summer 2022. The responses from students helped to shape the writing of the case.

Case overview/synopsis

Richard Nagel, the owner of the RE/MAX Elite real estate agency in Monmouth Beach, New Jersey, has just learned that one of his agents, Tim Landy, quit and left the industry. Tim was a young real estate agent and Richard had spent considerable time training him. Tim was motivated and he worked hard to prospect for business, but he showed that he was experiencing difficulty closing on his sales. Richard decided to recommend that Tim work with another agent, Bob Crater, as Bob was an experienced salesman but was not doing the up-front prospecting that Tim was doing. Richard suggested two different strategies to the two agents – a pairing up arrangement and peer-to-peer learning. The outcome that Richard envisioned was that both of the struggling salesmen would benefit from either of these strategies, but Bob refused to collaborate.

Tim’s quitting was characteristic of an ongoing problem with employee retention that Richard had been experiencing as a manager in recent years. This problem caused Richard to think about how he recruited his real estate agents, how he developed them through coaching and how he motivated them so that they would stay happy in their job and not leave. He recognized the importance of thoroughly examining his retention strategy within the next 12 months so that he could better manage the problem and strengthen the productivity of his real estate agency.

Complexity academic level

The case is intended for an undergraduate course in human resources management, as it deals directly with recruiting, coaching and retaining employees.

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Article
Publication date: 8 January 2025

Yihong Chen, Huiyue Ye and Rob Law

Digitalization in hospitality and tourism (DHT) is undergoing a profound revolution, yet its actual effect remains overlooked. This paper aims to delve into the actual effect of…

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Abstract

Purpose

Digitalization in hospitality and tourism (DHT) is undergoing a profound revolution, yet its actual effect remains overlooked. This paper aims to delve into the actual effect of DHT and uncover the underlying mechanisms that trigger its subtle success.

Design/methodology/approach

Triangulation was used by leveraging complementary multisource data and mixed methods to explore DHT’s challenges. First, regression and statistical analysis revealed intricate outcome of DHT at the regional level. Then, DistilBERT and nonnegative matrix factorization were used to cluster the tourists’ complaints about DHT. Finally, based on a modified diffusion innovation system and stakeholder theory, this study proposed the Integrated Framework for Digitalization Mismatch in Hospitality and Tourism (IFDMHT).

Findings

The quantitative techniques identified the subtle contributions of digitalization on demand. The qualitative technique explored the strategy–practice and demand–supply mismatches as the core of the failure.

Originality/value

This study synthesizes macroregional and micropsychological perspectives to examine the actual effect of DHT. An IFDMHT model is established to investigate the underlying factors influencing the subtle successes of DHT. The findings provide targeted recommendations to assist stakeholders in developing sustainable DHT.

研究目的

酒店与旅游业数字化(DHT)正经历深刻变革, 但其实际影响常被忽视。本研究旨在深入探讨DHT的实际效果, 揭示其微妙成功的潜在机制。

研究方法

本研究采用三角验证方法, 通过整合多源数据与混合方法探讨DHT所面临的挑战。首先, 回归分析和统计分析揭示DHT在区域层面的复杂结果; 其次, 利用DistilBERT与非负矩阵分解对游客关于DHT的投诉进行聚类分析; 最后, 基于修订的扩散创新系统与利益相关者理论, 提出了“酒店与旅游业数字化错配综合框架”(IFDMHT)。

研究发现

定量方法识别了数字化对需求的微妙贡献, 定性技术则深入探讨了战略与实践、需求与供给之间的不匹配是数字化失败的核心原因。

研究创新

本研究从宏观区域和微观心理学视角出发, 综合审视DHT的实际效果, 并构建了IFDMHT模型, 以探讨影响DHT微妙成功的潜在因素。研究结果为利益相关者提供了具体建议, 以推动可持续的DHT发展。

Details

Journal of Hospitality and Tourism Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-9880

Keywords

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