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Digitalisation is a key driver of the Fourth Industrial Revolution (Industry 4.0) to better understand the opportunities and challenges pertaining to digital transformation; organisations adopt different approaches to dealing with digitisation. The purpose of this chapter is to explore the impact of Industry 4.0 on the procurement process re-engineering and its role within the area of supply chain management. Additionally, the research will examine barriers and challenges involved in the digitalisation of procurement and supply chains and how to overcome them. According to the findings, digitalisation of the procurement process can have several advantages, such as supporting complex decision-making processes and administrative tasks, focusing on strategic decisions and activities, transforming procurement into a strategic interface to support organisational efficiency, effectiveness and profitability and fostering the development of new business models. Furthermore, the study highlighted various influencing factors, challenges and the role of stakeholders impacting the digitalisation of procurement functions and supply chains.

This study explores how the battle against the COVID-19 pandemic highlights the tourism industry's vulnerabilities and consequently leads to a paradigm shift towards adaptability, digitalization, diversification and closer collaboration with governmental and international entities. It encompasses a diverse range of industry involved parties, examining the responses and adaptations of various tourism entities to the pandemic's challenges. Through qualitative data analysis, including network analysis and word clouds, this study furnishes viable strategies that emphasize cultural sensitivity, environmental stewardship, technological integration, conservation-focused tourism and public–private partnerships. The study identifies key forthcoming challenges, including the standardization of environmental impact assessments, the promotion of eco-certifications, responsible tourism initiatives and the ethical treatment of wildlife, which will shape the future trajectory of sustainable tourism.

Current research in the field of behavioural finance has attempted to discover behavioural biases and their characteristics in individual investors’ irrational decision-making. This study aims to find out how biases in information based on knowledge affect decisions about investments.

In step one, through existing research and consultation with specialists, 13 relevant items covering major aspects of bias were determined. In the second step, multiple linear regression and artificial neural network were used to analyse the data of 337 retail investors.

The investment choice was heavily impacted by regret aversion, followed by loss aversion, overconfidence and the Barnum effect. It was observed that the Barnum effect has a statistically significant negative link with investing choices. The research also found that investors’ fear of making mistakes and their tendency to be too sure of themselves were the most significant factors in their decisions about where to put their money.

This research contributes to the expansion of the knowledge base in behavioural finance theory by highlighting the significance of cognitive psychological traits in how leading investors end up making irrational decisions. Portfolio managers, financial institutions and investors in developing markets may all significantly benefit from the information offered.

This research is a one-of-a-kind study, as it analyses the emotional biases along with the cognitive biases of investor decision-making. Investor decisions generally consider the shadowy side of knowledge management.

This paper studies the critical factors from the perspectives of technological quality, personal compatibility and organisational commitment using the technological adoption framework (TAF). The proposed TAF studies the critical factors that influence the intention to use building information modelling (BIM) taking into consideration of the “Perceived Ease of Use (PEU)” and “Perceive Usefulness (PU).”

The proposed study is a quantitative research study using the TAF model and the statistical analysis using “Partial Least Squares-Structural Equation Modelling (PLS-SEM).” The questionnaires are developed based on the literature review study and disseminated to the stakeholders in the Malaysian construction industry, including consultants, contractors, and clients. The data collected are analysed using PLS-SEM to identify the correlation between the critical factors influencing BIM adoption and the moderation influence of the PEU and PU towards the “Intention to Use (IU)” BIM.

The data collected from 185 construction industry stakeholders in Malaysia was utilised to develop the structural equation model. The measurement model was analysed in terms of composite reliability, discriminant validity, and collinearity issues. Subsequently, the SEM is analysed, and the findings on the hypothesis on the correlation between the critical factors and the intention to use BIM are examined. The study also examines the mediation effects of the PEU and PU towards the BIM adoption in the Malaysian construction industry.

This research conceptual framework, TAF, is derived from the integration of the existing underpinning theories of the technological adoption model and the technology–organisation–environment framework. This new TAF can be used for the study of new technology adoption. This cross-sectional research study is in line with the “Construction 4.0 Strategic Plan” in Malaysia to establish the current BIM adoption scenario and formulate the framework to promote incentives to promote BIM adoption.

The effects of gendered views on employee voice are of great importance for knowledge sharing within public universities. Yet, they are still neglected by current human resource management and entrepreneurship literature. While strengthening themselves by reinforcing the strengths and opportunities, public universities can generate entrepreneurial opportunities through various knowledge-sharing mechanisms, including social networks and employee voice. This became a crucial lever for public universities to leverage competitive advantages and to support entrepreneurial activities through network knowledge-based sharing. For this purpose, this study aims to examine the various aspects of entrepreneurship via the voice of employees, emphasizing the moderating effect of gender and the mediating role of social networks on the link between employee voice and the entrepreneurial atmosphere of universities.

The authors collected survey data from a cross-sectional sample of 335 employees engaged in entrepreneurship activities within public universities in an emerging economy context and analyzed the data using partial least squares structural equation modeling (PLS-SEM) with the Smart-PLS software.

The PLS-SEM analysis found that different dimensions of the university entrepreneurial climate (communication, knowledge sharing and innovative climate) positively impact members’ voices within public universities. This effect is amplified by social networks, which are crucial for spreading knowledge among faculty, thereby fostering a more open and collaborative academic environment.

When acting, the university top management team should encourage the generation and dissemination of entrepreneurial ideas to nurture a dynamic entrepreneurial atmosphere and social involvement, ultimately supporting sustainable competitive advantages through a culture of strategic knowledge sharing. The results have practical implications for university managers, entrepreneurship education actors, administrators, policymakers and entrepreneurial ecosystem actors, by demonstrating how social networks can amplify the dissemination of ideas and entrepreneurial spirit.

This research explores how entrepreneurship and social networks can help faculty members have a stronger influence in academic settings. It also fills in the gaps in knowledge about how human resource management and entrepreneurship can work together to create a more communicative and innovative academic environment. Additionally, this study brings new ideas to existing literature by looking at how gender differences can affect employee voice, particularly emphasizing the importance of women in leadership roles at universities. This study is also the first to delve into how entrepreneurship and social networks, along with gender perceptions, play a role in shaping the voice of employees in a public university.

This study investigates how the perceived value of payment methods affects the transaction experience at the Christmas market and how this experience influences consumer willingness to pay. Additionally, this study examines the mediating role of transaction experience.

The sample was taken from tourists who visited the Innsbruck Christmas market in 2023. A total of 347 valid questionnaires were collected through a combination of paper questionnaires randomly distributed offline to Christmas market patrons (random sample) and questionnaires posted online (self-selected sample). Structural equation modeling (SEM) was used to analyze the data in this study.

The results demonstrate that consumers’ transaction experience at the Christmas market is significantly influenced by their perceptions of cash inefficiency, health risks associated with cash, convenience of cashless payments and security and privacy of cashless payments. Furthermore, the transaction experience has a significant impact on consumer willingness to pay. Additionally, the perceived value of payment methods and willingness to pay are mediated by the transaction experience.

This study examines the influence of the perceived value of payment methods on behavioral intentions in Christmas market research. It also demonstrates the mediating role of transactional experience on perceived value and willingness to pay, filling the gap in research on payment methods in Christmas markets. Additionally, the findings offer managerial contributions to destination organizations and retailers/vendors, suggesting that they should prioritize convenient payment methods to enhance revenues.

Despite the rapid development of metaverse industry, the adoption rate of metaverse products is still very low. While prior studies mainly focused on investigating the motivators of metaverse adoption, this study explores the barriers affecting consumer intention to use metaverse products, utilizing the framework of innovation resistance theory (IRT).

Through a survey conducted in China, we examined the effects of variables such as usage barrier, value barrier, risk barrier, tradition barrier, image barrier, as well as the moderating effects of individuals’ innovativeness. Three hundred and seventy seven valid questionnaires were collected and hierarchical regression method was conducted to analyze the data.

Our findings reveal that usage and value barriers, as well as tradition barrier, significantly negatively influence consumer intention to use metaverse products. However, risk and image barrier do not exhibit a significant impact. Additionally, we discovered that individuals’ innovativeness positively influences consumer intention, indicating that users with higher innovativeness are more inclined to engage with metaverse products. Furthermore, innovativeness acts as a positive moderator, weakening the negative impact of tradition barrier on usage intention.

The study extends IRT by incorporating the role of individual innovativeness, providing a more holistic understanding of the factors that impede the widespread use of metaverse products. The findings are crucial for developing strategies to mitigate the negative influences of potential barriers, ultimately promoting the diffusion of metaverse products.

The emergence of social media platforms has revolutionized how brands develop partnerships with social media influencers (SMIs). However, users are seeking more meaningful engagement with SMIs, and little is known about how brands can shift their focus from transient engagements to continued engagement that builds long-term brand–consumer relationships. Extant research has provided inconsistent findings regarding consumer engagement behavior. To address this knowledge deficit, we contribute to the consumer engagement literature by developing and testing a conceptual model that explores and explains the relationships between the factors that influence continued engagement intention (CEI), a form of behavioral intention.

A literature review was conducted to identify gaps and develop a theoretically informed conceptual model and hypotheses. Survey data from 604 Instagram SMI followers were analyzed using partial least squares structural equation modeling using SmartPLS 3.3.3 to assess the structural model relationships and conduct post hoc analysis.

The findings suggest that it is important to positively influence consumer responses to elicit CEI. Furthermore, homophily attitudes toward SMIs moderate the relationship between SMI experience and CEI.

Brands must work with SMIs to create positive SMI experiences and develop CEI. Furthermore, SMIs should focus on brands that fit their lifestyles to enhance homophily attitudes and forge CEI.

This study contributes to the literature by combining social exchange and flow theories to develop and test a holistic framework for examining CEIs regarding SMIs and brands. The findings show that creating positive SMI experiences benefits brands seeking CEI.

This study addresses the remarkable research gap in the existing literature on Chat Generative Pre-training Transformer (ChatGPT), which has primarily explored its functional benefits rather than the psychological states of its users. By integrating the self-concept theory and functional theory of attitudes, this study develops a moderated-mediating model to examine the impact of the bandwagon effect on users’ habit formation and subsequent feelings of pride associated with the ChatGPT application.

This study analyzed self-reported survey data from 568 respondents from mainland China using partial least squares structural equation modeling.

The findings reveal that the bandwagon effect indirectly influences users’ pride through the formation of habits related to ChatGPT applications. This study also identifies the boundary condition of social-adjustive attitude, which strengthens both the direct relationship between the bandwagon effect and habit formation and its indirect relationship with pride.

This study contributes to the field by offering a novel perspective on ChatGPT adoption, highlighting the role of self-concept and attitudinal functions in driving users’ intentions to utilize the technology, with a focus on the desire for pride as a motivating factor.

This study aims to conduct a comprehensive assessment of the existing literature on green human resource management (GHRM) and its correlation with environmental performance (EP) and energy saving behavior (ESB) by using the PRISMA methodology.

A thorough examination was undertaken involving a total of 25 articles which included a diverse range of years and geographic areas.

The findings suggest a growing emphasis on the intersection of GHRM, EP and ESB, supported by a substantial increase in research in recent times. The literature in question was mostly contributed by Malaysia, Pakistan, Canada and Thailand. Majority of research endeavors were carried out within the context of manufacturing companies. The studies under scrutiny mostly used quantitative research methodologies and often applied the resource-based view (RBV) and theory of planned behavior (TPB) frameworks to investigate the relationships between GHRM, ESB and EP. In addition, structural equation modeling (SEM) has garnered significant attention as a commonly used analytical methodology. This analysis emphasizes the growing importance of GHRM strategies such as green recruiting, green performance management and green remuneration, in fostering sustainable organizational results.

This work offers significant contributions to the existing body of research in this particular sector; shedding light on its present condition and pinpointing prospective avenues for future inquiries.