Tri Lam, Jon Heales and Nicole Hartley
The continuing development of digital technologies creates expanding opportunities for information transparency. Consumers use social media to provide online reviews that are…
Abstract
Purpose
The continuing development of digital technologies creates expanding opportunities for information transparency. Consumers use social media to provide online reviews that are focused on changing levels of consumer trust. This study examines the effect of perceived risk that prompts consumers to search for online reviews in the context of food safety.
Design/methodology/approach
Commitment-trust theory forms the theoretical lens to model changes in consumer trust resulting from online reviews. Consumer-based questionnaire surveys collected data to test the structural model, using structural equation modelling (SEM).
Findings
The findings show when consumers perceive high levels of risk, they use social media to obtain additional product-related information. The objective, unanimous, evidential and noticeable online reviews are perceived as informative to consumers. Perceived informativeness of positive online reviews is found to increase consumers trust and, in turn, increase their purchase intentions.
Originality/value
The findings contribute to the knowledge of online review-based trust literature and provide far-reaching implications for information system (IS)-practitioners in business.
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Ellie Norris, Shawgat Kutubi and Glenn Finau
This paper examines the state’s accountability to its citizens, in particular the First Peoples of settler colonial nations such as Australia, and how these responsibilities may…
Abstract
Purpose
This paper examines the state’s accountability to its citizens, in particular the First Peoples of settler colonial nations such as Australia, and how these responsibilities may be enacted via a process of compensatory justice in Native Title claims. We focus on the landmark Timber Creek ruling and the impacts of racialized preconceptions on the accountability outcomes of the case.
Design/methodology/approach
This study draws on critical race theory to reveal embedded racialised perspectives that perpetuate exclusion and discriminatory outcomes. Court documents including hearing transcripts, case judgements, witness statements, appellant and respondent submissions, expert reports and responses from First Nations leaders, form the basis of our analysis.
Findings
The case highlights how the compensation awarded to Native Title holders was based on racialised assumptions that prioritised neoliberal values, commercial activities and reaching a “socially acceptable” judgement over valuing Aboriginal uses of land. A critical analysis of court documents reveals the pervasiveness of presumed “objectivity” in the use of accounting tools to calculate economic value and the accountability implications of a process based on litigation, not negotiation. These findings reveal the hiding places offered by calculative practices that equate neoliberal priorities with accountability and reaffirm the importance of alternative accountings to resist inequitable distributive outcomes.
Originality/value
Novel insights, drawing on First Nations peoples’ connections to land and their perspectives on accountability and justice, are offered in this study. Our analysis of Native Title holders’ submissions to the courts alongside historical and anthropological sources leads to the conclusion that compensation decisions regarding Native Title land must be approached from the perspective of Aboriginal landowners if accountable outcomes are to be achieved.
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This paper aims to discuss the scholarship over the past 30 years on what used to be called Melanesian warfare or “tribal fighting” and is termed in this paper “intergroup…
Abstract
Purpose
This paper aims to discuss the scholarship over the past 30 years on what used to be called Melanesian warfare or “tribal fighting” and is termed in this paper “intergroup conflict” in the Highlands of Papua New Guinea. The paper categorises the drivers of intergroup conflict that make up the landscape for conflict in the Highlands. It starts with cultural factors and the understandings about conflict that have long been used to explain such violence, then adds newer factors. It argues that while the individual existence of each driver is important, far more important is the way in which they interact with each other in reinforcing feedback loops that propel the actors involved towards violence.
Design/methodology/approach
The paper is based on a thorough review of the scholarly and grey literature on the topic, drawing from the fields of anthropology, criminology, political science, law, justice and peacebuilding.
Findings
The overall finding of the paper is that the nature of intergroup conflict, its scale and dynamics, has changed considerably over the past 30 years, most prominently in the entanglement of the state with local-level conflicts. This has significantly affected the nature of intergroup conflict today, deepening the attractors towards violence and conflict, while weakening the ability of existing state and non-state systems to prevent it. The picture that emerges is one in which the interconnectivity of factors promoting violence has intensified, the rate of change is accelerating and levels of violence are amplified.
Originality/value
This paper is an original work.
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Sabeeh Khaliq, Zaheer Abbas, Moin-ud-Din Junjua, Rajesh Ram, Hasan Shahzad and Muhammad Yousuf Rafiq
The coating process increases the durability, quality and effectiveness of the web, is used in manufacturing of wallpapers, adhesive tapes, wrapping, protection of fabrics and…
Abstract
Purpose
The coating process increases the durability, quality and effectiveness of the web, is used in manufacturing of wallpapers, adhesive tapes, wrapping, protection of fabrics and metals, X-ray and photographic films, beautification, books and magazines, film foils, magnetic records, coated paper, etc.
Design/methodology/approach
This paper gives a detailed study of the Oldroyd-4 constant fluid rheology during blade coating technique to check the sensitivity of velocity slippage on blade surface and magnetohydrodynamics (MHD) on final coating thickness and other mechanical properties. Heat transfer effects are also considered with viscous dissipation. The governing expressions under Lubrication Approximation Theory (LAT) are shortened and non-dimensionalized. A numerical technique with root finding algorithm is employed to determine the velocity profile, pressure and pressure gradient, shear stress, coating thickness, blade load and temperature profile. Figures and tables are exploited to show and discuss the effects of Hartmann number, slip parameter, geometrical parameter and viscoelastic fluid parameters on the flow and mechanical quantities. Comparison is also presented with previous literature under specific conditions.
Findings
From a technical vantage point, blade load and pressure are significant results of research as they lead to varying coating thickness, which gives an efficient coating process and extends substrate life. Shear stress is directly proportional to the magnetic parameter and inversely proportional to velocity slippage on blade surface. Temperature curve increases with increment in magnetic parameter and Brinkman number, while decrease in temperature is detected from slip parameter.
Originality/value
In literature, this investigation fills a gap in the numerical prediction of slip and MHD effects on the thin layer coating of rheological viscoelastic fluid during blade coating phenomena.
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Hare Krishna Chaudhary, Malini Singh and Pratik Ghosh
This research aims to examine the influence of green technology on guest safety in star-rated hotels. It aims to explore the mediating role of responsible tourism practices in…
Abstract
Purpose
This research aims to examine the influence of green technology on guest safety in star-rated hotels. It aims to explore the mediating role of responsible tourism practices in this relationship and their subsequent effect on guest satisfaction.
Design/methodology/approach
The hypothesis was tested using a cross-sectional study design. Green technology, guest satisfaction, responsible tourism practices and guest safety were evaluated using structural equation modelling (SEM) on 322 responses, analysed with AMOS 24 software.
Findings
Green technology positively influences responsible tourism practices and guest satisfaction, enhancing guest safety perceptions. Responsible tourism practices mediate the relationship between green technology adoption and guest safety. These findings suggest that there is a need of sustainable initiatives and guest-centric approaches in promoting guest safety and satisfaction in hospitality settings.
Practical implications
This study suggests integrating green technology enhances responsible tourism, guest satisfaction and safety perceptions. Prioritizing responsible tourism and guest satisfaction directly improves safety perceptions. Star-rated hotels can foster loyalty by aligning with sustainability and guest-centric principles for safer, enjoyable environments.
Originality/value
Although many studies have examined the relationship between green technology and guest safety, few have explored the connections between green technology adoption, responsible tourism practices, guest satisfaction and guest safety, particularly by investigating the mediating roles of responsible tourism practices and guest satisfaction in star-rated hotels.