Kathleen M. Allen, Jennifer C. Gibbs, Emily R. Strohacker and Siyu Liu
Police knowledge of and familiarity with human trafficking determine whether a victim is referred to services or arrested as an offender, along with other implications. Both field…
Abstract
Purpose
Police knowledge of and familiarity with human trafficking determine whether a victim is referred to services or arrested as an offender, along with other implications. Both field experience and training may affect how police officers recognize and respond to human trafficking scenarios. However, recent research suggests the relationship between officer experience and their ability to identify human trafficking is more nuanced. The purpose of this study is to explore whether experience, training or both are preferable to correctly identifying cases of human trafficking.
Design/methodology/approach
To do so, 495 police officers from a large Pennsylvania agency were surveyed about their perceptions of human trafficking. Officer demographics and levels of experience and training were compared to their responses to six human trafficking scenario questions.
Findings
Bivariate and logistic regression analyses conclude that training, but not experience working human trafficking cases, is associated with an increase in the likelihood of officers correctly identifying scenarios of human trafficking. These findings are discussed in light of the literature.
Originality/value
This study extends previous research by comparing the influence of training and experience investigating cases of human trafficking.
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This study aims to assess the enduring lack of citizenship for rural migrants coming to cities to work, and the extent to which there has been any progress in altering their…
Abstract
Purpose
This study aims to assess the enduring lack of citizenship for rural migrants coming to cities to work, and the extent to which there has been any progress in altering their status in past decades.
Design/methodology/approach
This study uses a narrative approach, relying on documentary sources. It takes a chronological approach in evaluating signs of progress but mainly tells a story of long-term continuity in the treatment of outsiders – even though they are from their own country – by urban officials and citizens.
Findings
The main finding is that the management of rural migrants in China’s cities has not fundamentally improved in the 40-plus years since they were released from the communes and permitted to come to cities to work. This is despite various pronouncements of change, most of which mattered little, if at all, in the implementation.
Originality/value
This study applies the concept of “citizenship” to what has been done and, mostly not done, for migrants over the past decades.
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Ai Ito, Jennifer A. Harrison and Michelle Bligh
Drawing on a cognitive attribution approach to charismatic leadership, this study identifies an overlooked influence behavior – supervisor self-disclosure of a traumatic loss as…
Abstract
Purpose
Drawing on a cognitive attribution approach to charismatic leadership, this study identifies an overlooked influence behavior – supervisor self-disclosure of a traumatic loss as contributing to subordinate charismatic attributions (e.g. idealized influence) and trust toward their supervisor.
Design/methodology/approach
Employing an experimental vignette method, participants (n = 201) were assigned to one of two conditions: (1) supervisor self-disclosure of traumatic loss or (2) control condition, and then reported on charismatic attributions about the supervisor in the scenario and trust toward the supervisor.
Findings
The results revealed that supervisors’ self-disclosure to subordinates influences subordinate attributions of charisma toward their supervisors and affective-based, cognitive-based trust.
Research limitations/implications
While an experimental approach supports causal inference, future research may consider the long-term effects of supervisors’ self-disclosure on subordinates’ attributions and trust.
Practical implications
Self-disclosure may be used authentically but cautiously to build relationships with subordinates and potentially benefit management development programs.
Originality/value
This study provides the first empirical insights into how a supervisor’s disclosure of a traumatic loss – an uncharted territory – affects subordinates’ perceptions of the supervisor’s charisma and subsequent trust.
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Everett L. Worthington, Jr. and Freda Gonot-Schoupinsky
The purpose of this article is to elicit understanding of how forgiveness, religion and spirituality, and relationships can better our lives. It draws from the life of Everett L…
Abstract
Purpose
The purpose of this article is to elicit understanding of how forgiveness, religion and spirituality, and relationships can better our lives. It draws from the life of Everett L. Worthington, Jr, a positive psychologist and Commonwealth Professor Emeritus at Virginia Commonwealth University. He has published almost 50 books and over 500 scholarly articles or chapters.
Design/methodology/approach
This is a case study, followed by a ten-question interview. The core methodology is positive autoethnography which is embraced by Worthington to reveal life lessons from things he has done.
Findings
Worthington reveals a life honoring the interwoven lives of people. He has studied forgiveness intensively and finds it to be an essential way of making our way in the world and in a world community that all too often hosts hurt.
Research limitations/implications
An extensive literature has developed to understand what forgiveness is, how it comes about naturally and how the REACH Forgiveness method can help people who struggle to forgive themselves or others, and do it more quickly, thoroughly and frequently. Forgiving has psychological, social, spiritual and physical benefits to the forgiver.
Practical implications
This article is filled with practical information on how to forgive and how to pursue eudaemonia, which Worthington defines as virtue for oneself.
Social implications
Forgiveness has widespread social implications. Good relationships are those that can help form, maintain, grow and repair when damaged close emotional bonds. Forgiveness helps repair, maintain and grow those bonds.
Originality/value
Worthington has been instrumental in the establishment and growth of the subfield of forgiveness studies and in the study of humility.
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For decades, quality management systems (QMS) have played an important role in the performance of organizations. Yet, with the unprecedented uncertainty surrounding the business…
Abstract
Purpose
For decades, quality management systems (QMS) have played an important role in the performance of organizations. Yet, with the unprecedented uncertainty surrounding the business environment, organizational resilience has become vital for business continuity. As organizations need to ensure both high performance and resilience, this paper aims at investigating how ISO 9001 implementation impacts organizational resilience.
Design/methodology/approach
The research deploys a qualitative methodology, with an outsider–insider approach. 32 semi-structured interviews were conducted, plus one final reflective interview. Interview questions dealt with resilience constructs: problem identification and prioritization, resource mobilization, organizational learning, sensemaking, self-organization, creativity and innovation, entrepreneurial spirit, mindfulness and coupling. The questions also dealt with how ISO 9001 implementation impacted each construct of organizational resilience.
Findings
The results show that ISO 9001 implementation enhanced resilience, mainly by promoting process-orientation and ensuring consistent practice of risk management across the organization. The results also suggest that at a certain point, when units became very highly process-oriented, ISO impact faded or disappeared as units had already been beyond that level before ISO implementation. This indicates a significant role played by the organizational structure when it comes to both ISO 9001 implementation and organizational structure.
Originality/value
This study is unique as it is the first – within the reviewed literature – to examine how a QMS, in particular ISO 9001, impacts firm’s ability to overcome adverse conditions. It also highlights the fundamental role the organizational structure plays to both effectively implement ISO 9001 and enhance organizational resilience.
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Alisha Rath and Lalatendu Kesari Jena
The competency trap can occur when organizations become resistant to change due to their existing competencies, leading to a culture of complacency and hindering adaptability and…
Abstract
Purpose
The competency trap can occur when organizations become resistant to change due to their existing competencies, leading to a culture of complacency and hindering adaptability and innovation. This paper aims to understand this trap and its hindrance to organizational learning and knowledge acquisition. The study aims to integrate employee well-being into knowledge management (KM) strategies to overcome obstacles and demonstrate its significant contribution to effective KM and improving overall organizational health.
Design/methodology/approach
A systematic literature review (SLR) process was used in this research, with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) protocol used to scrutinize articles for review. Only 50 peer-reviewed articles from 2000 to 2023 that focused on KM and employee well-being were included for review.
Findings
Organizations can tackle the competency trap by managing knowledge effectively and prioritizing employee well-being. When considered for effective KM, the PERMA (positive emotions, engagement, relationship, meaning and accomplishment) facets of well-being strategically supports knowledge sharing and sustainable organizational change through KM.
Practical implications
Focusing on PERMA facets of well-being in KM, an organization can emphasize employees' sense of achievement, addressing the competency trap to build a culture of knowledge sharing. This approach benefits professionals in developing an effective KM system.
Originality/value
This paper addresses the challenge of the competency trap, which has gained less academic attention, and explores KM from a well-being perspective.
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Myungwoo Lee, Dong Hun Lee, Michael Cottingham and Billy Hawkins
This study comprehensively explains how sports consumers evaluate athletes’ post-transgression philanthropic activities. We specifically focus on the congruence effect between the…
Abstract
Purpose
This study comprehensively explains how sports consumers evaluate athletes’ post-transgression philanthropic activities. We specifically focus on the congruence effect between the pre-transgression philanthropic endeavors and the transgression issue, shedding light on the effectiveness of these strategies in reinstating the positive image of athletes and associated entities.
Design/methodology/approach
This study employed a rigorous research design, replicating two studies using sports-related (n = 409) and non-sports-related (n = 404) transgression cases. Data were collected by the Amazon Mechanical Turk platform. A series of experimental studies aimed to investigate the congruence mechanism underlying athletes’ post-transgression philanthropic efforts.
Findings
When the post-transgression philanthropic initiative is related to the transgression, sport consumers are less likely to view it skeptically and are more inclined to positively evaluate the brand attitude and purchase intention, especially when the transgression is unrelated to the pre-transgression philanthropic efforts.
Research limitations/implications
As is the case with most research, this study has a limitation. This study used a fictitious athlete name to prevent any prior biases or preconceived notions about the athletes and to avoid any unforeseen influences of personal attitudes toward the athlete. However, designing this study around a fictitious athlete may pose construct validity issues because it may not reflect real-life interactions with the athletes. To increase the validity of findings, future research should aim to replicate the current findings using the names of actual athletes.
Originality/value
This unique approach provides valuable insights and equips sports marketers and brand managers with effective strategies to restore the positive image of athletes and associated entities after a transgression has been made public, empowering them to make informed decisions in challenging situations.
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This study (1) explores what programmes police services promote for autistic individuals on their websites and (2) describes how autistic individuals are constructed in the…
Abstract
Purpose
This study (1) explores what programmes police services promote for autistic individuals on their websites and (2) describes how autistic individuals are constructed in the information about these programmes.
Design/methodology/approach
All 53 official police service websites in Ontario, Canada, were examined to determine which programmes were promoted for autistic individuals. Inductive qualitative content analysis was used to identify and describe how autism was constructed in the information about the programmes.
Findings
About 64.8% of police services in Ontario, Canada, promoted at least one programme to autistic individuals and their caregivers. These programmes included Vulnerable Person and Autism Registries, MedicAlert™ and Project Lifesaver™. Autistic individuals were described as vulnerable using medicalised and tragic narratives of autism.
Originality/value
Autistic individuals and caregivers have suggested several interventions to improve police-autistic individual encounters. Little is known about which interventions police services have adopted and which representations of autism are used to describe autistic individuals.