Thanh Tiep Le, Bich Nguyen Ngoc, Khanh Tran Ho Phuong, My Luong Hoang, Ngan Phan Kim and Ly Le Thi Cam
This research aims to investigate the relationships between organizational learning (OL), corporate social responsibility (CSR), corporate financial performance (CFP) and…
Abstract
Purpose
This research aims to investigate the relationships between organizational learning (OL), corporate social responsibility (CSR), corporate financial performance (CFP) and sustainable corporate performance (SCP) within the context of food-manufacturing family enterprises in Vietnam. Specifically, the study strengthens the combination of these three factors that collectively contribute to enhancing SCP. Furthermore, the research explores the role of service quality (SQ) and green brand innovativeness (GBI) as strategic levers for achieving a competitive edge in SCP within family enterprises.
Design/methodology/approach
This study was used the quantitative method to evaluate the influence of CSR, OL, CFP, SQ and GBI on the SCP of family enterprises. The study sample comprised 456 responses from top and middle management of organizations and used the smart partial least squares SEM (version 3.3.2) to analyze the data in the year 2024.
Findings
The study provides significant positive relationships between OL, CSR and CFP in contributing to enhancing SCP within family enterprises. Results suggest that firms with strong OL, CSR and CFP collectively could improve SCP. Furthermore, SQ and GBI emerged as integral factors in differentiating family enterprises in terms of SCP. While SQ plays a significant role in building customer loyalty and trust, GBI is crucial for positioning family enterprises as a sustainable one in the market. Thus, this study contributes to the existing academic knowledge by providing insights into how family enterprises can effectively balance economic, social and environmental objectives for long-term sustainability.
Originality/value
While previous studies have explored these factors independently, this study offers a novel perspective by examining their performances correlatively. The outcomes of this study provide valuable guidance for family enterprises’ managers, CEOs and business leaders to make strategic sustainability plans and create competitive edge when it comes to SCP.
Details
Keywords
Le Nguyen Hoang and Le Thanh Tung
This study aims to test the first and second-stage moderating effects of tourists’ past travel experiences on the relationships between national responses, destination trust and…
Abstract
Purpose
This study aims to test the first and second-stage moderating effects of tourists’ past travel experiences on the relationships between national responses, destination trust and tourists’ willingness to pay in the post-pandemic recovery era.
Design/methodology/approach
The proposed model was tested with a sample of 398 tourists in Vietnam. The path analysis was applied to investigate the mediating and moderating effects.
Findings
The findings emphasise the mediating effect of destination trust in the relationships between national responses and tourists’ willingness to pay. With the moderating effect of past travel experience, all the first-stage indirect effects are significant, but the second-stage indirect effects are significant only at a high level of past travel experience.
Originality/value
This study provides theoretical implications for solving the puzzle about the paradox of trust in the government’s responses in the post-pandemic era. Practical implications for destination marketing organisations in the post-pandemic recovery era are then discussed.
Details
Keywords
Le Nguyen Hoang and Nguyen Thi Hong Vinh
This study aims to investigate whether stimulating a family business image can serve as a signal to enhance customer brand co-creation.
Abstract
Purpose
This study aims to investigate whether stimulating a family business image can serve as a signal to enhance customer brand co-creation.
Design/methodology/approach
The authors tested the proposed moderated serial mediation model utilising a sample of 521 experienced online customers. Using a scenario-based approach with an experimental design, the authors investigated how the stimulation of a family business image influences customers’ co-creation activities on social media.
Findings
Stimulating a family business image plays a significant role in fostering interactions among customers who respond to this signal. Furthermore, when there is an alignment between customers’ self-concept and their perception of brand authenticity, a stronger brand contribution is established. Nonetheless, this alignment does not translate into heightened involvement in brand co-creation activities, as active participation in co-creation necessitates empowerment derived from the co-creation process.
Originality/value
By taking a co-creation viewpoint, this study empirically demonstrates how stimulating a family business image can impact different levels of brand-related involvement. It also highlights the moderating influence of self-congruence in transmitting the signal, shedding light on individual differences in brand engagement. From a practical standpoint, the distinctive nature of a family business image should be recognised as an asset that enables managers to enhance customer responses and strengthen their market position.
Details
Keywords
Phong Ba Le, Le Thai Phong and Khoa Dinh Vu
The purpose of this study is to investigate the influence of transformational leadership (TL) on frugal innovation (FI) of hotel and restaurant firms through the mediating role of…
Abstract
Purpose
The purpose of this study is to investigate the influence of transformational leadership (TL) on frugal innovation (FI) of hotel and restaurant firms through the mediating role of knowledge sharing (KS) and moderating role of information technology utilization (ITU).
Design/methodology/approach
The paper used a quantitative research method and structural equation modeling to test the relationship among the latent factors based on a sample of 315 participants from 113 hotel and restaurant firms.
Findings
Findings show the significant impacts of TL on FI directly or indirectly via the mediating role of tacit and explicit KS behaviors. It highlights the important role of ITU in fostering influence of KS behaviors on FI.
Practical implications
The paper provides managers and directors in the Vietnamese restaurant and hotel industry with valuable insights into the development of leadership programs focusing on TL practices to improve the knowledge resource and FI capabilities of firms.
Originality/value
This study contributes to bridging research gaps in the literature and advances the insights of the key antecedents and appropriate conditions to pursue FI of hotel and restaurant firms.
Details
Keywords
The exclusion of financial stocks in well-known asset pricing models is problematic because they play an essential role not only in capital markets but also in the entire economy…
Abstract
Purpose
The exclusion of financial stocks in well-known asset pricing models is problematic because they play an essential role not only in capital markets but also in the entire economy. This study aims to present evidence on risk factors affecting the expected returns of financial stocks in the context of a frontier emerging market such as Vietnam.
Design/methodology/approach
Based on data of 81 Vietnamese financial firms from 2011 to 2023, the authors perform the CAPM, three-factor, five-factor, and six-factor models of Fama and French (1993, 2015, 2018). Because provision could be an essential implication of default risk level, the authors build the provision factor by creating a zero-investment strategy that is long on financial stocks with low provision rates and short on high provision rate stocks. The effectiveness of asset pricing models is evaluated using regression analysis, the GRS test of Gibbons et al. (1989), the redundancy test of Fama and French (2018) and the cross-sectional test of Fama and MacBeth (1973).
Findings
Although size and value risk premiums are prevalent in Vietnamese financial stocks, other firm-specific factors such as profitability, investment and momentum are not priced in financial stock returns. Empirical results document that provision is a relevant risk factor to financial stock returns. The three-factor model of Fama and French (1993) augmented with provision and turnover factors outperforms other models in explaining financial stock returns. Robustness tests lend further credibility to the findings.
Originality/value
This paper makes three key contributions. First, to the best of the authors’ knowledge, this is the first study to examine risk factors that are priced in Vietnamese financial stocks. Second, the authors highlight the relevance of provision in financial stock pricing. Finally, it is not only an out-of-sample test for the prominent Fama-French asset pricing models but also contributes to investment strategies in Vietnamese financial stocks.
Details
Keywords
Tue Ngoc Hoang and Phong Ba Le
The purpose of this study is to explore the effect of transformational leadership (TL) on tacit and explicit knowledge sharing (KS) of teachers through the mediating role of…
Abstract
Purpose
The purpose of this study is to explore the effect of transformational leadership (TL) on tacit and explicit knowledge sharing (KS) of teachers through the mediating role of knowledge-centered school culture (KSC). This study also attempts to bring a deeper insight into the correlation between KSC and KS behaviors by exploring the moderating effect of perceived organizational support (POS).
Design/methodology/approach
The paper used a quantitative approach and structural equation modeling to examine the relationship among the latent factors in the research model using data collected from 293 teachers in Vietnamese universities.
Findings
The findings indicated that TL positively influences tacit and explicit KS behaviors of teachers directly or indirectly through its positive effect on KSC. In addition, the paper highlights the moderating role of POS in strengthening the impact of TL on tacit and explicit KS behaviors of teachers.
Research limitations/implications
This paper emphasizes the need to practice TL as an effective pathway to foster tacit and explicit KS behaviors of teachers in higher education.
Originality/value
The paper significantly contributes to enhancing understanding of the antecedent role of TL in fostering knowledge-centered culture and KS behaviors of teachers under the moderating effects of POS in higher education.
Details
Keywords
Seyi S. Stephen, Ayodeji E. Oke, Clinton O. Aigbavboa, Opeoluwa I. Akinradewo, Pelumi E. Adetoro and Matthew Ikuabe
The chapter explored the critical components, challenges, and technological advancements in construction supply chain management (CSCM), focusing on stealth construction (STC). It…
Abstract
The chapter explored the critical components, challenges, and technological advancements in construction supply chain management (CSCM), focusing on stealth construction (STC). It delved into STC encompassing nature, highlighting its unique challenges in its supply chain management and the necessity for adaptive technologies. It further discussed the benefits of tailoring supply chain management specifically for STC, emphasising the importance of developing the building’s cross-section, managing visibility, controlling energy transmission, and implementing countermeasures. Practical applications of CSCM in STC are also examined. This chapter sheds light on the complexities of managing supply chains in STC contexts and offers insights into strategies and technologies to address these challenges effectively.
Details
Keywords
Maik Fabian, Kathrin Fischer and John Micha Rüpke
When facing capacity bottlenecks, manufacturers of configurable, multi-variant products may adjust the product mix to uphold the scheduled output. However, maintaining market…
Abstract
Purpose
When facing capacity bottlenecks, manufacturers of configurable, multi-variant products may adjust the product mix to uphold the scheduled output. However, maintaining market attractiveness by choosing the right product configurations as substitutes is a non-trivial task as it involves anticipating the substitution behaviour of customers. Substitution behaviour models currently used in quantitative production planning models for configurable products are either based on domain knowledge of experts, which makes them bias-prone, or they require extensive market research. The purpose of this study is to present a data-driven approach.
Design/methodology/approach
Based on data science concepts, distance measures are applied to derive distances between different product configurations from historical order data. Different design options for such a distance measure are discussed regarding configurable products and tested with automotive industry data. Furthermore, the study shows ways to validate the distance results.
Findings
The experiments show that the presented distance measure represents the expected customer substitution behaviour quite well. A context-sensitive distance measure including rank information of ordinal product features is most suitable for the automotive data sets.
Originality/value
This study presents a new approach to model the substitution behaviour of customers. The attractiveness of a potential substitute is represented by a distance from the customer’s first-choice configuration. The presented distance measure provides an inexpensive tool using existing data instead of expensive market research. Thus, it supports the integration of substitution into quantitative production planning models that deal with a large variety of configurable products.
Details
Keywords
Ahsan Nawaz, Jiang Wenqi and Sajid Akhtar
This research aims to highlight the connection of entrepreneurial leadership with improved organizational outcomes through employee-driven factors of creativity and behavior. It…
Abstract
Purpose
This research aims to highlight the connection of entrepreneurial leadership with improved organizational outcomes through employee-driven factors of creativity and behavior. It addresses certain existing research gaps concerning the interaction of leadership practices with organizational performance.
Design/methodology/approach
A quantitative cross-sectional design was employed to analyze the interaction among the study variables. Data was collected from 414 employees across various industries in Punjab, Pakistan through an adapted questionnaire which was in structured form. Smart Pls 4 and SPSS were used for analysis of the collected data.
Findings
The findings indicate positive and significant effect of entrepreneurial leadership on organizational performance, wherein employee creativity and behavior are the key mediators. The study shows that high levels of employee creativity and positive behavior are directly linked to improved performance metrics in organizations led by entrepreneurial leaders. This consequently underscores the need of creating an environment which encourages creativity and supports positive employee behaviors required for entrepreneurial leadership.
Originality/value
This research enriches the academic discourse by quantitatively confirming the mediating role of employee creativity and behavior between entrepreneurial leadership and organizational performance. Unlike previous studies which focused mainly on direct effects or less quantifiable leadership aspects, this study provides empirical evidence supporting a model where employee attributes significantly impact organizational success under entrepreneurial leadership. This insight is valuable for leaders and practitioners aiming to utilize entrepreneurial leadership in dynamic business settings.
Details
Keywords
Trang N.T. Ho, Dat Nguyen, Tu Le, Hang Thanh Nguyen and Son Tran
This study aims to investigate whether the changes in gender composition of bank board affects Vietnamese bank stability efficiency.
Abstract
Purpose
This study aims to investigate whether the changes in gender composition of bank board affects Vietnamese bank stability efficiency.
Design/methodology/approach
This research covers a panel of 27 commercial banks in Vietnam over a 14-year period from 2007 to 2020. The two-step system generalized method of moments is used to estimate the gender diversity–Vietnamese bank stability efficiency nexus.
Findings
The authors find that a greater degree of board gender diversification enhances bank stability efficiency and reduces bank risk-taking in Vietnam. The relationship between gender diversity and the stability efficiency of Vietnamese banks is still valid under the influence of regulatory capital sufficiency and during the financial crisis. These findings are robust to alternative proxies for risk indicators and consistent with the perspectives of stakeholder and behavior theory.
Originality/value
Although this research revisits the relationship between gender diversity and bank risk-taking, it is the first attempt to explore the role of women on board in enhancing the stability efficiency of banks, using the stochastic frontier approach. These findings shed light on the function of gender diversity as a governance instrument for mitigating risk in an emerging market context.