Fang Sun, Shao-Long Li, Xuan Lei and Junbang Lan
Given the widespread adoption of empowerment in the workplace, increasing research has investigated the influences of empowering leadership. However, previous research has found…
Abstract
Purpose
Given the widespread adoption of empowerment in the workplace, increasing research has investigated the influences of empowering leadership. However, previous research has found confounding effects of it. This study aims to examine how and when empowering leadership exhibits “double-edged sword” effects on followers’ work outcomes.
Design/methodology/approach
The authors used a three-wave survey with a final sample of 215 full-time employees to test the research model.
Findings
The results indicate that followers’ role-breadth self-efficacy (RBSE) interacted with empowering leadership to predict their hindrance-related stress, subsequently influencing their turnover intention. Specifically, empowering leadership is found to elicit hindrance-related stress among followers with low RBSE. Furthermore, empowering leadership indirectly affects turnover intention by eliciting hindrance-related stress only among followers with low RBSE.
Originality/value
This study broadens the exploration of the “dark side” of empowering leadership, offering a more nuanced explanation of how it can lead to both beneficial and detrimental outcomes. It refines the understanding of empowering leadership’s effectiveness by highlighting the role of followers’ RBSE rather than focusing solely on the degree of empowerment. In addition, by contributing to the stress theory, this research demonstrates how individual differences influence followers’ cognitive appraisal of stress, shaping distinct stress experiences and driving the adoption of varying work-related coping strategies.
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Ankur Srivastava, Nishtha Rai, Vishal Mishra and Ramana K. Madupalli
This study aims to propose mindfulness as a key factor in merchants’ adoption of mobile payments through the trust and perceived value pathways in an unorganized sector.
Abstract
Purpose
This study aims to propose mindfulness as a key factor in merchants’ adoption of mobile payments through the trust and perceived value pathways in an unorganized sector.
Design/methodology/approach
Data were collected physically via a structured questionnaire from a random sample of 350 merchants from the unorganized retail sector in India. Partial least squares-based structural equation modeling was used to analyze the data.
Findings
Mindfulness plays a key role in the formation of trust and perceived value, which further influences merchants’ intentions to adopt mobile payments. Furthermore, moderating effects of technology anxiety and skepticism were also observed.
Originality/value
To the best of the authors’ knowledge, this study is the first to illustrate mindfulness in merchants of the unorganized sector in adopting mobile payments to influence the adoption intentions of mobile payments in emerging markets.
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Mousumi Karmakar, Vivek Kumar Singh and Sumit Kumar Banshal
This paper aims to explore the impact of the data observation period on the computation of altmetric measures like velocity index (VI) and half-life. Furthermore, it also attempts…
Abstract
Purpose
This paper aims to explore the impact of the data observation period on the computation of altmetric measures like velocity index (VI) and half-life. Furthermore, it also attempts to determine whether article-level computations are better than computations on the whole of the data for computing such measures.
Design/methodology/approach
The complete publication records for the year 2016 indexed in Web of Science and their altmetric data (original tweets) obtained from PlumX are obtained and analysed. The creation date of articles is taken from Crossref. Two time-dependent variables, namely, half-life and VI are computed. The altmetric measures are computed for all articles at different observation points, and by using whole group as well as article-level averaging.
Findings
The results show that use of longer observation period significantly changes the values of different altmetric measures computed. Furthermore, use of article-level delineation is advocated for computing different measures for a more accurate representation of the true values for the article distribution.
Research limitations/implications
The analytical results show that using different observation periods change the measured values of the time-related altmetric measures. It is suggested that longer observation period should be used for appropriate measurement of altmetric measures. Furthermore, the use of article-level delineation for computing the measures is advocated as a more accurate method to capture the true values of such measures.
Practical implications
The research work suggests that altmetric mentions accrue for a longer period than the commonly believed short life span and therefore the altmetric measurements should not be limited to observation of early accrued data only.
Social implications
The present study indicates that use of altmetric measures for research evaluation or other purposes should be based on data for a longer observation period and article-level delineation may be preferred. It contradicts the common belief that tweet accumulation about scholarly articles decay quickly.
Originality/value
Several studies have shown that altmetric data correlate well with citations and hence early altmetric counts can be used to predict future citations. Inspired by these findings, majority of such monitoring and measuring exercises have focused mainly on capturing immediate altmetric event data for articles just after the publication of the paper. This paper demonstrates the impact of the observation period and article-level aggregation on such computations and suggests to use a longer observation period and article-level delineation. To the best of the authors’ knowledge, this is the first such study of its kind and presents novel findings.
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Lu Han, Hao Wu, Buqing Fang and Wangyue Zhou
This paper aims to study whether rural collective construction land marketization (RCCLM) affects pension industry and analyze its impact mechanism.
Abstract
Purpose
This paper aims to study whether rural collective construction land marketization (RCCLM) affects pension industry and analyze its impact mechanism.
Design/methodology/approach
Based on the theory of planned behavior (TPB) and social cognition theory (SCT), this paper constructs a theoretical framework for the purchase behavior of rural retirement housing with the influence of RCCLM. A mixed-methods investigation combining qualitative and quantitative study is adopted in this paper.
Findings
The research results indicate that the purchase intention of rural retirement housing has a significant positive impact on the purchase behavior. However, RCCLM has a significant negative impact on the purchase intention of rural retirement housing. A logical framework of “land system participant behavior” has been constructed from three main bodies: government, developers and elderly urban and rural residents.
Practical implications
This paper provides suggestions for the three entities from the perspectives of macro, medium and micro-level to improve transaction system for rural collective construction land use right (TSRCCLUR), providing references for the collective construction land marketization policy and the development of the pension industry.
Originality/value
This paper deepens the study of behavior intention in planned behavior, enriches TPB model in the study of rural retirement housing security and clarifies the influence mechanism of the rural retirement housing purchase intention with the theoretical and empirical test of the model.
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Qian Wang, Xixi Li and Xiangbin Yan
The emerging live streaming technology has provided a novel means for streamers to interact with viewers, allowing for synchronous and vivid demonstrations of products for sale…
Abstract
Purpose
The emerging live streaming technology has provided a novel means for streamers to interact with viewers, allowing for synchronous and vivid demonstrations of products for sale. However, individual streamers as sellers still struggle to improve sales in their live stores. Drawing upon flow theory, our study proposes and tests a moderated-mediation model that explores (1) the indirect influences of telepresence and social presence as two important live streaming affordances on viewers’ purchase intentions through the immersive state of flow and (2) the dynamic contingency embedded in the indirect relationships between presence and purchases through flow as created by mindfulness.
Design/methodology/approach
We collected survey data from 251 experienced consumers of a three-year Kuaishou store run by an Inner Mongolian singer in China. We applied a covariance-based structural equation modeling approach to examine the first-stage moderated-mediation model.
Findings
Our results show that viewers’ flow state mediated the effects of telepresence and social presence on purchase intentions of both virtual gifts and physical products. Additionally, mindfulness toward live streaming strengthened the mediation effect of flow on the relationship between telepresence and purchase intentions but weakened its mediation effect between social presence and purchase intentions.
Originality/value
Our study not only expands the existing knowledge on live commerce but also systematically addresses the theoretical tension between flow and mindfulness as two important user states that coexist in the live commerce context. Our findings also reveal practical implications for streamers, managers and designers of live commerce.
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Lifeng He, Yuegu Huang, Shuyan Li and Xiaohang Zhou
User engagement is critical for online health Q&A communities. Financial incentives, which vary across different communities and reward schemes, are expected to motivate such…
Abstract
Purpose
User engagement is critical for online health Q&A communities. Financial incentives, which vary across different communities and reward schemes, are expected to motivate such contribution behaviors. Even though financial incentives have been extensively examined in prior studies, the impact of newly designed contingent financial incentives of a new pay-for-answer reward scheme has not been empirically examined in any online health Q&A community. Given this research gap, our study aims to perform an exploratory investigation of the effects of contingent financial incentives on user engagement in terms of knowledge contribution and social interactions.
Design/methodology/approach
Based on expectancy-value theory and equity theory, a research model was developed to reflect the influences of contingent financial incentives on user engagement. A unique dataset was gathered from a large online health Q&A community utilizing this contingent financial incentive reward structure, and the Heckman selection model was applied using a two-step procedure to test these hypotheses. Possible endogeneity issues were also addressed in the robustness check.
Findings
Our results demonstrate that the effect of contingent financial incentives on answer quantity and quality is quadratic. Additionally, our study reveals that this contingent financial incentive enhances both comment and emotional interactions among users.
Originality/value
Our study enriches the literature on financial incentives, knowledge contribution and user engagement by revealing the nuanced effects of financial incentives within a novel pay-for-answer scheme. This study also offers significant implications for practitioners involved in online community incentive design.
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Yanzhe Yuan, Jiraporn Surachartkumtonkun and Wei Shao
This research explores how playful TikTok video content influences customers’ attitudes towards travel destinations and their intention to share. It examines the role of mental…
Abstract
Purpose
This research explores how playful TikTok video content influences customers’ attitudes towards travel destinations and their intention to share. It examines the role of mental imagery in shaping these responses and investigates how perceived novelty moderates the relationship between playfulness and mental imagery.
Design/methodology/approach
We conducted a scenario-based online survey using an actual video from a real Chinese influencer, with 701 tourists participating. In the second study, we used an experimental research design and created a video specifically for the experiment, where we manipulated the playfulness of the content, involving 402 participants.
Findings
The results show that the playfulness of TikTok videos enhances mental imagery, which mediates the positive effect on customers’ attitudes and sharing intentions. Novelty further strengthens the impact of playfulness on mental imagery, highlighting the importance of both factors in destination marketing.
Research limitations/implications
Data were collected in mainland China, where the travel short video content was shared by the blogger. Future research should validate these findings with travellers from different countries and destinations, expanding the understanding of consumer engagement on social media for destination marketing.
Practical implications
This research has significant implications for creating destination marketing strategies on TikTok. Marketing managers and influencers should prioritise crafting playful video content while considering the unique appeal and novelty of the travel destination. This approach is crucial for fostering active customer engagement online.
Originality/value
This research advances our understanding of how playfulness and novelty in TikTok videos influence mental imagery, impacting consumer attitudes and behaviour. It contributes to destination marketing by highlighting the mediating role of mental imagery and the moderating effect of novelty in shaping customer responses and sharing intentions.
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Abdul Hameed Pitafi, Fazeelat Masood and Sheena Pitafi
The present research aims to explore the influence of enterprise social media (ESM) features on employee agility through knowledge sharing and hiding. ESM strain was taken as a…
Abstract
Purpose
The present research aims to explore the influence of enterprise social media (ESM) features on employee agility through knowledge sharing and hiding. ESM strain was taken as a moderator in the association among knowledge sharing, knowledge hiding and employee agility. Communication visibility theory is used to underpin the hypothesized research model.
Design/methodology/approach
Data is collected from 374 Chinese employees working in different companies. A structural equation modeling (SEM) is applied using AMOS software 21.0.
Findings
Findings illustrate that ESM features namely analysis, tracking and communication are significantly connected to knowledge sharing and negatively to knowledge hiding. Knowledge sharing is significantly related to employee agility while knowledge hiding is negatively linked to employee agility. Further, ESM strain strengthens the negative connection between knowledge hiding and employee agility. However, ESM strain has an insignificant moderating effect in the connection between knowledge sharing and employee agility.
Practical implications
The current research has practical implications for ESM users and ESM-enabled organizations. For individuals who use ESM to promote knowledge within an organization, this study highlights the important functioning of ESM features that include analysis, tracking and communication. For managers, this study suggests the use of ESM features to promote knowledge sharing and inhibit knowledge hiding.
Originality/value
The current research investigates how ESM features are associated with employee agility in the workplace. This study proposes that knowledge sharing and knowledge hiding are the mediators of the effect path between ESM features and employee agility. Moreover, the present study extends to ESM literature by highlighting the moderating role of ESM strain using communication visibility theory as a theoretical lens. Lastly, this study quantifies the benefits of ESM features to help organizations train agile employees.
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Xiaoyu Xu, Qingdan Jia and Syed Muhammad Usman Tayyab
This study investigates augmented reality (AR) retailing and attempts to develop a profound understanding of consumer decision-making processes in AR-enabled e-retailing.
Abstract
Purpose
This study investigates augmented reality (AR) retailing and attempts to develop a profound understanding of consumer decision-making processes in AR-enabled e-retailing.
Design/methodology/approach
The study is grounded in rich informational cues and information processing mechanisms by incorporating the elaboration likelihood model (ELM) and trust transfer theory. This study employs a mixed analytic method that incorporates structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA) to provide a complete picture of individual information process mechanisms in AR retailing under the tenet of ELM.
Findings
The SEM analysis results confirm the relationships between the central and peripheral route factors, information processing outcomes and eventual behavioral intentions. Moreover, all configurations revealed by the fsQCA include both central and peripheral factors. Hence, the dual routes proposed in the ELM are verified by using two distinct analytical approaches.
Originality/value
This study is pioneering in validating and contextualizing ELM theory in AR retailing. In addition, this study offers a methodological paradigm by demonstrating the application of multi-analysis in exploring consumers’ information process mechanisms in AR retailing, which offers a holistic and comprehensive view to understand consumers’ decision-making mechanisms.
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Zheshi Bao and Yun Zhu
Online reviews derived from peer communications have been increasingly viewed as an important approach for consumers to gather pre-purchase information. This study aims to examine…
Abstract
Purpose
Online reviews derived from peer communications have been increasingly viewed as an important approach for consumers to gather pre-purchase information. This study aims to examine factors affecting online reviews adoption in social network communities and then indicates the underlying mechanism of this process based on an extended information adoption model (IAM).
Design/methodology/approach
Using the data collected from 242 users of a social network community via an online survey, the proposed model is empirically assessed by partial least squares-based structural equation model (PLS-SEM).
Findings
The results show that both perceived diagnosticity and perceived serendipity are drivers of online reviews adoption in social network communities. Meanwhile, community identification is not only an antecedent of diagnosticity and serendipity perceived by community members, but also motivates source credibility which, in turn, positively influences argument quality. Finally, the importance of argument quality and source credibility in reviews adoption process is also presented.
Originality/value
This study extends the IAM and enriches the literature regarding online reviews adoption. It deepens the understanding of serendipitous experiences and community identification in social networking context by addressing their important roles in the authors' extended IAM.