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The integration of technology into facilities management is essential for the seamless operation of organisations, encompassing a diverse range of activities that support the functionality, safety and sustainability of built environments. Thus, technology in facilities management has transformed the way organisations operate, enhancing efficiency, sustainability and user experience. This study examined the adoption of information technology (IT) for the successful implementation of facilities management (FM) systems in public institutions in Ghana using the technology acceptance model (TAM).

The study employed a survey design involving 100 facilities management practitioners from public institutions within the Greater Accra Region.

The perceived ease of use of the system was significantly influenced positively by the availability of IT system and usability of FM system; similarly, perceived usefulness was found to be significantly influenced positively by the security and functionality of FM system. Acceptance and use of FM system by facilities management practitioners was also found to be significantly influenced positively by perceived ease of use and perceived usefulness of FM system.

The findings challenge managers and researchers to acknowledge that the availability IT resources, confidentiality and security, usability and functionality are very critical factors that influence facility management professionals’ intention to adopt IT for their work. Facilities managers must consider automating IT systems for innovative and smart FM services.

The paper establishes the elements that influence FM practitioners in organisations to adopt IT in executing their functions.

This study aims to provide understanding of the influence of external factors, such as gravity, during sintering of three dimensional (3D)-printed parts in which the initial relative density and cohesion between the powder particles are lower compared with those present in the green parts produced by traditional powder technologies. A developed model is used to predict shrinkage and shape distortion of 3D-printed powder components at high sintering temperatures.

Three cylindrical shape connector geometries are designed, including horizontal and vertical tubes of different sizes. Several samples are manufactured by binder jetting to validate the model, and numerical results are compared with the measurements of the sintered shape.

Simulations are consistent with empirical data, proving that the continuum theory of sintering can effectively predict sintering deformation in additively manufactured products.

This work includes the assessment of the accuracy and limits of a multiphysics continuum mechanics–based sintering model in predicting gravity-induced distortions in complex-shaped additively manufactured components.

This paper investigates the moderating influence of cultural values on the relationship between governance and risk in large-scale infrastructure development projects. It integrates cultural psychology theory into interactive governance theory as a moderator of managerial perceptions of external debt as an effective rule-based risk management framework for these projects.

Mixed method integrating quantitative analysis with qualitative insights based on a survey of managerial perceptions in large-scale renewable energy, road and rail projects in Kenya and linear regression was used to test the hypothesis.

Managerial perceptions of country risk, project-specific external debt structure, carbon risk and cultural values significantly influenced their infrastructure risk perceptions. Demographic factors such as gender, years of experience, project tenure, board membership and socio-economic settings moderately influenced these risk perceptions. With 597 responses, the study expands on interactive governance theory by showing that cultural values and certain demographic attributes among managers moderate their view of external debt as an effective rule-based risk management framework for large infrastructure projects.

Cultural values must be appraised when tailoring governance incentives to bolster managerial productivity and performance in mitigating risks in collaborative infrastructure projects.

This paper supports the hypothesis that cultural values moderate the interaction between governance and risk when the historical context incentivises managers to select defensive social learning techniques such as herding to avoid reputational performance risks in collaborative infrastructure projects.

Sites of armed conflict produce significant human suffering. Children are some of the most tragic victims of these conflicts, and their suffering is often used as a colloquial measure of suffering at large. Children in conflict zones are likely to experience trauma and associated negative mental and physical health consequences such as post-traumatic stress disorder (PTSD). One way that children and youth cope with their circumstances in these environments is through creative outlets such as art and poetry. Not only does trauma influence the content of children’s art, but the creation of art also influences children’s responses to trauma and conflict. Furthermore, in the same way that children may humanize those living in conflict zones, so too does their art. While the art of children typically lacks the sophistication of high art or classic poetry, there is a genuineness to their work that resonates with others and allows them to see the conflict through a child’s eyes. This chapter covers the relationships between armed conflict, trauma, and children, followed by art as a form of resistance generally, then finally the role of art and poetry as a form of children’s resistance.

This study aims to analyze government hotline text data and generating forecasts could enable the effective detection of public demands and help government departments explore, mitigate and resolve social problems.

In this study, social problems were determined and analyzed by using the time attributes of government hotline data. Social public events with periodicity were quantitatively analyzed via the Prophet model. The Prophet model is decided after running a comparison study with other widely applied time series models. The validation of modeling and forecast was conducted for social events such as travel and educational services, human resources and public health.

The results show that the Prophet algorithm could generate relatively the best performance. Besides, the four types of social events showed obvious trends with periodicities and holidays and have strong interpretable results.

The research could help government departments pay attention to time dependency and periodicity features of the hotline data and be aware of early warnings of social events following periodicity and holidays, enabling them to rationally allocate resources to handle upcoming social events and problems and better promoting the role of the big data structure of government hotline data sets in urban governance innovations.

This study aims to expand understanding of the diversity of virtual influencer forms by investigating their nonhuman-like, animal and graphic or cartoon variations.

A three-year multisite longitudinal netnography studied 174 virtual influencers and spanned ten social media platforms. Typological categories were constructed from the data set, focusing on 14 influencers located across quadrants. In-depth findings were then developed for eight illustrative cases.

Findings deepen the knowledge of the virtual influencer sphere by highlighting diversity in human-like, nonhuman-like, imaginative and realistic forms. The authors postulate four types of virtual influencers: hyper-human, antihuman, pan-human and alter-human. These forms are linked to specific personalities and communication styles, addressing various consumer needs. Imaginatively represented virtual influencers may prompt audiences to reevaluate beliefs, values and behaviors. These findings challenge prior work’s focus on attractive, hyperreal and human-like virtual influencers, encouraging consideration of divergent types engaged in novel meaning-shaping activities and targeting different segments.

This research paves the way for consumer and marketing researchers and practitioners to broaden their representations of virtual influencers beyond the human-like, beyond the commercial and into new worlds of fantasy, imagination and posthuman possibility.

Different types of virtual influencers speak to diverse audiences and convey marketing messages in subtly different ways. Some forms of virtual influencers fit into roles like defiant voices, oppositional characters, activists, educators, entertainers and change leaders. As the universe of virtual influencers diversifies, this research opens new avenues of marketing for brands.

This study pioneers comprehensive qualitative research across the universe of virtual influencers and their communities, exploring links to popular culture. It offers connections between virtual influencer forms and communication strategies for marketers.

We aim to construct the environmental, social and governance (ESG) ranking based on voluntary disclosures in an emerging market where ESG ratings are unavailable and investigate the factors influencing a firm’s ESG ranking.

We analyzed ESG disclosures on corporate webpages and annual reports for firms listed on the Pakistan Stock Exchange (PSX) and ranked the firms on ESG dimensions. Further, we examined the impact of the firm’s financial characteristics on ESG performance using panel regressions for 2017–2022.

Firms’ disclosures were strongest in the governance dimension but weaker in environmental and social dimensions. Our ESG rankings show banks as the highest and refineries as the lowest-ranked sectors. Regression analysis indicates that firms with strong financial performance and low leverage performed better across ESG dimensions. While the overall impact of ESG rankings on firm performance is unclear, stronger environmental rankings seem to offer a competitive advantage.

As global capital markets move towards sustainable investing, ESG rankings can help Pakistan to attract foreign inflows. Further, findings on poor disclosures on environmental and social dimensions highlight the need for a standardized ESG reporting framework to make firms’ sustainability efforts more transparent to stakeholders.

Measurement and availability of ESG rankings will increase ESG awareness in investors and will encourage companies to allocate resources towards sustainable business practices.

This research is the first attempt to gauge the ESG performance of PSX-listed firms and identify the firm characteristics indicative of ESG performance in an emerging market context.

The purpose of this study is to revisit the conventional wisdom about a key contribution [i.e. strengths, weaknesses, opportunities, threats (SWOT) analysis] in the field of strategic management. The societal context and the role of academics, consultants and executives is taken into account in the emergence of SWOT analysis during the 1960–1980 period as a pivotal development within the broader context of the satisfactory, opportunities, faults, threats (SOFT) approach. The authors report on both the content and the approach, so that other scholars seeking to invigorate indigenous theories and/or underreported strategy practices will thrive.

Applying a historiographic approach, the authors introduce an evidence-based methodology for interpreting historical sources. This methodology incorporates source criticism, triangulation and hermeneutical interpretation, drawing upon insights from robust evidence through three iterative stages.

The underreporting of the SOFT approach/SWOT analysis can be attributed to several factors, including strategy tools being integrated into planning frameworks rather than being published as standalone materials; restricted circulation of crucial long-range planning service/theory and practice of planning reports due to copyright limitations; restricted access to the Stanford Research Institute Planning Library in California; and the enduring popularity of SOFT and SWOT variations, driven in part by their memorable acronyms.

In the spirit of a renaissance in strategic planning research, the authors unveil novel theoretical and social connections in the emergence of SWOT analysis by combining evidence from both theory and practice and delving into previously unexplored areas.

Caution is advised for scholars who examine the discrete time frame of 1960–1980 through mere bibliometric techniques. This study underscores the risks associated with gathering incomplete and/or inaccurate data, emphasizing the importance of triangulating evidence beyond scholarly databases. The paradigm shift of strategic management research due to the advent of large language models poses new challenges and the risk of conserving and perpetuating academic urban legends, myths and lies if training data is not adequately curated.

Racial wealth inequality is a significant and growing issue in the USA. Improving the lagging rate of black new venture creation and successful entrepreneurship could help close the gap. The purpose of this paper is to focus needed attention on the financial challenges resulting from institutional and systemic discrimination that black entrepreneurs must deal with. Following this literature review, the paper makes recommendations and broad public policy suggestions.

This study conducts a literature review and discusses the myriad of reasons black entrepreneurs struggle with inadequate access to capital, with special emphasis on weaker entrepreneurial ecosystems that have resulted from systemic racism.

The paper sheds light on several factors which continue to directly impede successful black entrepreneurship including discrimination in lending, distrust in institutions, over-reliance on (inadequate) personal capital and declining black-owned banking and financial institutions, as well as community banking options in black communities.

The paper is conceptual and relies on prior literature. The proposed solutions are just a starting point and are certainly not meant to be all-inclusive or comprehensive. Much future research, particularly longitudinal research, is needed to further develop theory and specific public policies which can close the disparities this study has discussed. This study outlines several key areas in need of further quantitative and qualitative studies to better understand black entrepreneurship.

The US economy will increasingly suffer if the nearly 15% of population (and growing) made up of black communities continues to struggle. The broad-based policy solutions proposed in this paper would allow for increased access to capital that would address the long-term deficiencies and help to close the racial wealth gap.

Through this study’s broad-based potential solutions, entrepreneurial ecosystems can be strengthened to build the environment for successful new venture creation in black communities. The longer-term benefit would be increased tax revenues, improved communities with fewer individuals needing support through government assistance and greater social stability as economic gaps between various racial groups are closed.

Using a broader entrepreneurial ecosystem framework and a systemic racism theory lens, this study discusses the limited capital black entrepreneurs have access to. Following this literature review, this study offers broad-based policy solutions that can strengthen ecosystems and directly address the issues raised in the paper.

Following recent high-profile audit failures, concern has been expressed that auditors are not demonstrating sufficient skepticism when exercising professional judgment. In particular, client assumptions and estimations relating to hypothetical valuations in financial reporting are not being challenged. This paper seeks to address the issue by advancing a decision-making framework aimed at guiding auditors beyond regulatory reductionist thinking towards an enhanced understanding of the cognitive processes which shape professional judgment in forming a reliable audit opinion.

Drawing on the normative philosophical and theological teachings of Bernard Lonergan, the authors' decision-making framework embodies reflective thinking and the data of consciousness to highlight the central role played by enquiry in the dynamics of understanding, judgment and decision-making. Such enquiry elicits challenge of the management bias inherent in hypothetical valuations.

Auditing through a Lonerganian lens allows auditors to reflect on their approach to objective decision-making by offering a set of cognitive tools to enhance the enquiry essential for nurturing professional skepticism.

This paper contributes to the literature by developing the somewhat neglected discourse on the cognitive processes essential for professional skepticism and audit judgment. The authors demonstrate how Lonerganian self-appropriation intensifies an awareness of the recursive cognitive activities pertinent to objective judgment and decision-making. This awakened consciousness has the potential not only to change how auditors question evidence to make informed judgments and decisions, but also to normalize the practice of challenge.