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This study aims to grounded in the dynamic capability theory and focuses on the dynamic exchange capability framework, encompassing networkbuilding capability and resource integration capability, to explore the relationship between coopetition and resilience, with ecosystem digitalization serving as the boundary condition.

This study uses a survey study among 382 B2B startups with second-hand data from the city level.

Startups engaged in coopetition activities can build resilience through the mediating effects of network-building capability and resource integration capability. In addition, ecosystem digitalization positively moderates these relationships.

This study advocates for entrepreneurs to leverage coopetition to enhance resilience by activating network-building capability and resource integration capability and to apply ecosystem digitalization throughout this transformation process.

Many studies have discussed how to strengthen the resilience of startups, but the role of the entrepreneurial ecosystem in constructing resilience has received little attention. This study contributes to the understanding of the causal relationship between entrepreneurial ecosystem and entrepreneurship, promotes the development of the dynamic exchange capability framework, and sheds light on the flow of resources across borders within ecosystems.

This study relies on the lessons learned from the recent pandemic crisis to propose a conceptual framework for organizational crisis management and illustrate its application in an organization that effectively protected its competitive position during the crisis.

Building upon the resource-based view and the dynamic capability theoretical framework, we first conducted a systematic literature review that involves content and bibliographic analysis. Subsequently, we developed a conceptual crisis management framework and applied it to the case of Hyundai Motor Brazil.

The systematic literature review found innovation and knowledge management as prominent response mechanisms to the pandemic crisis whereas the case provided a better understanding on how these mechanisms contributed to crisis navigation.

Managers will find valuable insights into the importance of linking risk management and crisis management, and leveraging innovation and knowledge to enhance resilience, with straightforward operationalization for benchmark.

This paper is original for relating enterprise risk management, innovation and knowledge management to each phase of existing crisis management processes. It enriches the theoretical and practical debate on the dynamic capabilities’ perspective of risk and crisis management.