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The China-plus-one strategy is an increasingly attractive supply chain risk management strategy and has been adopted by many multinational enterprises. However, relevant research remains limited and warrants empirical validation. This paper addresses this research gap by investigating the determinants of emerging multinational enterprises’ adoption of a China-plus-one strategy.

The China-plus-one adoption decision of 1,527 firms was predicted using a logistic model based on Taiwan’s official data – Investigation of Foreign Sales and Manufacturing, for the years 2020–2022. This database is administered by the Department of Statistics of the Ministry of Economic Affairs (DSMEA) in Taiwan. Analysis was conducted using SPSS 25.0.

It is suggested that customer pressure and supplier relocation, functioning as push forces, lead to the China-plus-one strategy adopted by Taiwanese firms. Regarding pull forces, lower production cost has a positive association with China-plus-one adoption, whereas sufficient local workforce supply does not have a significant effect. Finally, in terms of the mooring forces, local sales performance is negatively related to the strategy adoption, whereas local access to components shows a positive association with such strategy.

This research uniquely adopts the push–pull–mooring framework to examine factors affecting supply chain restructuring in international business, representing a novel domain for this framework.

Although well documented for physical stores, consumer motives for buying apparel online have been poorly investigated. Drawing on the social exchange theory (SET), the authors tested a framework that relates time savings, effort savings and money savings to satisfaction, e-loyalty and e-word-of-mouth (e-WOM).

A cross-sectional, web-based survey was conducted in Canada during the coronavirus (COVID-19) pandemic. Data were collected from 247 participants who made online clothing purchases and analysed using partial least-squares structural equation modelling. The reliability and validity of the measurement model were assessed, and the path coefficients of the structural model were estimated.

Money savings have a strong effect on e-satisfaction, which in turn determines e-loyalty and e-WOM. Time savings have also been found to influence e-satisfaction, whereas effort savings have no influence. Finally, the results indicate that e-satisfaction competitively mediates the relationship between money savings and both e-loyalty and e-WOM.

Utilising the SET, this study contributes to deepening the knowledge of online clothing purchase in the context of the COVID-19 pandemic. The authors provide a comprehensive view of the mechanisms through which time savings and money savings are the strongest drivers of customer satisfaction, which in turn influence customer loyalty and e-WOM when buying clothes online.

As opposed to conventional promotional methods, Word-of-Mouth (WOM) communication, especially when negative, significantly shapes customers’ repurchase decisions and preferences. Therefore, this study aims to examine the interplay between negative WOM and bank service failures, with a focus on the mediating role of customer switching intentions and the moderating role of switching costs in this relationship.

Using an online semi-structured questionnaire survey, a dataset comprising 411 responses was gathered from retail bank customers in China. This dataset was subsequently analyzed using SPSS PROCESS.

Consistent with the social exchange theory, our study revealed a significant relationship between service failure and both bank customers’ intention to switch and negative WOM communication. Additionally, we observed that switching intentions significantly influence negative WOM communications, acting as a mediator between service failures and negative WOM. Furthermore, our findings indicated that switching costs moderate the direct effect of service failures on negative WOM and moderate the indirect effect of service failures on negative WOM through switching intentions.

This study provides significant policy implications aimed at minimizing bank service failures and subsequent negative WOM communications among bank customers.

This study empirically investigates the role of service failures in promoting negative WOM communication, demonstrating a partial mediation effect of switching intentions in this relationship. Moreover, the study highlights that switching costs moderate service failures’ impact on customers’ switching intentions.

Handicraft entrepreneurs often lack the marketing funding needed to achieve brand awareness and, ultimately, sales. While positive word-of-mouth (WOM) from customers can bridge the funding gap, handicraft entrepreneurs may not have knowledge of how to generate WOM effectively. The purpose of this study is to examine role of self-schema and brand love in generating positive WOM in a developing country research context, namely, South Africa.

This study used a quantitative approach. A survey was completed by 250 South African respondents who purchase handmade home décor items. The interrelationships between constructs were analysed using covariance-based structural equation modelling.

Self-schema and brand love are instrumental in generating positive WOM, albeit via different underlying mechanisms. Brand love mediates the relationships between self-schema (inner- and social self) and positive WOM.

This paper contributes to the entrepreneurial marketing (EM) field theoretically by providing a needed customer perspective for EM strategies from a developing country. Moreover, by considering underlying cognitive and emotional processes that underpin WOM, the authors demonstrate how handicraft entrepreneurs can use customers as a resource in their marketing strategy. Practical recommendations for handicraft entrepreneurs and policymakers are also offered.

This study aims to investigate the information-seeking behaviours of home buyers – primarily owner-occupants – using digital real estate platforms, a key element in the industry’s shift towards digital services. It focuses on first-time buyers and repurchasers to examine how these platforms assist in the home-buying process and influence buyer behaviour in Taiwan.

A mixed methods approach was adopted, combining quantitative surveys and qualitative interviews to gather comprehensive data on user experiences and preferences.

The research identifies brand perception, search functionality and search results as critical factors influencing platform usage. Furthermore, it reveals an increasing demand for innovative artificial intelligence-driven search features to enhance user experience and platform convenience, reflecting evolving user expectations.

By addressing the specific context of Taiwan’s real estate market, this study provides novel insights into the interplay between digital platform features and user behaviour. The findings offer practical recommendations for improving platform design to better align with user needs.

Much prior literature has discussed bioethics from a Confucian perspective in biomedical research, but little has applied Confucianism in examining ethics in social and behavioral research involving human subjects. This paper aims to reexamine the Belmont principles in social and behavioral research from a Confucian perspective to discuss their applicability and limitations and propose implications for revising or extending them potentially in the future.

A comparison is conducted on bioethics and social and behavioral research ethics. Afterward, a critical analysis is conducted on the Belmont principles of respect for persons, beneficence and justice from a Confucian perspective regarding their application in social and behavioral research.

From a Confucian perspective, the Belmont principles are necessary but may not be sufficient to cover the width and depth of ethical issues in social and behavioral research, such as those in crowd work-based research. This paper proposes that ethical guidelines for social and behavioral research may need to be updated from the Belmont principles adopting or incorporating certain Confucian ethics.

Social and behavioral research ethics have been relatively marginal compared to the bioethics deliberation in the existing literature. Unlike Beauchamp and Childress’s continued efforts in refining ethical guidelines for biomedical research specifically, little similar work has been done in this area since the Belmont report’s publication in 1979. This paper sheds light on building more refined and specific ethical guidelines to navigate the ever-growing numbers and diversities of nonmedical research topics, methodologies and contexts.

This study integrated the service gap of the PZB model, hidden importance and Taguchi’s quality engineering to develop a new two-dimensional strategic matrix, the Hidden Importance and Relative Quality Performance (HI-RQP) model. The HI-RQP model was then used to determine the managerial implications and improvement direction of memorable dining experience (MDE) attributes of Michelin-starred restaurants (MSRs).

This study collected 619 MDE questionnaires from customers of seven MSRs.

The results reveal that the HI-RQP model comprises four quadrants. Professional and high-quality service, carefully prepared dishes, restaurant style and customer-oriented service attitude are competitive advantages that should be maintained. Conversely, taste and freshness that exceed customers’ expectations and provide extra services to customers are MDE attributes that require urgent improvement.

Besides contributing practically to the enhancement of MDE in MSRs, the findings facilitate a more plausible identification of MDE attributes by integrating various theories into the HI-RQP model.

The bridge expansion joint (BEJ) is a key device for accommodating spatial displacement at the beam end, and for providing vertical support for running trains passing over the gap between the main bridge and the approach bridge. For long-span railway bridges, it must also be coordinated with rail expansion joint (REJ), which is necessary to accommodate the expansion and contraction of, and reducing longitudinal stress in, the rails. The main aim of this study is to present analysis of recent developments in the research and application of BEJs in high-speed railway (HSR) long-span bridges in China, and to propose a performance-based integral design method for BEJs used with REJs, from both theoretical and engineering perspectives.

The study first presents a summary on the application and maintenance of BEJs in HSR long-span bridges in China representing an overview of their state of development. Results of a survey of typical BEJ faults were analyzed, and field testing was conducted on a railway cable-stayed bridge in order to obtain information on the major mechanical characteristics of its BEJ under train load. Based on the above, a performance-based integral design method for BEJs with maximum expansion range 1600 mm (±800 mm), was proposed, covering all stages from overall conceptual design to consideration of detailed structural design issues. The performance of the novel BEJ design thus derived was then verified via theoretical analysis under different scenarios, full-scale model testing, and field testing and commissioning.

Two major types of BEJs, deck-type and through-type, are used in HSR long-span bridges in China. Typical BEJ faults were found to mainly include skewness of steel sleepers at the bridge gap, abnormally large longitudinal frictional resistance, and flexural deformation of the scissor mechanisms. These faults influence BEJ functioning, and thus adversely affect track quality and train running performance at the beam end. Due to their simple and integral structure, deck-type BEJs with expansion range 1200 mm (± 600 mm) or less have been favored as a solution offering improved operational conditions, and have emerged as a standard design. However, when the expansion range exceeds the above-mentioned value, special design work becomes necessary. Therefore, based on engineering practice, a performance-based integral design method for BEJs used with REJs was proposed, taking into account four major categories of performance requirements, i.e., mechanical characteristics, train running quality, durability and insulation performance. Overall BEJ design must mainly consider component strength and the overall stiffness of BEJ; the latter factor in particular has a decisive influence on train running performance at the beam end. Detailed BEJ structural design must stress minimization of the frictional resistance of its sliding surface. The static and dynamic performance of the newly-designed BEJ with expansion range 1600 mm have been confirmed to be satisfactory, via numerical simulation, full-scale model testing, and field testing and commissioning.

This research provides a broad overview of the status of BEJs with large expansion range in HSR long-span bridges in China, along with novel insights into their design.

The purpose of this study is to investigate the influence of green finance on human well-being in China in the context of urbanization and aging population. It aims to explore the contributions of green finance in such demographic scenarios.

This study innovates and optimizes the calculation of the carbon intensity of human well-being (CIWB) index and strengthens the integrity of the assessment model for green finance development. It uses the serial multiple mediator model and moderation effect analysis to address the impact of green finance on human well-being in China on the provincial level from 2009 to 2020.

Green finance has a significant, positive and direct impact on human well-being. Simultaneously, it influences human well-being indirectly through three transmission channels. Urbanization and an ageing population are significant individual mediators through which green finance contributes to human well-being improvement. Notably, these two mediators also work together to transfer the promotional impact of green finance to human well-being.

The government can perfect the regulations to strengthen the market ecosystem to accelerate the development of green finance. Reforms on the administrative division to expand the size of cities with the implementation of ageing friendly development strategy is also necessary. Attracting incoming foreign direct investment in sustainable projects and adjusting public projects and trade activities to fulfil the sustainable principles are also regarded as essential.

The findings challenge traditional views on the impact of aging populations, highlighting the beneficial role of green finance in improving well-being amidst demographic changes. This offers a new perspective on economic and environmental sustainability in aging societies.

A multi-dimensional well-being indicator, CIWB and the serial multiple mediator model are used and direct and indirect impacts of green finance on human well-being is exhibited. It offers novel insights on the transmission channels behind, identifies the mediating role of urbanization and ageing population and offers empirical evidences with strong academic and policy implications.

The purpose of this study is to explore robot-phobia as a source of occupational stress among hospitality employees in the context of increasing robotization in the industry.

The study sampled 321 lodging employees and 308 food service employees in the USA. An online panel company recruited the participants and administered an online survey. The study used various analytical methods, including structural modeling, t-tests and multi-group analyses.

The study results reveal that hospitality workers experience robot-phobia regardless of their sector or position. Robot-phobia causes job insecurity and stress, which increases turnover intention. These negative outcomes are more pronounced for those who interact more frequently with robots.

The study findings suggest that hospitality workers fear being replaced by robots in the near future. Therefore, hospitality organizations should offer adequate training and education on the advantages and drawbacks of robots and establish a supportive and collaborative work environment that values human–robot interaction.

This study offers new insights regarding human–robot interaction from the employee perspective by introducing the concept of robot-phobia in the hospitality workplace. A comprehensive picture of how hospitality employees confront the increasing presence of robots is provided in this study.