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1 – 10 of 41Teguh Widhi Harsono, Kadarisman Hidayat, Mohammad Iqbal and Yusri Abdillah
In the highly competitive sector of state-owned enterprises in Indonesia, particularly within the electricity group, innovation is crucial for sustainability and growth. This…
Abstract
Purpose
In the highly competitive sector of state-owned enterprises in Indonesia, particularly within the electricity group, innovation is crucial for sustainability and growth. This study investigates the impact of transformational leadership and knowledge management on innovation performance, emphasizing the mediating role of innovation capability.
Design/methodology/approach
Employing a quantitative approach, this research focuses on the upper management of 11 companies, gathering data from 196 out of 280 surveyed individuals through structured questionnaires. Structural equation modeling (SEM) was utilized for analysis.
Findings
Our analysis reveals a dual role of transformational leadership; while it significantly enhances innovation capability, it unexpectedly detracts from innovation performance. Conversely, knowledge management boosts both innovation capability and performance. Significantly, innovation capability serves as a crucial mediator, amplifying the effects of both transformational leadership and knowledge management on innovation performance. These results highlight complex interdependencies within organizational leadership and knowledge frameworks.
Practical implications
These findings can guide organizations in refining leadership and knowledge management strategies to bolster innovation. By enhancing transformational leadership skills, implementing robust knowledge management systems and fostering innovation capabilities, companies can better navigate the complexities of the modern market. The adaptation of these strategies should consider specific organizational cultures and market dynamics to optimize performance.
Originality/value
This research extends the resource-based view (RBV) by detailing the interplay between key organizational variables, offering fresh insights into their collective impact on innovation within the context of state-owned enterprises in Indonesia.
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Noreen Kanwal, Chong Soon Meng, Motoki Watabe, Nasaruddin Zainal and Jolyne Khor Kuan Siew
The thriving global tourism industry is a pivotal player in the global economy. It significantly contributes to a substantial carbon footprint through emissions from…
Abstract
The thriving global tourism industry is a pivotal player in the global economy. It significantly contributes to a substantial carbon footprint through emissions from transportation, lodging, and infrastructure. In this study we have conducted a critical analysis of carbon emissions within the tourism industry using previous academic literature and institutional databases. Addressing the importance of measuring carbon footprints, the study delves into the definition of the carbon footprint in this sector, emphasizing the urgent need to comprehend and address its effects. This investigation also centers on the aspect of transportation, which is contributing to carbon emissions in the tourism industry. It explores variations based on transportation modes and discusses mitigation strategies, such as green transit. It also concentrates on accommodation, scrutinizing its environmental impact by evaluating carbon emissions from energy consumption, water usage, and waste generation in hotels and resorts. Emphasis is placed on promoting sustainable and green lodging facilities. Furthermore, this study examines the environmental impact of the tourism industry. Specifically, it examines the carbon footprint associated with infrastructure development. The analysis includes the impact of construction and development, resource consumption, and the role of communities and stakeholders in sustainable tourism planning. Furthermore, an assessment is conducted to examine the obstacles associated with adopting sustainable practices and assess the effectiveness of implemented mitigation strategies within the tourism industry. The concluding section outlines future perspectives and recommendations for research.
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Mohit Goswami, Akhilesh Kumar and Sanjeev Prashar
Smartphone demand has been driving people towards refurbished electronic products. However, a lack of transparency in refurbished product pricing makes purchases time-consuming…
Abstract
Purpose
Smartphone demand has been driving people towards refurbished electronic products. However, a lack of transparency in refurbished product pricing makes purchases time-consuming and reduces customer trust. Thus, our research aims to help practitioners and researchers understand how product life and usage characteristics, technical attributes and crowdsourced product reviews and sentiments affect exchange prices for refurbished/remanufactured smartphones.
Design/methodology/approach
Our five-stage exchange price predictive framework begins with data gathering and predictor variable identification. Thereafter, customer review data were scraped to populate both customer ratings and textual content, enabling sentiment analysis for the various smartphone configurations. Stepwise regression was used to find statistically significant factors and validate the predictive model. Testing for nonlinear effects, normality, outliers and homoskedasticity warrants power transformation of the target variable. The analysis used data from GSMArena.com and Amazon.com.
Findings
Our study validates extant findings and provides several novel insights for functional yet hedonistic products like smartphones. Unlike other pure hedonistic products, refurbished phone buyers care more about usage duration than life. Besides having a strong affinity for the sleekness of the phone, such customers are strongly dissuaded by the presence of negative textual content in the customer reviews.
Originality/value
Our study augments the current understanding of exchange price modelling by bringing in perspectives from life cycle characteristics, technical attributes and product reviews.
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Xi Liang, Stephanie Hui-Wen Chuah and Lisa Tung
Employing the extended Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) framework, this study examines the potential differences between two groups of hotel guests …
Abstract
Purpose
Employing the extended Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) framework, this study examines the potential differences between two groups of hotel guests – business and leisure travelers – in terms of factors influencing their intention to purchase hotel products on Douyin (TikTok) in China.
Design/methodology/approach
Data gathered from 700 Chinese hotel guests was analyzed using partial least squares-structural equation modeling (PLS-SEM) and multigroup analysis (MGA).
Findings
The MGA results reveal that three newly added variables – personalization, perceived interactivity and perceived creativity – significantly influence the purchase intention of leisure travelers but not business travelers. Regarding the conventional UTAUT2 variables, leisure travelers are more influenced by hedonic motivation and price value in their purchasing decisions. In contrast, performance expectancy and effort expectancy have a greater impact on the decision-making process of business travelers than their leisure counterparts.
Research limitations/implications
Theoretically, this paper is among the first to explore traveler types as moderators in the purchase of hotel products on Douyin. Practically, the findings offer valuable guidance for hotel marketers aiming to leverage Douyin to promote hotel products to these two different traveler segments.
Practical implications
Instead of using “one-size-fits-all” strategies, hotel managers should design marketing strategies that address the diverse needs of business and leisure travelers on Douyin. By implementing this strategy, they can effectively attract target customers and, in turn, increase hotel revenue.
Originality/value
This study expands the UTAUT2 framework and contributes to the scarce knowledge about the differences between business and leisure travelers regarding the relative importance of factors that influence their purchase intention for hotel products on Douyin among business and leisure travelers.
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Keyi Fang, Xiaobo Wu, Weiqi Zhang and Linan Lei
This article aims to unfold digital servitization by exploring the key resources and resource orchestration (i.e. resource configuration and interaction).
Abstract
Purpose
This article aims to unfold digital servitization by exploring the key resources and resource orchestration (i.e. resource configuration and interaction).
Design/methodology/approach
This article conducted an explorative two-stage research strategy of Chinese servitized manufacturers using a preliminary case study and fuzzy-set Qualitative Comparative Analysis (fsQCA) design. The data collection was conducted between 2016 and 2021.
Findings
This article identifies five key resources – radical, complex technological resources, complementary, specific market resources and digital resources – and their configurations – leveraging market opportunities, leveraging innovation integration and leveraging resource advantages – to facilitate servitization in the digital age. The findings underscore the interaction between technological and market resources as well as the role of digital resources in promoting the servitization journey.
Originality/value
This article contributes to the understanding of servitization in the digital context by examining the key resources and their interactions involved. It builds upon the configurational logic of servitization, expanding the existing framework in the digital context and highlighting the significance of technological and market resource orchestration and interaction in servitization research. Moreover, the paper contributes through its exploratory two-stage approach, going beyond a conceptual understanding of servitization by focusing on both the factors that enable servitization (WHAT) and the configurations that lead to servitization (HOW). Additionally, the article investigates the attributes of resources as lower-level components, addressing the need to explore the micro-level practice of resource realignment. By providing clarity on the configurations of servitization, the paper offers practical guidelines for practitioners on how to effectively utilize resources and benefit from digital servitization.
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Mark Rhonry Raagas Granados, Angel Nichole S. Alberto, Mikhail Arvee F. Manaor, Sophia Fiona T. Talbo and Mary Caroline N. Castaño
This study investigates the effects of social media as a social networking tool for donation-based crowdfunding by considering the factors affecting donation intention in the…
Abstract
Purpose
This study investigates the effects of social media as a social networking tool for donation-based crowdfunding by considering the factors affecting donation intention in the Philippines, such as social influences, motivations, strategic positioning and creative marketing efforts.
Design/methodology/approach
A mixed-method approach was used through a survey questionnaire and short focus group discussions (FGD). The researchers used partial least squares structural equation modeling (PLS-SEM) as a statistical tool and qualitative data was analyzed through thematic analysis.
Findings
The study found that social experience, perceived donor effectiveness, intrinsic motivation and leveraging creativity positively affected donation intention. In contrast, extrinsic motivation and strategic positioning were found to have no significant effect on donation intention. The qualitative findings support the conclusion by discovering the need to be authentic and transparent to achieve fundraising goals.
Research limitations/implications
Existing research has mainly focused on crowdfunding websites. Also, research regarding the use of social media as a social networking tool for crowdfunding is scarce.
Practical implications
This study provides a deeper understanding of donation crowdfunding and offers insights into developing effective strategies for crowdfunding campaigns through social media.
Originality/value
The findings contribute to the literature on donation crowdfunding by identifying the determinants of a successful campaign through advertised crowdfunding.
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Shikha Kalesh, Nadine Kiratli-Schneider and Holger Schiele
This paper aims to explore factors influencing suppliers' acceptance, integration challenges, expected benefits and support from customers when implementing a customer-introduced…
Abstract
Purpose
This paper aims to explore factors influencing suppliers' acceptance, integration challenges, expected benefits and support from customers when implementing a customer-introduced digital supply chain system.
Design/methodology/approach
The study investigates the perspective of suppliers using a mixed methodology approach that combines qualitative interviews with a large-scale quantitative survey conducted among 220 internationally located suppliers of an automotive-industrial firm.
Findings
As a result, the authors identified 11 factors that drive suppliers' acceptance of customer-introduced digital supply chain systems. These factors have been ranked based on their importance. The top three important factors identified were the digital system being provided at no cost to the suppliers, the system's ability to save time and the system offering benefits to the suppliers.
Research limitations/implications
Further research can be conducted to validate the perspective of suppliers in other industries. Additionally, future studies can investigate the effectiveness of fulfilling these acceptance factors within an actual digital integration setup.
Practical implications
Companies can leverage these insights to accelerate their digital supply chain integration efforts. The insights on acceptance factors, challenges, benefits and support expected by suppliers can serve as a valuable guide for policy and decision makers within the industry.
Originality/value
To the best of the authors’ knowledge, this study is among the first to investigate the perspective of suppliers in the integration of a customer's digital supply chain. By including the supplier's perspective, this study makes a significant contribution to the academic literature about supply chain digitalisation.
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Kiho Jun, Zhehua Hu and Joonghak Lee
This study aims to identify the intermediate psychological mechanism – organizational identification – that links authentic leadership with follower’s organizational citizenship…
Abstract
Purpose
This study aims to identify the intermediate psychological mechanism – organizational identification – that links authentic leadership with follower’s organizational citizenship behavior (OCB). Moreover, it examines the moderating role of perceived organizational support (POS) in the relationship between authentic leadership and organizational identification.
Design/methodology/approach
This study uses a cross-sectional research design involving 356 employees from diverse corporations in South Korea. Data were collected using a structured questionnaire to measure perception of authentic leadership, organizational identification, POS and OCB.
Findings
The results indicate that organizational identification significantly mediates the relationship between the perception of authentic leadership and follower’s OCB. Furthermore, POS acts as a moderating variable, strengthening the relationship between authentic leadership and organizational identification. Specifically, followers who perceive strong support from their organization are more likely to develop a robust sense of organizational identification under authentic leadership, which in turn, enhances their OCB.
Originality/value
This study offers a novel integration of social identity theory and organizational support theory to examine how authentic leadership influences follower’s OCB. It is among the first to introduce organizational identification as an intermediary in this context and to investigate the moderating effect of POS. The findings provide valuable insights for managers aiming to cultivate a workplace culture that fosters organizational identification and citizenship behaviors, thereby enhancing organizational effectiveness. Future research directions are also highlighted.
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Mohamad Iyad Al-Khiami, Søren Munch Lindhard and Søren Wandahl
This study aims to evaluate and synthesize literature on exoskeleton implementation in the construction industry to understand their current applications, evaluate existing…
Abstract
Purpose
This study aims to evaluate and synthesize literature on exoskeleton implementation in the construction industry to understand their current applications, evaluate existing research approaches and identify critical areas for future investigation. Through a comprehensive analysis of empirical studies, the research seeks to establish a clear roadmap for advancing exoskeleton adoption in construction work.
Design/methodology/approach
This study conducts a systematic literature review following the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) guidelines. By searching relevant databases and applying predefined inclusion criteria, the review focused on empirical studies that evaluate the effectiveness and acceptance of exoskeletons in construction. Both objective parameters (EMG data, Kinematic analysis, heart rate) and subjective parameters (user comfort, perceived exertion, usability surveys) were analyzed to assess how impactful are exoskeletons among construction workers.
Findings
The review identified 236 publications, of which 36 were included, revealing several critical insights: (1) A significant reliance on studies conducted in controlled environments, accounting for 77.78% of studies. (2) A limited representation of actual construction workers, mainly non-construction worker volunteers, which may affect the practical relevance of the findings. (3) A significant gap exists in standardized evaluation protocols, with researchers using varying assessment methods that hinder cross-study comparisons. (4) Predominantly short-term nature of existing studies. These findings highlight the need for more real-world testing, standardized evaluation frameworks and longitudinal studies.
Originality/value
This review contributes original insights into the deployment of exoskeletons in the construction sector, particularly highlighting the industry's gap in direct, in situ engagement with construction workers. It suggests that future research should prioritize long-term, onsite studies to achieve a more comprehensive understanding of exoskeletons’ impacts, thus supporting the development of targeted intervention strategies for reducing work-related musculoskeletal disorders (WMSDs) among construction workers.
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Olivia McDermott, Kevin ODwyer, John Noonan, Anna Trubetskaya and Angelo Rosa
This study aims to improve a construction company's overall project delivery by utilising lean six sigma (LSS) methods combined with building information modelling (BIM) to…
Abstract
Purpose
This study aims to improve a construction company's overall project delivery by utilising lean six sigma (LSS) methods combined with building information modelling (BIM) to design, modularise and manufacture various building elements in a controlled factory environment off-site.
Design/methodology/approach
A case study in a construction company utilised lean six sigma (LSS) methodology and BIM to identify non-value add waste in the construction process and improve sustainability.
Findings
An Irish-based construction company manufacturing modular pipe racks for the pharmaceutical industry utilised LSS to optimise and standardise their off-site manufacturing (OSM) partners process and leverage BIM to design skids which could be manufactured offsite and transported easily with minimal on-site installation and rework required. Productivity was improved, waste was reduced, less energy was consumed, defects were reduced and the project schedule for completion was reduced.
Research limitations/implications
The case study was carried out on one construction company and one construction product type. Further case studies would ensure more generalisability. However, the implementation was tested on a modular construction company, and the methods used indicate that the generic framework could be applied and customized to any offsite company.
Originality/value
This is one of the few studies on implementing offsite manufacturing (OSM) utilising LSS and BIM in an Irish construction company. The detailed quantitative benefits and cost savings calculations presented as well as the use of the LSM methods and BIM in designing an OSM process can be leveraged by other construction organisations to understand the benefits of OSM. This study can help demonstrate how LSS and BIM can aid the construction industry to be more environmentally friendly.