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Article
Publication date: 23 September 2024

Hosam Al-Samarraie, Samer Muthana Sarsam, Ahmed Ibrahim Alzahrani, Arunangsu Chatterjee and Bronwen J. Swinnerton

This study explored the themes and sentiments of online learners regarding the use of Generative Artificial Intelligence (AI) or “generative AI” technology in higher education.

Abstract

Purpose

This study explored the themes and sentiments of online learners regarding the use of Generative Artificial Intelligence (AI) or “generative AI” technology in higher education.

Design/methodology/approach

English-language tweets were subjected to topic modelling and sentiment analysis. Three prevalent themes were identified and discussed: curriculum development opportunities, lifelong learning prospects and challenges associated with generative AI use.

Findings

The results also indicated a range of topics and emotions towards generative AI in education, which were predominantly positive but also varied across male and female users.

Originality/value

The findings provide insights for educators, policymakers and researchers on the opportunities and challenges associated with the integration of generative AI in educational settings. This includes the importance of identifying AI-supported learning and teaching practices that align with gender-specific preferences to offer a more inclusive and tailored approach to learning.

Details

Journal of Applied Research in Higher Education, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-7003

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